Deals4u Recenzje 

178
Wynik TrustScore: 1 na 5

1,1

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

WARNING SCAMERS. Inadvertently signed up for something I didn't require. Got a text every week saying they were charging me £4.50, check my account, nothing. Checked my phone bill, seemed high. This... Zobacz więcej

Oceniono na 1 z 5

Sadly we didn’t see the other reviews prior to ordering a £600 cooker extractor. The money was taken promptly and a confirmation email received. Since then no product has arrived, no tracking or deliv... Zobacz więcej

Oceniono na 1 z 5

Ordered an Electric Oven on 17th August (£468.00). Received the usual automated reply stating delivery 10-12 days, phoned them on 5th Sept and was advised delivery week commencing 10th Sept. No deli... Zobacz więcej

Oceniono na 1 z 5

The same shoppdeal4u contest team is a fraud company a syndicate network to lure and duped people in the name of contest. They will contact stating you have nominated for the contest and company had a... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep AGD

Informacje przekazane przez różne źródła zewnętrzne

Find the best deals and value in electrical goods and home appliances with FREE delivery throughout the UK and Ireland.


Dane kontaktowe

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Bardzo słaba

Wynik TrustScore: 1 na 5

178 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

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Wszystkie recenzje

(178)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 4

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 2 z 5

Watch out for the hidden stuff

I went with them as they appeared lower in price than another site. The other promised next day delivery. I don't think Deal4u would even promise next week delivery and they don't tell you how long it takes.

The website gives the impression that collection of your old dishwasher machine is free. Nothing of the sort. £35 is a big surprise fee to pay when they turn up with your dishwasher.

13 września 2013
Opinia niezależna
Logo Deals4u

Odpowiedź od Deals4u

Hi,

We're sorry that your experience in dealing with Deals4u was less than satisfactory.

The delivery times do vary depending on the item, its size and the location of the customer but we should have been able to give you a delivery timescale once your order was received. I will check to see why this wasn't the case with your order.

With regard to the collection of the old dishwasher, unfortunately we do currently charge a fee and if you read something somewhere on our website that indicated otherwise then please let us know where - as we can't find any reference to this.

Once again, I'm sorry that you are unhappy with your Deals4u shopping experience but we do appreciate your feedback - and we will take this feedback you have given us to improve the website and our processes.


Stuart, Deals4u

Oceniono na 1 z 5

Not good, would not deal them them again.

The delivery man was not helpful as he was asked to help put the machine in the kitchen which is downstairs. He had the item on a trolley so it would not have been too much to ask as the kitchen is downstairs on the flat. He said he was not allowed to deliver the item inside the house so just left the dishwasher inside the front door, with the front door wedged open. My husband, who is 73, was left with the dishwasher stuck at the front door, he couldn't even shut the door.

12 września 2013
Opinia niezależna
Logo Deals4u

Odpowiedź od Deals4u

Hi Mrs Parry,

We're really sorry that you had a problem with the delivery of your new dishwasher. We use a third-party to deliver our larger items and while there are issues around insurance and liability for delivery drivers, we always hope that common sense prevails in situations such as these. Obviously it didn't in this case and we are taking it up with the delivery company to hopefully ensure that a situation like this doesn't happen again.

Once again, our apologies.


Stuart, Deals4u

Oceniono na 5 z 5

Great price, Great service.

Did a search on a comparrison web site and Deals4u came out as the cheapest. Their contact with me was good and the product was delivered within a few days and on time. Recommend!

12 września 2013
Opinia niezależna
Oceniono na 3 z 5

Lack of clarity in delivery times frustrating experience.

When we first ordered our Bosch Dishwasher, the advertisement said that delivery times would be 4 days, the e-mail response to our order said delivery times would be 10 days and there was no way to get anymore clarity on the exact date. The price was fantastic but the customer service on this product was worth three stars. If time is not the essence, they have a great price and good service. They were accurate on their time and day of delivery when they texted me.

12 września 2013
Opinia niezależna
Logo Deals4u

Odpowiedź od Deals4u

Hi Mr Wright

We're sorry that you didn't get your dishwasher in the timescale that we first indicated. Very occasionally we experience a lot of sales for a particular model and stock levels get depleted without a timely enough update to the website.

Hopefully the dishwasher is working out well for you - and we really do appreciate your feedback.


Stuart, Deals4u

Oceniono na 4 z 5

good price, good service

Goods arrived on time, as specified and in good condition. The price was the best we could find at the time. Have allocated 4 stars because we have only used this company once, but based on that experience we would use again.

11 września 2013
Opinia niezależna
Oceniono na 5 z 5

Good Product at keen prices

Very good service, and the prices are very competitive. The only downside can be that you may have to wait over a week for them. However, in view of this I would use this company again.

11 września 2013
Opinia niezależna
Oceniono na 5 z 5

Everything just as it should be

This company dealt with everything in an efficient manner, kept me informed and delivered the right product in good time. Their price was the best I could find on the 'net. What more could you ask? I'm very satisfied. Thanks

11 września 2013
Opinia niezależna
Oceniono na 2 z 5

OK till something goes wrong.

I ordered an Elica cooker hood on 2/01/12,the order was acknowledged promptly and a date given for delivery from the manufacturer. Delivery on 9/01/12, as promised and on time -so far so good. Unfortunately when unpacked the unit was damaged, and, as the packing was in good order it must hav been packed in that condition. I reported this by email, with supporting photo, to deals4u within 1hour of receipt.I received no acknowledgement of this email,and followed-up the next day with a request for contact.On the following day(11/01/12), I received an email saying that my email had been forwarded to the manufacturer, followed later by another email saying there were no more hoods in the country, and I must await new supplies from Italy the following week.
During the following weeks I had to send several further emails chasing the situation, each time being told "they will arrive next week'. Finally made telephone call to Elica, and given the excuse that the factory had been closed for a month due to snow!! Followed this up with call to deals4u requesting they chase and confirm a definite delivery date. On this occasion a date was given, this was subsequently confirmed by Elica, and delivery occurred on 29/02/12 - some 8 weeks after order.
On no occasion were deals4u proactive in chasing this for me, and every prompt was originated by me; further deals4u have made no attempt at contact to check if delivery has been received and in satisfactory condition.
They are effective and efficient in the first instance, BUT, when things go awry they appear to have no protocols or inclination to deal with it.
They may be competitive on price, but need to recognise that customer service is equally important.

20 marca 2012
Opinia niezależna
Oceniono na 5 z 5

Great prices,Excellent customer service

Ordered tumble dryer from this company.Very pleased with the dryer at this amazingly low price.I had emails to tell me when to expect delivery,also phoned with a query,phone was answered instantly,a very pleasant lady gave me the info I needed.
The delivery driver phoned the day before to give me a delivery time slot 7am to 9am,he arrived 7.15am.
Completly hassle free from ordering to delivery.
Well done Deals4u team!
I would certainly order again from them.

25 stycznia 2012
Opinia niezależna
Oceniono na 5 z 5

Excellent Service and Quick Delivery

Our washing machine had started to leak so definitely time to get a new one! A quick bit of research online and we found the model we were looking for, from the Bosch WAE range.

After that, it was a case of finding the best price and the quickest delivery. We came across the Deals4u site with a very good price and a quick phone call to them (very helpful on the phone) gave us a delivery time of 5 days - slightly longer than we wanted but the next competitor was significantly more expensive for a 3 day delivery.

We went ahead and placed the order and lo and behold, we received a phone call on the 3rd day from the delivery company to say that they could deliver it that day! So, we ended up getting the machine in an excellent timescale - and for a great price.

I would highly recommend Deals4u and will use them again for any other appliances I might need.

21 listopada 2011
Opinia niezależna
Oceniono na 2 z 5

POOR SERVICE

I choose deals4u for my new white knight tumble dryer mainly due to the price and the good reviews but have been thoroughly disappointed with the service.
I received an email to say they would be in touch with delivery info but that never happened then after a week (i should have received it in under 7 days) they eventually replied to my email and said again they would be in touch about delivery next week.
It was only on Monday (2 days ago) when I contacted them and threatened to cancel my order if i didn't get a date within the hour that they actually phoned and said i would receive Wednesday (today) late morning.
Though at 9.30am it arrives in pouring rain and delivery man "can't step in the house" so leaves me to deal with it half in my porch. This was a right struggle and just lucky i was slim enough to be able to get round it and strong enough to at least move it into my passage. He would have only needed to put one foot in the porch just enough to place it over the step into the house. Thankfully it wasn't something heavier.
Do not recommend and will NOT BE USING AGAIN.
Wish i had paid the extra £10 and gone with someone else.

21 września 2011
Opinia niezależna
Oceniono na 5 z 5

would use again, excellent

First time customer. I bought a White Knight Tumble Dryer last week. Item was cheaper than other stores, delivery time frame/day was given and this happened with no problems. No problems with the item/delivery. When I asked for a copy receipt, it was promptly posted out. Prompt response from Joanne in Customer Care by email regarding this. Would happily use again and fully reccomend.

27 lipca 2011
Opinia niezależna
Oceniono na 5 z 5

Excellent customer service!

I ordered a Polti 3000 lux steamer on the Thursday morning and expected it to be delivered by Saturday, unfortunately I had read the delivery wrong and waited in all day on the Saturday for it not to be delivered. I sent Deals4u and email asking why it had not been delivered and they quickly responded to my enquiry. Joanne from the customer service team stated it was 2 WORKING DAYS for delivery (my fault entirely). She added that she had tracked my order for me and it was on the van ready for delivery on the Monday. I couldn't thank her enough. I would definitely use Deals4u again.

3 lipca 2011
Opinia niezależna

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