DC Event Medical Recenzje 

10
Wynik TrustScore: 4 na 5

3,9

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Informacje dotyczące firmy

  1. Punkt pierwszej pomocy
  2. Firma zajmująca się organizacją imprez i konferencji
  3. Centrum medyczne

Napisane przez firmę

DC Event Medical was established in 2018 off the back of another provider closing down. The senior management team here have a combined knowledge spanning over 50 years, ranging from community urgent care through to emergency response and intensive care. Therefore this means we are a specialist in event medical provision and support. We are able to provide all types of events with medical and welfare staff. DC Event Medical prides itself on being able to provide a first class service to all its client, staff and associates. All our staff, ranging from clinical to support roles are professionally vetted, qualified and reliable individuals specifically chosen for their particular skill sets. Clinical staff all meet national requirements in Training, Health and Safety, eDBS checks and Safeguarding.


Dane kontaktowe

3,9

Dobra

Wynik TrustScore: 4 na 5

10 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,9

Wszystkie recenzje

(10)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 1

Napisz recenzję

Dokonujemy weryfikacji wystawionych opinii

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Winter weekender

My daughter had a fall and felt faint, she has a learning disability and the medics were very thorough, kind, patient and friendly. Thank you!

14 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

We run a large event in London with…

We run a large event in London with about 3,000 attendees onsite. We have used DC Event Medical for the last 3 years and have no hesitation in using them in the future. In fact, our "save the date" email to DC Event Medical is one of the very first that we write!

DC Event Medical and their equipment, expertise and presence is second to none. Incidents have always been dealt with perfectly, exceeding our expectations of onsite care.

Looking forward to a 4th year.

28 czerwca 2025
Opinia niezależna
Oceniono na 1 z 5

Telford Cheerleading medical cover

I did not previously have a trustpilot account and do not ever post reviews but having observed the medical provision at a recent cheerleading competition in Telford, I feel compelled to provide feedback on the standard of care delivered by the on-site event medical provider, DC Event Medical.

While the provider had established an impressive and well-equipped medical area situated to the rear of the arena, their visibility and engagement on the competition floor appeared to be markedly lacking. Despite numerous athletes sustaining injuries during their routines, there was no evidence of medical personnel proactively patrolling the event space or responding promptly to incidents as they occurred.

One particularly concerning incident involved an athlete who suffered a significant knee injury on the mat. In the absence of any medical staff in the immediate vicinity, an off-duty ambulance technician, attending as a spectator, was required to intervene and provide initial assistance to the visibly distressed athlete. The technician requested a wheelchair to assist in safely moving the patient; however, it took in excess of four minutes for a response to arrive. When a member of DC Event Medical eventually appeared with the requested equipment, their demeanour was notably disengaged, prioritising conversation with bystanders over the urgency of the situation.

The responder proceeded to transfer the athlete into the wheelchair without seeking any clinical handover or assessing the nature of the injury, before quickly wheeling her away. The process appeared mechanical, lacking any meaningful communication, reassurance, or clinical curiosity. It resembled more of a conveyor belt than the delivery of compassionate, patient-centred care.

In summary, whilst the infrastructure in place was commendable, the execution of care was deeply underwhelming. The apparent absence of dynamic risk management, poor visibility of clinical staff, and lack of timely, empathetic intervention painted a disappointing picture. This experience raises significant concerns regarding the operational effectiveness and patient safety ethos of this provider.

25 maja 2025
Opinia niezależna
Logo DC Event Medical

Odpowiedź od DC Event Medical

Dear Tom,

Firstly, thank you for taking the time to share your observations. We sincerely apologise for the delay in seeing and responding to your review.

We are very sorry that your experience at the event led you to feel the medical provision appeared lacking. At DC Event Medical, we take all feedback seriously and appreciate the opportunity to reflect and learn.

For context, at this competition we had multiple mobile patrols across the venue and medical staff positioned with oversight on every competition floor, unless they were actively engaged in an incident. Our medical base was fully staffed and equipped throughout. We have a longstanding relationship with this cheerleading client and are proud to be specialists in providing care within this sector.

That said, we recognise that perception of visibility and timeliness is as important as the care itself. We apologise that, in the incident you described, our presence did not appear as responsive or engaged as you (and we ourselves) would expect. Compassionate, patient-centred care is at the core of our practice, and we are reviewing the details to ensure our communication, visibility, and response processes remain at the highest possible standard.

We greatly value your feedback and the concerns you have raised. They will be shared directly with our clinical governance team so that improvements can be implemented where necessary.

Thank you once again for bringing this to our attention. We remain committed to delivering safe, effective, and empathetic care at every event.

Kind regards,
The DC Event Medical Team

Oceniono na 5 z 5

First Aid at Hazelmere Junior School

The school had a day visit from the Public Relations Officer, Nathan Strain. The children enjoyed his visit and learnt lots of information about First Aid. Nathan was polite and professional. We look forward to future visits!

17 lipca 2023
Opinia niezależna
Oceniono na 5 z 5

Thanks to the guys at DC Event Medical…

Thanks to the guys at DC Event Medical for their first class professionalism. They were perfect for our high action sporting event not only providing first aid but also with their additional skill in sports therapy which was perfect for our teams.

2 października 2022
Opinia niezależna
Oceniono na 5 z 5

I sliced my hand open with a knife at a…

I sliced my hand open with a knife at a hockey event. Ann, Nathan and Damon were amazing and looked after me. Nathan cleaned my hand and wrapped it but unfortunately needed stitches so went to hospital. Thank you so much so lucky to have such amazing people working for our NHS. Hollie x

1 października 2022
Opinia niezależna
Oceniono na 5 z 5

An absolute angel

Damon is an absolute angel! Supported us throughout our 22 mile walk snacks and first aid along the way! Would recommend DC Event Medical to everyone. Thank you!

9 maja 2022
Opinia niezależna
Oceniono na 5 z 5

Second to none care!

Damon from DC Event Medical was amazing. He provided medical cover for a charity walk my firm was doing and provided second to none care to those who needed it through the event. He was incredibly prepared and had plotted meet points along the 22 mile walk to ensure there was assistance every 45 minutes roughly. Would highly recommend and will be using again for our next charity event.

9 maja 2022
Opinia niezależna

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