Cook Taylor Woodhouse Solicitors LTD Recenzje 

2367
•
Wynik TrustScore: 5 na 5

4,8

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

A massive thank you to Farhat, Marie-Anna, and Carol for guiding us through the purchase of our Auction property! Right from my first call, Carol was so warm and helpful, which was a huge relief afte... Zobacz więcej

Oceniono na 5 z 5

Definitely will recommend. We have amazing experience with buying our first property. Professional and quickly, made the whole process much easier. A special thank you to our solicitor Lavona... Zobacz więcej

Oceniono na 5 z 5

Anila M was superb. Efficient and always helpful, Anila helped us at a number of points when there were delays with our buyer and his buyer. Her colleague Rosie was also great, helping to see us over... Zobacz więcej

Oceniono na 5 z 5

'I had a fantastic experience working with Anila Marsh and all the team for my recent home purchase. They made the completion process stress-free, professional, and smooth from start to finish. High... Zobacz więcej

Informacje dotyczące firmy

  1. Prawnik sporządzający przeniesienie tytułu własności

Informacje przekazane przez różne źródła zewnętrzne

Cook Taylor Woodhouse - leading solicitors in London and Kent. We are one of the most successful independently owned firms of solicitors in south east London


Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,8

Wszystkie recenzje

(2367)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 560

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Oceniono na 5 z 5

Helpful

Cook Taylor & Specifically Jess H have been very helpful with selling my house in Dartford, quick to deal with buyer solicitors queries & always willing to break it down to me to understandable terms

18 lipca 2026
Opinia niezależna
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Odpowiedź od Cook Taylor Woodhouse Solicitors LTD

Thank you for the review. Great to hear the Jess is being amazing as always for her clients.
Thanks, CTW

Oceniono na 5 z 5

Very good!

Jess Howard has been amazing from start to finish in the purchase of our home, quick, helpful and made a stressful experience so much easier!

7 sierpnia 2026
Opinia niezależna
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Odpowiedź od Cook Taylor Woodhouse Solicitors LTD

Thank you for the review. Happy to see that Jess is being excellent for her clients as always.
Thanks, CTW

Oceniono na 5 z 5

I had an excellent service from Cook…

I had an excellent service from Cook Taylor Woodhouse for the purchase of my property. Special thanks to Jessica Howard and Helen Moore who were exceptional in making it run so smoothly and quickly.

30 lipca 2026
Opinia niezależna
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Odpowiedź od Cook Taylor Woodhouse Solicitors LTD

Thank you for the review. Great to see that Jess and Helen are providing excellent service as usual.
Thanks, CTW

Oceniono na 5 z 5

I am so grateful for the experience I…

I am so grateful for the experience I had as a first-time buyer, and I truly appreciate Mesbah's incredible support throughout the process. Mesbah's help with all the paperwork was invaluable, especially when I didn't understand certain documents. Mesbah would take the time to call me and patiently explain every detail, making sure I was comfortable and informed. Mesbah always responded promptly and with clear communication, which gave me confidence and reassurance at every step. When Mesbah helped me navigate the contract, it made a huge difference in my understanding and comfort. Overall, Mesbah made my first buying experience smooth and reassuring. Thank you again for everything—your patience and dedication meant so much to me.

23 lipca 2026
Opinia niezależna
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Odpowiedź od Cook Taylor Woodhouse Solicitors LTD

Thank you for the review. Amazing to here that Mesbah is continuing to be excellent for all of his clients.
Thanks, CTW

Oceniono na 5 z 5

Successful house purchase

Amanique Ghag helped us overcome a number of issues with a difficult house purchase and gave us the confidence to proceed. We really appreciated her contribution to the process.

29 lipca 2026
Opinia niezależna
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Odpowiedź od Cook Taylor Woodhouse Solicitors LTD

Thank you for the review. Excellent to see that Amanique is providing great service to her clients as always.
Thanks, CTW

Oceniono na 5 z 5

Fantastic service from Dhruvit Patel

Fantastic service from Dhruvit Patel, so helpful and professional. Would highly recommend!

4 sierpnia 2026
Opinia niezależna
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Odpowiedź od Cook Taylor Woodhouse Solicitors LTD

Thank you for the review. Happy to see that Dhruvit is being excellent as always.
Thanks, CTW

Oceniono na 5 z 5

Andrew and Harvey were super efficient…

Andrew and Harvey were super efficient during the whole process.

31 lipca 2026
Opinia niezależna
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Odpowiedź od Cook Taylor Woodhouse Solicitors LTD

Thank you for the review. Excellent to hear that Andrew and Harvey are continuing to provide excellent service for their clients.
Thanks, CTW

Oceniono na 1 z 5

Worst Conveyancing Solicitors I have…

Worst Conveyancing Solicitors I have ever seen and third world service. Before I could even begin the actual process, they messed up my onboarding documents. The purchase was the wrong address and to make matters worse the sales address was also wrong. This despite the firm having my sales memorandum from the estate agent. They did not even spot their own mistake. When I asked them to amend it, there was no urgency for such a basic school boy error. I kept getting emails notifying me of my to do list with no corrections edited. Even worse they said I would have to pay just one filing fee, but when I got the documents there are two filing charges. This sums up why England and the UK is now a third world nation. Anybody can do this job and they use paralegals not even actual qualified conveyance solicitors to do the work. No wonder such basic errors are made. No compensation to add insult to injury. Thankfully I never submitted the filing fees, got out before they could scam me and going to another firm.

3 sierpnia 2026
Opinia niezależna
Oceniono na 5 z 5

Good communcation, Met deadline

CTW stayed in contact well.
The solicitor, Bhav, and team, Xanthe and Nirveer, kept me up to date and met the deadline I requried.
The staff were very helpful as I was able to drop off documents easily.

28 lipca 2026
Opinia niezależna
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Odpowiedź od Cook Taylor Woodhouse Solicitors LTD

Thank you for the review. Great to see Bhav and the team continuing to be excellent for their clients.
Thanks, CTW

Oceniono na 1 z 5

If I could give a zero star I would

If I could give a zero star I would. My experience of this company has been horrendous from start to finish. A straight forward sale and purchase was made so difficult with a total lack of urgency or competency. When we complained to a Supervisor regarding our Conveyancer we were met with aggression, lack of interest and an appalling manner. This company made our experience a nightmare. Avoid at all costs and find anyone else but these!!!

30 lipca 2026
Opinia niezależna
Oceniono na 5 z 5

Efficient and helpful

Well organised, good feedback, familiar with our case throughout the process, which was extended by our buyer losing their first buyer along the way.

3 sierpnia 2026
Opinia niezależna
Oceniono na 5 z 5

To Jess Howard

To Jess Howard, thank you so much for helping us buy our home. Your patience, clear advice, professionalism and constant support made the whole process easy and stress-free. Jess, thank you for all the extra time and effort you put into the processes. It was a genuine pleasure working with you and the whole team who cares so much.

27 lipca 2026
Opinia niezależna
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Odpowiedź od Cook Taylor Woodhouse Solicitors LTD

Thank you for the review. Great to see that Jess is being amazing for her clients as always.
Thanks, CTW

Oceniono na 5 z 5

Lavnona Tullett was excellent

We've moved house a number of times and I've got to say that Lavona Tullett from Cook Taylor Woodhouse was excellent throughout the process of our latest sale and purchase.

Very clear communication throughout and the best experience we've had from conveyancing Services.

31 lipca 2026
Opinia niezależna
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Odpowiedź od Cook Taylor Woodhouse Solicitors LTD

Thank you for the review. Happy to see that Lavona is continuing to be excellent for her clients as usual.
Thankls, CTW

Oceniono na 5 z 5

We had an excellent experience…

We had an excellent experience throughout the purchase of our apartment. From start to finish, the communication was clear, prompt, and professional, and we always felt well informed about the progress of our transaction.
What impressed us most was how efficiently everything was handled. Matters were progressed swiftly without unnecessary delays, and any queries were answered quickly and clearly, making what can often be a stressful process feel straightforward.
We would have no hesitation in recommending their services and would happily use them again in the future.

29 lipca 2026
Opinia niezależna
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Odpowiedź od Cook Taylor Woodhouse Solicitors LTD

Thank you for the review. Amazing to see that our team here at CTW is continuing to provide excellent service for all of our clients.
Thanks, CTW

Oceniono na 5 z 5

Absolute dream team

CTW were magnificent supporting the purchase on our first home. Ryan was the lead on our case and went above and beyond to ensure we met our quite ambitious deadline. The whole buying process was pretty tasking for us, our first property fell through and the second property had some additional issues around the lease and sellers solicitors, despite these challenges, Ryan was thorough, polite and patient throughout. The team at CTW were also efficient and highly communicative.

Buying your first home can be a very daunting process, yet from the start, we knew we were in safe hands with Ryan. His professionalism was top tier and he was constantly on the ball.

10/10 communication
11/10 customer service

30 lipca 2026
Opinia niezależna
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Odpowiedź od Cook Taylor Woodhouse Solicitors LTD

Thank you for the review. Great to hear that Ryan is being amazing for his clients as always.
Thanks, CTW

Oceniono na 5 z 5

Bhav delivered high quality service…

Bhav delivered high quality service throughout the whole process and I will always come back to him in the future.

Highly recommend Cook Taylor Woodhouse. 5 Star Service.

27 lipca 2026
Opinia niezależna
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Odpowiedź od Cook Taylor Woodhouse Solicitors LTD

Thank you for the review. Amazing to see that Bhaven is providing great service for his clients as usual.
Thanks, CTW

Oceniono na 5 z 5

Abby Smith has been amazing!

Abby Smith has been amazing!

We have used Cook Taylor Woodhouse Dartford branch twice and we feel they are very reliable, honest and have great communication. We have worked with Abby both times and cannot fault her. She is easy to contact, always happy to give advice and is very efficient with her work.

We are very grateful for the assistance we have received and due to CTW and their staff being so prompt our selling and purchasing processes have been quick and without stress and would highly recommend!

Many thanks!

30 lipca 2026
Opinia niezależna
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Odpowiedź od Cook Taylor Woodhouse Solicitors LTD

Thank you for the review. Happy to see Abby is providing excellent service for her clients as always.
Thanks, CTW

Oceniono na 5 z 5

Very responsive and proactive

Very responsive and proactive, our solicitor was always communicating to us throughout the process which makes a lot of difference. We will definately recommend.

24 lipca 2026
Opinia niezależna
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Odpowiedź od Cook Taylor Woodhouse Solicitors LTD

Thank you for the review. Happy to see that our team here at CTW are providing excellent service for our clients as usual.
Thanks, CTW

Oceniono na 1 z 5

Very disappointing communication…

Very disappointing communication throughout the early stages of my transaction. I received very few updates and often felt unclear about what, if anything, was happening with my case.

I was also disappointed to discover that my matter had been allocated to a conveyancer rather than a solicitor, as this hadn’t been made clear to me when I instructed the firm. My interactions with the team didn't give me any confidence that my purchase would be handled proactively or that communication would improve as the transaction became more complicated.
I have therefore decided to instruct another firm. Buying a property is stressful enough, and the lack of communication at such an early stage made me concerned about how the later stages of the purchase would be managed. Spoke to an 'Oliver' who was extremely rude and shockingly we were told to go to someone else anyway and that the £198 collected at the start is for "opening the file". I imagine I will have a fight on my hands to get this money taken for doing nothing - but I'll make sure to escalate this as high as it'll go.

29 lipca 2026
Opinia niezależna
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Odpowiedź od Cook Taylor Woodhouse Solicitors LTD

We are sorry that you have found it necessary to raise concerns about the service you received. We understand that it is very important for us to converse regularly with our clients during the conveyancing process and that we must be transparent in our pricing.

Your file was allocated to Aicha Sow, who is an experienced conveyancer. Moreover, the matter was supervised by Olayemi Shyllon who is a solicitor.

I note your concerns about poor communication, but when considering your grievance, it is important to recall that you decided to withdraw your instructions at a very early stage - whilst we were completing our preliminary procedures and ascertaining sufficient evidence of your identity.

In your review you reference a conversation with a person called ‘Oliver’. However, I can confirm that we do not employ a member of staff with that name, so it may be that you have recalled a conversation with a representative from a different organisation.

As you will understand, there are administrative costs associated with opening a file and these are reflected in our File Opening Fee. All clients who receive a quote from Cook Taylor Woodhouse are clearly notified, before making payment, that the cost of the File Opening Fee is non-refundable.

Oceniono na 5 z 5

I cannot thank Andrew & Harvey enough

I cannot thank Andrew & Harvey enough, they were brilliant throughout the whole process. Particularly in what was a very frustrating chain, their communication and readiness to get it resolved were greatly appreciated.

24 lipca 2026
Opinia niezależna
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Odpowiedź od Cook Taylor Woodhouse Solicitors LTD

Thank you for the review. Excellent to see that Andrew and Harvey are being amazing for their clients as usual.
Thanks, CTW

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