Cook Taylor Woodhouse Solicitors LTD Recenzje 

2361
•
Wynik TrustScore: 5 na 5

4,8

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Anila M was superb. Efficient and always helpful, Anila helped us at a number of points when there were delays with our buyer and his buyer. Her colleague Rosie was also great, helping to see us over... Zobacz więcej

Oceniono na 5 z 5

We are very happy with the service provided by Lavona. Everything went smoothly, quickly and professionally. She did a great job and made sure everything was handled properly and securely througho... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We sold & purchased with CTW recently. From the moment we were introduced to Andrew, we knew we were in great hands. The set up process for both our sale and purchase was seamless, and the communicati... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

Chloe handled our sale we then bought another property but this wasn’t part of the original chain so went through the process twice it was stressful but Chloe kept us up to date & things went through... Zobacz więcej

Informacje dotyczące firmy

  1. Prawnik sporządzający przeniesienie tytułu własności

Informacje przekazane przez różne źródła zewnętrzne

Cook Taylor Woodhouse - leading solicitors in London and Kent. We are one of the most successful independently owned firms of solicitors in south east London


Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,8

Wszystkie recenzje

(2361)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 554

Napisz recenzję
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Oceniono na 5 z 5

★★★★★ Exceptional Service from Start to…

★★★★★ Exceptional Service from Start to Finish!

I cannot recommend Cook Taylor Woodhouse Solicitors highly enough following my recent house sale and purchase.

A special mention to Anila and Rosie, whose professionalism, efficiency and exceptional customer service were outstanding throughout the entire process.

Their communication was second to none, always prompt, clear and thorough, with an impressive level of attention to detail. They were incredibly proactive, ensuring everything progressed seamlessly and delivering an exceptionally swift turnaround on both my sale and purchase.

What really stood out was their dedication, responsiveness and ability to keep everything moving, even when navigating the inevitable complexities of conveyancing. I always felt informed, reassured and confident that everything was being handled with the utmost care and professionalism.

Anila and Rosie are an absolute credit to the firm, and I wanted to personally recognise their hard work and commitment to delivering such an excellent customer experience.

A truly first-class service. Five stars without hesitation!

6 października 2026
Opinia niezależna
Oceniono na 5 z 5

Efficient and always helpful

Anila M was superb. Efficient and always helpful, Anila helped us at a number of points when there were delays with our buyer and his buyer. Her colleague Rosie was also great, helping to see us over the line with exchange and completion.
We would happily recommend her and Cook Taylor Woodhouse's service's.

11 września 2026
Opinia niezależna
Oceniono na 5 z 5

Laura Convey of Cook Taylor Woodhouse Solicitors

Laura Convey, the paralegal who supported my completion, was fantastic throughout the process and was supportive, understanding of my hectic seasonal work schedule and expedient in doing everything when information was returned to her.

15 września 2026
Opinia niezależna
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Odpowiedź od Cook Taylor Woodhouse Solicitors LTD

Thank you for the review Daniel. Great to see Laura being fantastic as usual for her clients.
Thanks, CTW

Oceniono na 4 z 5

Overall

Overall, the service was good, although it was quite slow at times. We also experienced a change of personnel halfway through the process, after which our records were apparently lost. This meant we had to resend documentation multiple times, often at very short notice, which was frustrating and added unnecessary stress.

We were also disappointed that the fee quoted at the beginning was increased at the point of final payment. When we queried this, we were told that the original quote was “for illustration purposes”, which we disputed as this had not been our understanding when we agreed to proceed.

Overall, the service was good and our matter was ultimately dealt with by Kim once she took over our case; but the delays, administrative issues and unexpected change in the final cost made the experience more frustrating than it needed to be.

1 stycznia 2026
Opinia niezależna
Oceniono na 5 z 5

We would like to say a huge thank you…

We would like to say a huge thank you to Cook Taylor Woodhouse Solicitors for all their help and support throughout the whole process.

In particular, we would like to thank Charlie Sullivan, who was absolutely fantastic from start to finish.
Charlie was professional approachable and always kept us updated, explaining everything clearly and making sure we understood what was happening at every stage.

Buying a house can be a stressful experience, but Charlie made the whole process feel much easier and gave us great confidence that everything was being taken care of.

We really appreciate all the hard work, communication and attention to detail.
We wouldn't hesitate to recommend Charlie and Cook Taylor Woodhouse to anyone looking for a solicitor.

Thank you again, Charlie for everything!

8 października 2026
Opinia niezależna
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Odpowiedź od Cook Taylor Woodhouse Solicitors LTD

Thank you for the review. Happy to hear that Charlie is continuing to be fantastic for all of her clients.
Thanks, CTW

Oceniono na 5 z 5

I used Cooke Taylor Woodhouse for the…

I used Cooke Taylor Woodhouse for the purchase and sale of my property and I am not going to lie it was a great start. But then Jess Howard took over my file and she was amazing talked me through everything always called me back and returned my emails. She definitely didn't let me get walked over and can not thank her enough!

18 września 2026
Opinia niezależna
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Odpowiedź od Cook Taylor Woodhouse Solicitors LTD

Thank you for the review. Excellent to see Jess providing amazing service for her clients as usual.
Thanks, CTW

Oceniono na 5 z 5

We can't thank CTW enough for making both our purchase and sale an extremely smooth and stress-free process!

We sold & purchased with CTW recently. From the moment we were introduced to Andrew, we knew we were in great hands. The set up process for both our sale and purchase was seamless, and the communication from the outset was faultless. Andrew answered all our (many!) queries quickly, and ensured that things ran on time, despite a tight timeline. When we reached the completion stage, we were introduced to Harvey who was just as brilliant as Andrew and again answered our queries very promptly. The team are all aligned and up to date so when Harvey was away for a couple of days, we had some great support who knew exactly our situation and didn't need to ask us any questions. We can't thank CTW enough for making both our purchase and sale an extremely smooth and stress-free process!

2 października 2026
Opinia niezależna
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Odpowiedź od Cook Taylor Woodhouse Solicitors LTD

Thank you for the review Bex. Great to see both Andrew and Harvey continuing to be brilliant for all their clients.
Thanks, CTW

Oceniono na 5 z 5

We found everything pretty…

We found everything pretty straightforward, Lavona contacted us when it was necessary, pleased with everything Thankyou

24 września 2026
Opinia niezależna
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Odpowiedź od Cook Taylor Woodhouse Solicitors LTD

Thank you for the review. Happy to see Lavona being great for her clients as usual.
Thanks, CTW

Oceniono na 5 z 5

We are very happy with the service…

We are very happy with the service provided by Lavona. Everything went smoothly, quickly and professionally. She did a great job and made sure everything was handled properly and securely throughout the process.

We really appreciate all her hard work, support and effort in helping us complete the purchase of our home.

Thank you very much, Lavona, for everything. We are extremely grateful and would highly recommend you!🙏🏻🙏🏻

14 sierpnia 2026
Opinia niezależna
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Odpowiedź od Cook Taylor Woodhouse Solicitors LTD

Thank you for the review Vasile. Excellent to see Lavona providing excellent service for her clients as usual.
Thanks, CTW

Oceniono na 1 z 5

Not professional

My experience with this firm couldn't have been worse. I chose to work with them and regretted it countless times because the real estate agency (Charters) involved in my UK home purchase said they collaborated with them, implying the process would go more smoothly. Even though I provided every single document requested over a period of 2–3 weeks, they eventually stopped replying to my messages or, when they did respond, ignored the documents I had already submitted and asked for new things instead. Long story short, it’s a waste of time even if you open up your entire archive going back ten years of bank statements for their review. I found them completely unprofessional. I acknowledge that buying a home in the UK when your funds are abroad is not easy. However, the real issue is that they failed to admit they couldn't handle the job, causing me to waste both time and money. I subsequently engaged a different law firm and received the keys to the house last week; so, it is certainly doable. If your funds are also abroad, don't waste your time with this firm. In response to the email I sent to their complaints department, they simply sent back a generic template email they use for everyone, it was laughable and amateurish. My impression is that they are very unexperienced, incompetent, and lack an understanding of global business dynamics.

30 czerwca 2026
Opinia niezależna
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Odpowiedź od Cook Taylor Woodhouse Solicitors LTD

We are sorry to note your dissatisfaction with our service. We pride ourselves on providing an excellent level of communication and we are surprised to read your comments about receiving inadequate responses from those who acted on your behalf. You have also raised concerns about the enquiries we raised in relation to your source of funds. Despite your suggestion to the contrary, we have a wealth of experience in handling complicated transactions in which our clients use wealth acquired overseas. Nevertheless, in handling these matters, our approach is always guided by the regulatory obligations that are placed upon us. We must comply with the Proceeds of Crime Act 2002 and the Money Laundering Regulations 2017 and the law requires that we have robust structures in place to ensure that we are not used as a vehicle for money laundering. We appreciate that these enquiries require the active participation of our clients and that they can appear to be intrusive. However, our risk-based approach is designed to satisfy the requirements of our regulators whilst minimising any inconvenience to our clients.

Oceniono na 5 z 5

Excellent

Excellent, competent, efficient, patient.
ZW - my solicitor very responsive, thorough

27 marca 2026
Opinia niezależna
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Odpowiedź od Cook Taylor Woodhouse Solicitors LTD

Thank you for the review. Happy to see Zara being excellent for her clients as always.
Thanks, CTW

Oceniono na 4 z 5

Chloe handled our sale we then bought…

Chloe handled our sale we then bought another property but this wasn’t part of the original chain so went through the process twice it was stressful but Chloe kept us up to date & things went through as well as we wanted.

25 września 2026
Opinia niezależna
Oceniono na 5 z 5

I used these to move house

I used these to move house. Lisa white was amazing in helping me as a first time homebuyer

30 września 2026
Opinia niezależna
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Odpowiedź od Cook Taylor Woodhouse Solicitors LTD

Thank you for the review Rosie. Great to see Lisa being amazing for her clients as usual.
Thanks, CTW

Oceniono na 5 z 5

After a slow start and 2 members of…

After a slow start and 2 members of staff further, I had an excellent experience with Amber Etherington. She always replied to my emails/questions/phone calls promptly, acted swiftly to sort out issues and difficulties. I am now relieved to see the end of the tunnel and see the light of completion!

2 października 2026
Opinia niezależna
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Odpowiedź od Cook Taylor Woodhouse Solicitors LTD

Thank you for the review Marianne. Happy to see Amber providing great service for her clients.
Thanks, CTW

Oceniono na 5 z 5

Abby Smith was fantastic

Abby Smith was fantastic, so responsive and on the ball. Would highly recommend. Great experience with this firm.

1 października 2026
Opinia niezależna
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Odpowiedź od Cook Taylor Woodhouse Solicitors LTD

Thank you for the review Derval. Excellent to see Abby being fantastic for all her clients as usual.
Thanks, CTW

Oceniono na 5 z 5

Thank you

Dhruvit was efficient, contactable and professional. Thank you

1 października 2026
Opinia niezależna
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Odpowiedź od Cook Taylor Woodhouse Solicitors LTD

Thank you for the review Rachel. Great to see Dhuvit being efficient and providing great service for his clients as usual.
Thanks, CTW

Oceniono na 5 z 5

★★★★★

★★★★★

I had an excellent experience with Cook Taylor Woodhouse Solicitors, and in particular Amreet Sahota, who handled the purchase of my property.

Amreet was professional, helpful and kept me well informed throughout the whole process. Any questions or concerns I had were dealt with promptly and clearly, and she made the conveyancing process as smooth and stress-free as possible.

I really appreciated Amreet’s hard work in getting everything through to completion. I would highly recommend Amreet Sahota and Cook Taylor Woodhouse Solicitors to anyone purchasing a property.

Miz Rahman

1 października 2026
Opinia niezależna
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Odpowiedź od Cook Taylor Woodhouse Solicitors LTD

Thank you for the review Miz. It's great to see Amreet being excellent for her clients as always.
Thanks, CTW

Oceniono na 5 z 5

Outstanding service under serious pressure

I can't recommend Cook Taylor Woodhouse highly enough. I used them for a linked sale and purchase, and two of their solicitors handled different sides of the chain: Chloe looked after my sale and my purchase, and Mesbah acted for the company buying my old property.

The party at the top of the chain set extremely tight deadlines and threatened to pull out if they weren't met, which could easily have caused the whole chain to collapse. Chloe and Mesbah both rose to the challenge. They worked quickly and efficiently, kept things moving, and completed everything within the time we were given, all without cutting corners.

Chloe was organised, responsive and reassuring throughout, and always kept me up to date during what was a very stressful time. Mesbah was equally impressive on the company purchase, and it was clear the two of them worked well together to get everything over the line.

Thank you both for your hard work and professionalism. I'd happily use Cook Taylor Woodhouse again and recommend them to anyone buying or selling a property.

28 września 2026
Opinia niezależna
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Odpowiedź od Cook Taylor Woodhouse Solicitors LTD

Thank you for the review Michael. Excellent to see both Chloe and Mesbah providing incredible servie for their clients.
Thanks, CTW

Oceniono na 5 z 5

Very happy with the service

Very happy with the service and particularly with Amanique Ghag who continually kept me updated on everything

30 września 2026
Opinia niezależna
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Odpowiedź od Cook Taylor Woodhouse Solicitors LTD

Thank you for the review John. It's great to see Amanique continue to provide great service for her clients.
Thanks, CTW

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