Anila M was superb. Efficient and always helpful, Anila helped us at a number of points when there were delays with our buyer and his buyer. Her colleague Rosie was also great, helping to see us over... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We are very happy with the service provided by Lavona. Everything went smoothly, quickly and professionally. She did a great job and made sure everything was handled properly and securely througho... Zobacz więcej
Reakcja na opinię
We sold & purchased with CTW recently. From the moment we were introduced to Andrew, we knew we were in great hands. The set up process for both our sale and purchase was seamless, and the communicati... Zobacz więcej
Reakcja na opinię
Chloe handled our sale we then bought another property but this wasn’t part of the original chain so went through the process twice it was stressful but Chloe kept us up to date & things went through... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Cook Taylor Woodhouse - leading solicitors in London and Kent. We are one of the most successful independently owned firms of solicitors in south east London
Dane kontaktowe
12 High Street Dartford, DA1 1BY, Kent, Zjednoczone Królestwo
- 01322 282080
- swarren@ctwsolicitors.co.uk
- www.ctwsolicitors.co.uk
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 36% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Harvey and Andrew amazing service
Harvey and Andrew were quick, efficient and made the whole process of buying our first home so easy. Their communication was excellent and I would recommend their services to anyone.
★★★★★ Exceptional Service from Start to…
★★★★★ Exceptional Service from Start to Finish!
I cannot recommend Cook Taylor Woodhouse Solicitors highly enough following my recent house sale and purchase.
A special mention to Anila and Rosie, whose professionalism, efficiency and exceptional customer service were outstanding throughout the entire process.
Their communication was second to none, always prompt, clear and thorough, with an impressive level of attention to detail. They were incredibly proactive, ensuring everything progressed seamlessly and delivering an exceptionally swift turnaround on both my sale and purchase.
What really stood out was their dedication, responsiveness and ability to keep everything moving, even when navigating the inevitable complexities of conveyancing. I always felt informed, reassured and confident that everything was being handled with the utmost care and professionalism.
Anila and Rosie are an absolute credit to the firm, and I wanted to personally recognise their hard work and commitment to delivering such an excellent customer experience.
A truly first-class service. Five stars without hesitation!
Efficient and always helpful
Anila M was superb. Efficient and always helpful, Anila helped us at a number of points when there were delays with our buyer and his buyer. Her colleague Rosie was also great, helping to see us over the line with exchange and completion.
We would happily recommend her and Cook Taylor Woodhouse's service's.
Laura Convey of Cook Taylor Woodhouse Solicitors
Laura Convey, the paralegal who supported my completion, was fantastic throughout the process and was supportive, understanding of my hectic seasonal work schedule and expedient in doing everything when information was returned to her.

Odpowiedź od Cook Taylor Woodhouse Solicitors LTD
Overall
Overall, the service was good, although it was quite slow at times. We also experienced a change of personnel halfway through the process, after which our records were apparently lost. This meant we had to resend documentation multiple times, often at very short notice, which was frustrating and added unnecessary stress.
We were also disappointed that the fee quoted at the beginning was increased at the point of final payment. When we queried this, we were told that the original quote was “for illustration purposes”, which we disputed as this had not been our understanding when we agreed to proceed.
Overall, the service was good and our matter was ultimately dealt with by Kim once she took over our case; but the delays, administrative issues and unexpected change in the final cost made the experience more frustrating than it needed to be.
We would like to say a huge thank you…
We would like to say a huge thank you to Cook Taylor Woodhouse Solicitors for all their help and support throughout the whole process.
In particular, we would like to thank Charlie Sullivan, who was absolutely fantastic from start to finish.
Charlie was professional approachable and always kept us updated, explaining everything clearly and making sure we understood what was happening at every stage.
Buying a house can be a stressful experience, but Charlie made the whole process feel much easier and gave us great confidence that everything was being taken care of.
We really appreciate all the hard work, communication and attention to detail.
We wouldn't hesitate to recommend Charlie and Cook Taylor Woodhouse to anyone looking for a solicitor.
Thank you again, Charlie for everything!

Odpowiedź od Cook Taylor Woodhouse Solicitors LTD
I used Cooke Taylor Woodhouse for the…
I used Cooke Taylor Woodhouse for the purchase and sale of my property and I am not going to lie it was a great start. But then Jess Howard took over my file and she was amazing talked me through everything always called me back and returned my emails. She definitely didn't let me get walked over and can not thank her enough!

Odpowiedź od Cook Taylor Woodhouse Solicitors LTD
We can't thank CTW enough for making both our purchase and sale an extremely smooth and stress-free process!
We sold & purchased with CTW recently. From the moment we were introduced to Andrew, we knew we were in great hands. The set up process for both our sale and purchase was seamless, and the communication from the outset was faultless. Andrew answered all our (many!) queries quickly, and ensured that things ran on time, despite a tight timeline. When we reached the completion stage, we were introduced to Harvey who was just as brilliant as Andrew and again answered our queries very promptly. The team are all aligned and up to date so when Harvey was away for a couple of days, we had some great support who knew exactly our situation and didn't need to ask us any questions. We can't thank CTW enough for making both our purchase and sale an extremely smooth and stress-free process!

Odpowiedź od Cook Taylor Woodhouse Solicitors LTD
We found everything pretty…
We found everything pretty straightforward, Lavona contacted us when it was necessary, pleased with everything Thankyou

Odpowiedź od Cook Taylor Woodhouse Solicitors LTD
We are very happy with the service…
We are very happy with the service provided by Lavona. Everything went smoothly, quickly and professionally. She did a great job and made sure everything was handled properly and securely throughout the process.
We really appreciate all her hard work, support and effort in helping us complete the purchase of our home.
Thank you very much, Lavona, for everything. We are extremely grateful and would highly recommend you!🙏🏻🙏🏻

Odpowiedź od Cook Taylor Woodhouse Solicitors LTD
Not professional
My experience with this firm couldn't have been worse. I chose to work with them and regretted it countless times because the real estate agency (Charters) involved in my UK home purchase said they collaborated with them, implying the process would go more smoothly. Even though I provided every single document requested over a period of 2–3 weeks, they eventually stopped replying to my messages or, when they did respond, ignored the documents I had already submitted and asked for new things instead. Long story short, it’s a waste of time even if you open up your entire archive going back ten years of bank statements for their review. I found them completely unprofessional. I acknowledge that buying a home in the UK when your funds are abroad is not easy. However, the real issue is that they failed to admit they couldn't handle the job, causing me to waste both time and money. I subsequently engaged a different law firm and received the keys to the house last week; so, it is certainly doable. If your funds are also abroad, don't waste your time with this firm. In response to the email I sent to their complaints department, they simply sent back a generic template email they use for everyone, it was laughable and amateurish. My impression is that they are very unexperienced, incompetent, and lack an understanding of global business dynamics.

Odpowiedź od Cook Taylor Woodhouse Solicitors LTD
Excellent
Excellent, competent, efficient, patient.
ZW - my solicitor very responsive, thorough

Odpowiedź od Cook Taylor Woodhouse Solicitors LTD
Chloe handled our sale we then bought…
Chloe handled our sale we then bought another property but this wasn’t part of the original chain so went through the process twice it was stressful but Chloe kept us up to date & things went through as well as we wanted.
I used these to move house
I used these to move house. Lisa white was amazing in helping me as a first time homebuyer

Odpowiedź od Cook Taylor Woodhouse Solicitors LTD
After a slow start and 2 members of…
After a slow start and 2 members of staff further, I had an excellent experience with Amber Etherington. She always replied to my emails/questions/phone calls promptly, acted swiftly to sort out issues and difficulties. I am now relieved to see the end of the tunnel and see the light of completion!

Odpowiedź od Cook Taylor Woodhouse Solicitors LTD
Abby Smith was fantastic
Abby Smith was fantastic, so responsive and on the ball. Would highly recommend. Great experience with this firm.

Odpowiedź od Cook Taylor Woodhouse Solicitors LTD
Thank you
Dhruvit was efficient, contactable and professional. Thank you

Odpowiedź od Cook Taylor Woodhouse Solicitors LTD
★★★★★
★★★★★
I had an excellent experience with Cook Taylor Woodhouse Solicitors, and in particular Amreet Sahota, who handled the purchase of my property.
Amreet was professional, helpful and kept me well informed throughout the whole process. Any questions or concerns I had were dealt with promptly and clearly, and she made the conveyancing process as smooth and stress-free as possible.
I really appreciated Amreet’s hard work in getting everything through to completion. I would highly recommend Amreet Sahota and Cook Taylor Woodhouse Solicitors to anyone purchasing a property.
Miz Rahman

Odpowiedź od Cook Taylor Woodhouse Solicitors LTD
Outstanding service under serious pressure
I can't recommend Cook Taylor Woodhouse highly enough. I used them for a linked sale and purchase, and two of their solicitors handled different sides of the chain: Chloe looked after my sale and my purchase, and Mesbah acted for the company buying my old property.
The party at the top of the chain set extremely tight deadlines and threatened to pull out if they weren't met, which could easily have caused the whole chain to collapse. Chloe and Mesbah both rose to the challenge. They worked quickly and efficiently, kept things moving, and completed everything within the time we were given, all without cutting corners.
Chloe was organised, responsive and reassuring throughout, and always kept me up to date during what was a very stressful time. Mesbah was equally impressive on the company purchase, and it was clear the two of them worked well together to get everything over the line.
Thank you both for your hard work and professionalism. I'd happily use Cook Taylor Woodhouse again and recommend them to anyone buying or selling a property.

Odpowiedź od Cook Taylor Woodhouse Solicitors LTD
Very happy with the service
Very happy with the service and particularly with Amanique Ghag who continually kept me updated on everything

Odpowiedź od Cook Taylor Woodhouse Solicitors LTD
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