Crystal Cleaning Servicing Recenzje 

21
Wynik TrustScore: 3 na 5

3,2

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Prompt collection & delivery and good service. Returned a huge amount of washing and ironing 2 days later. All done as per my request. Their full laundry service is excellent. Best leave ironing... Zobacz więcej

Oceniono na 2 z 5

Such an unprofessional company people who came to clean were so unprofessional, rude and dint care to take care of the stuffs. They were making sure that they windup everything as quickly as possible... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

This company is absolutely terrible. They don’t show up, they don’t communicate, and their customer service is rude and useless. Completely unreliable and not worth anyone’s time. Avoid this compan... Zobacz więcej

Oceniono na 5 z 5

Today I had my sofa cleaned by this company. Absolutely respected my home explained the procedure and left no mess at all . I can totally recommend this friendly company which I would definitely use a... Zobacz więcej

Informacje dotyczące firmy

  1. Usługa sprzątania

Napisane przez firmę

You can count on Crystal Cleaning Servicing to not only meet, but exceed all your needs and requests. Learn more about the services we provide below, and let us know if you’d like to learn more about a specific offering.


Dane kontaktowe

3,2

Średnia

Wynik TrustScore: 3 na 5

21 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 50% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,2

Wszystkie recenzje

(21)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 9

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Please be aware

Please be aware, this review is for crystal cleaning from Bembridge Isle of Wight ,, I have never placed a review before but feel I need to as I do not want anyone else to go through this and spoil their holiday, she is not just a cleaner but also let’s caravans on behalf of the owners,, the caravan was not fit for purpose , and when notified of a lot of issues, she refused to help resolve them, despite us bringing them to the attention of her Mother who cleans the caravans, who stated to us the van is very poor condition and she does not like cleaning it due to them reporting concerns to the owner but them not doing any repairs, we made out concerns very clear as we paid her Daughter a large sum of money for the let. The Mother was very polite and she she would let her Daughter Crystal know and would get back to us, despite several phone calls and messages none of our concerns were addressed , , broken appliance's which we could not use which evidently was reported by the last person who Crystal letter the van from, old children’s clothes left in drawers , and washing machine,,broken draws you cannot open, dirty mattress left outside, broken hot tub with parts left on top, two dirty knives and one folk for cutlery despite her advertising the caravan as sleeps six, , I do have photographic images as proof , , Always book through the site , as this woman, lets on behalf of the the owners but takes no responsibility, leaving you with no one to contact. She then had the audacity to say we were being rude after 11 attempts of leaving messages for her to get back to us, after her reading them and not replying.

7 maja 2026
Opinia niezależna
Oceniono na 5 z 5

Highly recommend

⭐⭐⭐⭐⭐

I couldn’t recommend this cleaning company more highly. They didn’t just do the bare minimum, they genuinely went above and beyond. Every room was cleaned to such a high standard, and they took the time to pay attention to the little details that many others would overlook.

It’s so refreshing to find people who take real pride in their work and care about doing an exceptional job rather than simply getting it done. They were professional, reliable, hardworking, and left my home looking immaculate.

It’s incredibly hard to find cleaners who consistently go the extra mile, and these definitely do. Thank you so much! I’ll be recommending you to everyone I know!

25 lipca 2026
Opinia niezależna
Oceniono na 5 z 5

Prompt collection/delivery & good service

Prompt collection & delivery and good service. Returned a huge amount of washing and ironing 2 days later. All done as per my request.

Their full laundry service is excellent. Best leave ironing damp as difficult to get creases out of over-dry sheets and shirts.

13 lipca 2026
Opinia niezależna
Oceniono na 1 z 5

This company is absolutely terrible

This company is absolutely terrible.
They don’t show up, they don’t communicate, and their customer service is rude and useless. Completely unreliable and not worth anyone’s time. Avoid this company .

6 lipca 2026
Opinia niezależna
Oceniono na 2 z 5

Such an unprofessional company people…

Such an unprofessional company people who came to clean were so unprofessional, rude and dint care to take care of the stuffs. They were making sure that they windup everything as quickly as possible and dint even give a chance to ask or even question if satisfied.. they did half work i paid 400£ its total waste and useless service they gave us. More importantly they have different company names and mislead people

25 stycznia 2026
Opinia niezależna
Logo Crystal Cleaning Servicing

Odpowiedź od Crystal Cleaning Servicing

Hi Lavi,

Unfortunately, we have no record of a booking with your name. Please double-check the company name before leaving a review!

Oceniono na 1 z 5

Poor service

.
We booked a cleaning service, but despite multiple follow-up calls, we were informed at the last moment that the cleaners would not be coming. This lack of communication is highly unprofessional and could have been addressed much earlier. An advance payment was taken promptly, yet there has been no response or refund despite repeated requests. This has been an extremely poor experience, and I would strongly advise others to avoid Crystal Cleaning.

16 stycznia 2026
Opinia niezależna
Logo Crystal Cleaning Servicing

Odpowiedź od Crystal Cleaning Servicing

Dear Raksha, we have requested you to share further information, as we have no record of any customer with your name. We at Crystal Cleaning Servicing do not accept advance payments, and if a refund is due, we conduct an investigation before issuing a timely refund. If you believe you are owed a refund, we should have an email request from you. Please can you check the name of the company you were leaving a negative review for again, as there are multiple businesses with a similar name to ours. If you believe we are responsible for this, send us an email to info@crystalcleaningservicing.com so that we can investigate.

Oceniono na 5 z 5

Efficient

Efficient, professional and helpful. It was a pleasure to work with this cleaning company.

5 września 2025
Opinia niezależna
Oceniono na 5 z 5

Wrong business

UPDATE: Apparently I have the wrong country so disregard. This is for the business in Mesquite Texas: I used them Nov 2024 and they stole from me. I have emailed several times wanting my little duck back since it was given to me by an elderly now deceased person and they deny, deny, deny. I don't have people over. It is just me. I still miss it so much as it was so very precious to me. Too, they put the commode lids up, left them up and it was very dirty behind the lids. The bath tub was left unclean. But by golly the floors were clean and my little duck was gone. She brought me to my sink window and pointed out she had rearranged it but I didn't notice the little duck was gone. Another thing I didn't like was they opened my front door and left it open when I have a cat that could have gotten out. For the amount of $$ they charged I feel totally ripped off.

12 listopada 2024
Opinia niezależna
Logo Crystal Cleaning Servicing

Odpowiedź od Crystal Cleaning Servicing

Dear Noni, unfortunately, you have got the wrong company as we are based in the United Kingdom. Can you please ensure you check the company name again?

Oceniono na 5 z 5

Fortnightly cleaning

I have had my cleaner visit for 6 months. She has proved reliable and efficient. Her equipment is well chosen for each cleaning job. The equipment she uses is well looked after. The house a pleasure to come home to after her visit

25 listopada 2024
Opinia niezależna
Oceniono na 2 z 5

Somehwere along the line customer commitment and service was no longer important

Crystal Cleaning did not honor their long-standing commitment to us to do our cleans first thing - 8am - on Tuesday mornings. They began pushing out start time out later and later with no proactive communication regarding delays from the expected start time, and then hide behind a "4 hour window" pledge. I'm sorry, but when you commit to an 8am start time, 10 am doesn't cut it when we've already scheduled our work obligations around the cleaning time. A commitment is a commitment, and to not honor it is dishonest. We terminated their service and I would not highly recommend them.

12 listopada 2024
Opinia niezależna
Oceniono na 5 z 5

Crystal cleaning service carried out a deep clean in a property in Victoria London.…

Crystal cleaning service carried out a very extensive deep clean to a property that we manage and we were more than satisfied. Their cleaning team came with all necessary equipment and worked throughout the charged hours moving all items in cupboards in order to clean them and replacing everything correctly. I would have no hesitation in recommending them to carry out a deep clean.

21 sierpnia 2024
Opinia niezależna
Oceniono na 5 z 5

Thank you Crystal

Very happy with the service that I have received, easy transition from making an enquiry, to getting a booking confirmation and then having the cleaning done. The staff were very professional.
Overall a present experience.
Thank you Crystal Cleaning.

11 czerwca 2024
Oceniono na 1 z 5

Highly not recommended !!!!!

Highly not recommended !!!!!

31 maja 2024
Opinia niezależna
Logo Crystal Cleaning Servicing

Odpowiedź od Crystal Cleaning Servicing

Hi,
We are sorry to hear about your experience and that it did not meet your expectations. Customer satisfaction is our top priority, and we take your feedback very seriously.
Unfortunately, we have no record of your visit or transaction at our establishment. We believe there may be some misunderstanding or confusion. We would like to understand more about your concerns and address any issues you might have had.
Please reach out to us directly at 02033836003 so we can discuss your experience in detail and work towards a resolution. Your feedback is invaluable in helping us improve our services.
Thank you for bringing this to our attention.

Oceniono na 1 z 5

Our company recently used Crystal…

Our company recently used Crystal Cleaning Services, and the experience was horrendous. They used the same mops for cleaning desks and computers that they used for toilets, which was absolutely disgusting. We had to hire another company to disinfect everything. When we raised our concerns with the CEO, she was extremely rude and arrogant. They operate more like a mafia than a professional cleaning service.
Avoid at any cost!!!!!

27 maja 2024
Opinia niezależna
Logo Crystal Cleaning Servicing

Odpowiedź od Crystal Cleaning Servicing

Thank you for bringing this review to our attention. We take all feedback seriously, but in this case, we believe this review to be untrue and misleading.
At Crystal Cleaning Services, we adhere to strict cleaning protocols and hygiene standards to ensure the safety and satisfaction of our clients. We have no record of the events described, and our team is trained to use dedicated equipment for different cleaning tasks to avoid any cross-contamination.
We pride ourselves on our professionalism and customer service, and any claims of rude or arrogant behavior by our CEO are entirely inconsistent with our values and practices.
We invite any concerned clients or potential clients to contact us directly at 02033836003 to discuss our services and protocols in detail. We are committed to transparency and maintaining the highest standards in our industry.
Thank you

Oceniono na 1 z 5

Joke joke joke !!!

Joke joke joke !!!

Stay away. They take a whole day to do work that should of taken 4 hrs. Afterwards you
have to clean again, because cleaner made even more mess after the cleaning job was done.
They are only interested in your money.

21 stycznia 2024
Opinia niezależna
Oceniono na 5 z 5

Sofa cleaned

Today I had my sofa cleaned by this company. Absolutely respected my home explained the procedure and left no mess at all . I can totally recommend this friendly company which I would definitely use again in the future. Have no problem recommending this company to my friends and family. Definitely 5 ⭐️ . Once again Thankyou.

8 listopada 2023
Opinia niezależna
Oceniono na 5 z 5

Best cleaning company

Best cleaning company my husband and I have used. The cleaning is impeccable- the house is literally shinning after! Could not recommend the more.

24 września 2020
Opinia niezależna

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