Creed Fragrances  Recenzje 

471
•
Wynik TrustScore: 3.5 na 5

3,5

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

All I can say is amazing … the whole creed range is outstanding and the agents are outstanding. I won’t buy anything else now . Me and my wife have the candles / room spray/ body wash / soap / moistur... Zobacz więcej

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Oceniono na 4 z 5

Aventus und Millésime Impérial gehören zu meinen absoluten Lieblingsparfums von Creed. Beide haben mich sehr beeindruckt. Besonders die Ausstrahlung ist hervorragend: Schon mit drei Sprühstößen bleibt... Zobacz więcej

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Oceniono na 5 z 5

J'ai commandé un cadeau pour mon fils sur le site, et l'expérience a été parfaite ! Grand amateur des parfums Creed, il a récemment eu un coup de cœur pour leur nouveauté 2026, Iris Debonair. Grâce au... Zobacz więcej

Oceniono na 1 z 5

Creed Perfumed Oil - katastrophal billiger Flacon-Spender, Die Düse ist federleicht und sofort abgegangen. Wenn man sie wieder aufsteckt dreht sie sich und spritzt in alle Richtungen - auch die Augen!... Zobacz więcej

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Informacje dotyczące firmy


Dane kontaktowe

3,5

Średnia

Wynik TrustScore: 3.5 na 5

471 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 76% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,5

Wszystkie recenzje

(471)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 209

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

It's another level...the closest you'll…

It's another level...the closest you'll ever get to feeling like a king

21 maja 2026
Opinia niezależna
Logo Creed Fragrances

Odpowiedź od Creed Fragrances

Hello Jon,

Thank you for sharing your kind words.

We are delighted to hear that you feel Creed offers such a distinguished experience. It is always rewarding to know that our fragrances resonate so deeply.

Your feedback is sincerely appreciated and will be shared with our team.

We look forward to continuing to welcome you to the House of Creed.

Kind regards,
Creed Fragrances Customer Care Team

Oceniono na 5 z 5

Creed Aventus is amazing .....i love…

Creed Aventus is amazing .....i love him ,thanks CREED

20 maja 2026
Opinia niezależna
Logo Creed Fragrances

Odpowiedź od Creed Fragrances

Hello Silvia,

Thank you for taking the time to share your kind words.

We are delighted to hear how much you are enjoying Aventus. It is always a pleasure to know it has made such a positive impression.

Should you ever require any assistance in the future, our team will always be pleased to help.

Kind regards,
Creed Fragrances Customer Care Team

Oceniono na 1 z 5

Online shop is a nightmare

Ordered some samples for EUR 45 online. Delivery delayed. Informed the company on the homepage that I do not want delivery, you get a bot or a brainless person. Then delivery and I ask for refund instructions. Just more bots talking rubbish. one week of correspondence and the company would simply not provide return instructions. Ended up taking the box to a shop and returning it, no refund of course. NEVER AGAIN

20 maja 2026
Opinia niezależna
Logo Creed Fragrances

Odpowiedź od Creed Fragrances

Hello Fred,

Thank you for taking the time to share your feedback.

We are very sorry to hear about the difficulties you have experienced and sincerely apologise for the inconvenience caused.

Our Customer Care team would greatly appreciate the opportunity to look into what happened and resolve this directly. Please contact us via the Contact Us page with your order details, and a member of the team will personally be in touch to assist you.

Your feedback is valued, and we hope to restore your confidence in the House of Creed.

Kind regards,
Creed Fragrances Customer Care Team

Oceniono na 1 z 5

Horrible packaging

Horrible packaging, poor box material, for the price I was expecting a much stronger box, the bottle broke from poor packaging!.

19 maja 2026
Opinia niezależna
Logo Creed Fragrances

Odpowiedź od Creed Fragrances

Hello Gabriela,

Thank you for taking the time to share your feedback.

We are very sorry to hear about the difficulties you have experienced and sincerely apologise for the inconvenience caused. This is certainly not the standard of service we aim to provide.

Our team would greatly appreciate the opportunity to look into what happened and resolve this directly. Please contact us via the Contact Us page with your order details, and a member of the team will personally be in touch to assist you.

Your feedback is valued, and we hope to restore your confidence in the House of Creed.

Kind regards,
Creed Fragrances Customer Care Team

Oceniono na 2 z 5

Acabo de comprar un set de 5 muestras y…

Acabo de comprar un set de 5 muestras y 2 de regalo

A que decir que no duran nada el silver ni 10 minutos duro y no huele nada , aventus cologne que abra pasado 30 minutos y no huele nada ya , tenia buenas espectativas pero la duracion por lo costoso , no me da la chispa para decir compro el de 100 ml , es mi opinion

Envio rapido pero no 😆
Queria darme un gusto pero no , la duracion y olor bien pero 10 o 30 minutos osea no imposible

solo el aventus clasico imponente pero no me agrada el olor nose se siente algo amargo 😌🙌

45€ 😆😆

19 maja 2026
Opinia niezależna
Oceniono na 5 z 5

Premium Brand

Awesome customer support.
Feels quite like a personalized experience.
Quick delivery and packaging.

Premium brand.

13 maja 2026
Opinia niezależna
Logo Creed Fragrances

Odpowiedź od Creed Fragrances

Hello James,

Thank you for taking the time to share your experience.

We are delighted to hear that you enjoyed the service provided by our team, as well as the presentation and delivery of your order. Your kind feedback is truly appreciated and will be shared with the team.

Should you require any assistance in the future, our Customer Care Team will always be pleased to help.

Kind regards,
Creed Fragrances Customer Care Team

Oceniono na 5 z 5

Great product packaged well arrived on…

Great product packaged well arrived on time happy with the perfume.
Thank you

13 maja 2026
Opinia niezależna
Logo Creed Fragrances

Odpowiedź od Creed Fragrances

Hello Wendy,

Thank you for taking the time to share your feedback.

We are delighted to hear that your order arrived promptly and that you were pleased with both the packaging and your fragrance purchase.

Your kind comments are greatly appreciated, and we hope you continue to enjoy your fragrance.

Kind regards,
Creed Fragrances Customer Care Team

Oceniono na 1 z 5

Great scent but disappointing quality & customer service

I bought bottles of Creed Aventus over time and while the fragrance smells amazing, I've been really disappointed with evaporation issues from the bottles. For a premium - priced aftershave, you expect much better quality and longevity. What's made it worse is the customer service. I contacted Creed regarding the issue and either received what felt like a generic response or no proper reply at all. Very disappointing considering how expensive these products are.

14 maja 2026
Opinia niezależna
Logo Creed Fragrances

Odpowiedź od Creed Fragrances

Hello Cheryl,

Thank you for your feedback regarding Aventus and your experience with our Customer Care team.

We are sorry to learn of your disappointment regarding the concerns raised.

A member of our team is currently in contact with you and is assisting you directly as part of our ongoing review of your case.

We appreciate you taking the time to share your comments.

Kind regards,
Creed Fragrances Customer Care Team

Oceniono na 5 z 5

very good perfumes

very good perfumes, a bit expensive but very qualitative.

13 maja 2026
Opinia niezależna
Logo Creed Fragrances

Odpowiedź od Creed Fragrances

Hello Arnaud,

Thank you for your feedback.

We are delighted to hear that you are enjoying your fragrances and appreciate your kind comments regarding their quality.

We hope you continue to enjoy your Creed collection and should you ever require any assistance in the future, our team will always be pleased to help.

Kind regards,
Creed Fragrances Customer Care Team

Oceniono na 5 z 5

5 stars

5 stars, highly recommended

13 maja 2026
Opinia niezależna
Logo Creed Fragrances

Odpowiedź od Creed Fragrances

Hello David,

Thank you for taking the time to leave your review.

We are delighted to hear your feedback and truly appreciate your recommendation.

Kind regards,
Creed Fragrances Customer Care Team

Oceniono na 5 z 5

Perfect Mother’s Day Gift – We Both Loved It

I bought the Queen of Silk 75ml perfume for my wife as a Mother’s Day gift, and she absolutely fell in love with it. The fragrance is elegant, luxurious, and long-lasting.

What made the experience even more special was the beautiful 3x10ml gift set that came with it, featuring some amazing perfumes that I personally really enjoyed. My wife later gave that set to me as a Father’s Day gift, so it turned into a lovely experience for both of us.

Everything from the packaging to the customer experience felt premium. A truly enjoyable purchase and definitely recommended for anyone looking for a special gift.

12 maja 2026
Opinia niezależna
Logo Creed Fragrances

Odpowiedź od Creed Fragrances

Hello Mohsen,

Thank you for taking the time to share your experience.

We are delighted to hear that the gift was so well received and that both you and your wife were able to enjoy the fragrances included. It is always a pleasure to know our creations become part of such meaningful occasions.

We are also pleased that the presentation and overall experience met your expectations. Should you ever require any assistance in the future, our team will always be pleased to help.

Kind regards,
Creed Fragrances Customer Care Team

Oceniono na 1 z 5

Désastreux achat effectué sur le site officiel… .

Qualité en chute libre et mépris total du client

C’est un triste constat : la maison Creed n’est plus à la hauteur de son prestige. J'ai acheté un flacon sur leur site officiel et j'ai reçu un parfum de très mauvaise qualité, une mouture totalement ratée. C’est une honte pour un produit à ce prix.

Le plus désolant, c'est leur indifférence totale. Ils se fichent de savoir si le produit est bon ou non, tant qu'il est vendu. J'ai envoyé de nombreux mails, j'ai des captures d'écran de leurs promesses sur le chatbot, mais rien ne bouge. Ils vous baladent sans aucune intention de résoudre le problème malgré les preuves.

C’est une expérience désastreuse et je ferai le nécessaire pour en faire part autour de moi. Une marque qui ne garantit plus la qualité de ses flacons et méprise ses clients à ce point est une marque à fuir.

1 października 2025
Opinia niezależna
Oceniono na 1 z 5

Terrible customer service

Terrible customer service
I love creed fragrances and therefore invested in 3 of their atomisers. So I can travel with a selection of their fragrances i have in my collection when away. However I was rather disapointed on my last trip away as the magnetic ring had come away from the cap of one of the atomisers.
I contacted them via email (28 april) and was advised to return it to where I purchased it together with the receipt. I replied that I live in North Devon and I made the purchase in London whilst visiting around 18 months ago. Additionally I did not think that I would need to retain my receipt for an item like this. I have send pictures of the faulty item as well as a copy of my statement showing the purchase of the item (£55) from creed shop in London. Their reply was they "have sent the info to the relevent team for review and assement and will get back to me" this was on the 1 may and now we are on the 11 may and ive heard nothing. Not what I expected from such a prestigious brand with Royal approval

UPDATE

Received an email today telling me to sort out my issue with the creed shop in Covent Garden (209 miles away). They are unwilling to help another way.

Not prestigious at all. I will swith to dupes now

1 maja 2026
Opinia niezależna
Oceniono na 5 z 5

They are unbelievable!

They are unbelievable!! I ordered on Friday evening to Poland. Here I have Monday - one work day and collected order at 12 o’clock. I’m addicted of silver mountain water and test all of offer;)

11 maja 2026
Opinia niezależna
Logo Creed Fragrances

Odpowiedź od Creed Fragrances

Hello Dawid,

Thank you for taking the time to share your feedback.

We are delighted to hear that your order arrived so quickly and that you are enjoying Silver Mountain Water, as well as exploring more of the collection.

We hope you continue to enjoy discovering Creed fragrances. Should you ever require any assistance in the future, our team will always be pleased to help.

Kind regards,
Creed Fragrances Customer Care Team

Oceniono na 4 z 5

Had an issue that Creed took care of to…

Had an issue that Creed took care of to my satisfaction. It took a few months and a good bit of pushing and many emails hence the 4.. To Creed.. dont take loyal customers for granted.. there lots of options out there.
Thanks for closing 2 issue out.

10 maja 2026
Opinia niezależna
Logo Creed Fragrances

Odpowiedź od Creed Fragrances

Hello,

Thank you for taking the time to share your feedback.

We are pleased to hear that your enquiry was ultimately resolved to your satisfaction. While the process took longer than we would normally expect, we are glad our team was able to bring the matter to a positive conclusion.

Should you require any assistance in the future, our team will be pleased to help.

Kind regards,
Creed Fragrances Customer Care Team

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