I've ordered perfumes three times from Olvio already and had an excellent experience every time. The items are original, wrapped securely. Orders are dispatched same day or next morning the latest and... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I recently placed my very 1st order with Olvio as they were carrying the new Rayhaan Kiss in the UK. As soon as their stock arrived, I received my perfume the next day. Olvio has an amazing range of A... Zobacz więcej
Always well packaged upon arrival and a large array of fragrances to chose from.Fast shipping too. I am happy with every purchase up to now. They have great communication if there is any problems , wh... Zobacz więcej
This company is ridiculous I have messaged 6 times now I left a previous review and they found back to me saying to take the review down they will send my package the next day and would send a free pe... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Who We Are: We are operated by OLVIO LIMITED, providing quality products under the brand name Olvio. Olvio Limited is a UK-based company registered with Companies House, reflecting our commitment to transparency, integrity, and compliance with UK regulations. With a focus on delivering exceptional services, we pride ourselves on maintaining the highest standards of quality and professionalism. Our team consists of dedicated experts who are passionate about driving success and fostering long-term relationships with our clients. Why Trust Us: As a legally registered entity in the UK, Olvio Limited operates under strict regulatory standards, ensuring reliability and trustworthiness in all our dealings. Our reputation is built on a foundation of honesty, accountability, and customer satisfaction. Our Story Welcome to Olvio, where the enchanting world of Arabian perfumes takes you on a mesmerizing journey. Our story celebrates the exquisite fusion of timeless Arabian fragrance traditions with the modern essence of the present day. Our Mission At Olvio, we strive to be the ultimate destination for Arabian perfumes and fragrances. Dive into our exceptional collection, showcasing esteemed brands such as Lattafa, Maison Alhambra, Ard Al Zaafaran, and more. Experience the height of sophistication and authenticity in every scent. What We Sell Step into the world of Olvio, where our collection offers more than just perfumes – it provides an unforgettable experience. Whether you seek a signature scent for everyday wear or a fragrance to mark life’s special moments, our perfumes are crafted to reflect your individual style, capturing timeless memories in every bottle. Our Customers At Olvio, we offer more than just perfumes; we create meaningful connections. We’re committed to being more than just a brand – we’re your partners in self-expression. Our goal is to provide a diverse selection of fragrances that reflect your unique identity, turning every experience into a personal journey. Our Business Model At Olvio, we are committed to making luxury accessible to all. We offer exceptional perfumes without sacrificing quality, staying true to our values of transparency, integrity, and customer satisfaction. Our approach ensures that everyone can enjoy the captivating essence of Arabian fragrances without going beyond their budget.
Dane kontaktowe
Zjednoczone Królestwo
- info@olvio.co.uk
- olvio.co.uk
Odpowiada na 8% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Love a good price
Love a good price. They certainly deliver on that. Very pleased with my experience
Great fragrance supplier
Always well packaged upon arrival and a large array of fragrances to chose from.Fast shipping too. I am happy with every purchase up to now. They have great communication if there is any problems , which is getting rarer these days
I love Olvio perfume
I love Olvio perfume. They are serious, the perfumes have a excellent quality. Very worth the como code .
I recommend.
Always happy with Olivio
Always happy with Olivio. Great fragrances, prices , delivery and overall service. I highly recommend them!
Do not buy from this company
They're selling products that are out of date / have gone rancid
Furthermore the product I received doesn't even have a batch code, as such no traceability which is against the law
Have contacted the company and they are extremely difficult to deal with to the point that they're not even replying my emails
Absolutely terrible customer service
Do not buy from this company.
The items arrived promptly
My order has arrived with no problem, but when I needed to make a return, the customer service was just not there.
Royal Mail has attempted to deliver my return, but apparently no one was there to receive it. I contacted them asking them to arrange a redelivery or collect the package from the PO, but it was just not happening.
I had to file a claim through PayPal to get my refund, which made me frustrated and angry, thus the 2 stars.
Lack of Customer Service
Parcel arrived really quickly and I received a refund for the item that I assume was not in stock. However, when my parcel arrived there was another item missing. I messaged the company through their website, with no response received, I emailed them and then sent a message through their tik tok and again received no reply. The website states they respond in one working day, as this has not happened, I am forced to give 1 star for their customer service.
Waste of time
Waste of time
My product didn't deliver and says is been delivered
The track company looks like scam
Absolut waste of time and money
Im very disappointed
Very disappointed
I placed a large order in Jan and it was very delayed in arriving. Shipping aside they provided a partial order as 2 items were missing. I have written to them twice and not had any acknowledgement in weeks and still nothing. I even tried to call the number on their website and it doesn't even work?! I'm pretty reasonable and wouldn't have any complaints if the customer service actually existed and were happy to work with me to resolve this. Meanwhile I would advise everyone to order at own caution as it seems to be pot luck delivery!
Fabulous online shop!
I’ve used a few times now and been really happy. Orders are processed quickly and the fragrances are really excellent. Have recommended to friends and they’ve ordered too!
This company is ridiculous I have…
This company is ridiculous I have messaged 6 times now I left a previous review and they found back to me saying to take the review down they will send my package the next day and would send a free perfume out and to change my review since then I have e mailed and nothing . Looks like they are a scam taking peoples hard earned money and not providing the goods . Going to report this to SHOP app
Not very professional at all
The parcel arrived damaged/dented even though it had a Fragile label on it.
Whoever is in charge of responding to emails has no communication etiquette: emails don't have any professional structure to them.
utter shambles
utter shambles , placed a order and email to see wen would be shipped
the order was canceled at my req they said !!! i never canceled any order
now they say item was out of stock and they emailed me to say this
lies !! no email
Still waiting on refund 10 days after placing order
trading standards next step
now they say they didnt send other items on order as was smaller item
DO not use this company
utter disgrace
5 star service
Thank you ,Olvio
Just want to say thank you ,Olvio! Thank you for your professionalism and prompt response. Royal Mail has lost my order, with 2 perfumes and Olvio resend both items (which I finally got today). Cannot say how happy I am, I love both Nafais Shark and Vanilla Aura. Olvio, you are everything a customer deserves and needs!
Excellent service!
Ordered on Friday, delivery arrived Monday. Fantastic! And the very best price for the specific perfume I could find, too. Very happy! My wife loves the scent, and is over the moon. Will be ordering much more in the future! Thank you. 😄
Amazing perfumes and great service
Amazing perfumes and great service
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