All I can say is amazing … the whole creed range is outstanding and the agents are outstanding. I won’t buy anything else now . Me and my wife have the candles / room spray/ body wash / soap / moistur... Zobacz więcej
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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Aventus und Millésime Impérial gehören zu meinen absoluten Lieblingsparfums von Creed. Beide haben mich sehr beeindruckt. Besonders die Ausstrahlung ist hervorragend: Schon mit drei Sprühstößen bleibt... Zobacz więcej
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J'ai commandé un cadeau pour mon fils sur le site, et l'expérience a été parfaite ! Grand amateur des parfums Creed, il a récemment eu un coup de cœur pour leur nouveauté 2026, Iris Debonair. Grâce au... Zobacz więcej
Creed Perfumed Oil - katastrophal billiger Flacon-Spender, Die Düse ist federleicht und sofort abgegangen. Wenn man sie wieder aufsteckt dreht sie sich und spritzt in alle Richtungen - auch die Augen!... Zobacz więcej
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Informacje dotyczące firmy
Dane kontaktowe
Mount Street 99, W1K, London, Zjednoczone Królestwo
- www.creedfragrances.co.uk
3,5
Średnia
471 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 76% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Had an amazing experience
Had an amazing experience, Tracking had stopped for my order a few days ago so I rang Creed Customer Support and the lady told me that it was the same on her screen. They looked into and have replaced my order of Iris Debonnair. I can’t thank them enough.
7 września 2026
Opinia niezależna
Odpowiedź od Creed Fragrances
Hello Robert,
Thank you for taking the time to share your experience with us.
We are delighted to hear that our Customer Care team were able to assist you and ensure your order was resolved. We will be sure to share your kind words with the team. Your trust in the House of Creed is truly appreciated.
We hope you enjoy your Iris Debonair, and should you require any further assistance in the future, our Customer Care team will be delighted to assist.
Kind regards,
Creed Fragrances Customer Care Team
Extremely disappointing customer…
Extremely disappointing customer service from Creed, particularly given the premium positioning and price of its products.
I contacted Creed because a Creed 5ml travel atomiser appeared to cause a noticeable change or deterioration in my Creed Oud Zarian fragrance while being used for its intended purpose.
I wasn't simply asking for a free replacement. I wanted to know what had happened. I supplied photographs, evidence of the purchase and offered to return the affected atomiser to Creed so that it could be examined.
I was told the matter would be escalated to a specialist team member. I subsequently asked Creed four very straightforward questions: had the apparent deterioration been investigated, did they want the affected atomiser returned for examination, what had their investigation established, and could they confirm that a replacement atomiser was suitable for use with Oud Zarian?
Not one of those questions has been answered.
Instead, Creed repeatedly focused on the fact that the products were purchased through a retailer, disputed my proof of purchase and offered another atomiser as a "gesture of goodwill". I specifically explained that a replacement did not address my concern because nobody had established what had happened to the fragrance in the first atomiser.
Their final response again fails to address any of those questions, states that they have received no similar complaints and says that they are unable to offer any alternative resolution.
I find that extraordinary. If Creed has genuinely received no similar reports, I would have thought that made examining the affected atomiser I repeatedly offered to return even more worthwhile.
I am not claiming to know what caused the apparent deterioration. That is precisely why I asked Creed, as the manufacturer of both products, to investigate it.
For a luxury fragrance house, I expected considerably better product support and customer care. My experience has left me with very little confidence in Creed's willingness to investigate a potential problem with one of its own products.
11 września 2026
Opinia niezależna
No one does fragrance like Creed
No one does fragrance like Creed
The Iris Debonair is gorgeous, Creed always makes
you feel special.
5 star ☆☆☆☆☆ fragrances
4 września 2026
Opinia niezależna
Odpowiedź od Creed Fragrances
Hello Lee,
Thank you for your kind words.
We are delighted to hear that you are enjoying our newest creation, Iris Debonair. We hope it continues to be a cherished addition to your fragrance collection.
Should you require any assistance in the future, our team will always be pleased to assist.
Kind regards,
Creed Fragrances Customer Care Team
Creed Iris Debonair feels incredibly…
Creed Iris Debonair feels incredibly elegant, confident, and refined to me. The creamy iris blends perfectly with the aromatic freshness, giving the fragrance a modern and luxurious character.
Not loud, but definitely present — more tailored suit than tracksuit. That effortless sense of class is exactly what makes it special to me.
9.5/10 – sophisticated, luxurious, and incredibly well done.
8 września 2026
Opinia niezależna
Odpowiedź od Creed Fragrances
Hello Oliver,
Thank you for such a thoughtful review of Iris Debonair.
We are delighted to know our newest creation has made such a lasting impression, and we hope you continue to enjoy wearing it. It is a pleasure to have you as part of the House of Creed.
Kind regards,
Creed Fragrances Customer Care Team
What an outstanding customer service
What an outstanding customer service!
I had an issue with one of their product. They quickly managed the situation, looked into the matter in the best way possible and they just got even more loyalty from me. In fact I just bought one more perfume few days ago. A special mention to the customer service team members Ahsley, Tracey, Katie, Vicky.
All very professional and ready to help.
7 września 2026
Opinia niezależna
Odpowiedź od Creed Fragrances
Hello Domenico,
Thank you for taking the time to share your experience with us.
We are delighted to hear that our Customer Care team were able to assist you, and we will be sure to share your kind words with the team. Your continued trust in the House of Creed is truly appreciated.
Kind regards,
Creed Fragrances Customer Care Team
Great fragrances with a good delivery…
Great fragrances with a good delivery experience
28 sierpnia 2026
Opinia niezależna
Odpowiedź od Creed Fragrances
Hello João,
Thank you for sharing your kind feedback.
We are delighted to know you enjoyed your experience with the House of Creed, and we look forward to welcoming you again.
Kind regards,
Creed Fragrances Customer Care Team
Damaged product
The product, Aventus For Her, arrived in a completely unacceptable condition. The box was neither sealed nor wrapped in clear plastic; it was scratched on the outside. When I opened it, I found that the inside was torn, and when I took the bottle out, the spray head had come loose from its position.
6 września 2026
Opinia niezależna
Odpowiedź od Creed Fragrances
Hello,
We are sorry to learn that your order did not arrive as expected.
To allow us to investigate this matter further, please contact us via our Contact Us page, providing your order number and any relevant details. Our team will thoroughly review the matter and respond as soon as possible.
We appreciate you bringing this to our attention and look forward to assisting you.
Kind regards,
Creed Fragrances Customer Care Team
Premium service
4 września 2026
Opinia niezależna
Odpowiedź od Creed Fragrances
Hello Attila,
Thank you for sharing your feedback.
We are delighted to know you enjoyed your experience with the House of Creed, and we look forward to welcoming you again.
Kind regards,
Creed Fragrances Customer Care Team
He recibido notificación de la…
He recibido notificación de la recepción de mi pedido, y NO HE RECIBIDO NADA. Sugiero cambiar a una empresa de envíos más seria y solvente. Gracias.
3 września 2026
Opinia niezależna
Odpowiedź od Creed Fragrances
Estimado Antonio,
Lamentamos que su pedido no haya llegado como se esperaba.
Para que podamos investigar lo sucedido en detalle, le rogamos que contacte con nosotros a través de nuestra página Contacto, indicando su número de pedido y cualquier otro detalle relevante. Nuestro equipo revisará su caso en profundidad y le responderá lo antes posible.
Le agradecemos sinceramente que nos haya informado sobre lo ocurrido. Será un placer ayudarle a solucionar este inconveniente lo antes posible.
Atentamente,
El equipo de Atención al Cliente de Creed Fragrances
Great service and support
I would like to sincerely thank the Creed team for the excellent Customer Service.
I truly appreciate your prompt response, professionalism, and the kindness and courtesy shown throughout our communication. The way Creed treats its customers reflects the quality and excellence of the brand itself.
Thank you once again for your attention and outstanding Customer Service. It is always a pleasure to be so well assisted by a brand I greatly admire and respect.
3 września 2026
Opinia niezależna
Odpowiedź od Creed Fragrances
Hello Pedro,
Thank you for your gracious words.
We are delighted to know you had such a positive experience with our Customer Care team. Your feedback is greatly appreciated, and we will be sure to share your kind words with the team.
We look forward to being of assistance again in the future.
Kind regards,
Creed Fragrances Customer Care Team
Exceptional quality and beautiful fragrances
My experience with Creed has been excellent. The fragrances are exceptional, with outstanding quality, unique compositions and great longevity. I particularly appreciate the elegance and individuality of each scent. Creed consistently delivers a truly premium experience.
2 września 2026
Opinia niezależna
Odpowiedź od Creed Fragrances
Hello Thorsten,
Thank you for your kind words.
We are delighted to know you have enjoyed your experience with the House of Creed. Your appreciation of our fragrances means a great deal to us, and we look forward to welcoming you again in the future.
Kind regards,
Creed Fragrances Customer Care Team
Aventus und Millésime Impérial gehören…
Aventus und Millésime Impérial gehören zu meinen absoluten Lieblingsparfums von Creed. Beide haben mich sehr beeindruckt. Besonders die Ausstrahlung ist hervorragend: Schon mit drei Sprühstößen bleibt der Duft etwa 2–3 Stunden deutlich wahrnehmbar. Auf der Kleidung hält er bei mir sogar ungefähr 12 Stunden. Für mich sind beide Düfte einfach außergewöhnlich und sehr hochwertig🤗
26 sierpnia 2026
Opinia niezależna
Odpowiedź od Creed Fragrances
Hallo Alis,
Vielen Dank für Ihr wunderbares Feedback. Wir freuen uns zu hören, dass Sie eine positive Erfahrung gemacht haben und mit Ihrem Düften und der zufrieden sind.
Wir schätzen Ihre freundlichen Worte sehr und hoffen, dass Sie weiterhin Ihren Creed-Duft genießen.
Mit freundlichen Grüßen,
Das Kundenbetreuungsteam von Creed Fragrances
Customer service
CREED
I would like to thank Tia at customer services and the rest of the creed team
Five star products
Five star customer service
Thank you
25 sierpnia 2026
Opinia niezależna
Odpowiedź od Creed Fragrances
Hello Hugo,
Thank you for taking the time to share your kind words.
We are delighted to hear that Tia and our Customer Care Team provided such a positive experience. Your generous comments will be shared with Tia and the wider team, who will be delighted to know their care and assistance made such a lasting impression.
We greatly appreciate your five-star review and look forward to welcoming you back to the House of Creed in the future.
Kind regards,
Creed Fragrances Customer Care Team
Produit de qualité mais relation avec…
Je renonce à me faire comprendre. Réponse sans relation avec le problème exposé. Dialogue difficile : obligation de passer par la messagerie du compte et délai de réponse long. Dommage pour un produit haut de gamme courant très cher. À fuir.
27 sierpnia 2026
Opinia niezależna
Odpowiedź od Creed Fragrances
Bonjour Sam,
Merci d'avoir pris le temps de partager votre retour.
Nous sommes vraiment désolés d'apprendre les difficultés que vous avez rencontrées et vous prions de bien vouloir excuser la gêne occasionnée.
Notre service client souhaiterait vivement avoir l'occasion d'examiner ce qui s'est passé et de résoudre ce problème directement. Nous vous invitons à nous contacter via notre page Nous contacter en indiquant les détails de votre commande ; un membre de notre équipe reviendra personnellement vers vous pour vous accompagner.
Votre retour compte beaucoup pour nous, et nous espérons pouvoir restaurer votre confiance envers la Maison Creed.
Cordialement,
L'équipe du service client Creed Fragrances
So muss sein originale Ware sehr…
So muss sein originale Ware sehr zufrieden. Verpackung topzwei Geschenk. Ich kann nur empfehlen sehr schnelle Lieferung
26 sierpnia 2026
Opinia niezależna
Odpowiedź od Creed Fragrances
Hallo Hassan,
Vielen Dank für Ihr wunderbares Feedback. Wir freuen uns zu hören, dass Sie eine positive Erfahrung gemacht haben und mit Ihrem Duft und der Lieferung zufrieden sind.
Wir schätzen Ihre freundlichen Worte sehr und hoffen, dass Sie weiterhin Ihren Creed-Duft genießen.
Mit freundlichen Grüßen,
Das Kundenbetreuungsteam von Creed Fragrances
I couldn’t be happier…
I couldn’t be happier with my experience. Creed’s fragrances are truly in a class of their own – high quality, long-lasting, and with a character you simply won’t find anywhere else. From the moment you open the package, it’s clear that quality comes first, from the presentation right down to the product itself.
Ordering was completely straightforward, and delivery was fast and well packaged. The customer service was friendly and quick to respond too – you really feel valued as a customer.
A clear five stars from me. I’ll happily order again and can recommend Creed without hesitation.
26 sierpnia 2026
Opinia niezależna
Odpowiedź od Creed Fragrances
Hello Marzena,
Thank you for taking the time to share such a thoughtful review.
We are delighted to hear that your experience was seamless from start to finish, and that you enjoyed both the fragrance and the care with which your order was presented and delivered.
Your kind words are truly appreciated, and we look forward to welcoming you back to the House of Creed in the future.
Kind regards,
Creed Fragrances Customer Care Team
Ordered the item from Creed's official…
Ordered the item from Creed's official website. To be honest, I would avoid Creed Aventus at all costs. I was shocked at how weak this fragrance was; it barely lasted an hour and smelled nothing like the Aventus I was gifted before. For the price they charge, this is disgraceful. Creed markets itself as a luxury brand, but the quality I received was worse than a cheap imitation. Customers are being ripped off, and it’s embarrassing that Creed would allow such poor performance to tarnish their reputation. Save your money; the hype is not worth it. The worst part is I sent two complaint emails and received not a single response from them.
2 stycznia 2026
Opinia niezależna
Odpowiedź od Creed Fragrances
Hello Sitki,
We are sorry to hear about your experience and, in particular, that you have not received a response to your previous messages.
Please contact our Customer Care team at customerservices@creedfragrances.co.uk with your order details, so that we can look into this further and assist you directly.
We look forward to hearing from you.
Kind regards,
Creed Fragrances Customer Care Team
Dear Customer Service,
Dear Customer Service,
I have received my Creed perfume, but I was disappointed to see that the box is stained and damaged.
For a product of this price and quality, I would have expected the packaging to arrive in perfect condition, especially as the presentation is an important part of the product.
I would appreciate it if you could let me know what solution you can offer.
Kind regards,
Sébastien Allory
24 sierpnia 2026
Opinia niezależna
Odpowiedź od Creed Fragrances
Hello Allory,
We are sorry to learn that your order did not arrive as expected.
To allow us to investigate this matter further, please contact us via our Contact Us page, providing your order number and any relevant details. Our team will thoroughly review the matter and respond as soon as possible.
We appreciate you bringing this to our attention and look forward to assisting you.
Kind regards,
Creed Fragrances Customer Care Team
Odpowiedź od Creed Fragrances
Hello Chris,
Thank you for taking the time to share your feedback, we truly appreciate it.
We hope you continue to enjoy your fragrance and should you require any assistance, please do not hesitate to contact us.
Kind regards,
Creed Fragrances Customer Care Team
beautifully packed and delivered very…
beautifully packed and delivered very fast
exactly how i wanted!
20 sierpnia 2026
Opinia niezależna
Odpowiedź od Creed Fragrances
Hello,
Thank you for your wonderful feedback. We are delighted to hear that you had a positive experience and that you are pleased with both your fragrance and delivery.
We truly appreciate your kind words and hope you continue to enjoy your Creed fragrance.
Kind regards,
Creed Fragrances Customer Care Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.