I knew it was a trial period, i tried for the 7 days to get a hold of someone to no avail. when I did I was told they have a no refund policy which I did not see, scammed out of $34.99, i will be disp... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
This is a scam!! Credit verify profile bills you $1 like they are checking your credit and then begin charging you $9.94 a week!!! Hard to get anyone to answer the phone, canceling is not easy and the... Zobacz więcej
Reakcja na opinię
This place is a scam. They have taken and built me 795, like 7 times and they got my information when I was trained to get a little which I never got approved for or anything. But actually, as soon as... Zobacz więcej
Reakcja na opinię
Update!! January 30th 2026. PayPal informed me they are going to investigate this shady operation, and ban them if they are found to violate the rules. I'm 100% confident they will. YEAH!!... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Credit Verify is trusted by lenders and other financial Institutions to provide accurate and approved credit profile information.
Dane kontaktowe
1159 - 38016 Cleveland Ave., V8B 0A8, Squamish, Kanada
- 866-899-3175
- Hello@creditverify.ca
- www.creditverify.ca
1,1
Bardzo słaba
410 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od Credit Verify
Dear Customer,
We have asked you to provide your full name or email address to Trustpilot so we can verify if you are an account holder.
We would invite you to contact our Customer Support manager directly (https://www.creditverify.ca/ContactUs) who will be happy to provide their full assistance in relation to the comments you have made within your recent review.
Our website clearly describes the service we offer, the initial one dollar trial period and subscription costs thereafter. All customers must positively agree to these through a series of tick boxes prior to their application being accepted and processed.
These details are further reiterated within a series of emails that we send to every customer at the very start of their 1$ trial, providing a 7-day window in which to fully use the service and it’s benefits without limitation, and cancel without charge should the service not meet their expectations.
Customers can cancel their account online at any time via the member portal, by telephone, or by mail.
We are here to help, and actively encourage you to contact our Customer Support manager to address any aspect of the service you feel did not meet with your expectations.
Kindest regards
Credit Verify Customer Service Team
this place is a scam they took my money…
this place is a scam they took my money and wont refund i tried asking for a refund
22 kwietnia 2024
Opinia niezależna
Odpowiedź od Credit Verify
Dear Customer,
We have asked you to provide your full name or email address to Trustpilot so we can verify if you are an account holder.
We would invite you to contact our Customer Support manager directly (https://www.creditverify.ca/ContactUs) who will be happy to provide their full assistance in relation to the comments you have made within your recent review.
Our website clearly describes the service we offer, the initial one dollar trial period and subscription costs thereafter. All customers must positively agree to these through a series of tick boxes prior to their application being accepted and processed.
These details are further reiterated within a series of emails that we send to every customer at the very start of their 1$ trial, providing a 7-day window in which to fully use the service and it’s benefits without limitation, and cancel without charge should the service not meet their expectations.
Customers can cancel their account online at any time via the member portal, by telephone, or by mail.
We are here to help, and actively encourage you to contact our Customer Support manager to address any aspect of the service you feel did not meet with your expectations.
Kindest regards
Credit Verify Customer Service Team
Totally a scam company
Credit Verify is a scam company. Do not deal with them at all. They fraudulently get you to give them a credit card # and then you have to fight with them to cancel and get a refund. DO NOT DEAL WITH CREDIT VERIFY
30 marca 2024
Opinia niezależna
Odpowiedź od Credit Verify
Dear Customer,
We have asked you to provide your full name or email address to Trustpilot so we can verify if you are an account holder.
We would invite you to contact our Customer Support manager directly (https://www.creditverify.ca/ContactUs) who will be happy to provide their full assistance in relation to the comments you have made within your recent review.
Our website clearly describes the service we offer, the initial one dollar trial period and subscription costs thereafter. All customers must positively agree to these through a series of tick boxes prior to their application being accepted and processed.
These details are further reiterated within a series of emails that we send to every customer at the very start of their 1$ trial, providing a 7-day window in which to fully use the service and it’s benefits without limitation, and cancel without charge should the service not meet their expectations.
Customers can cancel their account online at any time via the member portal, by telephone, or by mail.
We are here to help, and actively encourage you to contact our Customer Support manager to address any aspect of the service you feel did not meet with your expectations.
Kindest regards
Credit Verify Customer Service Team
Credit Verify Subscription Scam
This company charged me $1.00 for a credit check. I did so. Then about 5 days later I found a charge of USD 34.95 for a subscription I did not sign up for. I contacted my credit card company and lodged a dispute complaint. They determined that I had not authorized the charge. They were successful. I got an email from Credit Verify stating that I would get a full refund, and I did. They offered no apologies though.
7 marca 2024
Opinia niezależna
Odpowiedź od Credit Verify
Dear Customer,
We have asked you to provide your full name or email address to Trustpilot so we can verify if you are an account holder.
We would invite you to contact our Customer Support manager directly (https://www.creditverify.ca/ContactUs) who will be happy to provide their full assistance in relation to the comments you have made within your recent review.
Our website clearly describes the service we offer, the initial one dollar trial period and subscription costs thereafter. All customers must positively agree to these through a series of tick boxes prior to their application being accepted and processed.
These details are further reiterated within a series of emails that we send to every customer at the very start of their 1$ trial, providing a 7-day window in which to fully use the service and it’s benefits without limitation, and cancel without charge should the service not meet their expectations.
Customers can cancel their account online at any time via the member portal, by telephone, or by mail.
We are here to help, and actively encourage you to contact our Customer Support manager to address any aspect of the service you feel did not meet with your expectations.
Kindest regards
Credit Verify Customer Service Team
Surprise subscription, deceiving website
This website starts you on a monthly subscription. You need to call in to cancel it. The website is deceiving about the cancelation process. There's a button that says unsubscribe but then there's a pop up that tells you that you need to call in. It's purposefully easy to miss.
28 lutego 2024
Opinia niezależna
Odpowiedź od Credit Verify
Dear Customer,
We have asked you to provide your full name or email address to Trustpilot so we can verify if you are an account holder.
We would invite you to contact our Customer Support manager directly (https://www.creditverify.ca/ContactUs) who will be happy to provide their full assistance in relation to the comments you have made within your recent review.
Our website clearly describes the service we offer, the initial one dollar trial period and subscription costs thereafter. All customers must positively agree to these through a series of tick boxes prior to their application being accepted and processed.
These details are further reiterated within a series of emails that we send to every customer at the very start of their 1$ trial, providing a 7-day window in which to fully use the service and it’s benefits without limitation, and cancel without charge should the service not meet their expectations.
Customers can cancel their account online at any time via the member portal, by telephone, or by mail.
We are here to help, and actively encourage you to contact our Customer Support manager to address any aspect of the service you feel did not meet with your expectations.
Kindest regards
Credit Verify Customer Service Team
I will be calling my bank if i don't…
I will be calling my bank if i don't get my refund back.
I singed up and clearly the ID protection fee is there to make people accidentally press on it and not have any way to get your money back.
i called and you guys offered me 20% back for the ID protection fee and 75% back for the $35 dollar monthly subscription fee. That is just unacceptable, i own multiple businesses and i don't even do people like that.
Jensen Cheng
22 lutego 2024
Opinia niezależna
Odpowiedź od Credit Verify
Dear Customer,
We have asked you to provide your full name or email address to Trustpilot so we can verify if you are an account holder.
We would invite you to contact our Customer Support manager directly (https://www.creditverify.ca/ContactUs) who will be happy to provide their full assistance in relation to the comments you have made within your recent review.
Our website clearly describes the service we offer, the initial one dollar trial period and subscription costs thereafter. All customers must positively agree to these through a series of tick boxes prior to their application being accepted and processed.
These details are further reiterated within a series of emails that we send to every customer at the very start of their 1$ trial, providing a 7-day window in which to fully use the service and it’s benefits without limitation, and cancel without charge should the service not meet their expectations.
Customers can cancel their account online at any time via the member portal, by telephone, or by mail.
We are here to help, and actively encourage you to contact our Customer Support manager to address any aspect of the service you feel did not meet with your expectations.
Kindest regards
Credit Verify Customer Service Team
I got scammed by them by a fake job opportunity
These scammers are preying on people everywhere. They display fake job interviews where they ask you to pass a credit check. Once done, you are locked and billed a huge amount and there are no ways to cancel. Their phone line is just an answering informing you they are closed for Chrismas. Had to contact my credit card to report them as a fraud
15 lutego 2024
Opinia niezależna
Odpowiedź od Credit Verify
Dear Customer,
We have asked you to provide your full name or email address to Trustpilot so we can verify if you are an account holder.
We would invite you to contact our Customer Support manager directly (https://www.creditverify.ca/ContactUs) who will be happy to provide their full assistance in relation to the comments you have made within your recent review.
Our website clearly describes the service we offer, the initial one dollar trial period and subscription costs thereafter. All customers must positively agree to these through a series of tick boxes prior to their application being accepted and processed.
These details are further reiterated within a series of emails that we send to every customer at the very start of their 1$ trial, providing a 7-day window in which to fully use the service and it’s benefits without limitation, and cancel without charge should the service not meet their expectations.
Customers can cancel their account online at any time via the member portal, by telephone, or by mail.
We are here to help, and actively encourage you to contact our Customer Support manager to address any aspect of the service you feel did not meet with your expectations.
Kindest regards
Credit Verify Customer Service Team
Hi guys this happened with Me They are…
Hi guys this happened with Me They are scammers ....they are misleading and charged my card ...and denied refund on call ... Can I dispute the charge through my card ??
14 lutego 2024
Opinia niezależna
Odpowiedź od Credit Verify
Dear Customer,
We have asked you to provide your full name or email address to Trustpilot so we can verify if you are an account holder.
We would invite you to contact our Customer Support manager directly (https://www.creditverify.ca/ContactUs) who will be happy to provide their full assistance in relation to the comments you have made within your recent review.
Our website clearly describes the service we offer, the initial one dollar trial period and subscription costs thereafter. All customers must positively agree to these through a series of tick boxes prior to their application being accepted and processed.
These details are further reiterated within a series of emails that we send to every customer at the very start of their 1$ trial, providing a 7-day window in which to fully use the service and it’s benefits without limitation, and cancel without charge should the service not meet their expectations.
Customers can cancel their account online at any time via the member portal, by telephone, or by mail.
We are here to help, and actively encourage you to contact our Customer Support manager to address any aspect of the service you feel did not meet with your expectations.
Kindest regards
Credit Verify Customer Service Team
Scam
This is a scam. They charge you for extra features within the 7 day free trial and then automatically start charging you the monthly subscription fee.
31 stycznia 2024
Opinia niezależna
Odpowiedź od Credit Verify
Dear Customer,
We have asked you to provide your full name or email address to Trustpilot so we can verify if you are an account holder.
We would invite you to contact our Customer Support manager directly (https://www.creditverify.ca/ContactUs) who will be happy to provide their full assistance in relation to the comments you have made within your recent review.
Our website clearly describes the service we offer, the initial one dollar trial period and subscription costs thereafter. All customers must positively agree to these through a series of tick boxes prior to their application being accepted and processed.
These details are further reiterated within a series of emails that we send to every customer at the very start of their 1$ trial, providing a 7-day window in which to fully use the service and it’s benefits without limitation, and cancel without charge should the service not meet their expectations.
Customers can cancel their account online at any time via the member portal, by telephone, or by mail.
We are here to help, and actively encourage you to contact our Customer Support manager to address any aspect of the service you feel did not meet with your expectations.
Kindest regards
Credit Verify Customer Service Team
Fraudulent Charges
You have charged my account NUMEROUS TIMES despite me requesting you cancel my account since December of 2023. I have tried calling your billing team multiple times but I receive the same message saying your office is closed for the New Year holiday. It is now January 31st and I am still receiving the SAME MESSAGE. I have emailed and attempted to reach out multiple times on your website and I have not heard a single thing back. Refund me for my most recent payment and cancel my account and I will leave you alone. What you are doing is FRAUD.
31 stycznia 2024
Opinia niezależna
Odpowiedź od Credit Verify
Dear Customer,
We have asked you to provide your full name or email address to Trustpilot so we can verify if you are an account holder.
We would invite you to contact our Customer Support manager directly (https://www.creditverify.ca/ContactUs) who will be happy to provide their full assistance in relation to the comments you have made within your recent review.
Our website clearly describes the service we offer, the initial one dollar trial period and subscription costs thereafter. All customers must positively agree to these through a series of tick boxes prior to their application being accepted and processed.
These details are further reiterated within a series of emails that we send to every customer at the very start of their 1$ trial, providing a 7-day window in which to fully use the service and it’s benefits without limitation, and cancel without charge should the service not meet their expectations.
Customers can cancel their account online at any time via the member portal, by telephone, or by mail.
We are here to help, and actively encourage you to contact our Customer Support manager to address any aspect of the service you feel did not meet with your expectations.
Kindest regards
Credit Verify Customer Service Team
Legitimate thieves, Stay Away from them .
I was trying to apply for a loan when this company was suggested. It was like just sign up for a small fee for credit monitoring , which I naively did without reading the fingerprint . There you go , they went ahead , charged me $9.50 and then within 2 days , they charged additional $35 to my credit card within just few days . Sounds like an hungry company looking to take an every dime on people hands. I called to ask for a refund , they refused to refund my credit for $45 bugs. This guys are predators , they are nothing but frauders. Any company that doesn’t refund clients when they are not can’t be trusted by public. STAY AWAY FROM THIS COMPANY!!!!!!!.
25 stycznia 2024
Opinia niezależna
Odpowiedź od Credit Verify
Dear Customer,
We have asked you to provide your full name or email address to Trustpilot so we can verify if you are an account holder.
We would invite you to contact our Customer Support manager directly (https://www.creditverify.ca/ContactUs) who will be happy to provide their full assistance in relation to the comments you have made within your recent review.
Our website clearly describes the service we offer, the initial one dollar trial period and subscription costs thereafter. All customers must positively agree to these through a series of tick boxes prior to their application being accepted and processed.
These details are further reiterated within a series of emails that we send to every customer at the very start of their 1$ trial, providing a 7-day window in which to fully use the service and it’s benefits without limitation, and cancel without charge should the service not meet their expectations.
Customers can cancel their account online at any time via the member portal, by telephone, or by mail.
We are here to help, and actively encourage you to contact our Customer Support manager to address any aspect of the service you feel did not meet with your expectations.
Kindest regards
Credit Verify Customer Service Team
Scammers charged my card numerous times…
Scammers charged my card numerous times AVOID AT ALL COSTS they are absolutely useless
25 stycznia 2024
Opinia niezależna
Odpowiedź od Credit Verify
Dear Customer,
We have asked you to provide your full name or email address to Trustpilot so we can verify if you are an account holder.
We would invite you to contact our Customer Support manager directly (https://www.creditverify.ca/ContactUs) who will be happy to provide their full assistance in relation to the comments you have made within your recent review.
Our website clearly describes the service we offer, the initial one dollar trial period and subscription costs thereafter. All customers must positively agree to these through a series of tick boxes prior to their application being accepted and processed.
These details are further reiterated within a series of emails that we send to every customer at the very start of their 1$ trial, providing a 7-day window in which to fully use the service and it’s benefits without limitation, and cancel without charge should the service not meet their expectations.
Customers can cancel their account online at any time via the member portal, by telephone, or by mail.
We are here to help, and actively encourage you to contact our Customer Support manager to address any aspect of the service you feel did not meet with your expectations.
Kindest regards
Credit Verify Customer Service Team
I would never would of signed up for…
I would never would of signed up for this program, but I was applying for a loan and I had to sign up in order to continue with the loan application. I should of stopped there. I feel duped and taken advantage of. I never heard back about the loan and there was no way to contact the loan company. I called today and explained what had happened and they refused to give me a refund for the thirty some dollars that they took from my account.
22 stycznia 2024
Opinia niezależna
Odpowiedź od Credit Verify
Dear Customer,
We have asked you to provide your full name or email address to Trustpilot so we can verify if you are an account holder.
We would invite you to contact our Customer Support manager directly (https://www.creditverify.ca/ContactUs) who will be happy to provide their full assistance in relation to the comments you have made within your recent review.
Our website clearly describes the service we offer, the initial one dollar trial period and subscription costs thereafter. All customers must positively agree to these through a series of tick boxes prior to their application being accepted and processed.
These details are further reiterated within a series of emails that we send to every customer at the very start of their 1$ trial, providing a 7-day window in which to fully use the service and it’s benefits without limitation, and cancel without charge should the service not meet their expectations.
Customers can cancel their account online at any time via the member portal, by telephone, or by mail.
We are here to help, and actively encourage you to contact our Customer Support manager to address any aspect of the service you feel did not meet with your expectations.
Kindest regards
Credit Verify Customer Service Team
I CANT GO BELOW ONE STAR
I CANT GO BELOW ONE STAR
This worthless organization is nothing more than a scam Imagine wanting to check your credit score, and then least worthless cockroaches, crawl in and steal 30 bucks a month be careful people. This thing is a PIGS are a joke.
13 stycznia 2024
Opinia niezależna
Odpowiedź od Credit Verify
Dear Customer,
We have asked you to provide your full name or email address to Trustpilot so we can verify if you are an account holder.
We would invite you to contact our Customer Support manager directly (https://www.creditverify.ca/ContactUs) who will be happy to provide their full assistance in relation to the comments you have made within your recent review.
Our website clearly describes the service we offer, the initial one dollar trial period and subscription costs thereafter. All customers must positively agree to these through a series of tick boxes prior to their application being accepted and processed.
These details are further reiterated within a series of emails that we send to every customer at the very start of their 1$ trial, providing a 7-day window in which to fully use the service and it’s benefits without limitation, and cancel without charge should the service not meet their expectations.
Customers can cancel their account online at any time via the member portal, by telephone, or by mail.
We are here to help, and actively encourage you to contact our Customer Support manager to address any aspect of the service you feel did not meet with your expectations.
Kindest regards
Credit Verify Customer Service Team
Paid the $1 trial
Paid the $1 trial, then cancelled the membership within the hour and still got hit with a $34.95 membership. Finally got a hold of someone and they offered me 5% of the money they took from my account, and after a a bit they said they’d give me half of the money back. Will I see the refund? I’m honestly not going to hold my breath. These bottom feeders obviously make their living scamming folks.
8 stycznia 2024
Opinia niezależna
Odpowiedź od Credit Verify
Dear Customer,
We have asked you to provide your full name or email address to Trustpilot so we can verify if you are an account holder.
We would invite you to contact our Customer Support manager directly (https://www.creditverify.ca/ContactUs) who will be happy to provide their full assistance in relation to the comments you have made within your recent review.
Our website clearly describes the service we offer, the initial one dollar trial period and subscription costs thereafter. All customers must positively agree to these through a series of tick boxes prior to their application being accepted and processed.
These details are further reiterated within a series of emails that we send to every customer at the very start of their 1$ trial, providing a 7-day window in which to fully use the service and it’s benefits without limitation, and cancel without charge should the service not meet their expectations.
Customers can cancel their account online at any time via the member portal, by telephone, or by mail.
We are here to help, and actively encourage you to contact our Customer Support manager to address any aspect of the service you feel did not meet with your expectations.
Kindest regards
Credit Verify Customer Service Team
I never signed up for a subscription
I never signed up for a subscription. I have called to cancel three times and get the run around. They hide behind twisting the law to scam people in need during these hard times from researching the criminal business. After cancelling first when I received an email in august for a subscription I didn’t sign up for. I was told in email they would cancel it, only to then be told after I was charged I need to call to confirm cancellation. Again for a fraudulent use of my information.
7 sierpnia 2023
Opinia niezależna
Odpowiedź od Credit Verify
Dear Customer,
We have asked you to provide your full name or email address to Trustpilot so we can verify if you are an account holder.
We would invite you to contact our Customer Support manager directly (https://www.creditverify.ca/ContactUs) who will be happy to provide their full assistance in relation to the comments you have made within your recent review.
Our website clearly describes the service we offer, the initial one dollar trial period and subscription costs thereafter. All customers must positively agree to these through a series of tick boxes prior to their application being accepted and processed.
These details are further reiterated within a series of emails that we send to every customer at the very start of their 1$ trial, providing a 7-day window in which to fully use the service and it’s benefits without limitation, and cancel without charge should the service not meet their expectations.
Customers can cancel their account online at any time via the member portal, by telephone, or by mail.
We are here to help, and actively encourage you to contact our Customer Support manager to address any aspect of the service you feel did not meet with your expectations.
Kindest regards
Credit Verify Customer Service Team
SCAM AND PETTY TOO!!!!
I never give reviews for companies, but this is gonna be my first because y'all got in my deepest nerve today. If there's a way to give 0 star, I would! I called Credit verify on Nov 29th to cancel my subscription, they agreed! They sent me a confirmation email stating that they've cancelled my account on that day, only to get charged $34.95 today (Dec 20) again! I called them and they said "oh we have a company policy to refund just 25% but because you called in Nov to cancel, we'll give you a 75% refund." That there is total bullocks! That there is 100% your company's fault! I have all records! Your company failed to deactivate my account as I sternly requested, and you have the guts to talk about company policy?? What about implying a new policy that states "We'll cancel/deactivate client accounts as soon as they ask, without trying to sell ridiculous 'benefits' to them in order to convince them to stay"?? Y'all better send my $34.95 back to my account immediately!!! Scammers! Y'all want to be petty? I'll show you what petty is. I've got enough time(obviously). Your customer service claiming not to hear me on the phone while I can hear them all in the background giggling. Lawd Fada! If I don't get my money ASAP, I'm coming back here to leave another review. Nonsense!
20 grudnia 2023
Opinia niezależna
Odpowiedź od Credit Verify
Dear Customer,
We have asked you to provide your full name or email address to Trustpilot so we can verify if you are an account holder.
We would invite you to contact our Customer Support manager directly (https://www.creditverify.ca/ContactUs) who will be happy to provide their full assistance in relation to the comments you have made within your recent review.
Our website clearly describes the service we offer, the initial one dollar trial period and subscription costs thereafter. All customers must positively agree to these through a series of tick boxes prior to their application being accepted and processed.
These details are further reiterated within a series of emails that we send to every customer at the very start of their 1$ trial, providing a 7-day window in which to fully use the service and it’s benefits without limitation, and cancel without charge should the service not meet their expectations.
Customers can cancel their account online at any time via the member portal, by telephone, or by mail.
We are here to help, and actively encourage you to contact our Customer Support manager to address any aspect of the service you feel did not meet with your expectations.
Kindest regards
Credit Verify Customer Service Team
Scam Company
Signed up for a free one-week trial. Charged me 9.95 without authorization. I have been trying to cancel my subscription and no one answers the phone. There's no way to cancel online. Just a straight-up scam.
19 grudnia 2023
Opinia niezależna
Odpowiedź od Credit Verify
Dear Customer,
We have asked you to provide your full name or email address to Trustpilot so we can verify if you are an account holder.
We would invite you to contact our Customer Support manager directly (https://www.creditverify.ca/ContactUs) who will be happy to provide their full assistance in relation to the comments you have made within your recent review.
Our website clearly describes the service we offer, the initial one dollar trial period and subscription costs thereafter. All customers must positively agree to these through a series of tick boxes prior to their application being accepted and processed.
These details are further reiterated within a series of emails that we send to every customer at the very start of their 1$ trial, providing a 7-day window in which to fully use the service and it’s benefits without limitation, and cancel without charge should the service not meet their expectations.
Customers can cancel their account online at any time via the member portal, by telephone, or by mail.
We are here to help, and actively encourage you to contact our Customer Support manager to address any aspect of the service you feel did not meet with your expectations.
Kindest regards
Credit Verify Customer Service Team
SCAM COMPANY
I signed up for a dollar charge only to be deducted $34.95 every month. I've called several times to cancel the ghost subscription but no one in their office picks up my call.
Please cancel the subscription and refund my hard earned money
9 grudnia 2023
Opinia niezależna
Odpowiedź od Credit Verify
Dear Customer,
We have asked you to provide your full name or email address to Trustpilot so we can verify if you are an account holder.
We would invite you to contact our Customer Support manager directly (https://www.creditverify.ca/ContactUs) who will be happy to provide their full assistance in relation to the comments you have made within your recent review.
Our website clearly describes the service we offer, the initial one dollar trial period and subscription costs thereafter. All customers must positively agree to these through a series of tick boxes prior to their application being accepted and processed.
These details are further reiterated within a series of emails that we send to every customer at the very start of their 1$ trial, providing a 7-day window in which to fully use the service and it’s benefits without limitation, and cancel without charge should the service not meet their expectations.
Customers can cancel their account online at any time via the member portal, by telephone, or by mail.
We are here to help, and actively encourage you to contact our Customer Support manager to address any aspect of the service you feel did not meet with your expectations.
Kindest regards
Credit Verify Customer Service Team
Insanely fraudulent
This company is a major scam!!! I cancelled right away after signing up. That wasn't enough - the website says you must call the company to cancel! I called multiple times to no avail. They charged my account over $279.57 over the past 8 months!! I have a family to feed and work minimum wage; this is outrageous.
STAY AWAY!!
The website is disingenuous. They are predators! I will be contacting my bank and informing them of this fraudulent company.
Edit: December 4th, 2023: I signed up for a dollar for one week and cancelled on the site due to not needing the service - charges were still made to my account monthly. I called the service today and they basically laughed, stating they cannot do anything for me. $279! I did not use the service, and I had it cancelled the same week. Credit Verify: you should be ashamed. I need my money returned in the full amount of $279.57. Not just the one month. Ridiculous.
December 14/2023 Update: Still did not receive a full refund and the manager stopped emailing me. Do not trust this company. Many people have been scammed. They aren't a real company; it's purely fraudulent. Stay away.
30 listopada 2023
Opinia niezależna
Odpowiedź od Credit Verify
Dear Steven,
Firstly, I want to express my sincere apologies for the inconvenience you've experienced, and I appreciate you bringing this matter to our attention.
Your account has been cancelled today and a refund of $34.95 has been made.
Your feedback is valuable, and I assure you that we take it seriously.
Please share with me more information about how you subscribed to our website, how and when you requested cancellation (inclusive phone number used and email address used) so I can get more details and discuss internally your situation and see exactly how the total amount mentioned by you has been charged. As already I mentioned I was able to refund the last amount that was charged.
Thank you for your time and consideration.
Customer Support Team
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