Countrywide Hearing Recenzje 

153
•
Wynik TrustScore: 5 na 5

4,9

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Countrywide Hearing were extremely helpful and Niall Thomas there was very understanding when my mum lost her hearing aid. She was quickly put in touch with a local audiologist who was also very helpf... Zobacz więcej

Oceniono na 5 z 5

The service provided has been truly supportive and helpful. Moreover, whenever I needed to connect your service you always responded to my messages extremely well. A sincere thank to your service.

Oceniono na 5 z 5

I am very happy to provide a review for Countrywide Hearing. They have been absolutely excellent right from the start. Very kind and understanding and arranged everything faultlessly.

Oceniono na 5 z 5

Husband lost hearing aids on holiday. Contacted insurance on return who then passed onto Countrywide. Absolutely brilliant service! From initial call from Polly everything was dealt with promptly, eff... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Audiolog
  2. również w kategorii:
  3. Agencja ubezpieczeniowa
  4. Agencja ubezpieczeń mieszkaniowych
  5. Naprawa aparatów słuchowych
  6. Sklep z aparatami słuchowymi

Napisane przez firmę

Countrywide Hearing is the UK's leading hearing aid claim management specialist, providing validation, repair, replacement, and aftercare services. Since 2012, insurance companies and their clients have trusted us to deliver a seamless and efficient claims experience. As an award-winning and independent company, we are committed to putting our customers at the heart of everything we do, ensuring every hearing aid claim is handled with care, expertise, and professionalism. We combine exceptional in-house product knowledge with expert audiology support to provide the best possible outcomes for our clients. Our carefully selected audiologists offer appointments throughout the UK, either in the comfort of your own home or at a local clinic, delivering convenient, personalised care from claim validation through to replacement and aftercare.


Dane kontaktowe

4,9

Doskonała

Wynik TrustScore: 5 na 5

153 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(153)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 46

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Excellent visit.

Had a visit from Ian the audiologist from Slater Audiology yesterday .
Ian was very competent and after a hearing test my new hearing aid was fitted and is excellent.

4 listopada 2024
Opinia niezależna
Logo Countrywide Hearing

Odpowiedź od Countrywide Hearing

Thank you Brenda, we appreciate your feedback. I'll be sure to pass this along to Ian too. Please don't hesitate to contact us if you need any further assistance.

Oceniono na 5 z 5

Helpful and efficient and reassuring

Helpful and efficient and reassuring. Appointed audiologist excellent. Made recovery from losing a hearing aid as painless as possible

21 października 2024
Opinia niezależna
Logo Countrywide Hearing

Odpowiedź od Countrywide Hearing

Thank you Mart, glad to hear things went smoothly for you. Please don't hesitate to contact us if you need any further assistance.

Oceniono na 3 z 5

Worried about after care and product knowledge

It was good that the audiologist visited my home and he was a very friendly man.

However I am expecting a ' like for like ' replacement and currently that has not been achieved. Countrywide promised I would get that , which my previous provider( The Hearing Centre had agreed to) The hearing aids I have been given appear to have no program for tinnitus, which I had with the other hearing aids. The audiologist said tinnitus programs were uncommon. This is not what I was led to believe previously. He is going to find more information for me.

I was not confident he really was fully up to date with my hearing aids and I worry he was more interested in handing them over giving basic instructions and leaving. This was what I was warned might happen with a ' online provider

Currently I am not sure I will get the after care I got from my previous provider and i am concerned I might have made the wrong choice in going with Countrywide

17 października 2024
Opinia niezależna
Logo Countrywide Hearing

Odpowiedź od Countrywide Hearing

We are sorry to hear that your experience was not as you expected. Our Audiologists always provide follow up and aftercare appointments as part of the replacement to rectify any issues, such as those you described. We hope the resolution we reached was satisfactory, and would be happy to help any time in the future, should you need it.

Oceniono na 5 z 5

Outstanding and friendly service

I was helping an elderly lady claim for a lost hearing aid. Niall could not have been more helpful and pleasant. I was extremely impressed with this company; they responded quickly and professionally and offer a fantastic service.

Other insurance companies would have much to learn from Countrywide Hearing!

9 października 2024
Opinia niezależna
Logo Countrywide Hearing

Odpowiedź od Countrywide Hearing

Thank you Elena, we are delighted to hear that Niall was able to assist you. If your friend needs any further support, please don't hesitate to contact us.

Oceniono na 5 z 5

Sounds delightful are just that!

Very impressed with Rita of ‘Sounds delightful’ . She gave me a thorough hearing test and examination. She explained the procedure well and I felt a very valued customer. She was able to answer all of my questions and made sure I understood. I just felt she really cared. A lovely friend lady and I can’t thank her enough for such an excellent service.

30 września 2024
Opinia niezależna
Logo Countrywide Hearing

Odpowiedź od Countrywide Hearing

Thank you very much Susan, we'll pass this along to Rita who will be pleased to hear you had such a great experience. Please don't hesitate to contact us if you need any further assistance.

Oceniono na 5 z 5

Hearing Aids Setup

The lady who came to our house was very professional explained what she was doing set the app up tested my wife's hearing and adjusted the hearing aids to suit. Would definitely recommend

23 września 2024
Opinia niezależna
Logo Countrywide Hearing

Odpowiedź od Countrywide Hearing

Thank you Graham, we are so pleased to hear that we could help your wife. Please don't hesitate to contact us if you need any further assistance.

Oceniono na 5 z 5

Most Helpful

I made a claim on behalf of my mother who has dementia. Countrywide Hearing dealt with my insurance claim in a highly professional way. The staff were most pleasant, helpful and efficient. They took note of my requirements and kept me informed by phone every step of the way.
The appointed audiologist was both patient and understanding when dealing with my mother.

20 września 2024
Opinia niezależna
Logo Countrywide Hearing

Odpowiedź od Countrywide Hearing

Thank you Valerie, we are delighted to hear that you are happy with the service provided. We are always happy to help if you need anything further, please don't hesitate to contact us.

Oceniono na 5 z 5

Professional

You are to be congratulated in employing a man of excellent integrity in Luke John who handled my claim in a professional and timely manner. Staff of this calibre can only enhance your reputation in the marketplace.

12 września 2024
Opinia niezależna
Logo Countrywide Hearing

Odpowiedź od Countrywide Hearing

Thank you very much Andrew, we've let Luke know about your kind words!

Oceniono na 5 z 5

First class

First class, prompt and professional service, Faultless . Excellent customer service.

5 sierpnia 2024
Opinia niezależna
Logo Countrywide Hearing

Odpowiedź od Countrywide Hearing

Thank you Clive, delighted to hear you had a faultless experience with Countrywide Hearing!

Oceniono na 5 z 5

Outstanding service at every point of…

Outstanding service at every point of contact. Impossible ro overstate just how helpful and efficient everyone has been from start to finish

8 sierpnia 2024
Opinia niezależna
Logo Countrywide Hearing

Odpowiedź od Countrywide Hearing

Dear Mr Burwell, thank you for your kind review! We hope you are happy with your replacement hearing aids. Please don't hesitate to contact us on 0330 016 5110 if you need any further assistance.

Oceniono na 5 z 5

Everyone was efficient

Everyone was efficient, claim dealt with very promptly, within days of claim. Great service from all companies involved.

27 lipca 2024
Opinia niezależna
Logo Countrywide Hearing

Odpowiedź od Countrywide Hearing

Thank you very much for your kind review!

Oceniono na 5 z 5

Go Chris!

Chris at Countrywide was so professional and explained the procedure from first to last. The hearing aids are perfect.

22 lipca 2024
Opinia niezależna
Logo Countrywide Hearing

Odpowiedź od Countrywide Hearing

Thank you Patricia, we really appreciate your feedback. We will pass this onto Chris also - he'll be delighted that the hearing aids are working perfectly! If you need any further support, please don't hesitate to contact us on 0330 016 5110.

Oceniono na 5 z 5

Great service

Niall at Countrywide hearing was very helpful. Countrywide Hearing liaised with the insurance company & my husbands new hearing aids were fitted quickly.
Really impressed

8 lipca 2024
Opinia niezależna
Logo Countrywide Hearing

Odpowiedź od Countrywide Hearing

Hi Denise, thank you so much for your kind review. We are really pleased to hear your husbands replacement hearing aids were fitted quickly. If you need any further support please don't hesitate to contact us on 0330 016 5110.

Oceniono na 5 z 5

The gentleman Niall Thomas that I spoke…

The gentleman Niall Thomas that I spoke too regarding my cliam was just fantastic. His customer service skills was first class. He was so helpful from start to finish.

28 czerwca 2024
Opinia niezależna
Logo Countrywide Hearing

Odpowiedź od Countrywide Hearing

Hi Katrina, Thank you very much for your kind review. I will pass along your comments to Niall, who will be delighted he could help. If you need any further assistance please don't hesitate to contact us on 0330 016 5110.

Oceniono na 5 z 5

Countrywide were very prompt following…

Countrywide were very prompt following on from an insurance claim for the loss of my hearing aids.
They called and were very knowledgeable and responsive. They advised me on the next steps and ensured I had my replacement aids in double quick time. Faultless. Excellent service.

17 czerwca 2024
Opinia niezależna
Logo Countrywide Hearing

Odpowiedź od Countrywide Hearing

Hi Grant, thank you so much for your review. We are delighted we could help you quickly! If you need any further assistance, please don't hesitate to call us on 0330 016 5110.

Oceniono na 5 z 5

Faultless service

Husband lost hearing aids on holiday. Contacted insurance on return who then passed onto Countrywide. Absolutely brilliant service! From initial call from Polly everything was dealt with promptly, efficiently and hassle free. The appointed audiologist came to the house on time and was very thorough. Husband very happy - as am I, as I can stop shouting ( talking loudly). Calls from other Countrywide staff to check on progress and to make sure all well were very welcome. Cannot fault anything

3 czerwca 2024
Opinia niezależna
Logo Countrywide Hearing

Odpowiedź od Countrywide Hearing

Hi Gillian, thank you so much for your kind review. We are delighted to hear that the replacement for your husband went well, and that you are both happy. We will pass along your comments to our Audiologist also. If you need any further support from us, please don't hesitate to contact us on 0330 016 5110.

Oceniono na 5 z 5

I lost my hearing aid on holiday and…

I lost my hearing aid on holiday and contacted my insurers (Saga) when I returned home. They were marvellous - kind, competent and efficient. They passed me on to a lovely Countrywide audiologist called Ian who was absolutely excellent. He was so knowledgeable and professional and within a few days my new aids were fitted. What a superb service……
Thank you so much.

31 maja 2024
Opinia niezależna
Logo Countrywide Hearing

Odpowiedź od Countrywide Hearing

Thank you very much for your kind review Mrs Hussey, we really appreciate the feedback! We'll be sure to let Ian know he is doing a fantastic job. Please don't hesitate to contact us on 0330 016 5110 if you need any further support.

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej