I am a raw feeder and saw a van driving through my locality so thought I would give this company a try. I was extremely pleased with my first experience and order. Struggled to order online (due t... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
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Cotswold Raw has the best customer service I’ve ever seen! Millie was super patient with us whilst we sorted out payment today and was really informative regarding any questions we had! We had a probl... Zobacz więcej
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Delivery has recently been delayed by a day for the last few drop offs it’s still just about frozen but not ideal. Also difficulty tweaking your subscription - not an easy to use interface and require... Zobacz więcej
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Cotswold raw My pet dog likes it Maybe Cotswold could look into selling other flavours like raw goat ,raw kangaroo For other dog owners
Informacje dotyczące firmy
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- Producent mrożonek
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Napisane przez firmę
Cotswold RAW offers a natural and healthy RAW diet for your dog in easy to handle sausage and mince. Proudly rural. Winner of The Grocer New Pet Product 2017 and PetQuip - Pet Product Innovation Award 2016. Officially achieved certification under UK Pet Food’s Raw Standard Scheme, the new industry leading standard for raw pet food safety and quality in the U.K. This achievement is a testament to our commitment to providing the very best for our customers. Paired with our incredible 97% rating on All About Dog Food, you can be confident that you’re feeding the very best!
Cotswold RAW
Napisane przez firmę
- Striving for better pet nutrition.
- Cotswold RAW offers a natural and healthy RAW diet for your dog in easy to handle sausage and mince. Proudly rural. Winner of PetQuip - Pet Product Innovation Award 2016
Dane kontaktowe
Unit 2 Bourton Industrial Park, GL54 2HQ, Bourton on the Water, Zjednoczone Królestwo
- 01386426335
- sales@cotswoldraw.com
- www.cotswoldraw.com
4,7
Doskonała
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
4 Years of great food
Lottie my Sprocker has been eating Cotswold Raw for all of her 4 years. She loves the meals. Customer services very helpful.
I am delighted with everything I have purchased.
17 lipca 2025
Odpowiedź od Cotswold RAW
Thank you for your feedback Nicholas, we are delighted to hear that Lottie is a regular customer and enjoys her food. Have a lovely weekend.
Kind Regards
Cotswold Raw Ltd
My Cavalier loves C Raw
Cotswold raw food is really well balanced and looks super fresh!
I wish I could adjust the subscriptions to suit my little dog who doesn’t eat enough food for a monthly subscription
16 lipca 2025
Odpowiedź od Cotswold RAW
Thank you for taking the time to leave valuable feedback Jo. Unfortunately our Subscription system does not provide the service to customized subscriptions to personal preferences at this time.
Kind Regards
Emma
I used to use cheap stuff but thought…
I used to use cheap stuff but thought would try cotswold. My dog loves it and doesn't seem to itch as much as she used to on the other stuff. Glad I pay the extra now
30 lipca 2025
Opinia niezależna
Odpowiedź od Cotswold RAW
Thank you very much for your feedback Barry, we are pleased to hear that your dog's health has improved since being on a RAW diet.
Kind Regards
Cotswold Raw Ltd
Our WCS loves this food
Our WCS loves this food. We have tried many brands but this one is consistently loved by him. We decided to get a bigger order delivered direct to our home now that we have a dedicated freezer in our garage for the dog food!
13 lipca 2025
Odpowiedź od Cotswold RAW
Thank you for leaving feedback Melanie, we are so pleased to hear that Rocky is loving his food so much so, you have had to buy a another freezer.
Have a lovely weekend.
Kind Regards
Cotswold Raw Ltd
Content dogs and human
Excellent quality with a good variety of proteins. The website is easy to navigate and the whole process from ordering to delivery is straightforward. The dogs enjoy the food as well!
16 czerwca 2025
Odpowiedź od Cotswold RAW
Thank you for leaving valuable feedback Penny regarding our products and services. We are delighted to hear your dogs enjoy our food. Have a lovely weekend.
Kind Regards
Cotswold Raw Ltd
Odpowiedź od Cotswold RAW
Thank you for taking the time to leave us feedback Alex regarding our services.
Hope you have a lovely weekend.
Kind Regards
Cotswold Raw Ltd
My Keeshond LOVES his food soo much!
11 czerwca 2025
Odpowiedź od Cotswold RAW
We are delighted to hear Ferdinand loves his food. Thank you Hannah for taking the time to leave a review.
Kind Regards
Cotswold Raw Ltd
Excellent level of service
10 czerwca 2025
Odpowiedź od Cotswold RAW
Thank you for your positive feedback Andrew. Have a lovely afternoon.
Kind Regards
Cotswold Raw Ltd
Dog food
The food that we’ve been given our dog is very satisfying our dog has been so much better with his eating
8 lipca 2025
Odpowiedź od Cotswold RAW
Thank you for your feedback Elizabeth, we are pleased to hear Fulton's eating habits have improved.
Kind Regards
Cotswold Raw Ltd
Food is expensive
Food is expensive, one of my dogs quite often leaves food in the bowl. Other raw food normally gets finished.
7 lipca 2025
Odpowiedź od Cotswold RAW
Thank you John for taking the time to review our products and service. We are pleased to hear that the dogs have enjoyed their food. It is great that you get to see delivery with our own refrigerated van service too. In order to save further we could recommend adjusting your mixed box to a subscription. This would give you a further saving, and free delivery. We hope that helps and thank you. Have a good weekend. Best wishes CR
Disappointing packaging. Good food
Good quality minced raw food. Packaging is all plastic and takes to a lot of freezer space though so won't be reordering
5 lipca 2025
Odpowiedź od Cotswold RAW
Thank you Andrew for taking the time to review our products and service. Sorry to hear that you were disappointed with the packaging and we appreciate the feedback. Raw food producers must use leak-proof containers that can stand -19c blast freezing and courier transport. It is the practice for all human food, is a legal requirement for pet food (EU Reg 142/2011) and important from a food safety point of view. The trays are also 100% recyclable with your kerbside recycling collection. We hope that helps explain why we use the trays but we are sorry to hear that it was an area of your order that didn't satisfy your expectations. Have a great week. Best wishes CR
Odpowiedź od Cotswold RAW
Thank you for taking the time to leave us feedback, we are very happy to hear your dogs are enjoying our Wild products.
Kind Regards
Cotswold Raw Ltd
In my opinion this is one of the best…
In my opinion this is one of the best raw foods on the market for both quality and consistency of ingredients.
I’m sure in a taste test, my dogs would go for Cotswold Raw first, ( have you got any taster jobs going at the moment? 😉).
1 czerwca 2025
Odpowiedź od Cotswold RAW
Thank you Elena for taking the time to leave valuable feedback regarding our products. We are delighted to hear your dogs find our food delicious, we hope to see them back again soon.
Kind Regards
Cotswold Raw
Great raw bones
Great raw bones. The dog loved them. Easy ordering and speedy delivery
23 czerwca 2025
Odpowiedź od Cotswold RAW
Thank you for your feedback, we are very happy to hear Django is loving our frozen meaty bones.
Have a lovely weekend.
Kind Regards
Cotswold Raw
Great!
Ordering is easy and the delivery is fast and efficient.
Good quality product, the only one our dog will eat.
10 czerwca 2025
Odpowiedź od Cotswold RAW
Thank you for taking the time to leave valuable feedback regarding our services and product.
Have a lovely afternoon.
Kind Regards
Cotswold Raw
Our Dog loves this food
Our Dog loves this food - he's full of energy, looks great and it's definitely had a positive impact on his digestion
15 czerwca 2025
Odpowiedź od Cotswold RAW
Thank you Nick for your valuable feedback, we are happy to hear that Parker is looking great and it has made a positive impact on his health.
Have a lovely afternoon.
Kind Regards
Cotswold Raw
My Husky loves the raw beef
My Husky loves the raw beef and the tripe, 10 seconds and it’s all gone at feeding time ! He is doing great on it, fit as a fiddle and lots of energy.
Only reason for 4 star is it would be nice to have a little more flexibility on the subscription, being able to pull it forwards or push it out xx days/weeks. Only way to do this now is cancel the current subscription and place a new one….. At least last time I tried.
15 czerwca 2025
Odpowiedź od Cotswold RAW
Thank you for taking the time to leave valuable feedback Simon. We are pleased to hear Blaze is loving our Beef & Tripe and thriving on it.
With regards to your subscription, you should be given the option to pause your subscription of 1 week, 2 weeks or 4 weeks through your account. If you wish to bring it forward or delay until a certain date, please contact our office either on 01386 426335 or sales@cotswoldraw.com where our team will be more than happy to assist you.
Kind Regards
Cotswold Raw
Fantastic next day service
Fantastic next day service, but you do pay a lot for delivery, well packaged ( maybe too well) with freezer bags included which I'll reuse. If the delivery charge was a bit less I'd order again.
12 czerwca 2025
Odpowiedź od Cotswold RAW
Thank you so much for taking the time to review our products and service. So glad to hear the food arrived well and the freezer bags were useful. In terms of delivery. We do have a standard delivery charge of £4.95, for orders of over 5 kgs. We also offer free delivery with Subscriptions. Because your order was under the 5kg mark it is harder to inuslate and ship effectively so it does incur a higher 9.95 charge. Hopefully now the food has gone down well and you order a little more the delivery charge would halve, indeed on subscription be free. Have a lovely weekend. Best wishes CR
Great quality raw food. Great customer service.
After a delivery company only delivered half of the order, one email to CR and the issue was quickly resolved. Our dogs have been enjoying the food for years, it’s probably the best raw food (and we’ve tried quite a few).
14 maja 2025
Odpowiedź od Cotswold RAW
Thank you for taking the time to leave valuable feedback regarding our services and product. We are pleased your dogs are still enjoying our food.
Kind Regards
Cotswold Raw
Easy to order
Easy to order, delivery is fast and efficient but best of all the food is great quality and the dogs love it.
Highly recommend
13 maja 2025
Odpowiedź od Cotswold RAW
Thank you for taking the time to leave feedback regarding our services and product, we are pleased to hear your dogs love it.
Have a great afternoon.
Kind Regards
Cotswold Raw
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