A lady called Helen served us today. She was extremely helpful, showing us different options and giving advice. It was a very pleasant experience and I just know we will be back very soon.
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We found everything we wanted and the assistant who helped us ( Leonora) as first class. We were not rushed and left to browse albeit Leonora was always close at hand to answer any questions
Reakcja na opinię
We visited the store in Chelmsford to look at some furniture we'd seen and planned to order online. I am so glad we did this as the lady who served us was really helpful and advised us on a fe... Zobacz więcej
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Website was comprehensive enough for what we wanted to see and get dimensions for. Shop staff (Chelmsford) answered phone promptly and gave full details enabling us to ensure our journey would not be... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
We make timeless, rural classics for people whose hearts are in the country. Our furniture and everything we do is inspired by our roots; The Cotswolds.
Who are The Cotswold Company?
Napisane przez firmę
- Beautiful Products
- Everything with The Cotswold Company name on it is thoughtfully designed, carefully crafted and built to last. From British-made upholstery, the highest quality dining tables, wardrobes and storage solutions to our extensive range of home accessories.
- A responsible business
- We’re reducing our waste, energy use and carbon footprint business-wide, wherever we can. And we’re committed to doing better and better each and every year ahead.
- Quality you can trust
- Since our beginning, we've prided ourselves in combining traditional techniques, modern innovation and the finest materials to bring you our Signature Cotswold Quality. Something which remains the same, today.
Dane kontaktowe
Bond Street 110, CM1 1GD, Chelmsford, England, Zjednoczone Królestwo
- 01245 860376
4,8
Doskonała
95 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Extremely friendly.
24 listopada 2025
Opinia niezależna
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
So nice to speak directly to a person
So nice to be able to speak directly, to helpful and knowledgable staff. Leonora and Jackie were great.
20 listopada 2025
Opinia niezależna
Odpowiedź od The Cotswold Company - Chelmsford
Good afternoon Customer,
We're happy to hear that our staff was helpful and knowledgeable! We appreciate you taking the time to share your positive experience with us.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Robert the sales person was great
Robert the sales person was great, took his time, helped us with choices and questioned us to qualify our decisions.
Being able to go into a store, touch and feel the products and see the quality of the furniture first hand was great. We need to use stores like this to ensure there is the ability to see before you buy.
We would highly recommend using The Cotswold Company at Chelmsford.
11 listopada 2025
Opinia niezależna
Odpowiedź od The Cotswold Company - Chelmsford
Good afternoon Mr Ian Monk,
We're happy to hear that you had a great experience. It's wonderful that you appreciated the ability to see the furniture in person and that our salesperson helped guide your choices. Thank you for recommending us!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Love this shop beautiful products
Love this shop beautiful products
8 listopada 2025
Opinia niezależna
We have been looking for two sofa’s and…
We have been looking for two sofa’s and a dinning room table for a few weeks. We have visited several providers and two Cotswold Company stores. Having made our decision to buy a Hurley 3 seater and Hurley small 2 seater we were served by Robert who made the ordering process painless and straight forward. Delivery arranged and on course.
7 listopada 2025
Opinia niezależna
Odpowiedź od The Cotswold Company - Chelmsford
Good morning Graham Browne,
We're happy to hear that the ordering process for your sofas and dining table was painless and straightforward. We appreciate you choosing us after visiting several providers. Thank you for your positive feedback.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Kitchen Larder
We went to the Chelmsford store and we were helped by a very helpful assistant, but cannot remember his name! A very professional chap, who was extremely helpful. We put in our order for our kitchen larder. Love shopping at the Cotswolds Company.
7 listopada 2025
Opinia niezależna
We bought a bed for our guest room.a…
We bought a bed for our guest room.a quality bed surround with beech sprung slats. It looks amazing!
21 października 2025
Helen was amazing… incredible customer service
Helen was amazing. She helped us no end and gave such fantastic advice about how we should design our room and important things to consider. She knew the product range at The Cotswold Company in detail and guided us through the showroom. Too often in stores any purchases are just transactional but with Helen this wand true case. She cared and provided exceptional customer service. A true asset to the business and the reason we spent a considerable amount of money purchasing new sofas. Thank you Helen!
1 listopada 2025
Opinia niezależna
Odpowiedź od The Cotswold Company - Chelmsford
Good afternoon Chris,
We're happy to hear that you had such a positive experience. It's wonderful to know that the advice and guidance provided were so helpful in designing your room. We appreciate your recognition of the exceptional customer service you received and are grateful for your feedback.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Terracotta cushions and throw are…
Terracotta cushions and throw are beautiful
Look lovely in garden room making it feel cozy for the winter
14 października 2025
Website was comprehensive enough for…
Website was comprehensive enough for what we wanted to see and get dimensions for.
Shop staff (Chelmsford) answered phone promptly and gave full details enabling us to ensure our journey would not be wasted. the same member of staff (Erin) was courteous and helpful and took our order.
11 października 2025
Opinia niezależna
Odpowiedź od The Cotswold Company - Chelmsford
Good morning Customer,
We appreciate you taking the time to share your experience. We're happy to hear that our website provided the information you needed and that our shop staff were helpful and courteous when placing your order.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Quality products and service
Excellent customer service both prior to visit and during. Was able to see pieces we wanted to without any high pressure sales. Staff available when needed. Double checked order details and price, was able to apply online discount to order in store.
1 października 2025
Opinia niezależna
Excellent customer service very polite…
Excellent customer service very polite young lady
26 września 2025
Opinia niezależna
Doświadczenie Trustpilot
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