We visited Cookes after we had a frustrating and discouraging experience from an online company. We noticed immediately that at Cookes there were a number of staff ready to help. We explained that we... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
As soon as we stepped into the showroom, it felt relaxed as everything was so well set out. The staff that attended to us Wendy in the lounge chairs and David in Beds were very knowledgeable and cour... Zobacz więcej
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Very good experience from start to finish. Sales staff had the right approach, making suggestions without being pushy and leaving us to think things over with no pressure. Delivery team (Alex, Phil an... Zobacz więcej
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Ben was so helpful, showing us options and helping us to decide on what we wanted. Patient to a fault as I was being picky, but when you make a significant purchase you need to be sure. I like the i... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
Welcome to our family-run business, where time-honored tradition meets modern innovation. For an impressive 75 years, we have been serving our customers, gaining invaluable insights into what truly matters to them. At our core, we take immense pride in offering impeccable craftsmanship, unmatched value, and furniture that transforms a house into a home. Prepare to embark on a global journey; we offer furniture from around the world - in an extensive range of styles from renowned brands that you can wholeheartedly trust. From timeless elegance to luxurious comfort, our handpicked selection guarantees to satisfy. But that's not all - we aim to provide unbeatable prices without compromising on quality. With our brand price promise, you can indulge in the confidence that you'll discover furniture of the highest quality at a guaranteed price match promise. Our inspirational showrooms, with expert advice from our Sales Specialists, will ensure your journey to finding your perfect furniture is an enjoyable experience. Visit us in-store and let us help you transform your living space into a masterpiece of comfort, style, and bliss.
Dane kontaktowe
28 Goosemoor Lane, B23 5PN, Birmingham, Zjednoczone Królestwo
- 01212505050
- webenquiries@cookesfurniture.co.uk
- www.cookesfurniture.co.uk
4,9
Doskonała
5 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Lovely salespeople selling great furniture
Lovely salespeople (Anita) selling great furniture. Once ordered all arrived on time or before time. Delivery guys are the best - helpful and willing to go the extra mile.
11 czerwca 2026
Opinia niezależna
Odpowiedź od Cookes Furniture
A huge thank you for your 5-star review! We’re so pleased you had a positive experience and chose Cookes. We will make sure your feedback is passed on to Anita.
Best regards,
The Cookes Team
Great range of products
Great range of products, extremely knowledgeable and friendly staff.
Needed a chair for Dad with dementia , Tony was particularly considerate and understanding.
9 czerwca 2026
Odpowiedź od Cookes Furniture
Thank you so much for taking the time to leave us a 5-Star review. We appreciate your feedback. Your kind words will be shared with Tony.
Best regards,
The Cookes Team
Excellent service.Staff very helpful in…
Excellent service.Staff very helpful in store. Delivery team Alick and James did a great job
1 czerwca 2026
Opinia niezależna
Odpowiedź od Cookes Furniture
Thank you so much for taking the time to leave us a 5-Star review. We appreciate your feedback and will be sure to pass it onto Alick and James.
Best regards,
The Cookes Team
Excellent range of furniture..
Good staff support and interest with good knowledge of lroduct, etc.
9 czerwca 2026
Odpowiedź od Cookes Furniture
Thank you so much for taking the time to leave us a 5-Star review. We appreciate your feedback.
Best regards,
The Cookes Team
From ordering in their amazing store ……
From ordering in their amazing store … so much choice! To communication re our order and delivery, to the actual delivery and installation was 5 star. Although after several purchases from Cooke’s and always having exceptional service I expected it to be good.
James and Alick delivered on time and went the extra mile by helping out with arranging our furniture too, all done with a smile 😊
10 czerwca 2026
Opinia niezależna
Odpowiedź od Cookes Furniture
We really appreciate your amazing 5-star review! We’re delighted to hear you had such a positive experience with us. Thank you for choosing Cookes. We will be sure to share your lovely feedback with James and Alick.
Best regards,
The Cookes Team
Good costumer service thanks.
4 czerwca 2026
Odpowiedź od Cookes Furniture
Thank you so much for taking the time to leave us a 5-Star review. We appreciate your feedback.
Best regards,
The Cookes Team
Pleasant experience
Went into Cookes to purchase a new sofa .
Was pleasantly surprised when the staff acknowledged us but didn’t harass us as experienced in another well known furniture outlet .
The staff were available and helpful when needed .
Glad to say we did actually make a purchase and very pleased with the service received.
8 czerwca 2026
Odpowiedź od Cookes Furniture
Thank you for taking the time to leave us a 5-star review. We truly appreciate your feedback and are delighted you were happy with your experience.
Best regards,
The Cookes Team
Were able to accommodate a change of…
Were able to accommodate a change of mind on cushion fabric after initial order placed with the manufacturer.
3 czerwca 2026
Odpowiedź od Cookes Furniture
Thank you so much for taking the time to leave us a 5-Star review. We appreciate your feedback.
Best regards,
The Cookes Team
Staff who helped us went out of their…
Staff who helped us went out of their way to help
6 czerwca 2026
Odpowiedź od Cookes Furniture
Thank you so much for taking the time to leave us a 5-Star review. We appreciate your feedback.
Best regards,
The Cookes Team
I was confused with all the choices but…
I was confused with all the choices but the assistant Andy Wood was very helpful knew the product and I didn’t feel rushed .i could take all the time I wanted
Hopefully I’ve made the right choice .
Thankyou
2 czerwca 2026
Odpowiedź od Cookes Furniture
Thank you for taking the time to leave us a 5-star review. We truly appreciate your feedback and we’ll make sure Andy knows how pleased you were.
Best regards,
The Cookes Team
Odpowiedź od Cookes Furniture
Thank you so much for taking the time to leave us a 5-Star review. We appreciate your feedback.
Best regards,
The Cookes Team
Odpowiedź od Cookes Furniture
Thank you so much for taking the time to leave us a 5-Star review. We appreciate your feedback.
Best regards,
The Cookes Team
Staff couldn’t be more helpful
Staff couldn’t be more helpful. Seamless process choosing sofa and chairs.
30 maja 2026
Odpowiedź od Cookes Furniture
Thank you so much for taking the time to leave us a 5-Star review. We truly appreciate your feedback.
Best regards,
The Cookes Team
Very helpful friendly staff
Very helpful friendly staff. No sales pressure.Listened to our requirements.
29 maja 2026
Odpowiedź od Cookes Furniture
Thank you so much for taking the time to leave us a 5-Star review. We appreciate your feedback.
Best regards,
The Cookes Team
Very helpful staff
Very helpful staff. My mum wanted a mobility chair and the staff were very knowledgeable and patient . Thank you.
29 maja 2026
Odpowiedź od Cookes Furniture
Thank you so much for taking the time to leave us a 5-Star review. We truly appreciate your feedback.
Best regards,
The Cookes Team
Anita was very patient and…
Anita was very patient and knowledgeable. Took time to go through every option
29 maja 2026
Odpowiedź od Cookes Furniture
Thank you so much for taking the time to leave us a 5-Star review. We appreciate your feedback. We’ll make sure Anita knows how pleased you were.
Best regards,
The Cookes Team
I have dealt with Cookes
I have dealt with Cookes - specifically Michal on several occasions and without fail he is so helpful and nothing is too much trouble - from making your decision right through to delivery - I highly recommend Cooke’s for great quality furniture and amazing customer service .
28 maja 2026
Odpowiedź od Cookes Furniture
We really appreciate your amazing 5-star review. It’s wonderful to hear you had a great experience and thank you for choosing Cookes. Your kind words will be shared with Michal.
Delivery Service
Alick & James did a brilliant job of delivery. Property down a narrow country lane with difficult access. Thank you, Guys.
1 czerwca 2026
Opinia niezależna
Odpowiedź od Cookes Furniture
Thank you so much for taking the time to leave us a 5-Star review. We appreciate your feedback and we’ll make sure Alick and James know how pleased you were.
Best regards,
The Cookes Team
Take your time choosing a bed (there are hundreds!)
The people in the showroom are really super...they don't hassle you but are readily available when needed and have a real depth of experience. We were able to spend as much time as we liked testing the furniture, especially important when choosing a bed....as many visits as you want, the and coffee supplied if you want it and some good sound advice. Delivery ahead of schedule and very efficient. FIRST CLASS.
29 maja 2026
Opinia niezależna
Odpowiedź od Cookes Furniture
Thank you for taking the time to leave us a 5-star review! We’re delighted to hear you had such a positive experience with us. Thank you for choosing Cookes.
Best regards,
The Cookes Team
Extremely professional staff
Extremely professional staff, within each department.Owing to my situation, concerning a delay with my apartment being a month overdue with the predicted date end of June, it has been extended to mid August. The delivery department extremely helpful.
24 maja 2026
Odpowiedź od Cookes Furniture
Thank you for your very kind 5-star review. We’re thrilled you were happy with your experience and we will be sure to share your feedback with the delivery team.
Best regards,
The Cookes Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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