We visited Cookes after we had a frustrating and discouraging experience from an online company. We noticed immediately that at Cookes there were a number of staff ready to help. We explained that we... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
As soon as we stepped into the showroom, it felt relaxed as everything was so well set out. The staff that attended to us Wendy in the lounge chairs and David in Beds were very knowledgeable and cour... Zobacz więcej
Reakcja na opinię
Ben was so helpful, showing us options and helping us to decide on what we wanted. Patient to a fault as I was being picky, but when you make a significant purchase you need to be sure. I like the i... Zobacz więcej
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Very good experience from start to finish. Sales staff had the right approach, making suggestions without being pushy and leaving us to think things over with no pressure. Delivery team (Alex, Phil an... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Welcome to our family-run business, where time-honored tradition meets modern innovation. For an impressive 75 years, we have been serving our customers, gaining invaluable insights into what truly matters to them. At our core, we take immense pride in offering impeccable craftsmanship, unmatched value, and furniture that transforms a house into a home. Prepare to embark on a global journey; we offer furniture from around the world - in an extensive range of styles from renowned brands that you can wholeheartedly trust. From timeless elegance to luxurious comfort, our handpicked selection guarantees to satisfy. But that's not all - we aim to provide unbeatable prices without compromising on quality. With our brand price promise, you can indulge in the confidence that you'll discover furniture of the highest quality at a guaranteed price match promise. Our inspirational showrooms, with expert advice from our Sales Specialists, will ensure your journey to finding your perfect furniture is an enjoyable experience. Visit us in-store and let us help you transform your living space into a masterpiece of comfort, style, and bliss.
Dane kontaktowe
28 Goosemoor Lane, B23 5PN, Birmingham, Zjednoczone Królestwo
- 01212505050
- webenquiries@cookesfurniture.co.uk
- www.cookesfurniture.co.uk
4,9
Doskonała
5 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Staff were very friendly and helpful.
25 czerwca 2026
Odpowiedź od Cookes Furniture
Thank you so much for taking the time to leave us a 5-Star review. We appreciate your feedback.
Best regards,
The Cookes Team
We ask Cookes if they could repair …
We ask Cookes if they could repair stressless chairs after five years, Michael ordered the parts, repaired the chairs, within a few days to accommodate us
. We have been dealing with Cookes for many years, they have always given excellent service, and we throughly recommend this company.
Jean and Trevor
19 czerwca 2026
Opinia niezależna
Odpowiedź od Cookes Furniture
We’re delighted to receive your 5-star review! It’s wonderful to hear you had a great experience and thank you for choosing Cookes.
Best regards,
The Cookes Team
First rate service.
We bought our lounge suite from the Christchurch shop. From the start we were welcomed by the sales team and were given plenty of time to compare the furniture before we decided on the one we wanted. We were not pressured at all and were given lots of information to help us decide.
When the suite was delivered to our home the 2 chaps were very polite and took great care when bringing each item into the house. The technicalities of the suite were explained to us.
We are very pleased with the courtesy and professionalism shown to us by all of Cookes staff.
3 kwietnia 2026
Opinia niezależna
Odpowiedź od Cookes Furniture
A huge thank you for your 5-star review! We’re so pleased you had a positive experience and chose Cookes.
Best regards,
The Cookes Team
Good delivery and aftersales
Very pleased with Cookes deliverymen Rielly and Joe and the aftersales support relating to our new bed.
24 czerwca 2026
Opinia niezależna
Odpowiedź od Cookes Furniture
Thank you so much for taking the time to leave us a 5-Star review. We appreciate your feedback and will be sure to share it with Rielly, Joe and aftersales.
Best regards,
The Cookes Team
Good shopping experience
Very helpful staff who were very knowledgeable and made my shopping experience a pleasure.
20 czerwca 2026
Odpowiedź od Cookes Furniture
Thank you so much for taking the time to leave us a 5-Star review. We truly appreciate your feedback.
Best regards,
The Cookes Team
Amazing customer service and excellent quality products!
Amazing customer service from start to finish! From Tariq, in-store to Andi and Ade who delivered and took excellent care of our sofa and chair. We couldn't find fault with anything and both items met and exceeded our expectations! Thank you to Cookes!
23 czerwca 2026
Opinia niezależna
Odpowiedź od Cookes Furniture
Thank you for your lovely feedback! We’re delighted to hear that everything met your expectations and your kind words will be shared with Tariq, Andi and Ade. Thank you for choosing Cookes.
Best regards,
The Cookes Team
Excellent customer service. Highly recommended.
Excellent customer service and communication post sale. Great products and prices. Overall a great shopping experience
27 lutego 2026
Odpowiedź od Cookes Furniture
Thank you for taking the time to leave us a 5-star review. We truly appreciate your feedback and are delighted you were happy with your experience.
Best regards,
The Cookes Team
Quality furniture at competitive…
Quality furniture at competitive prices. Proper Sales Team offering advice & guidance, as necessary. Excellent support from the Office Team. The Delivery Team were careful, friendly & professional
23 czerwca 2026
Opinia niezależna
Odpowiedź od Cookes Furniture
Thank you so much for taking the time to leave us a 5-Star review. We truly appreciate your feedback.
Best regards,
The Cookes Team
Cooke’s provide a good range of choices…
Cooke’s provide a good range of choices and our choice has turned out very well. Delivery guys Reilly and Joe did a great job on time. Well done
22 czerwca 2026
Opinia niezależna
Odpowiedź od Cookes Furniture
Thank you so much for taking the time to leave us a review. We appreciate your feedback and ill be sure to share it with Reilly and Joe.
Best regards,
The Cookes Team
Excellent customer service from Cokes Erdington
It’s a pleasure to visit Cookes Erdington store. We were welcomed by lovely staff who were happy for us to browse around the store. We soon found the dining chairs we had come to purchase, and the salesman who took our order was polite professional and very efficient
We were also offered a coffee before we left. Having shopped at this store for several years, the experience and advice is always appreciated
18 czerwca 2026
Odpowiedź od Cookes Furniture
Thank you for taking the time to leave us a 5-star review. We truly appreciate your feedback and are delighted you were happy with your experience.
Best regards,
The Cookes Team
staff on duty when I visited the store.
12 czerwca 2026
Odpowiedź od Cookes Furniture
Thank you so much for taking the time to leave us a 5-Star review. We appreciate your feedback.
Best regards,
The Cookes Team
Odpowiedź od Cookes Furniture
Thank you so much for taking the time to leave us a review. We appreciate your feedback and will be sure to share it with Joanna.
Best regards,
The Cookes Team
We had a dining room table chairs and…
We had a dining room table chairs and two stools delivered. The delivery guys were so lovely and took such care in bringing the furniture into the house to assemble. Highly recommend Cooke’s. From the sale point to the delivery 💯 professional.
15 czerwca 2026
Opinia niezależna
Odpowiedź od Cookes Furniture
Thank you for taking the time to leave us a 5-star review! We’re delighted to hear you had such a positive experience with us. Thank you for choosing Cookes.
Best regards,
The Cookes Team
Excellent service
Bought a really nice chair. Very comfortable and excellent quality. Very friendly and efficient service by store staff and delivery staff. Would highly recommend Cookes
12 czerwca 2026
Opinia niezależna
Odpowiedź od Cookes Furniture
Thank you for your kind review. We’re thrilled to hear you’re pleased with your furniture and your experience with us.
Best regards,
The Cookes Team
Relaxed furniture shopping
Fantastic choice. Relaxed environment and Paul could answer every question
11 czerwca 2026
Odpowiedź od Cookes Furniture
Thank you so much for taking the time to leave us a 5-Star review. We appreciate your feedback and will be sure to share it with Paul.
Best regards,
The Cookes Team
Very efficient delivery
Our new sofa was delivered in Poole today by Hugo and Charlie who were very efficient and helpful in moving some of our existing furniture to accommodate the new sofa.
15 czerwca 2026
Opinia niezależna
Odpowiedź od Cookes Furniture
Thank you so much for your 5 Star review. We’re so glad you enjoyed your experience and appreciate you choosing Cookes. We will be sure to share your lovely feedback with Hugo and Charlie.
Best regards,
The Cookes Team
Staff know their goods
Staff know their goods, exceptional choice of goods, staff are helpful and accommodating nothing is too much trouble.
9 czerwca 2026
Odpowiedź od Cookes Furniture
Thank you for taking the time to leave us a 5-star review. We truly appreciate your feedback and are delighted you were happy with your experience.
Best regards,
The Cookes Team
Our Purchase of the lounge Suite
Quality of the suite purchased & the help provided b the SalesRepresentative who dealt with us.He was first class.
8 czerwca 2026
Odpowiedź od Cookes Furniture
Thank you so much for taking the time to leave us a 5-Star review. We truly appreciate your feedback.
Best regards,
The Cookes Team
Staff are very helpful
Staff are very helpful - they give you space to look around what is a great selection of furniture but on hand when needed.
8 czerwca 2026
Odpowiedź od Cookes Furniture
Thank you so much for taking the time to leave us a 5-Star review. We truly appreciate your feedback.
Best regards,
The Cookes Team
Lovely salespeople selling great furniture
Lovely salespeople (Anita) selling great furniture. Once ordered all arrived on time or before time. Delivery guys are the best - helpful and willing to go the extra mile.
11 czerwca 2026
Opinia niezależna
Odpowiedź od Cookes Furniture
A huge thank you for your 5-star review! We’re so pleased you had a positive experience and chose Cookes. We will make sure your feedback is passed on to Anita.
Best regards,
The Cookes Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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