Competitive Cyclist Recenzje 353

Rhett T was friendly, patient and engaged. Helped me know how to proceed and my options. Could've given me more technical feedback on the different helmets I am considering though

Rhett T was very knowledgeable and responsive.

I accidentally placed an order for two power meter cranksets. Rhett T was able to help remove one right away. It was extremely simple on my end Rhett did all the work and within a minute or two it was done. Thank you!

Competitvecyclist was really good. staff were very patient and friendly and professional. I have been a customer of CC for more than 12 years.

Andrew G was a great help! Helped me find the part I need and got it pre-ordered. Much appreciated (:

I recently had an experience with the customer service team, and I must say, it was exceptional. The communication was clear and prompt, making it easy to understand the steps being taken to address my concern. The team showed a genuine understanding of my issue and handled it with great care and professionalism. I felt valued as a customer, and their efforts to resolve my problem were greatly appreciated. Highly recommend their service!

Tamara S. was fantastic in making sure I got the correct item and just in time! I was able to go on my bike ride this weekend! Weather has just turned around and she nailed it on making sure it arrived on time!

Brian Sloan has given me excellent service, which has been second to none, over many years. I can’t say enough good things about Brian. Plus, he’s a super nice guy.

Brian S was knowledgeable and listened to what I wanted to get.
Made sure all the components were compatible and my bike online to confirm.
Backcountry's added service of assembly is an added bonus.

Brian Sloan is an awesome gearhead, always there for a answering my questions or finding me the part that will match my setup.

thank you very much !

The Gearhead service, specifically what we've gotten from Brian S., is tremendously helpful. His problem solving and his detailed knowledge of an impressively broad range of products, from routine stuff all the way to my new bike (thanks again) makes shopping here an enjoyable experience. Many thanks!

Tamara S. is a super helpful agent always providing outstanding service and support. I have placed tons of orders with her with the utmost confidence. Literally top-notch experience. Knowledgeable, friendly, empathetic, and willing to go above and beyond for her customers. Amazing.

Got what I needed w/solid gearhead support. I had made my basic purchase decision before I called, but the discussion w/the gearhead (Brian S.) cleared up some small doubts and left me feeling I had made a good decision.

I bought a pair of gravel wheels from Competitive Cyclist with the help of their very knowledgeable gearheads. Andrew G did everything to make sure my order was correct and that they could provide the best deal possible. Andrew is the man - cool dude and almost guaranteed to be fun to ride bikes with.

Tamara was very helpful in getting my Expedition Perks discount added to my already placed order.

Very patient, productive, and knowledgable.

Andrew G. spent a lot of time with me today patiently researching and answering a lot of brake pad questions. Then we moved onto a new pair of knickers and how different companies’ fit. Really helpful and handled a return for me as well. Competitive Cyclist is my go to for everything road and mtb, they have a great selection of gear and good pricing - with the occasion 20% anything. Having a gear head to help with questions is bonus.

I made a mistake while placing an order and one important item was left off. Even though it was the following morning when I could access the "chat" function, Tamara Stone was absolutely amazing in adding the item to my existing order, applying the discount that was on the original order, and including the item with free shipping. All with exemplary service and communication!

Andrew G. Was awesome as usual. Always great to work with and really takes service to the next level.