Fantastic product and value, only thing wrong was the ton of coal was loaded on to just one single pallet, the driver was fantastic but really struggled with the weight, so split the pallet and slight... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Coal Drop fitted in the delivery to suit us and even altered it again to avoid weather issues. Very helpful driver stacked the bags exactly where I needed them. Other suppliers just dump them on the... Zobacz więcej
Ordered 1 ton Excel briquettes. Excellent service all round. Competitively priced, delivered on time. Called me to arrange mutually convenient delivery. Delivery driver could not have been m... Zobacz więcej
Reakcja na opinię
Coal drop did an excellent job of supplying very competitively priced Oxbow Red, with excellent customer service along the way. They very patiently understood our delivery needs and took time to arra... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Coal-Drop is our online retail outlet for premium smokeless fuel and kiln dried hardwood logs. We are specialists in the domestic fuel market with over 60 years experience in the trade. We are based in the West Midlands and serve customers all over the United Kingdom. We pride ourselves on providing quality fuels, great prices and excellent customer service. We aim give each customer a seamless and straightforward shopping experience with a reliable and effective after-sales support service. We understand the importance of using good quality fuel products which is why we only offer fully approved and authorised fuels that have passed quality control checks, ensuring our customers get what they expect with every order.
Dane kontaktowe
Zjednoczone Królestwo
- www.coal-drop.co.uk
4,9
Doskonała
124 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
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Great stuff
Good price, great service. I ordered over Christmas, the company called me to advise on delivery times they even offered next day. Great all round service.
6 stycznia 2026
Odpowiedź od Coal Drop: Nationwide Fuel Suppliers
Thank you for your wonderful review! We're really pleased we could assist over the Christmas period and keep everything running smoothly for you. Your appreciation truly means a lot to us.
Odpowiedź od Coal Drop: Nationwide Fuel Suppliers
Thank you for the kind feedback! We're glad everything was punctual and that our team was able to help. Your support means a lot.
Great service
Great service.
Just before Christmas I ordered a mixed 1 tonne pallet which included 10 bags of Multi which is really good, did everything it said on the bag. Arrived before Christmas too.
Also the bag is very sturdy too. Definitely recommend it.
23 grudnia 2025
Odpowiedź od Coal Drop: Nationwide Fuel Suppliers
Thank you so much for sharing your experience! We're thrilled everything arrived on time for Christmas and that the fuel worked well for you. Your recommendation is greatly appreciated.
Odpowiedź od Coal Drop: Nationwide Fuel Suppliers
Thank you for your review! We’re really glad you were happy with the quick delivery and pricing. We appreciate your custom. Let us know how we could improve so we can hit your 5 star target next time. Many thanks!
Excellent service
The fuel is at a reasonable price and delivered quickly. It is super easy to order online, or if ordered on the phone, Tom who takes the order is very pleasant and helpful. Used three time now and the service is great.
9 stycznia 2026
Opinia niezależna
Odpowiedź od Coal Drop: Nationwide Fuel Suppliers
Thank you for your repeated support — it truly means the world to us. We're delighted you continue to find ordering simple and that you’ve had helpful service each time. We’re always here whenever you need us.
Kiln dried logs
Second order and great advice from Tom, so very helpful. Delivery on the day, driver again very helpful with the drop off. Superb service all the best for the coming year.
2 stycznia 2026
Odpowiedź od Coal Drop: Nationwide Fuel Suppliers
Thank you for coming back to us — it really means a lot! We're so pleased the advice and delivery met your expectations again. Wishing you all the very best for the year ahead!
great service
20 grudnia 2025
Odpowiedź od Coal Drop: Nationwide Fuel Suppliers
Thank you so much! We're delighted you were happy with the service and we really appreciate you taking the time to leave a review.
Delivered quickly and a great price
22 grudnia 2025
Odpowiedź od Coal Drop: Nationwide Fuel Suppliers
Thank you for your review! We're really glad you were happy with the speed and value of your order. Thanks for choosing us!
All round great service.
Great customer sevice. Easy to arrange delivery. Super efficient delivery on pallet. Great price.
18 grudnia 2025
Odpowiedź od Coal Drop: Nationwide Fuel Suppliers
Thank you for your kind words! We're delighted the ordering and delivery were simple and that the pricing hit the mark. Your custom is truly appreciated.
Odpowiedź od Coal Drop: Nationwide Fuel Suppliers
Thank you for the great feedback! We're happy to hear you're pleased with both the service and the coal. We appreciate you choosing us and look forward to helping again.
Great service and value for money.
The coal was delivered quickly and efficiently, exactly as promised. Good quality product, competitively priced, and excellent customer service throughout. Would definitely purchase again.
10 grudnia 2025
Odpowiedź od Coal Drop: Nationwide Fuel Suppliers
Thank you for such a lovely review! We're really pleased the delivery, product quality, and service all met your expectations. Your support means so much to us, and we’d be honoured to serve you again.
Another great order
Another great order. Great price fast delivery. Driver called when nearby and went above and beyond with the delivery. Thanks again. Will definitely be ordering again.
8 grudnia 2025
Opinia niezależna
Odpowiedź od Coal Drop: Nationwide Fuel Suppliers
Thank you for your continued trust in us! We're thrilled to hear your latest delivery went so well and that the driver looked after you. It’s wonderful customers like you that make what we do so rewarding.
Odpowiedź od Coal Drop: Nationwide Fuel Suppliers
Thank you for your feedback! We're so pleased the whole process was quick and hassle‑free for you. We really appreciate your support.
5 Star service from Coal Drop
I bought a pallet of EXCEL and paid over the phone. It arrived 2 days later. was properly wrapped and without any damage.The driver who phoned just before arrival was great. Tom at Coal Drop is an excellent communicator - he’s very clear and concise.
It was all seamless and easy and the price is spot on.
I will definitely be buying again. Thank you.
26 listopada 2025
Odpowiedź od Coal Drop: Nationwide Fuel Suppliers
Thank you so much for this detailed and generous review! We're delighted everything went smoothly from ordering to delivery, and it means a lot to hear you found the process clear and easy. Your kind words truly encourage us and Tom is humbled by your feedback — we look forward to helping you again!
Good efficient service
26 listopada 2025
Odpowiedź od Coal Drop: Nationwide Fuel Suppliers
Thank you for taking the time to leave a review! We're really glad you found the service efficient, and we truly appreciate your custom.
Great service from order to delivery
Great service from order to delivery. Driver was very polite and friendly also contacted us half an hour before drop off
25 listopada 2025
Odpowiedź od Coal Drop: Nationwide Fuel Suppliers
Thank you for sharing such positive feedback! We’re so pleased our driver and team made the process easy and friendly for you. Your trust and support mean everything to us—thank you!
Flexible and helpful delivery
12 listopada 2025
Odpowiedź od Coal Drop: Nationwide Fuel Suppliers
We really appreciate your kind words! Flexibility and helpfulness are what we strive for, and it’s wonderful to know we delivered that for you. Thank you for choosing us!
How a business should be run
On time and very helpful couldn't fault the company and the driver
18 listopada 2025
Odpowiedź od Coal Drop: Nationwide Fuel Suppliers
Thank you for your lovely feedback! We’re thrilled everything went smoothly and that the driver was helpful. Your support means a lot, and we hope to serve you again soon.
All round excellent service
Perfect transaction, Tom was amazing and explained everything clearly, a smooth stress free purchase. Not to mention very competitive prices.
Great communication, and friendly and efficient delivery driver 👍, I would definitely recommend
25 listopada 2025
Odpowiedź od Coal Drop: Nationwide Fuel Suppliers
Thank you for such a glowing review! We’re delighted Tom made the process smooth and stress-free for you. Your recommendation means so much to us, and we’re grateful for your trust and kind words.
A great affordable coal merchant
Start to finish was a positive experience and I’m glad out of the plethora of coal merchants to choose from im glad I used Coaldrop.
Good communication,good delivery personnel and a great all round company with knowledgeable people who can advise and deliver a wonderful service.
Will definitely be using again soon!
Many thanks Coaldrop.
13 listopada 2025
Odpowiedź od Coal Drop: Nationwide Fuel Suppliers
Your thoughtful feedback truly warms our hearts! We’re so glad you chose Coal Drop and had such a positive experience. Thank you for appreciating our team’s efforts—it’s customers like you who make what we do so rewarding.
Doświadczenie Trustpilot
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