CNS PowerTools Recenzje 

447
•
Wynik TrustScore: 3.5 na 5

3,6

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

All the staff here are very friendly and knowledgeable, never had a bad experience all the times I have been Would 100% recommend to anyone looking to buy any workwear or power tools

Oceniono na 2 z 5

Ordered items online, made the payment etc & was looking forward to receiving my items.. Unfortunately a little time later received an email stating that the items was not in stock.. With technology... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Excellent experience Ordered a Makita Angle Grinder and Makita Light on 23rd Dec and said would be delivered on 28th which given 24th Xmas Eve and a Saturday and 27th a Bank Holiday but to my surp... Zobacz więcej

Oceniono na 5 z 5

I have ordered many power tools and accessories over the past couple of years and I can honestly say that CNS PowerTools has been the best supplier so far. My experience has been faultless from check... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep narzędziowy

Napisane przez firmę

CNS Powertools Ltd opened its doors over twenty years ago and has succeeded in becoming one of South Wales leading power tool accessory distributors.


Dane kontaktowe

3,6

Średnia

Wynik TrustScore: 3.5 na 5

447 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 33% z negatywnych recenzji

Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,6

Wszystkie recenzje

(447)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 6

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Always helpful

Just popped into CNS again for a jigsaw, staff went above and beyond as usual to dig it out from a recent delivery!! I’ve also used the warranty work repairs for makita onsite and again they were brilliant. Thanks again CNS
MR AC

11 sierpnia 2026
Opinia niezależna
Oceniono na 1 z 5

I've been waiting over a week for a…

I've been waiting over a week for a router they advertised as 1-2 business day delivery. If you don't mind waiting for a week or more for a item then use them if you need it quickly look elsewhere.

29 czerwca 2026
Opinia niezależna
Logo CNS PowerTools

Odpowiedź od CNS PowerTools

Thank you for your purchase. Unfortunately the courier lost the original parcel, but as soon as we were made aware of this, a replacement parcel was shipped and delivered on a next day service.

Oceniono na 1 z 5

Awful company

Awful company. Failed a delivery to me, couldn’t provide a suitable POD and then continued to refuse a refund or replacement. Avoid at all costs. Don’t understand basic consumer rights, need to do some reading up.

15 grudnia 2025
Opinia niezależna
Oceniono na 1 z 5

Very poor service took money for a…

Very poor service took money for a power washer they did not have waited over a week still did not arrive when I phoned them chase up they were extremely unhelpful and said they didn’t have it and I can have a full refund even though they were happy to take our money
There are lots of other places to go and that would be my recommendation go somewhere else don’t use them get somewhere that appreciates you custom.

4 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

A fantastic shop full of very helpful…

A fantastic shop full of very helpful and enthusiastic people as well as a very wide range of power tools to choose from. Happy to go out of their way to help you and if they dont have what you want, they order it in a timely manner. Definitely my go to for power tools and accessories.

5 czerwca 2025
Opinia niezależna
Oceniono na 5 z 5

Delivery Issue with DHL

Phoned to get help with delivery as DHL driver mistakenly took my order to a Royal Mail Depot. Didn't know where the parcel was but CNS Tools assured me they could sort out the delivery with DHL and get them to correct address.

12 czerwca 2025
Opinia niezależna
Oceniono na 5 z 5

Top notch service


I have been using CNS years. I have always had a warm welcome from the staff. Very proffesional and polite. Bought loads of different tools and accessories, never had any issues. They have even ordered items in for me that they don't stock. It's my 1st stop shop for all my tools. Can't fault them.

11 czerwca 2025
Opinia niezależna
Oceniono na 1 z 5

…glue on new small tool box

Got a small Dewalt tool box Some sort of sticker removed from the top and front so tool box arrived with this glue on it not something you would expect from a new product. Tired to clean the glue off but proving very difficult.

10 marca 2025
Opinia niezależna
Oceniono na 1 z 5

So very disappointed

So very disappointed. Received Hyundai Air Compressor. Set it up but appeared to loose power . Didn’t need it for few days so waited for my son to return from travels to check I had set it up correctly. All ok but lost little power after set up but still should have been sufficient to work my stapler .
Emailed them ( within the 10 day return window and to the sales team as per instructions on site ) as thought maybe the bigger one would work better and asked them to approve return and then I could order the bigger model . No reply . Resent email 3 days later when no reply . Now another 2 full working days and no response received.
I cannot manage without a working compressor so will have to order a new one but most certainly will not be with this company !!
I will be guidance on trading standards site to see how I need to proceed !

30 stycznia 2025
Opinia niezależna
Oceniono na 5 z 5

All round excellent service.

I placed an order with this company because the item was available at short notice and at a good price. Delivery was quick and easy. I have gone out of my way to find where I can write a review of this company because the after Sales care is so impressive. After delivery, I had a question related to the product. I phoned the number on the website and spoke to somebody who was very helpful and happy to answer my questions. All round excellent service.

7 grudnia 2023
Opinia niezależna
Logo CNS PowerTools

Odpowiedź od CNS PowerTools

Hi Vanessa, thank you very much for taking the time to leave a excellent review about our services and after care always nice to hear we are preforming to the high standards we strive to hit.

Oceniono na 2 z 5

Very disappointed, damaged product and poor customer service

Very disappointed, not only because the order arrived damaged, but I then had to email three times and call twice before anyone in their customer service actually did anything.

Sending out a damaged box is not acceptable (when you were showing you had a further 8 in stock), especially this time of the year when people are buying gifts, but to fail to respond to three emails is just not acceptable for a business that has been around for so long.

It's a shame as not only have you lost a sale, but you've also lost a customer and the only reason why you've got two stars and not one, is that you refunded me very quickly, so that I do appreciate.

15 listopada 2023
Opinia niezależna
Oceniono na 5 z 5

Very good experience.

I bought a few cowl, the price from CNS is a lot cheaper and the products were delivered really fast.

20 listopada 2023
Opinia niezależna
Logo CNS PowerTools

Odpowiedź od CNS PowerTools

Hi Kinson, hanks for taking the time to leave a review and I'm glad you rated our services so highly as we strive to keep our standards high in order to provide excellent service.

Oceniono na 5 z 5

Fast delivery

Had to reorder from these because powertoolworld refunded me!

Great postage time and arrivel, I would highly recommend

15 listopada 2023
Opinia niezależna
Logo CNS PowerTools

Odpowiedź od CNS PowerTools

Hi Matt, Thanks for taking the time to leave a review and I'm glad you rated our services so highly as we strive to keep our standards high in order to provide excellent service.

Oceniono na 5 z 5

Super fast service and a brilliant…

Super fast service and a brilliant price , good enough to rival amazon!! Great dewalt product too

14 listopada 2023
Opinia niezależna
Logo CNS PowerTools

Odpowiedź od CNS PowerTools

HI Richard, Thanks for taking the time to leave a review and I'm glad you rated our services so highly as we strive to keep our standards high in order to provide excellent service.

Oceniono na 1 z 5

Avoid this company

Avoid this company, I had a mitre saw delivered and was left unsigned for and stolen from my doorstep. Good communication to start off with when I first let them know what had happened but now this company is now ignoring me. DHL came to my house 5 days after the complaint and hoodwinked my adolescent son to sign a form for a dispute which turned out he’d signed for the delivery. Completely screwed over. Regardless of the reply, I haven’t received the saw and am out of pocket. Typical example of the small person getting done over. If you want a product go and pick it up.

10 września 2023
Opinia niezależna
Logo CNS PowerTools

Odpowiedź od CNS PowerTools

Hi Ben, id just like to confirm that you were never once ignored in the multiple communication we had throughout the investigation that DHL and PayPal made. id also like to add that we never made you or your on sign anything as that was DHL as part of their investigation to find out what had happened to this parcel. After the investigation made by DHL and PayPal they both came to the conclusion that the parcel was delivered and course of action is required and them being our third party courier we can only go by what was advised by our courier. I will agree that the process of investigation was long winded but once again that was out of our control .

Oceniono na 5 z 5

Outstanding service

Outstanding service. Purchased a dewalt circular saw. Opted for free delivery (3-5 days), it arrived the next. Good prices. Don't hesitate. Recommended company!

14 września 2023
Opinia niezależna

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