Bought a smart telescope which got damaged on delivery by the courier. Clifton cameras were always there at the end of the phone to solve the problem and issue a replacement. Will 100% use again in... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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What awesome service! A new camera had been announced for release just before my holiday - contacted Clifton who were super helpful and arranged for shipping on day of release in time for my holidays... Zobacz więcej
Ordered a pair of Leica binoculars at lunchtime on Friday, and they were delivered at 07:40 on Saturday. Well packaged for transit and carefully marked “Fragile”. All-round great service - highly re... Zobacz więcej
I am not good with names, however I was dealt with by 2 superb members of staff, one who kept finding different straight spotting scopes for me to look at and if I had the money would have probably wa... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Zakład fotograficzny
- Sklep z lornetkami
- Sklep fotograficzny
- Laboratorium fotograficzne
- Sklep z teleskopami
Napisane przez firmę
Clifton Cameras are the leading independent digital camera dealer in the UK. We offer Digital Cameras, SLR Lenses, Binoculars, Scopes and More. Best prices and service.
Dane kontaktowe
Unit A1b, Staverton Technology Park, Herrick Way,, GL51 6TQ, Cheltenham, Gloucestershire, Zjednoczone Królestwo
- 01242 339285
- sales@cliftoncameras.co.uk
- www.cliftoncameras.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 75% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Flinn is a great ambassador.
I bought a Swarovski ST Balance and pxd a couple of other items. I was served by Flinn who was very pleasant, polite and professional.
A great ambassador for the business.

Odpowiedź od Clifton Cameras
Order not delivered after 8 days - online it said 3-5
8 days and still waiting for the hard drive I ordered.
When I placed the order, the website stated delivery would take 3-5 working days, and it still says the same now. The only reason I ordered from you was because of that advertised timescale, as I needed it for a specific project. Unfortunately, it's now too late.
I rang on Monday and was told someone would chase it up and email me. I never received anything. I rang again yesterday, was told exactly the same, and once again I've heard nothing.
If you don't have products in stock, don't advertise delivery times that you can't meet. The lack of communication has been just as disappointing as the delay.
God knows when it's going to arrive or I will receive ay kind of communication.

Odpowiedź od Clifton Cameras
Monarch M7 Binoculars
Ordered on line at a competitive price, kept informed of delivery at all times and arrived well packaged. Would recommend

Odpowiedź od Clifton Cameras
Outstanding service
I have never used this company before but yesterday (a Friday) I ordered an equatorial mount for my tripod which I needed for some astrophotography I intend to do soon.
Ordering was straightforward and I chose the standard two to three working day delivery option as I was in no desperate rush.
Within a matter of a couple of hours I had received emails informing me the item ordered had been picked and dispatched to the courier and a little while later the courier informed me they had my package and would let me know when it would be delivered.
Within 24 hours from placing the order the courier contacted me to say it would be delivered today (Saturday) and it arrived safe and sound probably no more than 24 hours from placing the order !
Thank you Clifton Cameras and DPD their chosen courier for renewing my faith in customer service !
It was like a breath of fresh air !
If Clifton Cameras can do it why can't everyone else ...... and that includes the Post Office also !!
Thanks again Clifton

Odpowiedź od Clifton Cameras
Great customer Service
I ordered a large telescope from Clifton Cameras. But it came with a minor cosmetic imperfection (probably due to shipping and handling by courier). CC were quick to respond to my concerns and followed up with the supplier, until the issue was resolved. Customer Service was great. Highly recommend CC.

Odpowiedź od Clifton Cameras
Used goods
I ordered a second hand Manfrotto 349 clamp from them which was less than half the price of a new one it arrived the following day well packaged and you would honestly think it was brand new not a mark on it anywhere.
I would totally recommend them thanks great service .

Odpowiedź od Clifton Cameras
Excellent price and service
Having got myself into photography last year and having borrowed a 70-200mm lens I was in the market for buying my own. I found plenty online, varying in price and condition, but chose one from Clifton which was described as in mint condition and that was competitively priced. I placed my order on Saturday, received confirmation on Monday and despite not upgrading the delivery option it arrived via DPD today, Tuesday. The lens is exactly as described, appears to work fine. Very happy.

Odpowiedź od Clifton Cameras
I was very pleased with Clifton…
I was very pleased with Clifton Cameras' handling of my two recent orders. I had not dealt with this seller previously, but it came out top in price comparison listings for the tripod I was looking for, and had very good customer feedback, so I decided to take a chance. I was not disappointed! The tripod was dispatched immediately by DPD, packaging was excellent, and the tripod arrived in perfect condition. I quickly followed up with an order for a camera shoulder bag. This received the same excellent service as the first order. I was even given a free upgrade to Sunday delivery! Based on my experience with these orders, Clifton Cameras will be the first place I look for future photographic requirements.

Odpowiedź od Clifton Cameras
Great service
Great service, and very competitive prices. Purchased the Lumix S5ii with the 2 lens kit,and couldn't be more happy. Highly recommend.

Odpowiedź od Clifton Cameras
When you speeding over £600 you need to…
When you speeding over £600 you need to deal with companies that instill confidence,
My experience from first talking with Owen to placing my order with first class , order arrived next day , spot on tracking ,
I won't be shopping else where from now on
Highly recommend

Odpowiedź od Clifton Cameras
Clifton Cameras are excellent!
As usual with Clifton Cameras an excellent online shopping experience, competitive price and swift on time delivery. A very satisfied customer!

Odpowiedź od Clifton Cameras
Tired of big Brands over promising…
Tired of big Brands over promising and under delivering, then look no further than Clifton Cameras for ALL your camera needs. Staff are friendly, helpful and often go that extra mile to ensure great Customer satisfaction and do call you back, which is nice. Always worth asking if they Price match, you never know you may just get that bargain you have been looking for. Delivery is as you expect, on time with real time tracking where applicable and always well packaged, so you know your gear will arrive safe and in pristine condition. Why not try them, don’t wait, now is good you have nothing to loose, and if they haven’t got the stock in, don’t worry, they can source the item very quickly from my experience.

Odpowiedź od Clifton Cameras
Clifton Cameras - what a superb optical shop
I recently went in to Clifton Cameras to consider buying another piece of optical equipment. This is the second time I've done this over the last 3 years, and it is the second time that I have come away with exactly what I need, despite having gone in with other products in mind on the basis of online research.
The Clifton Cameras team not only know their optics, but they work with you to understand your needs and find the best products to meet your real requirements within the limitations of your budget. Trying similar products out is no problem and they're there to support you in deciding. There's no pressure selling, upselling or anything like that.
They're a quality optical shop, with quality products, and expert people who talk at your level.
Thank you.

Odpowiedź od Clifton Cameras
Great service, delivery & packaging - all on a Sunday too!
Very helpful on the phone on a Saturday morning to guide me through getting a discount on website and arranging Sunday delivery. Packaging was superb and DPD fully informed delivery from start to finish. Only second time I have shopped here as mainly a Leica collector - but will return for sure.

Odpowiedź od Clifton Cameras
I've bought plenty of cameras from…
I've bought plenty of cameras from Clifton and have always had a very positive experience. Packing great, communication great, items in the exact condition as described. Would recommend to all. Thanks.

Odpowiedź od Clifton Cameras
Superb service
Superb service. My purchase was delivered very quickly and was well packaged. Thoroughly impressed.

Odpowiedź od Clifton Cameras
Masterclass in Customer Service
This is the 4th time (I think!) I've bought something substantial from Clifton Cameras and every time they give a masterclass in customer service- whether it's a simple purchase or a more detailed product enquiry.
Thanks guys for another great experience.

Odpowiedź od Clifton Cameras
Great
Ordered a Seestar S30 Pro Thursday evening, and paid for Saturday delivery, which still worked out cheaper than the 3-5 day delivery on some other sites.
Got tracking info Friday morning, and it turned up as expected on Saturday, well packaged.
My only niggle is that the cashback for TopCashback didn't track automatically, but hopefully that will get sorted. (Edit: I opened a claim via TopCashback and although it took a while, this was resolved)
Would use these guys again if they had what I need at a competitive price.

Odpowiedź od Clifton Cameras
Item not delivered
I can't fault Clifton Cameras' service; however, during my conversation with the salesperson, they said that once the item was with the courier (DPD), it was effectively out of their hands. This simply isn't good enough. I've now wasted several hours waiting for a DPD driver who never showed up for 2 days running. This is incredibly frustrating and taints the whole transaction, not to mention creating stress.
FAO Clifton Cameras - while I appreciate that you don't have control over DPD, you do have control over which courier service you use. DPD, in my personal experience, has to be one of the worst in the UK, and I'm sure I'm not the only client affected by their ineptitude. I would strongly urge you to find a more reliable courier company that aligns with your service ethics. In the meantime please can you escalate this within DPD and ensure delivery is made.

Odpowiedź od Clifton Cameras
Excellent service
Excellent service, good communication.
Competitive price.

Odpowiedź od Clifton Cameras
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