I have been shopping with this company since 2016. I don't know what happened, but the sizing is actually inconsistent now, but more importantly, the fabrics are junk. I could get better quality and s... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Never have I had a bad experience with City Chic. They have fantastic sales and clearance deals, often. I literally got 12 perfectly fitting bras for less than $50, by utilizing their awesome clearanc... Zobacz więcej
Reakcja na opinię
Had a few little issues but the customer service more than made up for it they have been fantastic with every issue I have had. Wrong dress arrived and they sent a replacement as long as they have it... Zobacz więcej
Reakcja na opinię
Customer service very helpful in trying to understand why online shipment wouldn't ship to Canada. Recently this company changed its policy, but it is nowhere to be found that they stopped shipping t... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep z odzieżą dla puszystych
- Sklep odzieżowy
- Sklep z bielizną ozdobną
- Sklep z butami
- Sklep z odzieżą damską
O City Chic USA
Napisane przez firmę
New In Dresses Shoes Lingerie sale
Dane kontaktowe
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
I received my items sooner than…
I received my items sooner than expected. All of my items where wonderful and the price was great. I check in all the time to check for sale items its my favorite. I highly recommend.

Odpowiedź od City Chic USA
Never have I had a bad experience with…
Never have I had a bad experience with City Chic. They have fantastic sales and clearance deals, often. I literally got 12 perfectly fitting bras for less than $50, by utilizing their awesome clearance and their BOGO. The clothes are very nice, and I actually managed to find a dress that I absolutely love. Which is incredibly difficult, because I have very specific requirements and style, which makes dress shopping an ordeal. Never would have guessed I'd find The One, at an online retailer. I'm a repeat customer, and recommend City Chic wholeheartedly, for gals that love trendy clothing.

Odpowiedź od City Chic USA

Odpowiedź od City Chic USA
Your clothes never fit me
Your clothes never fit me. The body is always wrong, it's so discouraging. I used to order from you in 2020 and the dress I purchased is still in pristine condition. The quality of your clothes have changed significantly, and its very apparent. At this point, I'm going to have to start shopping elsewhere.

Odpowiedź od City Chic USA
Found a store (online only) my clothes…
Found a store (online only) my clothes actually fit and I want to wear them. If I try something and it doesn't fit, or the style is not good for me they have an awesome return policy. Thanks city for giving big girls style.

Odpowiedź od City Chic USA
Great customer service
I received great customer service. My package was lost and I was able to get the items replaced. Thank you!

Odpowiedź od City Chic USA
$20 and under
Recently you had the $20 and under category, which I took full advantage of. Dresses that were >$100 I was able to purchase for $20 or less. I loved every piece that I purchased and cannot wait until the next time.

Odpowiedź od City Chic USA

Odpowiedź od City Chic USA
City Chic is My Go-To!
The quality of the clothing is excellent. The price is also very good. The fit is beautiful, not too tight or too loose. Everything shipped quickly!

Odpowiedź od City Chic USA
I had a question about an order and the…
I had a question about an order and the representative worked hard to solve my problem and was very professional.

Odpowiedź od City Chic USA
Very disappointed that they don't ship…
Very disappointed that they don't ship to Canada anymore.

Odpowiedź od City Chic USA

Odpowiedź od City Chic USA
Melted plastic on dress
When I found some melted plastic on my dress in front of the dress I called right away
The dress was discontinued so I could not replace the item but chose a different dress which was equally nice.

Odpowiedź od City Chic USA
STEER CLEAR!! Order NOT delivered. TERRIBLE Customer Service
This company is terrible. I placed an order on 5/26/2023 for my graduation on 7/9/2023. I never received my order. After reaching out to the company and receiving no feedback, I initiated a refund claim with PayPal. Then suddenly someone got back to me telling me they couldn't issue me a refund, but would give me a credit. This was my first time ordering from the site and my items never arrived, why on earth would I want a credit to have the same experience again?! I insisted on a refund to which they kept responding offering a credit. Weeks later my order shows up at my door on August 11th... graduation was over a month ago. Save yourself the time. Order from somewhere else who uses more reliable shipping carriers and actually will actually take accountability and provide a refund instead of trying to game you into still shopping with their company. This is awful!

Odpowiedź od City Chic USA
Change in shipping
Customer service very helpful in trying to understand why online shipment wouldn't ship to Canada. Recently this company changed its policy, but it is nowhere to be found that they stopped shipping to Canada

Odpowiedź od City Chic USA
Customer service vs. No shipping
Customer service is good but issue with shipping to Canada has yet to be resolved so I have stopped frequenting the website as there is no point to look at anything.

Odpowiedź od City Chic USA
You stopped shipping to Canada with no…
You stopped shipping to Canada with no warning, said it was temporary. I was told by one customer service rep that you will no longer be delivering here and another you will be delivering again with improvements. I have yet to get a straight answer. As a good customer I expect more communication from your service department. You have left me hanging for months.

Odpowiedź od City Chic USA
Asked a question and got an immediate…
Asked a question and got an immediate answer, Thanks!

Odpowiedź od City Chic USA
It’s kind of frustrating to be asked to…
It’s kind of frustrating to be asked to provide feedback when my question was “Why aren’t you shipping to Canada anymore?” And the associate isn’t able to provide any updates for your company. It’s not their fault, but if duty fees are the issue, then there should be better brokerage arrangements and covering of duty at time of payment. I wasn’t even actually able to get a reason as to why shipping to Canada has been suspended, and there was absolutely no information as to when it would be rectified. Again, this is NOT the fault of the associate.

Odpowiedź od City Chic USA
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







