Food was fantastic at very reasonable price. It was ready on time. Couldn't fault anything.We will definitely be back.
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Our first takeaway meal with little India it was absolutely gorgeous very tasty and plenty of it. Delivered within 30mins and piping hot. Will certainly be ordering from them again.
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This has to be the worst butter chicken we have ever tried. It bore almost no resemblance to what this dish should be. The sauce was thin, greasy and strangely sour — missing the rich, creamy, sweet... Zobacz więcej
Reakcja na opinię
I used Chefonline to order takeaway food from the Royal Jaipur restaurant, Landford. Menu choice was easy and I selected to pay on collection. This went smoothly and my food was ready as soon as I arr... Zobacz więcej
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Informacje dotyczące firmy
O ChefOnline.co.uk
Napisane przez firmę
Welcome to ChefOnline, your gateway to takeaways!
Our online food ordering platform is the finest choice for ordering food. You can find a wide range of restaurants and takeaways from YOUR own neighbourhood with ChefOnline. Get exclusive discounts and deals on your first order, browse through mouth-watering menus, make instant table reservations, and get takeaways brought right to your doorstep — only with ChefOnline!
Dane kontaktowe
Zjednoczone Królestwo
- support@chefonline.co.uk
- www.chefonline.co.uk
4,0
Dobra
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 88% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Delivery was quite late half an hour…
Delivery was quite late half an hour after the time that was stated the food wasn’t the best. I’ve had better.
27 grudnia 2025
Odpowiedź od ChefOnline.co.uk
Dear Elizabeth,
We’re sorry to hear that your order arrived later than expected and did not meet your expectations.
As an online ordering platform, we act as a medium between customers and restaurants. Delivery times and food quality are managed by the restaurant, however your feedback has been shared with them for review.
Thank you for bringing this to our attention. We appreciate your patience.
Odpowiedź od ChefOnline.co.uk
Dear Naia,
Thank you for your feedback! We’re delighted to hear you loved Balti dishes and look forward to serving you again soon.
Naima is superb, discounts on collection with cash, all flavours and strengths available. You can watch them cook.
Prompt, excellent, bfriendly service, as always.
28 grudnia 2025
Odpowiedź od ChefOnline.co.uk
Dear Pete Dawson,
Thank you for your kind review! It’s great to hear that you enjoyed the wide range of flavours, the collection discounts, and the opportunity to watch the food being prepared. Your kind words about Naima and the prompt, friendly service are much appreciated. We look forward to serving you again soon!
Odpowiedź od ChefOnline.co.uk
Dear Sarah,
Thank you for your feedback. We’re sorry to hear that you found the website difficult to use, though we are pleased your order was ultimately successful.
We attempted to contact you to better understand the issue but were unable to reach you. If you’re able to share further details, please email our support team at support@chefonline.co.uk so we can review this with our technical team.
Odpowiedź od ChefOnline.co.uk
Dear Robert Howell,
Thank you for your kind review! We’re delighted to hear that you enjoyed the service and that the food was ready on time. We truly appreciate your support and look forward to serving you again soon.
Odpowiedź od ChefOnline.co.uk
Dear Rachael,
Thank you for sharing such wonderful feedback. Happy to hear that you find our platform user-friendly. We look forward to serving you again soon.
Odpowiedź od ChefOnline.co.uk
Dear Paige,
Thank you for your feedback. We’re sorry to hear that your order did not arrive.
As an online food ordering platform, we act as a medium between customers and restaurants. We can confirm that the order was successfully sent to the restaurant and printed from the restaurant printer. The preparation and delivery are managed directly by the restaurant.
If you are able to share further details, please email us at support@chefonline.co.uk so we can review the matter and support you further.
Placed an order, all accepted, went to collect,
Placed an order, all accepted, went to collect and the shop wasn’t even open!!! Gutted!!!
23 grudnia 2025
Odpowiedź od ChefOnline.co.uk
Dear Nicola,
Thank you for your feedback. We’re sorry for the inconvenience caused when you arrived to collect your order and found the restaurant closed.
As an online ordering platform, we act as a medium between customers and restaurants. The order was accepted and printed by the restaurant, however it appears they closed earlier than expected without updating their availability during the Christmas period.
We’ve shared your feedback with the restaurant and reminded them to keep their opening hours up to date to avoid this happening again.
Thank you for bringing this to our attention.
Quick and easy ordering
A bit unclear at the end with checkout then selecting collect / delivery then another checkout instead of pay now (say)
Would like to be able to search for items on menu.
Would like to be able to see items or get more CV descriptions.
23 grudnia 2025
Odpowiedź od ChefOnline.co.uk
Dear Mr Williams,
Thanks for the feedback. We’re glad you found ordering quick and easy
We appreciate your suggestions around checkout clarity, menu search, and item descriptions, and have shared them with our team.
Used for local takeaway
Used for local takeaway. Good site for ordering takeaway to pick up. Some takeaways give discount if picking up the order
1 lutego 2025
Odpowiedź od ChefOnline.co.uk
Dear Rakesh,
Thank you for your feedback. We’re glad you found the platform easy to use for local collection orders. It’s great to hear the pickup discounts offered by some restaurants added value to your experience.We look forward to serving you again soon!
Odpowiedź od ChefOnline.co.uk
Dear Steven,
Thank you for your feedback. We’re sorry to hear about the difficulties you experienced with site performance and codes, though we’re pleased your order was ultimately successful.
We attempted to contact you to better understand the issue but were unable to reach you. If you’re able to share further details, please email our support team at support@chefonline.co.uk so we can review this with our technical team.
Nice and simple and good prices.
20 grudnia 2025
Odpowiedź od ChefOnline.co.uk
Hello Stephen,
Thank you for your wonderful feedback. We’re delighted to hear that you found our platform easy to use and enjoyed the great prices. We look forward to serving you again soon.
Very bad service
Very bad service. Was supposed to pick up at 19:28 was still waiting for my food at 8pm. All I was given as an apology was a bottle of beer and 1 poppadom?! Kind of a kick in the teeth really. I doubt I will return now which is a shame as the opening night was very good.
20 grudnia 2025
Odpowiedź od ChefOnline.co.uk
Dear Jason,
Thank you for your feedback. We have shared your comments with the restaurant regarding the delay to your order on opening night. The restaurant has apologised and offered a drink and a poppadom as a gesture of goodwill. We are also pleased to hear that, overall, the opening night was very good.
Easy take out order
It was easy to navigate the site. The order was ready quickly and the food was delicious !
20 grudnia 2025
Odpowiedź od ChefOnline.co.uk
Dear A Roden,
Thank you for your kind feedback! We’re glad to hear you found the site easy to use and that your order was ready quickly. It’s great to know you enjoyed the food. We look forward to serving you again soon!
The food is normally beautiful and we…
The food is normally beautiful and we have never had a problem from there before until this evening. I don't know if it was because we were the last customer before closing but the food was inedible. Infact one of our family was very ill after eating. I am extremely upset.
Update: The manager contacted us and has deeply apologised which we accepted and said this was a one off occasion. They then refunded the whole amount of the takeaway.
20 grudnia 2025
Odpowiedź od ChefOnline.co.uk
Dear Donna Hill,
Thank you for your message. We’re very sorry to hear about your recent experience and understand how disappointing this must have been, especially given your previous positive orders.
We have shared your feedback with the restaurant so they can review the matter, particularly regarding food quality and safety.
Thank you for bringing this to our attention, and we appreciate your patience.
Very easy to use and food was ready to…
Very easy to use and food was ready to collect in 30mins.
18 grudnia 2025
Odpowiedź od ChefOnline.co.uk
Dear Tricky,
Thanks for the great feedback! We’re glad the ordering process was easy and that everything was ready on time for collection.We truly appreciate your support and look forward to serving you again soon.
Odpowiedź od ChefOnline.co.uk
Dear Mark,
Thanks so much for your kind words! We’re really pleased to hear you enjoyed the food and generous portions.We truly appreciate your support and look forward to serving you again soon.
Odpowiedź od ChefOnline.co.uk
Dear Holdstock,
Thank you so much for your kind words! We’re delighted you enjoyed your experience with us. We truly appreciate the recommendation and hope to see you again very soon.
Very nice food 😋
Very, nice ,food was nice and hot, lots of food defo more then needed for 4 people, as requested changed one of the mains for us with no extra cost ,
14 grudnia 2025
Odpowiedź od ChefOnline.co.uk
Dear Chris,
Thank you for your kind feedback! We’re delighted to hear you enjoyed the food and that it arrived hot. We’re also glad the portion size and the requested change met your expectations. We truly appreciate your support and look forward to serving you again soon.
All round excellent experience
All round excellent experience. Choice, price and ease of payment.
9 grudnia 2025
Odpowiedź od ChefOnline.co.uk
Dear Keith,
Thank you so much for your wonderful feedback! We’re delighted to hear that you had an excellent experience and that the choice, pricing, and ease of payment all met your expectations.
We truly appreciate your support and look forward to serving you again soon!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.