Food was fantastic at very reasonable price. It was ready on time. Couldn't fault anything.We will definitely be back.
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Our first takeaway meal with little India it was absolutely gorgeous very tasty and plenty of it. Delivered within 30mins and piping hot. Will certainly be ordering from them again.
Reakcja na opinię
This has to be the worst butter chicken we have ever tried. It bore almost no resemblance to what this dish should be. The sauce was thin, greasy and strangely sour — missing the rich, creamy, sweet... Zobacz więcej
Reakcja na opinię
I used Chefonline to order takeaway food from the Royal Jaipur restaurant, Landford. Menu choice was easy and I selected to pay on collection. This went smoothly and my food was ready as soon as I arr... Zobacz więcej
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Informacje dotyczące firmy
O ChefOnline.co.uk
Napisane przez firmę
Welcome to ChefOnline, your gateway to takeaways!
Our online food ordering platform is the finest choice for ordering food. You can find a wide range of restaurants and takeaways from YOUR own neighbourhood with ChefOnline. Get exclusive discounts and deals on your first order, browse through mouth-watering menus, make instant table reservations, and get takeaways brought right to your doorstep — only with ChefOnline!
Dane kontaktowe
Zjednoczone Królestwo
- support@chefonline.co.uk
- www.chefonline.co.uk
4,0
Dobra
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 88% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Odpowiedź od ChefOnline.co.uk
Dear Philip,
Thank you for your feedback! We’re delighted to hear you enjoyed the food and that it arrived on time. We look forward to serving you again soon.
I put in my order at 4 p.m
I put in my order at 4 p.m. on New Year's Eve for a 6:35 pick-up, but ended up waiting until 8 p.m. to receive the food. It was quite chaotic.
5 stycznia 2026
Opinia niezależna
Odpowiedź od ChefOnline.co.uk
Dear Dhoal Vonk,
Thank you for sharing your feedback. We sincerely apologise for the delay and inconvenience you experienced with your New Year’s Eve order. Although busy periods can be challenging, this should not have affected your experience.
We truly appreciate your patience, and your feedback has been shared with the relevant restaurant to help improve their service during peak times.
This is more about the restaurant food…
This is more about the restaurant food quality than the agents that I ordered through. Food from Moonlight Tandoori is always good & delivered quickly. We have been using them for years for those reasons.
1 marca 2025
Odpowiedź od ChefOnline.co.uk
Dear Steve Morris,
Thank you for your wonderful feedback! We’re delighted to hear that you consistently enjoy the food quality and quick delivery from Moonlight Tandoori. Your loyalty over the years truly means a lot to us, and we look forward to serving you again soon.
Odpowiedź od ChefOnline.co.uk
Dear Humza,
Thank you for taking the time to share your feedback with us.
We’re sorry for the confusion caused regarding the delivery service for this restaurant. As an online ordering platform, we act as a medium between customers and our partner restaurants, and delivery availability is managed directly by the restaurant.
We have contacted the restaurant to review the matter and clarify their current delivery status. Once we receive their feedback, we will update you by email accordingly.
Thank you for your patience and understanding.
Great food and delivery
3 stycznia 2026
Odpowiedź od ChefOnline.co.uk
Dear Customer,
Thank you for your kind feedback! We’re delighted to hear you enjoyed both the food and the delivery service. We look forward to serving you again soon.
Odpowiedź od ChefOnline.co.uk
Dear Jon ,
Thank you for your feedback. We’re sorry to hear that the food arrived lukewarm and was disappointing.
As an online ordering platform, we act as a medium between customers and restaurants. Food quality and temperature are handled directly by the restaurant, but we will share your comments with them for review.
Thank you for bringing this to our attention
The food was fantastic as always and…
The food was fantastic as always and was delivered fairly quickly, but I ordered lamb tikka Pathia but got chicken.
3 stycznia 2026
Odpowiedź od ChefOnline.co.uk
Dear Sean,
Thank you for your feedback. We’re really pleased to hear you enjoyed the food and that it arrived quickly. We’re sorry about the mix-up with your order and have shared this with our partner restaurant so they can look into it and prevent it from happening again.
We appreciate you bringing this to our attention and hope to serve you again soon.
Ordering though chef on line was…
Ordering though chef on line was straight forward from start to finish.
3 stycznia 2026
Odpowiedź od ChefOnline.co.uk
Dear Paul,
Thank you for your great feedback! We’re delighted to hear that you found the ordering process with ChefOnline smooth and easy from start to finish. We look forward to serving you again very soon.
Odpowiedź od ChefOnline.co.uk
Dear Mhari Fox,
Thank you for the excellent feedback! We’re pleased to know you found the system efficient, simple to use, and completely hassle-free.
Your support is much appreciated, and we look forward to serving you again soon.
Always lovely food at Indian Moments
Always lovely food at Indian Moments, Harlow. I eat in more often than takeaways, but the chefs definitely know what they're doing.
31 grudnia 2025
Odpowiedź od ChefOnline.co.uk
Dear David,
Thank you for your wonderful review! We’re delighted to hear you always enjoy the food at Indian Moments, Harlow. It’s great to know the partner restaurant continues to impress, whether you dine in or order takeaway.
We truly appreciate your support and look forward to welcoming you again soon.
Odpowiedź od ChefOnline.co.uk
Dear Simon,
Thank you for the great review! We’re pleased to hear you found the ordering process easy to use and that your food was prepared right on time.
We truly appreciate your support and look forward to serving you again.
Such a shame
The food at Newent Tandoori is normally excellent, this time the Naan’s and the lamb tikka were all burnt 🥵 we were so sad 😭
29 grudnia 2025
Odpowiedź od ChefOnline.co.uk
Dear Claire,
Thank you for taking the time to share your experience. We’re really sorry to hear that the naan and lamb tikka did not meet expectations on this occasion, especially as you’ve enjoyed the food before.
As an online ordering platform, we act as a medium between customers and restaurants. We’ve shared your feedback with the restaurant so they’re aware of the issue and can review it directly.
Thank you for your patience and understanding.
Arrived on time but wasn't very hot
1 stycznia 2026
Odpowiedź od ChefOnline.co.uk
Hello Rachel,
Thank you for your review. We’re sorry to hear the food wasn’t as hot as expected. However, your feedback has been forwarded to the appropriate restaurant. Hope to serve you again soon!
Food was great
Food was great, usual standard considering restaurant was really busy (New Years Eve) Slight delay, but was informed straight away and was ready 2 mins after arriving to pick up. 5 Stars
1 stycznia 2026
Odpowiedź od ChefOnline.co.uk
Hello Graham,
Thank you for your wonderful feedback! We’re pleased to hear you enjoyed the food and the service. Hope to see you again soon!
Odpowiedź od ChefOnline.co.uk
Dear Sarah,
Thank you for your kind feedback. We’re really pleased to hear you enjoyed the food, fast delivery, and friendly service. Thanks for ordering through our platform and for taking the time to share your experience.
When I went to collect, over the period between Xmas and New Year the restaurant was closed.
When I went to collect the restaurant was closed (over the holiday period) so outlets presumably need to be better trained in the use of the chefonline website (I presume that when they know they'll not be open they can update that fact on the chefonline website).
30 grudnia 2025
Odpowiedź od ChefOnline.co.uk
Dear Dan Sasson,
Thank you for your feedback. We’re very sorry for the inconvenience caused when you arrived to collect your order and found the restaurant closed.
Your feedback has been shared with the restaurant and they’ve been reminded to update availability during holiday periods. Thank you for your patience and understanding.
Know it was New Year’s Eve and probably…
Know it was New Year’s Eve and probably would have a wait, but did not envisage an hour and a half wait, very disappointing.
1 stycznia 2026
Odpowiedź od ChefOnline.co.uk
Dear Jackie Kendrick,
Thank you for your feedback. We sincerely apologise for the extended wait time on New Year’s Eve. Your feedback has been shared with the restaurant to help improve service during busy periods. Thank you for your patience and understanding.
order placed at 4pm on NYE for 6.35…
order placed at 4pm on NYE for 6.35 pick up.. had to wait until 8pm for the food. total shambles...
31 grudnia 2025
Opinia niezależna
Odpowiedź od ChefOnline.co.uk
Dear Simon,
Thank you for your kind feedback. We’re pleased to hear you enjoyed the food, found it very tasty, and were happy with the portion sizes. Thank you for choosing to order through our platform, and we hope to support your future orders again soon.
Ordered on line for New Years Eve supper
Ordered on line for a surprise 30 minutes wait for pick up, arrived to pick up and had to wait a further 50 minutes
Got home to find missing garlic nam bread. Not a deal breaker as the food supplied not as good as normal.
A little disappointed but it was NY eve so here’s to a return to normal service in 2026
31 grudnia 2025
Odpowiedź od ChefOnline.co.uk
Dear Brian
Thank you for sharing your feedback.
We’re very sorry to hear about the long wait on New Year’s Eve and that the food did not meet expectations. We understand how disappointing this can be during a busy period.
For clarity, the order was placed as cash on collection and did not include a garlic naan. As a food ordering platform, we’ve shared your comments with the restaurant so they can review the service and waiting times.
Thank you for bringing this to our attention.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.