Cheerble Recenzje 

Amazing customer service. Originally ordered the Wicked Air Ball, unfortunately my dog was fixated on unscrewing the ball almost immediately. When I reported the issue, the customer service rep recommended the Wicked PE ball, which doesn’t unscrew, and sent the new model as a replacement. The product is well made and my dog really enjoys the PE model!

Excellent service! The inner core of our Wicked Egg stopped working. I wrote about my problem to Elaine at Cheerble Support Team and it was determined that I needed a new center core. Elaine is going to send me a replacement.

I never received the Candy Brush.
US customs has changed (thanks Trump) and the Candy Brush is with our USPS on its way. Cheerble reached out this morning to explain the delay. They also offered to send me an "Ice Cream Ball" as a replacement for the M3 ball that was too loud for my delicate little girly-girl cat.
These are great toys distributed by an obviously great company Cheerble. They will respond to compliments as well as complaints, and they will go out of thier way to make things right. Just try to remember that "day time" in the U.S. is "night time" in china and we all need to sleep :)

The Wicked Ball SE is the perfect size for my 25 pound dog. It’s fun to see my dog interact with the ball and move around.

The material is very fragile and was easily broken in the first play session (other cheap play balls usually last for months). The product is also easily unscrewed and pops open while our dog plays with it, even if we tighten the ball fully.

The response from customer service was swift and very helpful. My pup loves his new toy!!

Very happy with our experience with Cheerble! My dogs (15 & 3) loved the Wicked ball. Will most definitely order more.

I bought the Wicked Ball version of their product assuming it would roll like all other products but it would only bounce. I reached out to customer service and they said the one I wanted was the Wicked Air product and offered to ship me one free of charge in exchange for a company review. Based on Customer Service 5/5.

This is a very attractive product with simple packaging, and ease of use. My dog is very entertained.

I recently gave a 1 star review to Cheerble and want to withdraw my comments. First, my reason for the 1st review: We ordered the Wicked bone on Dec. 5 and was expecting a confirmation that our order was received. The payment was received so I panicked. I contacted the company and they contacted me immediately. The mistake was on my part and I take full responsibility. I do wish the Cheerble company would send a confirmation notice and thus the reason for the 4-stars review.

Now for the true review. This toy is so creative and we all have so much fun, (dog included) watching our dog play with the Wickedbone Smart Bone! This is a high quality, durable product that charges on usb and runs on an app. The parent has the choice to run a manual program or automatic that activates when touched. Sometimes there is a delay, but we found the delay sometimes catches our dog off guard. I worry about his chewing the ends or "tires", but if that's the case, we have the option to buy replacements. We have ZERO regrets on this product and highly recommend the Wickedbone Smart Bone for your dog!

I give this product 5-Stars!

I received a Wicked Bone as gift and it had a problem. (Will not connect to app). I raised a ticket with the team and Elaine Chen has been very helpful. They have sent me a replacement very quickly. They stand by their product.

I ordered a Wicked ball. Good product and outstanding customer support !

The first ball I got wasn’t strong enough to run on carpet, so I emailed asking for return instructions and they sent me an upgrade with a stronger motor at no extra cost. All animals are different so don’t expect yours to take to it right away, but the customer service was great!

What a great toy. My little miss Vicky just loves it. She kept herself busy for hours. Without this toy, poor little Vicky would've been devastated as we had to put down our old dog Buddy. His heart and liver were giving out . This cheerble ball has kept Vicky from getting depressed,and it's helped me from getting overly depressed just by watching Vicky have fun with the ball.

Excellent customer service. Thank you!

Hele fijne ervaring met de support afdeling, omdat het pakketje op een ander pick up point was afgeleverd ( adres gewijzigd door pakket bezorgdienst) werd het teruggestuurd, na mail contact met support (die super snel reageerde) hebben ze het nog een keer opgestuurd, dit keer kwam het weer verkeerd aan alleen had ik het nu beter in de gate. Kwaliteit is super van de cheerble en de hond vind hem geweldig.

I wasn’t entirely sure how good the Wicked Egg would be, got an offer so felt I would risk it. As vids looked great.

I was surprised how invested in it my Border Collie, Bess, was, she loves it.
I have to watch her as she’s a strong chewer, but it feels a solid item and it does what it’s meant to do, I’m very pleased.
I think my only point would be it seems to thrown lots of treats out at once, when it was on the mid-difficulty and then not often enough on hard, but I’ve not read the instructions properly to see if there’s a way to alter the rate, but Bess isn’t complaining!!

I have had one of the Cheerble balls for years now and my cat loves it! The interactive feature is perfect for keeping her entertained and stimulated. Think you Cheerble for an amazing product!

Cats absolutely loved both the ball and wicked mouse. Had a minor issue with the mouse but Elaine and the rest of the team got it resolved super quickly. 10/10 product and customer service.

Wicked ball is awesome! My dog brings the ball to me very often so that I can turn it on for him. Funny thing is that he likes to keep the ball in his mouth while it's bouncing 😊 He really enjoys the toy. Great to see how he observes the ball while it's in 'resting mode' and touches it with his paw to activate it again