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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

From start to finish Molly was absolutely incredible, nothing was too much trouble. We had a lengthy year long relationship due to previous house sales falling through and Molly was there ever... Zobacz więcej

Oceniono na 5 z 5

I would highly recommend John Charcoal. Rob Gurr guided us through through process smoothly and answered all our questions and helped us along the way. Chantelle was fantastic too, following through t... Zobacz więcej

Oceniono na 5 z 5

Absolutely great from start to finish. Took the time to really understand financial requirements. Charles Mills was excellent to deal with. Highly recommend to anyone with mortgage needs - particul... Zobacz więcej

Oceniono na 5 z 5

I had Molly Wilsden as my mortgage advisor, and she was absolutely amazing. After a very lengthy and difficult process, and speaking with a few mortgage advisors before hand who could not help, i foun... Zobacz więcej

Informacje dotyczące firmy

  1. Pośrednik kredytów hipotecznych

Napisane przez firmę

John Charcol is the original independent mortgage broker, with 50 years' experience in finding the best mortgage rates for every type of buyer. Whether you are investing in property or are looking to buy your first home, we are experts in providing independent mortgage advice for all kinds of buyers.


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4,9

Doskonała

Wynik TrustScore: 5 na 5

2 tys. recenzji

5 gwiazdek
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3 gwiazdki
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4,9

Wszystkie recenzje

(1508)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 284

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Oceniono na 5 z 5

Fantastic Support from Alvin and the Team

I wanted to leave a review for the excellent service I received from John Charcol when arranging my mortgage. Although my mortgage was completed back in October last year, I’ve been meaning to share my feedback as the experience was genuinely outstanding.

A special thank you to Alvin Rajcoomar, who helped me secure my mortgage for the second time. Alvin was incredibly professional, knowledgeable, and supportive throughout the whole process. He made everything clear and straightforward, which really helped take the stress out of what can often be a complicated process.

I’d also like to give a quick shout out to Fiona Allan for all of her support along the way. Her assistance and communication were greatly appreciated and made the whole experience even smoother.

I would highly recommend John Charcol to anyone looking for mortgage advice, and I wouldn’t hesitate to recommend them to my friends and family. Thank you again to the team for such a great service.

10 października 2025
Opinia niezależna
Oceniono na 5 z 5

Superb support

Daniel has been great, would highly recommend him.
He answered any questions, no matter how minor or trivial and supported me through the remortgaging process.

4 marca 2026
Opinia niezależna
Oceniono na 5 z 5

Susy and Chantelle saved the day after a terrible experience elsewhere

​We cannot recommend John Charcol highly enough, specifically Susy and Chantelle, who were absolutely incredible.
​Our circumstances were very unique, and we originally went with a different broker who completely misled us. It was a stressful and frustrating experience that left us doubting if we could get a mortgage at all.
​From the moment we switched to John Charcol, the difference was night and day. Susy and Chantelle are quite simply the best in the business. They took the time to truly understand our complex situation, corrected the bad advice we’d been given elsewhere, and navigated the process with total expertise and honesty.
​If you have a non-standard case or have been let down by another broker, do yourself a favor and speak to this team. They turned a nightmare into a success. Thank you both so much!

28 lutego 2026
Opinia niezależna
Oceniono na 5 z 5

Exceptional Service – Strategic, Fast, and Highly Professional

We recently worked with Rebecca McKetty at John Charcol for a mortgage on a property purchase, and the service was outstanding.

Our case wasn’t straightforward but Rebecca handled every administrative hurdle with ease. She was incredibly proactive, reaching out to solicitors to resolve panel issues and ensuring our application was submitted just before a rate change.

The result spoke for itself: we had a formal mortgage offer issued within five days of submission.

If you want a broker who actually understands the 'strategy' of a move rather than just the paperwork, we cannot recommend Rebecca and the team at John Charcol highly enough.

23 lutego 2026
Opinia niezależna
Oceniono na 5 z 5

Absolutely superb service

When we decided, nearly a year ago, to use a large firm of brokers for our remortgaging, we had no idea how long and complex the process would be, and were unsure what level of service we might receive. We completed yesterday and cannot praise John Charcol (and specifically Georgia Holmes, Partner) for a really quite extraordinarily brilliant service. Georgia guided us through the process professionally, diligently, competently and with every kindness and friendliness possible, including taking our calls when she was on holiday! We couldn't possibly have received better service. And our monthly payments have gone down too...

28 lutego 2026
Opinia niezależna
Oceniono na 5 z 5

We had a brilliant experience with John…

We had a brilliant experience with John Charcol. Our mortgage broker, Alvin, supported by Fiona, gave us expert advice, found us a great mortgage deal and helped us navigate the homebuying process as first time buyers. Alvin was really proactive, reaching out when mortgage rates came down to find us the best possible deal. We would definitely use them again and recommend their service to anyone looking for a great mortgage broker.

27 lutego 2026
Opinia niezależna
Oceniono na 5 z 5

First Class Service

Staff were pleasant, polite and we were and kept in the loop promptly and at all times.
Details were explained in plain language and very helpful with any queries we had.
I would have no problem in recommending them
Thank You Very Much


20 lutego 2026
Opinia niezależna
Oceniono na 5 z 5

Fantastic Mortgage Broker

Williams was absolutely fantastic throughout the whole mortgage hunt and house buying process. We'd contacted JC a long time before buying and they were so helpful we decided to stay with them when we actually decided to buy.

William found us a competitive mortgage and kept us updated on changes in rates as and when they occurred. Very responsive and helpful and really couldn't have asked more from him. Thank you!

17 lutego 2026
Opinia niezależna
Oceniono na 5 z 5

I would highly recommend John Charcol

I would highly recommend John Charcol. Rebecca was so patient with us explaining each part of the lender searching and mortgage process. She replied to emails and phone calls incredibly quickly.

20 lutego 2026
Opinia niezależna
Oceniono na 5 z 5

10/10, would recommend!

First time buyers here! We had the easiest time with John Charcol! Our advisor Penny made finding a mortgage that fit us super easily. When rejected by a lender, she reassured us and secured us a mortgage with a different lender and also updated us on interest changes and kept chasing people when we needed answers from other parties. Made the experience feel easy and doable.

19 lutego 2026
Opinia niezależna
Oceniono na 5 z 5

5 stars.

Don't have a bad word to say about the team at JC. Went above and beyond what I expected a broker would from start to finish.
All calls returned if not answered, emails replied to straight away. Constantly working in the background chasing a painfully slow solicitor on my behalf. A really appreciated service.

18 lutego 2026
Opinia niezależna
Oceniono na 5 z 5

I highly recommend Mike Ritchie at John…

I highly recommend Mike Ritchie at John Charcol.

My Scottish holiday let remortgage was fairly complex, but Mike was personable, thorough and completely on top of everything from start to finish. He explained things clearly, was always responsive, and took a huge amount of stress out of the process.

I felt confident throughout that he genuinely cared about securing the right outcome for me. I wouldn’t hesitate to recommend him, especially for more specialist property finance.

16 lutego 2026
Opinia niezależna
Oceniono na 5 z 5

Remortgage

We remortgaged recently and had been given an awful experience with our current mortgage provider, hence I contacted Charcol. We dealt with Georgjis who was absolutely amazing from the start. Listened to my concerns, spent lots of time explaining everything and found us a competitive deal within record time. Hassle and stress free. Thankyou Georgjis and Charcol!

6 lutego 2026
Opinia niezależna
Oceniono na 5 z 5

We had a really positive experience…

We had a really positive experience arranging our mortgage through John Charcol, and I want to say a big thank you to Rob and Chantelle for all their support.
From the beginning they were helpful, clear and always quick to respond to questions. Buying a property can be stressful, especially with tight timelines, but they kept everything moving and regularly updated us. Whenever something needed chased with the lender, they handled it straight away.
Their communication made a huge difference and helped us feel confident right through to completion.
We truly appreciate all the hard work and would happily recommend John Charcol, Rob and Chantelle to anyone looking for mortgage advice.

13 lutego 2026
Opinia niezależna

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