From start to finish Molly was absolutely incredible, nothing was too much trouble. We had a lengthy year long relationship due to previous house sales falling through and Molly was there ever... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I would highly recommend John Charcoal. Rob Gurr guided us through through process smoothly and answered all our questions and helped us along the way. Chantelle was fantastic too, following through t... Zobacz więcej
Absolutely great from start to finish. Took the time to really understand financial requirements. Charles Mills was excellent to deal with. Highly recommend to anyone with mortgage needs - particul... Zobacz więcej
I had Molly Wilsden as my mortgage advisor, and she was absolutely amazing. After a very lengthy and difficult process, and speaking with a few mortgage advisors before hand who could not help, i foun... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
John Charcol is the original independent mortgage broker, with 50 years' experience in finding the best mortgage rates for every type of buyer. Whether you are investing in property or are looking to buy your first home, we are experts in providing independent mortgage advice for all kinds of buyers.
Dane kontaktowe
Zjednoczone Królestwo
- 0330 520 1683
- contact@johncharcol.co.uk
- www.charcol.co.uk
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great broker
Great broker. Very professional and super efficient. You need not look anywhere else!
Excellent communication
Excellent communication - great Mortgage Brokers. Iain Pithers was very hand on and helped work through the changes.
Excellent confident service
Rebecca Mcketty saw me through this process ably supported by Alexa West. I started my search for a remortgage quite late and was not in the strongest position, but Rebecca was confident from the onset that she could get me a good deal tailored to my circumstances, She took time to explain the details of my product to me and made clear all fees and charges applicable to the product. Alexa made sure that I got all relevant documentation and was on hand to offer additional support.
Susy and Chantelle Were Brilliant!
Susy and Chantelle provided a service I have rarely encountered in the many dealings I have with the service industry. Not only did they manage to navigate all the challenging aspects of my requirements for a mortgage as an expat returning to the Uk, but they stayed connected and active on my account from beginning to end even when they had completed their part of the process. They took responsibility to see our home purchase over the line until we walked through the door of our dream home and did it with kind and cheerful responses at every turn. This was by far the most excellent service I have ever received at the hands of a company in the service industry. Thank you once again!
James and Eniko were amazing and…
James and Eniko were amazing and provided a smooth process and service throughout! Couldn’t recommend them more.
Thank You - Georgia Holmes at John Charcol
I want to sincerely thank for all the help from Georgia Holmes in securing my mortgage in just one week time.
I was quite stressed about my complex financial situation, but her knowledge, professionalism, and prompt communication made the entire process smooth and understandable. Thanks to her expertise.
I will certainly recommend her to friends and family in the future
Mortgage/remortgage
Cannot thank Dan enough for his continued support these past 4 years. Always on hand to ask for help/ answer any questions we have to put us at ease. Couldn’t imagine doing this without them.
10/10 for Kirsty Patel
This is my second time working with Kirsty Patel - she's a fantastic mortgage advisor. Helped me secure a great deal under a tight deadline and as always worked with diligence and professionalism. Highly recommend!
Nicholas Phillips was a fantastic help…
Nicholas Phillips was a fantastic help throughout the entire process. His professionalism and attention to detail ensured that we felt supported from start to finish; he went above and beyond to find us the best deal possible.
Everything was taken care of
Andrew was really helpful, knowledgeable and made sure my switch to a buy to let mortgage went through smoothly.
Remortgage of our rental
Molly made the whole experience of our remortgage seamless and knew all of the information we needed without hesitation her knowledge is impeccable! We can’t wait to do the remortgage of our own home 😊
Brilliantly Helpful
Exceptional service and seamless support
Katherine and Shaun at John Charcol have been exceptional throughout the entire process. As part of John Charcol, their service has been consistently responsive, considerate, and calm in communication, which brought a real sense of ease to what can often be a stressful journey.
This is the second time I’ve worked with them, and both experiences have been consistently excellent. Their professionalism and attention to detail stand out. Support from the wider team was also helpful throughout, contributing to a smooth overall experience.
I would gladly work with them again and can’t recommend them enough. Thank you for making the process so smooth.
Lisa Eyles was excellent throughout
Lisa Eyles was excellent throughout, and I genuinely cannot fault her at all. From the very beginning, she took the time to understand my situation in detail and gave me honest, clear guidance. What initially seemed like an impossible mortgage—especially after other advisers had told me it couldn’t be done—became achievable thanks to her knowledge, persistence, and problem-solving approach.
As both a first-time landlord and a first-time buyer, I had a lot of questions and uncertainties. Lisa explained everything in a way that was easy to understand, kept me informed at every stage, and made sure I was always aware of my options. The level of information, reassurance, and ongoing support she provided was invaluable, and it made a potentially stressful process feel far more manageable.
She was consistently friendly, approachable, and highly responsive to both my calls and emails. Even during the inevitable ups and downs, she remained patient and proactive, always working to find solutions and keeping things moving forward. Her ability to clearly map out each step and set realistic expectations gave me real confidence throughout the process.
Thanks to Lisa’s dedication and expertise, I was ultimately able to secure my first buy-to-let property, which is something I’m extremely grateful for. I truly felt she went above and beyond to achieve the best possible outcome for me.
I would strongly recommend Lisa to anyone in need of mortgage advice, whether you are a first-time buyer or dealing with a more complex situation. I have already recommended her to family and friends and will continue to do so without hesitation.
Excellent service from Kristy Patel…
Excellent service from Kristy Patel from John Charcol , who found me a great mortgage deal which met my requirements . Kristy had good communication throughout the process and she responded quickly to queries etc . I would highly recommend this service .
Excellent service throughout
Excellent service throughout. Ed Pera was knowledgable, professional and helpful, and always on the end of the phone. Would highly recommend.
Katherine, John and Holly are the best!
Katherine, John and Holly were absolutely outstanding helping us from the initial exploratory call to closing on a home. We could not be happier with the service from end to end.
John Charcol provided exceptional…
John Charcol provided exceptional customer service throughout my property purchase. Emma and Gemma provided invaluable support and advice, and guided me through the whole process from submitting an offer, to completion. Would highly reccomend them as a company.
Cant thank Mark enough
I have been looked after so well by Mark Spong, he has had so much patience with me and always been efficient. No question was too much, he went above and beyond to make sure I got the best and again never gave up. I cant thank him enough for everything he has done. Highly recommend.
Excellent service from Stephen Brown
We have worked with Stephen Brown for a number of years. We have found that he is someone you can trust to advise you based on your situation and interests. Nothing is too much trouble. He has provided excellent service to us.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.








