Chancellors - Windsor Recenzje 

342
Wynik TrustScore: 4.5 na 5

4,3

15 High Street, SL4 1LD Windsor, GB


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Molly at chancellors made the experience great- even though it is difficult to get hold of me she always persevered! Great customer skills

Reakcja na opinię

Oceniono na 5 z 5

From first contact Alex was really helpful and friendly. At no time did we feel under any pressure ....everything was relaxed and friendly. He answered all of our questions very professionally. If the... Zobacz więcej

Oceniono na 5 z 5

Hazem was extremely professional and friendly. I was very impressed and thankful that he managed to fit in a viewing that same afternoon to work around my busy schedule. I have since spoken to him a n... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

The team from Windsor were brilliant, we had a tenancy fall throughout which Jada had worked really hard to try and get over the line. Hazem then remarketed and completed some viewings for us in order... Zobacz więcej


Informacje dotyczące firmy

  1. Agencja nieruchomości

Napisane przez firmę

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Napisane przez firmę

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Dane kontaktowe

  • 15 High Street, SL4 1LD, Windsor, Zjednoczone Królestwo

  • 01753 855200

4,3

Doskonała

Wynik TrustScore: 4.5 na 5

342 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,3

Wszystkie recenzje

(342)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 1741

Napisz recenzję
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Oceniono na 5 z 5

Professional & welcoming

Cameron was very professional and helpful when showing my partner a property on Friday. He has a warm and welcoming approach which put us both at ease. He had good knowledge of the local area and pointed out the plus sides of the property whilst being honest and realistic.

2 września 2022
Oceniono na 1 z 5

I also dealt with Cameron and found…

I also dealt with Cameron and found exactly the opposite: totally unprofessional, knew nothing about the property or so he said initially, then went on to say that the Vendor knew nothing about the format of the sale ( had not been given details and was confused), too lazy to pull up property details, said his boss would not allow him out of the office until after 2pm to show a property/meet a potential buyer, lost it with me when I questioned his high jinks saying that “ it’s a *****great deal and so on…. Total time waster, and that is just the big picture.
I came away thinking that he was either totally inept, or incredibly lazy or both. Yet he then claimed to be being guided by his boss?
Now I am on to No 2, Samuel, who almost a week later just won’t answer a simple question: is the property still for sale or is it not? He also claimed he left me voice mails - he did not. I missed calls from him after I chased up with him but no voicemails. And since he did not get a response to the email he sent ( claiming he left me a voicemail and nothing else- no info) a day later than he promised to call me, he proceeded to send the same email again with still No Information contained - just “I left you a voicemail” which again, he did not. This guy is supposed to have moved to the Windsor office from Slough, know what he is doing and tells me that he is my contact ongoing. In his dreams!

As for this second agents email to me, that explains a lot. Again, neither he nor his Colleague are professional, nor do they come over as being even educated. The long email I got over the week end was poorly written to the extent that it made no sense. Of course, it contained no information regarding the property or where the infamous Cameron went to…
Both of these agents are totally unreliable and they leave a bad taste in your mouth as if they are, for some unbelievable reason, hiding something. I have never dealt with a Real Estate office like it! Shady beyond belief.

The final straw for me was going to their website to “Meet the Team”, to see no Team listed. The two gentlemen showing there are Regional Directors. I went to Chat, to find it Live with an agent, human, online. I asked the name of the GM or MD at Bracknell HQ and I was told that this information was not available to them. Another “secret”?? And no, it was not an auto response electronic system. He/she said that they were just a Chat Line. I asked them where they were based, and what could they possibly chat about, on behalf of Chancellors, if they could not even give me the name of the Managing Director at HQ of Chancellors U.K.? No answer to location but they suddenly morphed into Global support but with no access to information! ..I gave up. I had lost both patience and interest. I have never interacted with a support line, representing a Company, that could not give me a name ie did not have access to a Company database, did not want to tell me where they were based and only clarified their job description by saying that they Chat. I did never find out about what and I was almost afraid to ask.I was starting to giggle at that point. It was all too ridiculous.

Almost Two weeks on from first contacting Chancellors, I still don’t know if or how the property is for sale. I also did not like the constant lies of various sorts and just could not see this as an ethical agency to deal with.
If it was meant to be, then it would not be hard. Pulling teeth!

1 września 2022
Opinia niezależna
Logo Chancellors - Windsor

Odpowiedź od Chancellors - Windsor

Hi Siobhan, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.

Oceniono na 5 z 5

Cameron and Property Viewing

Me and my family viewed a property in Windsor with Cameron on 26 August 2022. We are very impressed by his professionalism, knowledge and demeanor. I would recommend him to anyone looking for a property. It is very rare to find his youth and qualities all in one. I have every belief he will positively grow and that he is a credit to his company.

26 sierpnia 2022
Opinia niezależna
Oceniono na 5 z 5

Cameron was great and took his time to…

Cameron was great and took his time to show us round the property and the grounds - didn't rush us and made sure we were completely happy before he left. Phone call with further details was within 15 minutes! Amazing!

23 sierpnia 2022
Logo Chancellors - Windsor

Odpowiedź od Chancellors - Windsor

Thank you for leaving us this great review Seema, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Oceniono na 5 z 5

I arranged to see a property via…

I arranged to see a property via Cameron who promptly arranged a viewing. Very polite, courteous and professional

16 sierpnia 2022
Logo Chancellors - Windsor

Odpowiedź od Chancellors - Windsor

Hi GB, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Oceniono na 5 z 5

Cameron was amazing in showing me…

Cameron was amazing in showing me around all the brand new apartments. ALSO excellent job on informing me about the property so I could have a clear picture of what the landlord is looking for. Really pleased and looking forward to putting an offer forward ASAP!!

Many thanks

12 sierpnia 2022
Logo Chancellors - Windsor

Odpowiedź od Chancellors - Windsor

Hi SYL Sports & Wellness, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Oceniono na 5 z 5

Excellent service

The second vice I have received was excellent, very professional, answered all my questions at the viewing, proactively suggested another property to view as well
Keep going !

3 sierpnia 2022
Logo Chancellors - Windsor

Odpowiedź od Chancellors - Windsor

Hi Miss Anya, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Oceniono na 5 z 5

Cameron, A professional and warm mannered individual

Cameron warmly and professionally greeted us. He was dressed really smart which we commented on! He was pleasant and answered our questions. A professional and warm mannered individual.

20 lipca 2022
Logo Chancellors - Windsor

Odpowiedź od Chancellors - Windsor

Thank you for leaving us this great review Gyn, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Oceniono na 5 z 5

Definitely 5 stars

Definitely 5 stars! George was a breath of fresh air when I first met him for a viewing at a property I was interested in. He was very accommodating and fitted a viewing in at short notice. George was also very knowledgable about the property and upfront about the process if I wished to proceed. Very professional but also charming and genuine. Kept my fully informed throughout the sales process. Thank you George for all your help.

1 lipca 2022
Oceniono na 5 z 5

Eddie was really helpful and pro-active…

Eddie was really helpful and pro-active in his approach for giving me information on a development in Slough/Windsor.

Even though what I was looking for is not available at the moment he was very confident to get in touch with me again if anything does turn up (Which I hope he does :))

Thanks
Rohini

12 kwietnia 2022
Oceniono na 4 z 5

Eddy responded in a timely fashion to…

Eddy responded in a timely fashion to my email re a viewing . He was extremely helpful and honest regarding the property. He then offered to check my needs against any potential properties which may meet my requirements and emailed them through to me promptly.
Eddy is friendly and he communicates very well. The only reason he hasn’t got 5 stars is because I believe there is always room for improvement.

11 kwietnia 2022
Oceniono na 5 z 5

Edward was really friendly and helpful

Edward was really friendly and helpful. I’m a first time buyer at the very beginning of this
journey and he was really helpful in laying out a clear pathway forwards in this process. Brought a smile to my face on a Friday afternoon! Thanks

8 kwietnia 2022
Oceniono na 5 z 5

Great communication and knowledge of properties

Christopher has been a pleasure to work with. I phoned him to organise a viewing of one property, and he was not only able to book this in efficiently but he also suggested a similar property we could also view.

Communication has been great, he provided conformation emails quickly so I knew where I was going.

On the day of the booking he arrived in advance of us and was able to provide us directions clearly. Once we were in the property Christopher answered all our questions, demonstrating his knowledge of the properties in question and then was happy to listen to my more general criteria I was looking for and pledge to aid my search on this basis

28 marca 2022
Oceniono na 5 z 5

Helpful & Friendly

Christopher was very helpful, he responded always quickly and made sure I was informed. Very easy to deal with and provided a very friendly approach to a stressful process.

25 marca 2022

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