Chancellors - Windsor Recenzje 

342
Wynik TrustScore: 4.5 na 5

4,3

15 High Street, SL4 1LD Windsor, GB


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Molly at chancellors made the experience great- even though it is difficult to get hold of me she always persevered! Great customer skills

Reakcja na opinię

Oceniono na 5 z 5

From first contact Alex was really helpful and friendly. At no time did we feel under any pressure ....everything was relaxed and friendly. He answered all of our questions very professionally. If the... Zobacz więcej

Oceniono na 5 z 5

Hazem was extremely professional and friendly. I was very impressed and thankful that he managed to fit in a viewing that same afternoon to work around my busy schedule. I have since spoken to him a n... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

The team from Windsor were brilliant, we had a tenancy fall throughout which Jada had worked really hard to try and get over the line. Hazem then remarketed and completed some viewings for us in order... Zobacz więcej


Informacje dotyczące firmy

  1. Agencja nieruchomości

Napisane przez firmę

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Napisane przez firmę

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Dane kontaktowe

  • 15 High Street, SL4 1LD, Windsor, Zjednoczone Królestwo

  • 01753 855200

4,3

Doskonała

Wynik TrustScore: 4.5 na 5

342 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,3

Wszystkie recenzje

(342)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 1741

Napisz recenzję
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Oceniono na 5 z 5

Gareth and his team made the purchase…

Gareth and his team made the purchase very easy - kept up to date all the way through the process.

Would highly recommend him. I will definitely be using him again in future.

10 listopada 2023
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Odpowiedź od Chancellors - Windsor

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams

Oceniono na 5 z 5

Chancellors gave regular updates…

Chancellors gave regular updates throughout the process

9 listopada 2023
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Odpowiedź od Chancellors - Windsor

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Oceniono na 5 z 5

Very professional and provided very…

Very professional and provided very detailed and informative information. Will definitely be using Gareth and Chancellors to sell my property.

9 listopada 2023
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Odpowiedź od Chancellors - Windsor

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Oceniono na 5 z 5

The professionalism of the Chancellors…

The professionalism of the Chancellors Windsor Team was excellent.
They knew that the sale of the property was going through with another agency but remained helpful throughout.
The team were easy to talk to at all times and kept me informed of additional interests in the property

7 listopada 2023
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Odpowiedź od Chancellors - Windsor

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Oceniono na 5 z 5

Viewing a Property

Agent called to confirm appointment beforehand. Viewing went well, as expected.

4 listopada 2023
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Odpowiedź od Chancellors - Windsor

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Oceniono na 5 z 5

Excellent Service for a Landlord abroad

I am a Landlord who is now based abroad and everybody knows how difficult that can be, having to rely on a good Lettings Agent. I've experienced the worst, which is the reason why I engaged Hazem Roushdy from Chancellors, Windsor. He has been great in keeping me up to date with communications throughout the whole lettings process, from finding the Tenants up to presently, the check-in. He sets the benchmark and standard of professionalism, to which every Lettings Agent should look to attain.

Keep up the good work and I trust the standard of service will continue once the Tenants have been checked in.

Highly recommended.

thanks, Su

10 października 2023
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Odpowiedź od Chancellors - Windsor

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams

Oceniono na 5 z 5

She explained step by step for us very…

She explained step by step for us very patiently and answered many of our questions. I'm very lucky to have met her today。

19 września 2023
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Odpowiedź od Chancellors - Windsor

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Oceniono na 5 z 5

Very impressed with the professional…

Very impressed with the professional and courteous service of the Chancellors team, particularly Hazem who has been extremely attentive during the rental process. Always promptly responds to any questions raised, explained the process succinctly and kept all parties informed at every stage of the process. Wouldn’t hesitate to recommend such a hard working member of the team. Thanks Hazem, it was a pleasure to deal with you.

14 września 2023
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Odpowiedź od Chancellors - Windsor

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Oceniono na 5 z 5

Chancellors Windsor Great Estate Agency

I dealt with Hazem who is very personable and professional. I let my property in Windsor out through them and achieved a good level of rental. The team involved in the lettings procedure have enable the transaction to go through smoothly as well. Thank you Hazem for all your help.

12 września 2023
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Odpowiedź od Chancellors - Windsor

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Oceniono na 5 z 5

Great work Hazem

Hazem was absolutely fantastic. Was on time for the viewing and dealt with all my concerns with utmost importance and urgency. Great working with such a professional man. Made sure that everything was sorted even after the agreement was sorted. Thank you so much.

12 września 2023
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Odpowiedź od Chancellors - Windsor

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Oceniono na 5 z 5

Very helpful and friendly so kind and…

Very helpful and friendly so kind and easy to deal with.
Thank you Hazem Roushdy.

7 września 2023
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Odpowiedź od Chancellors - Windsor

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams

Oceniono na 5 z 5

Nicole was punctual

Nicole was punctual, polite, informative, enthusiastic and very helpful!

6 września 2023
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Odpowiedź od Chancellors - Windsor

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams

Oceniono na 5 z 5

Excellent Customer Service

I wanted to take a moment to express my sincere gratitude and admiration for the exceptional service Hazem provided during my recent property viewing. His professionalism and expertise truly stood out, and I couldn't be more pleased with the experience.
During the property viewings, Hazem's attention to detail was remarkable. He was patient and thorough, answering all my questions and providing valuable insights. His ability to highlight the unique features and made the experience both enjoyable and informative.

1 września 2023
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Odpowiedź od Chancellors - Windsor

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams

Oceniono na 5 z 5

The agent was pleasant and helpful had…

The agent was pleasant and helpful had a fair knowledge of the property.

4 września 2023
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Odpowiedź od Chancellors - Windsor

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams

Oceniono na 5 z 5

I recently had the pleasure of working…

I recently had the pleasure of working with this estate agent while viewing properties in the Windsor area. The experience was outstanding. Nicole's expertise and willingness to assist truly stood out, providing valuable insights, answering questions, follow-up and guidance that made the property viewing process smooth and efficient.

4 września 2023
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Odpowiedź od Chancellors - Windsor

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us

Oceniono na 5 z 5

Thank you Chancellors.

We recently sold a house with Chancellors and received a high level of service. Gareth is very knowledgeable of current market trends and guided us throughout the process with kind advice, quickly responding to our enquiries. Thank you Gareth.

30 sierpnia 2023
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Odpowiedź od Chancellors - Windsor

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams

Oceniono na 1 z 5

Landlords beware!

Landlords beware!

In 2021, Chancellors deceptively advertised property as being 'no deposit' and tried to trick me into signing up for a tenancy deposit scheme. They prefilled in the form, and only after I had paid a holding deposit did I discover this was a complicated insurance scheme. They would have charged the landlord £50 a month for something I as tenant had no need for and had never asked for. The ASA agreed the advertising was misleading.

Contractors selected by Chancellors installed a replacement boiler using non-gas safe fitters which broke the law, and I believe Chancellors did not inform the landlord. I told Chancellors the very same day I had concerns. The boiler was condemned after inspection by Gas-safe and the manufacturer. The HSE confirmed to me, in writing, that the contractor had broken the law. I am not suggesting that Chancellors knew about this law breaking before it happened. I asked Chancellors for months on end if they had told the landlord. They refused to answer and I even tried to get the ombudsman to force them to tell him. In the end, I wrote the landlord a letter. He said he had been completely unaware there had been a problem. He understandably ended up using his own contractors for several repairs rather than continuing to entrust work to Chancellors.

Finally, I checked-out of the property today with my landlord understandably switching letting agent and was only told at 2117 last night by text message the checkout would be at 11am the next day.

Landlords, I would strongly suggest you do not trust your property to these people and find a reputable local agent who will act in your interests.

Tenants - it's hard out there at the moment, but if you must rent from Chancellors it's probably a good idea to make sure you've got the Landlord's details.

I have repeatedly contacted the "directors" mailing list with my concerns throughout the tenancy and the response often involves having to escalate to the Ombudsman. No responsibility is ever taken, and no fault is admitted. The "directors" mailing list ignored my repeated pleas to explain the boiler matter to the landlord.

22 sierpnia 2023
Opinia niezależna
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Odpowiedź od Chancellors - Windsor

Hi Mathew, thank you for taking the time to get in touch, we are disappointed to read of your concerns. However, we are aware that your situation is currently being dealt with and the hope is that we can resolve your concerns. You will be contacted soon. Please email directors@chancellors.co.uk with your email or phone number so we can provide further assistance if needed. Many thanks.

Oceniono na 5 z 5

Gareth in Windsor has been great he has…

Gareth in Windsor has been great he has kept me completely up to date re the sale of my property .
Given me all the options and advice .

25 lipca 2023
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Odpowiedź od Chancellors - Windsor

Thank you for leaving us this great review Julie, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Oceniono na 5 z 5

Hazem Roushdy.

I have been dealing with Hazem over the past few months on a number of issues relating to a Property I rent out. Hazem has been incredibly helpful and Professional throughout. He is extremely knowledgeable in his field and always available to assist. I am extremely grateful for all the hard work - thank you.

24 lipca 2023
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Odpowiedź od Chancellors - Windsor

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Oceniono na 4 z 5

Very helpful estate agent

Very helpful estate agent, he was knowledgeable about the house, the area and market prices.

21 lipca 2023
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Odpowiedź od Chancellors - Windsor

Thank you for leaving us this great review Renae, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

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