Chancellors - Lightwater Recenzje 

261
Wynik TrustScore: 4.5 na 5

4,5

76 Guildford Road, GU18 5ST Lightwater, GB


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Chancellors estate agents are so much more professional compared to the other ones I’ve dealt with recently. They make it easy for you, especially as a first time buyer. They are polite, friendly and... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

Kashan was very helpful always giving us time and keeping us informed of new properties to view. During any viewings his input was greatly appreciated. Even though we did not purchase through Chanc... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

So far the experience has been great, buying a house was always going to be a stressful experience. Luckily we had Ned from the Lightwater office show us the property. Ned explained the house and had... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

Michelle was very responsive and helpful in the buying process. Also went out of her way to provide a viewing when another member of the team had not booked it correctly in the system. A bit too pushy... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Agencja nieruchomości

Napisane przez firmę

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Napisane przez firmę

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Dane kontaktowe

  • 76 Guildford Road, GU18 5ST, Lightwater, Zjednoczone Królestwo

  • 01276 473205

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

261 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,5

Wszystkie recenzje

(261)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 1564

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Great service!

18 października 2023
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Odpowiedź od Chancellors - Lightwater

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Oceniono na 5 z 5

Kashan

Kashan, is a very professional estate agent. Very knowledgeable, polite and just the amount of balance of information to allow you to view a property at your pace. Thank you Kashan. We hope to view more with you.

16 października 2023
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Odpowiedź od Chancellors - Lightwater

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Oceniono na 5 z 5

Excellent customer service from Kashan M!

Kashan provided excellent customer service. He arranged our viewings quickly and proactively spotted other opportunities to share with us. He was very professional, easy to speak with and knowledgeable about the properties we viewed. He sent prompt communications and all the details we requested. Excellent ambassador for Chancellors and I wouldn’t hesitate to return to Kashan and recommend him to others- thank you!

9 października 2023
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Odpowiedź od Chancellors - Lightwater

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Oceniono na 5 z 5

Kishan - professional estate agent

Kishan - helpful, able to answer questions related to the property. Good knowledge of the area too.

9 października 2023
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Odpowiedź od Chancellors - Lightwater

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams

Oceniono na 5 z 5

Kashan was very pleasant and proactive

Kashan was very pleasant and proactive. He informed me about two other properties that he thought might meet my needs, sent a confirmation email for the bookings and a reminder on the morning of my appointment.

3 października 2023
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Odpowiedź od Chancellors - Lightwater

Thank you Marie for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Oceniono na 5 z 5

Totally professional from the top down.!

With Holly at the helm and Michelle and Kashan providing an excellent negotiating and viewing service, our experience with Chancellors has been excellent.
The Lightwater office is highly recommended. Plus a big shout out to Michelle for her very professional attention to us during the whole process.

26 września 2023
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Odpowiedź od Chancellors - Lightwater

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams

Oceniono na 5 z 5

Very pleased with service received from…

Very pleased with service received from Chancellors,professional staff, specially thanks for Kashan Muhammad..

18 września 2023
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Odpowiedź od Chancellors - Lightwater

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Oceniono na 4 z 5

Responsive and helpful

Michelle was very responsive and helpful in the buying process. Also went out of her way to provide a viewing when another member of the team had not booked it correctly in the system. A bit too pushy on selling Chancellors recommended services though that can be expected from some estate agents.

11 września 2023
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Odpowiedź od Chancellors - Lightwater

Thank you for leaving us this great review William, It would mean a lot to the Lightwater team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback onto the relevant teams. Many thanks

Oceniono na 5 z 5

Doing what needs to be done without any…

Doing what needs to be done without any drama

12 września 2023
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Odpowiedź od Chancellors - Lightwater

Thank you Ashley for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Oceniono na 4 z 5

Great support from Kashan

Kashan was very helpful always giving us time and keeping us informed of new properties to view. During any viewings his input was greatly appreciated.

Even though we did not purchase through Chancellors I would receive phone calls and emails from Kashan to bring property to our attention.

10 września 2023
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Odpowiedź od Chancellors - Lightwater

Thank you for leaving us this great review, It would mean a lot to the Lightwater team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback onto the relevant teams. Many thanks

Oceniono na 5 z 5

Excellent customer care and…

Excellent customer care and communication

11 września 2023
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Odpowiedź od Chancellors - Lightwater

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Oceniono na 5 z 5

Great Comms

Regular, polite, friendly and informative communications

30 sierpnia 2023
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Odpowiedź od Chancellors - Lightwater

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams

Oceniono na 5 z 5

Kvery goods ept me up to date with everything and…

Kept me up to date with everything and has been very very good with me not understanding things online so has taken over and done it all for me
I would certainly recommend chancellors for everything

28 sierpnia 2023
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Odpowiedź od Chancellors - Lightwater

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams

Oceniono na 5 z 5

Great communication throughout

Great communication throughout. Michelle has been great at keeping us up to date and has helped us move the process on as quickly as possible.

23 sierpnia 2023
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Odpowiedź od Chancellors - Lightwater

Thank you Louisa for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Oceniono na 5 z 5

Very professional

Mohammad was very professional and informative. All questions about the property were answered well and he was very knowledgeable about the property. Definitely recommend.

2 sierpnia 2023
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Odpowiedź od Chancellors - Lightwater

Thank you for leaving us this great review Salma, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Oceniono na 5 z 5

Pleasant experience with Chancellors

We have decided to market out property for sale with Chancellors, based on that when we bought the same property, it was advertised with Chancellors at the time; given they were quite local and had historical facts and knowledge, this would be quite useful. Holly came out to meet with me and went through everything that's important when selling a house, including an idea of house prices and what we'd like to sell it for.

We first marketed and had a few offers that weren't close to the marketed price but given the current economy and house market, that was to be expect. Through the entirety of it all, the team kept us up to date and gave us advice as much as possible, according to the market and us wanting to sell.
We had a first offer that we thought was great and wanted to go ahead with, unfortunately we were in a chain and one party could not proceed which led to use having to remarket it. Holly and the team did their best and we have recently received another offer that we are happy with, no chain attached and hopefully this will complete in due time.

Overall, you receive decent communication from the team and advice based on the current market. Being realistic, we did not get what we anticipated we could but that was to be expected.

30 lipca 2023
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Odpowiedź od Chancellors - Lightwater

Thank you Jasmin for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Oceniono na 5 z 5

Good communication

Good communication, prompt arrival, good information, generally friendly & helpful.

28 lipca 2023
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Odpowiedź od Chancellors - Lightwater

Thank you for leaving us this great review Ms Van Hoffen, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Oceniono na 5 z 5

Matt Carter was great

Having been on viewings with Chancellors, I can say the service received was professional, accommodating and considerate. We went on multiple viewings with Matt Carter and felt that things were always handled smoothly and respectfully. Matt respond to our needs and specifications with a range of options, and he was capable of lining things up to suit our schedules. We ended up offering on a house in a different area but would have been delighted to deal with Matt further, and trust he would have facilitated a successful sale as much as possible.

19 lipca 2023
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Odpowiedź od Chancellors - Lightwater

Thank you for leaving us this great review Sean, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Oceniono na 5 z 5

Kashan Review

All we want as a buyer is the right information given to us on time and regular communication with the agent.
Kashan was very helpful in this area, more so than many other agents we registered with.
We had a short timeframe to purchase and Kashan was proactive in providing us with all properties he thought we might like and whilst we didn’t end up purchasing through Chancellors, we appreciated his support very much

11 lipca 2023
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Odpowiedź od Chancellors - Lightwater

Thank you for leaving us this great review Russell, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

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