Chancellors - Basingstoke Recenzje 

191
Wynik TrustScore: 4 na 5

4,2

22-24 Winchester Street, RG21 7DY Basingstoke, England, GB


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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I sold my house and chose Chancellors who were excellent, predominantly led by Aimee who was absolutely outstanding. She went above and beyond in her services where every request was met with a willi... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Had a few issues with important ,everyday living appliances suddenly not working ( the shower and oven),these issues have been professionally dealt with, they have been excellent,keeping me up to sp... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Ella was lovely and very easy to get along with and made viewing the property a great experience. She was very professional and made me aware of any problems with the property which had already been r... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Ana was is absolute gem. Her customer service is second to none, and she truly cares about her clients. She helped us sell our flat by tirelessly finding potential buyers and booking viewings. She is... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Agencja nieruchomości

Napisane przez firmę

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Napisane przez firmę

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Dane kontaktowe

  • 22-24 Winchester Street, RG21 7DY, Basingstoke, England, Zjednoczone Królestwo

  • 01256 643700

4,2

Dobra

Wynik TrustScore: 4 na 5

191 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,2

Wszystkie recenzje

(191)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 1721

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Excellent experience

As well as being impressed with the property, Nyah was very helpful in answering our questions. We didn’t feel rushed as we looked around the property. So we left feeling very positive

12 kwietnia 2023
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Odpowiedź od Chancellors - Basingstoke

Thank you for leaving us this great review Mimi, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Oceniono na 5 z 5

I was satisfied with taking time out…

I was satisfied with taking time out to viewing the property today and the kindness shown by the staff.
Thanks

11 kwietnia 2023
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Odpowiedź od Chancellors - Basingstoke

Thank you for leaving us this great review Olorode, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Oceniono na 5 z 5

Letting

Kind and informative. Very helpful and polite through the process and very quick responses. Ella Hunt did everything very quickly.

5 kwietnia 2023
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Odpowiedź od Chancellors - Basingstoke

Thank you for leaving us this great review Maria, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Oceniono na 4 z 5

He arrived on time was very personable…

He arrived on time was very personable and answered any questions we were unsure of.

29 marca 2023
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Odpowiedź od Chancellors - Basingstoke

Thank you for leaving us this great review Mr Nicholls, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Oceniono na 5 z 5

Best estate agents, with tenant care at their hearts.

Could not recommend chancellors enough! Helped with our move in and move out super quickly. Had some problems with our landlords and chancellors were always on our side and supported us 100% all the way through. A huge huge thank you to Phil Hawkins at the Basingstoke branch who went above and beyond every single time to help rectify any problems. Genuinely would have been completely lost without Phil so thank you for putting us first as tenants and taking care of my family and I every step of our move.

21 marca 2023
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Odpowiedź od Chancellors - Basingstoke

Thank you for leaving us this great review Miss Williams, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Oceniono na 5 z 5

Nyah from chancellors was amazing and…

Nyah from chancellors was amazing and totally professional. Really helped with my purchase. I would be pleased to recommend her. Also ture to her word on a matters what was big to me. Thanks Nyah.

Mr c cass.

27 marca 2023
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Odpowiedź od Chancellors - Basingstoke

Thank you for leaving us this great review Mr cass, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Oceniono na 5 z 5

How to sell a challenging property

I met Fraser at a property which needed considerable work and I was pleasantly surprised and impressed with the information he was able to provide but more importantly if he was unsure of the answer he was honest and advised that he would find out the answers and come back to me.

I have dealt with many property agents over the years and Fraser impressed me with his honest attitude. He also listened to the conversation between myself and my friend and was proactive in offering to find the information we were discussing.

I’d say you have an extremely good salesman in the making there. No “flannel” and a really great attitude and demeanour.

24 marca 2023
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Odpowiedź od Chancellors - Basingstoke

Thank you for leaving us this great review Jane, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Oceniono na 5 z 5

Agent was very knowledgeable

Agent was very approachable and knowledgeable, was able to answer all questions or find answers for me swiftly.

15 marca 2023
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Odpowiedź od Chancellors - Basingstoke

Thank you for leaving us this great review Ashton, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Oceniono na 5 z 5

I had a wonderful experience

I had very good experience with Chancellors and I was not sure of getting a place so soon. But the staff was very helpful and understanding. I would highly recommend Chancellors.

13 marca 2023
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Odpowiedź od Chancellors - Basingstoke

Thank you for leaving us this great review Mr Iqbal, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Oceniono na 1 z 5

Poor, incompetent service

These estate agents give poor servce and are incompetent - do not use them - ever.

9 marca 2023
Opinia niezależna
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Odpowiedź od Chancellors - Basingstoke

Hi Norman, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.

Oceniono na 5 z 5

Jasmine’s great!

Jasmine was always on hand and easy to communicate with when we needed her assistance.

28 lutego 2023
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Odpowiedź od Chancellors - Basingstoke

Thank you for leaving us this great review Thomas, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Oceniono na 4 z 5

Ruby Irving was an excellent contact.

Ruby Irving was an excellent contact.
She kept us up to date during extreme times.

27 lutego 2023
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Odpowiedź od Chancellors - Basingstoke

Thank you for leaving us this great review Mrs Roberts, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Oceniono na 5 z 5

Ella has been very helpful from the…

Ella has been very helpful from the start of the process to the viewing stage so far. She was very friendly and approachable at the viewing and made it a less stressful experience. Communication so far has been great. Thank you very much. I would recommend Chancellors.

1 lutego 2023
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Odpowiedź od Chancellors - Basingstoke

Thank you for leaving us this great review Miss Williams, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Oceniono na 5 z 5

Ella has been lovely and ready to…

Ella has been lovely and ready to answer my questions. If noone answered I got a call back first thing. Lovely communication.

28 stycznia 2023
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Odpowiedź od Chancellors - Basingstoke

Thank you for leaving us this great review Sophia, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Oceniono na 5 z 5

Ella was lovely and very easy to get…

Ella was lovely and very easy to get along with and made viewing the property a great experience. She was very professional and made me aware of any problems with the property which had already been raised to the landlord to get sorted. She managed to move things around to get me a viewing when it suited me best. Made the whole process a lot easier

28 stycznia 2023
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Odpowiedź od Chancellors - Basingstoke

Thank you for leaving us this great review Mr Jones, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Oceniono na 5 z 5

Excellent personnel and service

We chose to use Chancellors for the sale of our property because of their professional approach and broad marketing approach. We've also found them to be efficient and friendly in all our dealings with them to date. Georgina Rayner has been our main point of contact at the Basingstoke office and has conducted viewings, supplied useful feedback, and advised us on a marketing adjustment that quickly brought an increase in viewings appointments and a quick sale to well qualified buyers. Communication has been good throughout. The sales progression service is also proving very valuable as we move towards exchange of contracts with a full view of the status of proceedings.
I'd be very happy to recommend Chancellors Basingstoke branch, Georgina in particular, and the sales progression service.

28 stycznia 2023
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Odpowiedź od Chancellors - Basingstoke

Thank you for leaving us this great review LMW, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Oceniono na 5 z 5

Excellent service

Had a few issues with important ,everyday living appliances suddenly not working ( the shower and oven),these issues have been professionally dealt with, they have been excellent,keeping me up to speed with repair and replacement especially appreciated over the Christmas period.
The regular ,clear and polite,communication has helped enormously knowing someone cared and was getting the problems solved.
Very much appreciated,

12 stycznia 2023
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Odpowiedź od Chancellors - Basingstoke

Thank you for leaving us this great review Sarah, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Oceniono na 5 z 5

Georgina from sales-excellent services

Georgina from sales provided me with excellent customer service. She goes above and beyond and had really advised and communicated well with regards to next steps and measures needed to be taken to sell my house.

12 stycznia 2023
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Odpowiedź od Chancellors - Basingstoke

Thank you for leaving us this great review Mrs Lota, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Oceniono na 5 z 5

Chancellors House Purchase. Georgina's personality ensured we were…

Georgina's courteous nature, personality and professionalism, ensured we were dealing with a very honest and professional company.

7 stycznia 2023
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Odpowiedź od Chancellors - Basingstoke

Thank you for leaving us this great review Mr Whitfield, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Oceniono na 1 z 5

Very poor and a complete let down

I had a dreadful experience with the Basingstoke branch of Chancellors. I was suckered in by a wide-boy salesperson making me think maybe they're the right type to sell a property in the current market. I was wrong, they were useless. So useless in fact that they're no longer with the firm. They were gracious in apologising but that doesn't make up for the damage done. In addition to this, their practice of managing offers from a central office is awful. I'll never bother with a national chain of agents again.

1 grudnia 2022
Opinia niezależna
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Odpowiedź od Chancellors - Basingstoke

Hi Sundaycyclist, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.

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