Chancellors - Basingstoke Recenzje 

191
Wynik TrustScore: 4 na 5

4,2

22-24 Winchester Street, RG21 7DY Basingstoke, England, GB


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I sold my house and chose Chancellors who were excellent, predominantly led by Aimee who was absolutely outstanding. She went above and beyond in her services where every request was met with a willi... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Had a few issues with important ,everyday living appliances suddenly not working ( the shower and oven),these issues have been professionally dealt with, they have been excellent,keeping me up to sp... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Ella was lovely and very easy to get along with and made viewing the property a great experience. She was very professional and made me aware of any problems with the property which had already been r... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Ana was is absolute gem. Her customer service is second to none, and she truly cares about her clients. She helped us sell our flat by tirelessly finding potential buyers and booking viewings. She is... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Agencja nieruchomości

Napisane przez firmę

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Napisane przez firmę

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Dane kontaktowe

  • 22-24 Winchester Street, RG21 7DY, Basingstoke, England, Zjednoczone Królestwo

  • 01256 643700

4,2

Dobra

Wynik TrustScore: 4 na 5

191 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,2

Wszystkie recenzje

(191)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 1715

Napisz recenzję
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Oceniono na 5 z 5

Property purchase

We recently purchased a property through Chancellors, Ana looked after us through the process and was a shining light from start to finish. Helpful, always on time, honest, knowledgeable and proactive. Thank you.

21 maja 2025
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Odpowiedź od Chancellors - Basingstoke

Thank you so much for your kind words, Miss Dilks! We're thrilled to hear that Ana provided you with such excellent service throughout your property purchase. Our team strives to be helpful and proactive, and it's wonderful to know we met your expectations. If you need anything else in the future, don't hesitate to reach out. Enjoy your new home!

Oceniono na 5 z 5

The agent

The agent, Alfie Brownsmith, was welcoming and knowledgeable about the property we were viewing and made a very good attempt to sell it. Unfortunately it was not suitable for our needs as it required extensive upgrading work even before any new owner could move in.
Well done Alfie!

20 maja 2025
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Odpowiedź od Chancellors - Basingstoke

Thank you, Mr. Bradshaw, for your kind words! We're thrilled to hear that Alfie provided you with a warm and informative experience during your property viewing. We appreciate your feedback and hope to assist you in finding the perfect home that meets your needs. If you have any further questions or need assistance, feel free to reach out!

Oceniono na 5 z 5

Ana was is absolute gem

Ana was is absolute gem. Her customer service is second to none, and she truly cares about her clients. She helped us sell our flat by tirelessly finding potential buyers and booking viewings. She is reliable and timely when responding to queries and keeping you up to date with feedback and new info. Thank you, Ana!

29 kwietnia 2025
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Odpowiedź od Chancellors - Basingstoke

Thank you so much for your kind words, J! We're thrilled to hear that Ana provided you with exceptional service and support during your selling process. She truly is a gem, and we're proud to have her on our team. If you need anything else in the future, don’t hesitate to reach out!

Oceniono na 5 z 5

Paul was very helpful in assisting with…

Paul was very helpful in assisting with searching for a property rental.

15 kwietnia 2025
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Odpowiedź od Chancellors - Basingstoke

We're thrilled to hear about your positive experience. We appreciate your kind words about Paul's assistance.

Oceniono na 5 z 5

Agent was amazing

It was a seamless and pleasant experience. I went to view my potential first home, and Ana McCormack made it truly enjoyable. She was lovely, answered all my questions, and was incredibly patient as she showed me around. Since I didn’t drive, she was kind enough to drop me off at my next viewing. Ana was easy to talk to and was so charming.

30 listopada 2024
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Odpowiedź od Chancellors - Basingstoke

We are thrilled to hear about your positive experience. It sounds like you had a wonderful time viewing your potential first home. We are so happy to hear that you found our agent to be helpful, patient, and charming. We strive to make the home buying process as enjoyable as possible for our clients, and it's wonderful to know that we achieved that for you.

Oceniono na 5 z 5

Anna has been very helpful assisting in the sale of our house

Anna has been very helpful assisting with our house sale. I would be happy to use her service again.

26 listopada 2024
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Odpowiedź od Chancellors - Basingstoke

Thank you Chalene for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Oceniono na 5 z 5

Good viewing

Showed us a house we where interested in and was very friendly.

18 listopada 2024
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Odpowiedź od Chancellors - Basingstoke

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Oceniono na 4 z 5

The agents where very friendly and…

The agents where very friendly and helpful. Found Ana to be very professional and approachable.

7 listopada 2024
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Odpowiedź od Chancellors - Basingstoke

Thank you for leaving us this great review, It would mean a lot to the team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback onto the relevant teams. Many thanks

Oceniono na 1 z 5

What an absolute shambles of a company…

What an absolute shambles of a company this is. I invited 6 estate agents to visit my home. Chancellors sent Matt from Basingstoke to a rental property I would like to put on the market. I picked Chancellors because of the brand and good reviews but I wish I hadn't. They sent someone to take pictures and they all look horrible, bad compositions, not reflecting assets or good points of the property. They took 1 image of the outside which even Matt agreed looks horrid. I have been sent other peoples particulars to approve then it does not relate to me. I get calls from this person, then that person and no one speaks to each other. Chancellors were sending another photographer out last week to take an image so we can go live today. I chased Matt who is now on holiday. The branch say its above there pay grade to deal with all of this. Really shocked and disappointed that for a straight forward progress of trying to advertise my home has turned into a right mess with unnecessary calls, e-mails and having to keep chasing. Avoid this company and stick with a local expert.

4 listopada 2024
Opinia niezależna
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Odpowiedź od Chancellors - Basingstoke

Hello Lee, your feedback is important to us and we are sorry to read that you have concerns currently relating to our Chancellors - Basingstoke Estate Agents branch therefore please contact us at directors@chancellors.co.uk so that we can look into resolving this issue for you. Many Thanks.

Oceniono na 5 z 5

Great service from Franki

Great service from Franki, thank you.

30 października 2024
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Odpowiedź od Chancellors - Basingstoke

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Oceniono na 5 z 5

Very Patience

Very Patience, polite and sweet person.
Good to have Molly as my Property agent beacuse she address all the problem.

4 września 2024
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Odpowiedź od Chancellors - Basingstoke

Thank you Diku for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Oceniono na 5 z 5

Thank You

It was a pleasure to work with Cathleen who was very knowledgeable about the rental market. Cath worked proactively to generate a lot of viewings and kept me well informed at all times. I would recommend a 100%. Thanks a lot Cath.

16 sierpnia 2024
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Odpowiedź od Chancellors - Basingstoke

Hi Karthik, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Oceniono na 5 z 5

Cathleen Anderson

Cathleen Anderson has been a great example of professionalism and enthusiasm. She took the time to find properties that met our needs, was very respectful and open throughout. Even though we decided not to rent in Basingstoke, she could teach a few lessons to MANY non-Chancellors estage agents on how to behave with a potential tenant. Excellent agent.

15 czerwca 2024
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Odpowiedź od Chancellors - Basingstoke

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Oceniono na 5 z 5

A Great Experience

Trying to find a rental property at the moment is a challenge - but I wanted to extend my huge thanks to Cathleen at Chancellors. Out of all the Estate Agents I have spoken to, she had taken the time to work with us to put us in the best position possible to pursue a letting, while taking the time to fully understand our needs. It was a pleasure dealing with Cath and Chancellors.

13 czerwca 2024
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Odpowiedź od Chancellors - Basingstoke

Thank you Samuel for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Oceniono na 3 z 5

Michael was really responsive and…

Michael was really responsive and facilitated our requests around viewing. He also respected the means of contacting me/us for feedback which showed he listened and took our needs into consideration

Unfortunately we didnt get the same respect from his colleague which was frustrating especially when they kept leaving messages

7 czerwca 2024
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Odpowiedź od Chancellors - Basingstoke

Hi, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks

Oceniono na 5 z 5

Cathleen Anderson Review

Our experience with Cathleen Anderson was excellent. She was great at showing us around the property, knew everything required/answers to our questions and was super friendly. We met numerous estate agents that day and she was by far the best! If we require any further help with properties in Basingstoke we will defiantly reach out to her again.

5 czerwca 2024
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Odpowiedź od Chancellors - Basingstoke

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Oceniono na 4 z 5

Cathleen was very helpful and friendly

Cathleen was very helpful and friendly. She helped me with any questions I had. Very prompt and good at updating me on any changes.

1 czerwca 2024
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Odpowiedź od Chancellors - Basingstoke

Thank you for leaving us this great review, It would mean a lot to the Basingstoke team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback onto the relevant teams. Many thanks

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