I had an unusual request: sprockets and chains for a Scouting project. These folks were brilliant, not only finding the right product but also supporting the Scouts (which is a charity). Lovely human... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Ordered Monday morning, arrived Tuesday morning. Could only be improved if they'd hand delivered and fitted them for me! Good range of products but searching through thousands of sprockets for a non s... Zobacz więcej
Great company fast service and great communication would not hesitate in using again Many thank David
The online purchase was intuitive and easy. Shipping time was also fast, considering that this came from the UK and was delivered to the Philippines. The price is also fair. Will definitely purchase m... Zobacz więcej
Informacje dotyczące firmy
- Sklep motocyklowy
- Sprzedawca motocykli
- Sklep z wyposażeniem motocykli
- Sklep z częściami motocyklowymi
- Serwis motocykli
Napisane przez firmę
Chains and Sprockets, founded in 2011, is a leading online retailer of motorcycle parts and maintenance essentials. We supply riders across the UK with premium chains, sprockets, filters, brake pads, clutch kits, and tools from trusted brands including RK, DID, JT, Renthal, Hiflofiltro, and EBC. Whether you’re a weekend rider, workshop professional, or motorsport enthusiast, we provide reliable products and expert support to keep your bike performing at its best. As the retail arm of Urban Moto Distribution, we also offer trade accounts and B2B solutions for garages and service centres nationwide. Visit our website or contact our team for fast delivery and expert advice.
Dane kontaktowe
Monarch House, Long Leys Road, LN1 1DT, Lincoln, Zjednoczone Królestwo
- 01522589461
- general@urbanmoto.co.uk
- www.chainsandsprockets.co.uk
4,8
Doskonała
894 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Why can't I buy more than 1 piece?
26 marca 2024
Odpowiedź od Chains and Sprockets
Hi Camilo,
Thank you for your feedback. We apologise for the inconvenience. As the last item in stock, this restriction was implemented. Please contact us directly on hello@urbanmoto.co.uk, and we'll ensure you get the quantity you need.
Best regards,
Team Urban Moto
A great service…wrong item sent but a…
A great service…wrong item sent but a no quibble replacement sent immediately.
It’s at times when things don’t quite go right that you see if a company offers great service. This was just one of those such occasions…
Thanks C&S
26 marca 2024
Odpowiedź od Chains and Sprockets
Thank you for your kind words! We're delighted to hear that you had a positive experience with us. Your satisfaction is our top priority, and we're grateful for your support. If you ever need anything else, please don't hesitate to reach out.
Best regards,
Team Urban Moto
Odpowiedź od Chains and Sprockets
Thank you for the glowing review! We're thrilled you're pleased with our service. If you need anything else, just let us know.
Best regards,
Team Urban Moto
Easy transaction
29 lutego 2024
Super service
Super service ! But : why did you guys leave the EU ? A parcel worth less than 30€ became 85€. Insane 😱
28 lutego 2024
Great service - recommended.
23 lutego 2024
D.I.D. Chain splitter and riveter
Bought chain riveter and splitter DID for great price. I lost my original somewhere in the depths of moving around and this particular type I purchased used to be a whole lot dearer. Great price, delivery exceptional.
Recommend
1 lutego 2024
Perfect and delivered the next day
2 lutego 2024
Very well done
26 stycznia 2024
Sent out wrong sprocket
Sent out wrong sprocket, when I contacted them they admitted they no long sold other style but hadn’t got round to removing it so sent the one they did sell.
Wouldn’t of been able to return and get a new one in time for planned weekend so had to make do with replacement.
29 stycznia 2024
Odpowiedź od Chains and Sprockets
Hi Mr Taylor,
Thank you for taking the time to share your feedback. We sincerely apologise for the inconvenience you experienced with your recent order.
After reviewing your case, it appears there was a misunderstanding regarding the product you ordered and what was received. Regarding your concerns about the design difference between the sprocket you received and the original star pattern, we want to clarify that the design of certain aftermarket parts may differ from OEM (original equipment manufacturer) parts. We understand that this may not have been explicitly communicated, and for that, we apologise.
Our team is committed to providing the best possible service to our customers, and we appreciate your patience and understanding in this matter. We have taken steps to update our product listings and ensure better communication moving forward. If there's anything further we can assist you with or if you have any additional questions, please don't hesitate to reach out to us directly.
Once again, we apologise for any inconvenience caused and thank you for bringing this matter to our attention.
Best regards,
Chains & Sprockets
I ordered incorrectly the first time…
I ordered incorrectly the first time and found the seller to be prompt in responding to my cancellation request and then sending the correct item
18 stycznia 2024
Great prices, not so great availability.
What made my experience great is how affordable most items are. Only significant downside is the lack of availability with the chains.
17 stycznia 2024
Delivered promptly
Delivered promptly, along with lowest price found, and straight forward, quick and easy ordering, means there's nothing not to like. I rate my service experience as professional as it gets.
13 stycznia 2024
A good source for dificult parts.
The parts I obtained were dificult to source. Suzuki no longer supply the sprocket I wanted for a 1977 Suzuki GT500. The service was very prompt and the price was very reasonable.
11 stycznia 2024
Quick delivery and decent price.
10 stycznia 2024
sprocket's galore
they had a very good selection of sprockets that i needed and very good delivery
9 stycznia 2024
Odpowiedź od Chains and Sprockets
Hi Zayan,
We appreciate your feedback and sincerely apologise for any inconvenience caused by the delayed delivery.
Upon investigation, we found that the order, placed on 31/12/2023, was promptly dispatched on 02/01/2024 via Royal Mail Packet service, this service usually takes from 1-3 days. However, due to the high demand during the busy Holiday season, the delivery was regrettably delayed by the delivery provider.
We genuinely apologise for any inconvenience caused and appreciate your understanding during this exceptional period. If there's anything we can do to make it right, please don't hesitate to reach out. We value your business and are committed to ensuring a positive experience with our services.
Best Regards,
Team UrbanMoto
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