I had an unusual request: sprockets and chains for a Scouting project. These folks were brilliant, not only finding the right product but also supporting the Scouts (which is a charity). Lovely human... Zobacz więcej
Reakcja na opinię
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Ordered Monday morning, arrived Tuesday morning. Could only be improved if they'd hand delivered and fitted them for me! Good range of products but searching through thousands of sprockets for a non s... Zobacz więcej
Great company fast service and great communication would not hesitate in using again Many thank David
The online purchase was intuitive and easy. Shipping time was also fast, considering that this came from the UK and was delivered to the Philippines. The price is also fair. Will definitely purchase m... Zobacz więcej
Informacje dotyczące firmy
- Sklep motocyklowy
- Sprzedawca motocykli
- Sklep z wyposażeniem motocykli
- Sklep z częściami motocyklowymi
- Serwis motocykli
Napisane przez firmę
Chains and Sprockets, founded in 2011, is a leading online retailer of motorcycle parts and maintenance essentials. We supply riders across the UK with premium chains, sprockets, filters, brake pads, clutch kits, and tools from trusted brands including RK, DID, JT, Renthal, Hiflofiltro, and EBC. Whether you’re a weekend rider, workshop professional, or motorsport enthusiast, we provide reliable products and expert support to keep your bike performing at its best. As the retail arm of Urban Moto Distribution, we also offer trade accounts and B2B solutions for garages and service centres nationwide. Visit our website or contact our team for fast delivery and expert advice.
Dane kontaktowe
Monarch House, Long Leys Road, LN1 1DT, Lincoln, Zjednoczone Królestwo
- 01522589461
- general@urbanmoto.co.uk
- www.chainsandsprockets.co.uk
4,8
Doskonała
894 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great company fast service and great…
Great company fast service and great communication would not hesitate in using again
Many thank
David
24 sierpnia 2026
Opinia niezależna
Odpowiedź od Chains and Sprockets
Hi Paul,
We’re sorry to hear that you were disappointed with your experience, particularly the tone of the email you received. That was certainly not our intention, and we apologise if our response came across to you as sarcastic.
According to the tracking information available to us, the parcel was recorded as delivered to you in early August. However, we appreciate that a delivery scan does not necessarily resolve your concern if you have been unable to locate the item.
Please get back in touch with us with your order details so we can review the delivery information with you and assist further. We’d welcome the opportunity to clarify what happened and help resolve any outstanding concerns.
Many thanks,
Team Chains & Sprockets
Always trust Chains & Sprockets to…
Always trust Chains & Sprockets to provide me with a fast efficient and top quality product.
29 czerwca 2026
Odpowiedź od Chains and Sprockets
Hi Paul,
Thank you for leaving this 5-star review, and for trusting us to always deliver the parts that you need. We hope to be able to serve you again soon.
Many thanks,
Team Chains & Sprockets
Odpowiedź od Chains and Sprockets
Hi Ian,
Thank you for the great feedback and review. We hope to be able to serve you again soon and, in the meantime, happy riding.
Many thanks,
Team Chains & Sprockets
Fast delivery
25 czerwca 2026
Odpowiedź od Chains and Sprockets
Hi Peter,
Thank you for leaving us your 5-star review. Happy riding.
Many thanks,
Team Chains & Sprockets
Easy finding the right product
Easy finding the right product, easy to order, and fast delivery.
25 czerwca 2026
Odpowiedź od Chains and Sprockets
Hi Danny,
We appreciate you leaving us this 5-star review, and we're pleased to hear that you found our site easy to use to find the right product.
Many thanks,
Team Chains & Sprockets
Fantastic service and a kind gesture
I had an unusual request: sprockets and chains for a Scouting project. These folks were brilliant, not only finding the right product but also supporting the Scouts (which is a charity). Lovely human service, that's so rare in this AI age. Well done and thank you. PS: invoicing, delivery, and everything else was a dream.
19 czerwca 2026
Opinia niezależna
Odpowiedź od Chains and Sprockets
Hi Alex,
Thank you for leaving such a great review. We appreciate it and are pleased that we could be of assistance with the Scouts event.
Many thanks,
Team Chains & Sprockets
Chains and Sprockets were great
Chains and Sprockets were great, with next day delivery. They had everything we needed in stock, and I can’t wait to put it to use in our Formula Student Car at York!
11 czerwca 2026
Opinia niezależna
Odpowiedź od Chains and Sprockets
Hi Alfie,
Thank you for leaving such a great review. We're really pleased we had everything you needed ready to go and that it arrived on time.
Best of luck with the build.
Many thanks,
Team Chains & Sprockets
Highly recommend i personally wouldn't…
Highly recommend i personally wouldn't go anywhere else.
26 maja 2026
Odpowiedź od Chains and Sprockets
Hi there,
Thank you for leaving us such a positive review and for highly recommending us to other customers. Happy riding.
Many thanks,
Team Chains & Sprockets
Fits perfectly and I ordered it Friday…
Fits perfectly and I ordered it Friday morning and they arrived on Saturday
24 kwietnia 2026
Odpowiedź od Chains and Sprockets
Hi there,
Thank you for this 5-star review. We're happy to hear how pleased you are with our service and quick delivery.
Many thanks,
Team Chains & Sprockets
Odpowiedź od Chains and Sprockets
Hi there,
Thanks for leaving your 5-star review. We hope to be able to serve you again soon.
Many thanks,
Team Chains & Sprockets
Happy with the service
Happy with the service will order again when needed for mine or my sons bikes
26 marca 2026
Odpowiedź od Chains and Sprockets
Hi Liam,
Thank you for leaving us such a great review. We hope to be able to serve you again soon.
Many thanks,
Team Chains & Sprockets
Odpowiedź od Chains and Sprockets
Hi there,
Thank you for leaving us this review, and we're pleased to hear you are happy with our quick delivery to you.
Many thanks,
Team Chains & Sprockets
Odpowiedź od Chains and Sprockets
Hi there,
We're happy to hear how pleased you are with our service. We hope to serve you again in the near future but, in the meantime, happy riding.
Many thanks,
Team Chains & Sprockets
Good service
26 marca 2026
Odpowiedź od Chains and Sprockets
Hi Guy,
Thank you for leaving us this 5-star review. Happy riding.
Many thanks,
Team Chains & Sprockets
First class service
First class service, quick, efficient. Had a chat with Matthew Rice who helped me select the right rear sprocket for my Bonny and then helped me through payment process as I was struggling. Highly recommended 👍
25 marca 2026
Odpowiedź od Chains and Sprockets
Hi Pascal,
Thank you for your detailed review, and for recommending our first class service. Happy riding.
Many thanks,
Team Chains & Sprockets
Odpowiedź od Chains and Sprockets
Hi Patrik,
Thanks for leaving this 5-star review. We hope to be able to serve you again soon - happy riding.
Many thanks,
Team Chains & Sprockets
14tooth sprocket.
Ordered on 27/2/26 now 7/3/26 have not received goods.
Tracking number unable to clarify as Royal Mail states “This is a 1st or second class untracked service.”
Trustpilot wants a review of ‘how did we do’
27 lutego 2026
Odpowiedź od Chains and Sprockets
Hi Steve,
Thank you for your review.
I’ve taken a look into your order and here’s what we found:
Your order was placed on 27/02 and dispatched the same day via Royal Mail 1st Class. This service only scans parcels upon delivery, so it’s normal for Royal Mail to show “untracked service” with no tracking updates. It appears the parcel hasn’t arrived yet, and we’re really sorry for the delay.
If you could please contact us at general@urbanmoto.co.uk, we’ll be happy to resolve this for you straight away — whether that’s resending the item or arranging a refund.
We appreciate you bringing this to our attention and we’re here to help get it sorted as quickly as possible.
Many thanks,
Team Chains & Sprockets
Odpowiedź od Chains and Sprockets
Hi Paul,
Thank you for taking the time to leave this 5-star review; we're happy to hear you're pleased with both out delivery service and the item.
Many thanks,
Team Chains & Sprockets
Odpowiedź od Chains and Sprockets
Hi Nigel,
Thank you for taking the time to leave this - happy riding.
Many thanks,
Team Chains & Sprockets
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