Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Catastrophic The worst banking service I ever used. Run away from them, The system is unreliable, the fees are high, and most importantly, the support provided is shockingly poor. Run Away !!!

Reakcja na opinię

Oceniono na 3 z 5

It is totally impossible to get hold of this company! They ignore emails, phone calls, and never call if you request a call back. My card balances went to zero and I have no way of getting this re... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Its my opinion that Centtrip allowed a fraudulent vendor account to be set up. Their senior account manager confirmed the vendor to us. My company lost a total of $70,000 in business income and Centtr... Zobacz więcej

Oceniono na 5 z 5

These guys are serious about FX and know what they are doing. Their functionality on both the app and web site is leading edge and unparalleled elsewhere. They also always give you the best rate, I'... Zobacz więcej

Informacje dotyczące firmy

  1. Instytucja finansowa

Informacje przekazane przez różne źródła zewnętrzne

Market expertise and fintech delivering award-winning intelligent treasury management platform for travelling crews.


Dane kontaktowe

2,2

Słaba

Wynik TrustScore: 2 na 5

80 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 100% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 48 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Centtrip rocks!

Our company started using Centtrip not that long ago and to tell the truth, it makes life a lot easier. To make payments to our workers all we need to do is to create recipients on the website and then we can set up payments using Bank details that are already filled out. Another amazing thing is that an authorized user can set up payments and all that account owner needs to do is check in and confirm payments. That is really one great tool. What about currency - it's really really easy to convert currency back and forth and still be able to send payments in different currencies from the same account. What about Customer Service - I've been getting on their nerve since day one to make sure everything works correctly and asking gazillion questions. I literally was in touch with every other person in the company and still they were really nice. Even when I send my question via email to one of Centtrip team members and he was out of office he found a way to call me (on a foreign number) to ask if everything was ok. I am really pleased with them because we have our own Customer Service Team and we know how important it is to support clients 1000%. Just one thing that I hope will be improved soon - please, add more currencies, that would be amazing! Thank you guys, you rock!

14 stycznia 2018
Opinia niezależna
Oceniono na 5 z 5

A hugely important new option for the …

A hugely important new option in the FX sector Centtrip have taken the time to put together bespoke solutions which has helped us to conduct our FX transactions much more efficiently and cost effectively. They take the time to explain how to get the best out of their service and make it easy to understand all the options available . They are on your side every step of the way and I can't recommend them enough and would have no hesitation referring anyone to their service.....

11 stycznia 2018
Opinia niezależna
Oceniono na 5 z 5

This company is excellent

This company is excellent. Their site is easy to use, easy to understand. You can do whatever you want online in no time. The rates are live rates, and much better compared to other similar companies' rates.
All in all, I'm very satisfied with them, I recommend them to everyone.

11 stycznia 2018
Opinia niezależna
Oceniono na 5 z 5

A+++++

Fantastic service, best rates in the industry and market leading technology. Look no further, Centtrip have the best platform, a knowledgeable and helpful team who are always willing to go a step further to help customers.

11 stycznia 2018
Opinia niezależna
Oceniono na 5 z 5

Centtrip

A brilliant company with a brilliant service. Centtrip saves us from Bank and Credit Card Company overcharging on all Forex transactions.

11 stycznia 2018
Opinia niezależna
Oceniono na 5 z 5

Centtrip provide a masterclass in …

Centtrip provide a masterclass in customer service: the product does exactly what it says it will do, but the standout feature was the way it was delivered. Efficient, polite, informative without ever being patronising, quick and accessible. They call when they say they will and do what they say they will do. The website and online services are end to end easy to use and the card is brilliant! Very satisfied customer. Many other more staid institutions could take a leaf out of Centtrip's service book.

11 stycznia 2018
Opinia niezależna
Oceniono na 5 z 5

Seamless online process for currency …

Seamless online process for currency exchange, with suitable controls built in so that we have been able to open it out to the wider team. Centtrip are totally transparent about the FX rates applied and the margin they make, unlike some of the competition out there.

11 stycznia 2018
Opinia niezależna
Oceniono na 5 z 5

super service

super service. One I could no longer do without. Irritating that I’ve been paying high bank fees prior and didn’t realise centtrip was about. I’ve recommended it to friends and they’ve also found it useful.
Branding is cool also.

4 stycznia 2018
Opinia niezależna
Oceniono na 5 z 5

The best FX for those in the know

These guys are serious about FX and know what they are doing. Their functionality on both the app and web site is leading edge and unparalleled elsewhere. They also always give you the best rate, I've not seen it better anywhere.

Definitely the best available.

4 stycznia 2018
Opinia niezależna
Oceniono na 5 z 5

Great service, simple, fast and effective!

There are a few companies who offer currency cards but I haven't found one that offers the ease of use or quality of service that Centrip do. Whether it is the speed of funds transfer, the transparency of costs, the quality of the app or how they respond if you have a question or issue, my experience has been first rate. As a pretty frequent traveller across Europe and the US, sorting out currency is an issue that I simply no longer have to think about! Would thoroughly recommend the service and the company.

22 grudnia 2017
Opinia niezależna
Oceniono na 5 z 5

Excellent service I must say

Excellent service I must say! Recommended to use this service by friends some of which are FX pros and some like me not.
I have worked in the Financial sector for 30 years and know what good service is and should be. Jack and the customer service team were very efficient and handled my business with ease I am delighted to say.
I will use them whenever I need FX services beats my traditional channels hands down .

21 grudnia 2017
Opinia niezależna
Oceniono na 1 z 5

The don't reply to emails

Transferred funds that were never credited.. Sent emails but they don't reply...
Had to ask remitting bank to reverse the transfer.

Very dissapointing and not to recommend. Try Revolut!

11 grudnia 2017
Opinia niezależna
Logo Centtrip

Odpowiedź od Centtrip

Hi Mike - we are sorry you've been having issues with a payment. Your feedback is important to us so please call our team on +44 (0)203 735 1735 so we can look into resolving this for you. Thank you.

Oceniono na 2 z 5

Centtrip One of the New Players in the Fx Market.

Centtrip called me to offer me to their services. They were offering a great foreign exchange rate that we could pass to our customers. They had a really cool feature for credit cards, where you can hold 4 major currencies all exchanges at this excellent commercial rate. The issue with our business is that we need to receive third party funds. This was explained in quite some detail including a narrative of where it went wrong in the past. We had a customer send funds to Centtrip who immediately bounced them back without written reference to us. Whilst extremely disappointed with this initial experience, I thought I would give them one more chance. We agreed to give their compliance an invoice in advance. We thought that meant in advance of the funds being credited. In any case, the second client's funds had not reached their accounts yet, so we provided an invoice, the department rejected it again. They said that it was because we had not alerted them in advance. Yet we have an email saying the funds had not arrived. We now have 2 customers who are extremely upset with us. As a result, we have ended our relationship with Centtrip.

17 lutego 2017
Opinia niezależna

Doświadczenie Trustpilot

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