The Cast Iron Bath Co were a great Co to deal with. Helpful, courteous, delivered on time and we love our cast iron bath with its gorgeous brass fittings. Would highly recommend them to other buyers.... Zobacz więcej
Reakcja na opinię
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Excellent customer service When the hot tap on my wall-mounted basin mixer seized,I contacted The Cast iron Bath Company to enquire about spares availability. They responded quickly, and asked me t... Zobacz więcej
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I bought a cast iron bath and 2 polished nickel mirrors from CIBC. The bath and mirrors are beautiful but I did have some problems with delivery.
Reakcja na opinię
My bath taps with hand shower attachment look great and work beautifully. They blend so well with my existing hand basin taps. The service I received from The Cast Iron Bath Company was friendly, pr... Zobacz więcej
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O The Cast Iron Bath Company
Napisane przez firmę
About The Cast Iron Bath Company
The Cast Iron Bath Company is a leading supplier of bathroom fixtures and fittings with specific focus on providing products in a large range of finishes and colours. Brassware is available in Chrome, Polished Nickel, Brushed Nickel, Polished Brass, Brushed Brass and Matt Black; Baths can be painted in any colour of choice; and Concrete Basins are available in a large range of popular colours.
We are really excited to share our range of unique product designs and our team of experts are always happy to answer questions and give guidance. You can reach us on 01723 585896.
Established in 2006, we are a family owned business who take pride in the quality of products supplied and our personal approach to customer service.
Our Mission
Our purpose is simple - we want to enable our customers to create the bathroom of their dreams in a time-frame that matches their needs.
We maintain a high-availability approach to stock levels in our own product lines. Our own brand taps, showers and concrete basins are available for next day dispatch and baths are often available within 3 days unless custom painting is required, in this case then our lead times are 7 to 10 days. Visit our website for more details.
Quick Links
Dane kontaktowe
Aurora House, Hopper Hill Road, YO11 3YS, Scarborough, Zjednoczone Królestwo
- 01723 585896
- sales@castironbath.co.uk
- www.castironbath.co.uk
4,7
Doskonała
572 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
great and fast service
9 stycznia 2025
Odpowiedź od The Cast Iron Bath Company
Thank you for leaving your lovely review of the service you received from the Cast Iron Bath Company. We really appreciate you taking the time to leave your positive feedback!
Access to ‘LIVE’ customer service people
I had to change my order a couple of times and rather than email and wait for a reply I called at the end of the day and spoke to someone directly. Extremely efficient and professional they sorted out my request within minutes. The products when they arrived were excellent.
22 stycznia 2025
Odpowiedź od The Cast Iron Bath Company
Thank you for leaving your lovely review of the products and service you received from the Cast Iron Bath Company. We really appreciate you taking the time to leave your positive feedback!
Odpowiedź od The Cast Iron Bath Company
Thank you for leaving your lovely review of the products and service you received from the Cast Iron Bath Company. We really appreciate you taking the time to leave your positive feedback!
Faulty goods
Faulty goods. The shower set I was given was fault and was missing rubber inside / around the nuts, the mixer is off and faulty and there is a small leak on one of the nuts. It’s so frustrating as I’ve had the bathroom fitted and spent a fortune. The plumber has fitted and refitted as I noticed the leaks but he showed me and it’s clear that the shower is faulty and has probably been resold on after being sent back before from someone else. It’s a shame as I spent a lot of money on this product and expected a lot more in terms of quality. I was so excited to buy this product and I’m left with a faulty one. Warning to anyone else potentially buying.
3 stycznia 2025
Odpowiedź od The Cast Iron Bath Company
Dear Harry,
We're very sorry to hear about the issues you've encountered with your shower set. Customer satisfaction is our top priority, and we never want our customers to be disappointed with their purchase. Please rest assured that we would never resell a product that has been previously fitted and returned.
I can see that Kirsten from our customer sales team is already assisting you in identifying the issue. As soon as we pinpoint the problem, we will do our best to resolve it as quickly as possible.
Thank you for your patience, and please don’t hesitate to reach out if you need any further assistance.
Odpowiedź od The Cast Iron Bath Company
Thank you for leaving your lovely review of the service you received from the Cast Iron Bath Company. We really appreciate you taking the time to leave your positive feedback!
Had to replace a part that had broken…
Had to replace a part that had broken and the team were so helpful. Highly recommend!
9 stycznia 2025
Odpowiedź od The Cast Iron Bath Company
Thank you for leaving your lovely review of the service you received from the Cast Iron Bath Company. We really appreciate you taking the time to leave your positive feedback!
Just what I needed and quick delivery.
9 stycznia 2025
Odpowiedź od The Cast Iron Bath Company
Thank you for leaving your lovely review of the service you received from the Cast Iron Bath Company. We really appreciate you taking the time to leave your positive feedback!
Great service
Great service, product was initially out of stock, but they kept me informed and accommodated my requests. Timing of replacement stock was accurate.
19 grudnia 2024
Odpowiedź od The Cast Iron Bath Company
Thank you for leaving your lovely review of the service you received from the Cast Iron Bath Company. We really appreciate you taking the time to leave your positive feedback!
Beautiful products and awesome customer…
Beautiful products and awesome customer service!
28 listopada 2024
Odpowiedź od The Cast Iron Bath Company
Thank you for leaving your lovely review of the products and service you received from the Cast Iron Bath Company. We really appreciate you taking the time to leave your positive feedback!
Odpowiedź od The Cast Iron Bath Company
Thank you for leaving your lovely review of the service you received from Becca, we will certainly pass on your feedback! Lol! We really appreciate you taking the time to leave your positive feedback!
Everything was great
easy ordering, questions answered quickly. Competitively priced. Great service.
9 grudnia 2024
Odpowiedź od The Cast Iron Bath Company
Thank you for leaving your lovely review of the service you received from the Cast Iron Bath Company. We really appreciate you taking the time to leave your positive feedback!
Excellent service
Order processed very quickly. Good communication. Would always buy from The Cast Iron Bath Company
26 listopada 2024
Odpowiedź od The Cast Iron Bath Company
Thank you for leaving your lovely review of the service you received from the Cast Iron Bath Company. We really appreciate you taking the time to leave your positive feedback!
We haven’t unwrapped it yet as the…
We haven’t unwrapped it yet as the builders haven’t finished the room yet. The the delivery went smoothly. But it’s very heavy !!!!
28 listopada 2024
Odpowiedź od The Cast Iron Bath Company
Thank you for leaving your lovely review of the service you received from the Cast Iron Bath Company. We really appreciate you taking the time to leave your positive feedback!
The Cast Iron Bath Company truly…
The Cast Iron Bath Company truly impressed with their outstanding products and service. I ordered a complete suite last minute, and their team went above and beyond to ensure it arrived on time for my build. The quality of the bath, sink, toilet, and taps is exceptional, with everyone from friends to my plumber praising their beauty and ease of installation. Although a minor invoicing error delayed shipment, the superb customer service and craftsmanship more than compensated for it. The bath, a stunning centerpiece, promises durability that rivals any acrylic option I've seen. Despite higher prices, the value in quality and support is undeniable. Thank you, The Cast Iron Bath Company!
24 października 2024
Opinia niezależna
Odpowiedź od The Cast Iron Bath Company
Thank you for leaving your lovely review of the products and service you received from the Cast Iron Bath Company. We really appreciate you taking the time to leave your positive feedback!
Super company to deal with
Super company to deal with. Ordered the Calder shower range and Tamar toilet. I had an issue with payment which was a tad frustrating. When I spoke to Zoe she was fantastic. Very professional and advised that their fraud system is sensitive so any slight anomalies with how my address was written would be refused. She explained the payment hadn’t been taken and would be returned to my bank account immediately, my bank was showing that payment had been taken twice! She was able to help me with making a successful payment and proceeded to send the items out next day. All perfectly packaged and items super quality and look great. Professional delivery service too. Very happy and a great example of a bathroom company doing it well.
27 listopada 2024
Odpowiedź od The Cast Iron Bath Company
Thank you for leaving your review of the products and service you received from Zoe and the team at the Cast Iron Bath Company. We really appreciate you taking the time to leave your positive feedback! We will pass on your lovely words to Zoe!
Customer service was great but the seat…
Customer service was great but the seat arrived damaged but once you break the seal of the packaging you can not return so we are out of luck which is very disappointing.
27 listopada 2024
Odpowiedź od The Cast Iron Bath Company
Thank you for taking the time to leave your review. We can see that Zoe spent some time getting the correct seat to fit your toilet. Please contact our customer service team if you wish to request a replacement. We are so pleased you are happy with the service you received from Zoe and appreciate you taking the time to leave your positive feedback!
CIBC were extremely helpful from start…
CIBC were extremely helpful from start to finish and accommodated storing our products until they were needed. Super quality items with which we couldn’t be happier. Would highly recommend
26 listopada 2024
Odpowiedź od The Cast Iron Bath Company
Thank you for leaving your review of the products and service you received from the Cast Iron Bath Company. We really appreciate you taking the time to leave your positive feedback!
trustworthy and professional
The cast iron bath company have excellent products and superb customer services. A trustworthy and professional company.
28 listopada 2024
Opinia niezależna
Odpowiedź od The Cast Iron Bath Company
Thank you for leaving your review of the products and service you received from the Cast Iron Bath Company. We really appreciate you taking the time to leave your positive feedback!
Odpowiedź od The Cast Iron Bath Company
Thank you for leaving your review of the products and service you received from the Cast Iron Bath Company. We really appreciate you taking the time to leave your positive feedback!
Odpowiedź od The Cast Iron Bath Company
Thank you for leaving your review of the service you received from the Cast Iron Bath Company. We really appreciate you taking the time to leave your positive feedback!
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