Superb customer service! We bought an airer from Cast in Style, when I went to install it one of the ceiling screws was threaded preventing me from fitting the caster. I rang up to explain the issu... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Changing our utility room completely and we wanted to get an old fashioned clothes airer. We received our 2.4m Victorian style cast iron clothes airer after a slight delay - this was due only to Parce... Zobacz więcej
Reakcja na opinię
Ordered 12 sets black beeswax finish tee hinges plus latches/handles for reproduction antique oak doors. Good price, nice design with well packaged fast delivery, so very pleased with purchase.
Reakcja na opinię
We have just received our black swan door stop. Delivery given as 2-7 days arrived next day. Outer Packaging slightly damaged but internal packaging excellent. Swan bubble wrapped and inside its own b... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Cast in Style are dedicated to world of high quality cast iron products. Please visit our internet shop and take a look around our exciting range of architectural hardware products and kitchen accessories, home of the famous Kitchen Maid® Clothes Airer. We are proud of our very high standards in quality design and finish. We have thousands of cast items for your home, including door furniture, cabinet knobs, coat hooks, brackets, cast iron cookware, garden ware and much more. We are a family business, and as such we take great care in insuring that we provide you with the very highest of quality products and service, and that includes protecting our environment as well. We are an FSC registered company which means all the wood used in our products comes from sources dedicated to the protection of our planet. We only use timber from sustainable forests and that is backed up by our FSC certification. We specialise in the very highest quality products made by selected superior manufactures who we work with very closely. We also manufacture our own products made from original patterns from period British designs and can produce bespoke signs and post boxes. We uphold high standards in quality design & finish. We supply to the trade and retail, and our exceptionally knowledgeable and friendly staff pride themselves on being ready at hand to help you with any enquiry. Try us out and see our full range at www.castinstyle.co.uk or call free 0800 009 6233 Stunning period cast iron architectural hardware & beautiful cast home ware products to buy online. Home of the famous Kitchen Maid® Pulley Clothes Airer. A world of high quality Cast iron & Brass products for your home, including door furniture, cabinet knobs, coat hooks, brackets, cast iron cookware, garden ware and much more. We provide you with the very highest of quality products and service
Dane kontaktowe
Long Lane, TF11 8PL, Shifnal, Zjednoczone Królestwo
- 0800 009 6233
- support@castinstyle.co.uk
- www.castinstyle.co.uk
4,8
Doskonała
158 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
I have not received my order
I have not received my order. Parcel force have failed to deliver both times. First attempt, they arrived 3 hours early, 2 nd attempt they failed to leave parcel, as instructed, in my safe space, parcel is now in Basingstoke, I have no way to get there and no effective means to contact them. Why use these people to post you products to customers if they are unable to deliver goods effectively. I have workmen booked for tomorrow that I will have to pay. I am really not happy.
21 czerwca 2024
Opinia niezależna
Odpowiedź od Cast in Style Ltd
Thank you for your feedback. We sincerely apologise for any inconvenience you have experienced with the delivery of your order.
When the order was placed, there were no instructions provided for a safe place to leave the parcel. This is why Parcel Force did not leave the parcel as expected. We understand the frustration this has caused, especially with your scheduled workmen. We always advise our customers to book workmen after receiving the products to account for any potential delays.
The day after your parcel left us, the courier sent a text message indicating it was out for delivery. Through that message, you arranged for it to be delivered the following working day. Unfortunately, on that day, the courier arrived earlier than the estimated time and missed you. Although Parcel Force provides an estimated time of arrival, unexpected delays can occur or in your instance they were ahead of schedule. For more precise tracking, you can use your tracking number on Parcel Force’s website to follow the driver’s route in real-time.
We always encourage our customers to reach out to us if they encounter any issues. This allows us to contact the courier and resolve the matter promptly. In your case, once we saw your review, we intervened and arranged for the parcel to be left with your neighbour. Parcel Force successfully delivered the parcel and informed you via text message. You can also see the delivery photo on their website.
We thank you for bringing this matter to our attention. If you ever need further assistance, please do not hesitate to contact us directly. We appreciate your order and hope you are satisfied with the products.
Superb cast iron letter plate and numbers
Have just received a wonderful Victorian letter plate and numbers for my Victorian listed building. They look absolutely fantastic and are made to an incredibly high standard. I am very satisfied indeed and can thoroughly recommend CastinStyle. Their products are wonderful. Thank you so much !
21 czerwca 2024
Opinia niezależna
Odpowiedź od Cast in Style Ltd
Thank you so much for your delightful review!
We are thrilled to hear that you are pleased with the Victorian letter plate and numbers for your listed building. It's wonderful to know they meet your high standards and look fantastic. Your satisfaction is our top priority, and we're glad that we could contribute to the charm of your Victorian home.
Thank you for your recommendation and your kind words about our products.
Post box door lock….
The build in postbox I ordered quite a while ago lock stick. Annie sent one in the post straight away.
19 czerwca 2024
Opinia niezależna
Odpowiedź od Cast in Style Ltd
I'm glad to know that Annie promptly sent out a replacement lock for you. We hope this resolves the problem and that your post box is now functioning properly again. If you encounter any further issues, please don't hesitate to reach out to us. We’re here to help.
Ordering the product was easy and…
Ordering the product was easy and delivered on the day and time offered. Great service thank you Steve Batchelor GB Olympic gold
14 czerwca 2024
Opinia niezależna
Odpowiedź od Cast in Style Ltd
Thank you so much for your kind review. We are thrilled to hear that ordering your product was easy and that it was delivered quickly for you. Providing great service is our top priority, and it’s wonderful to know that we met your expectations. We appreciate your support thanks again!
Great customer service
Good choice of products, had exactly what I wanted and sent it quickly. I had a query which was answered promptly and in a pleasant and friendly manner.
7 czerwca 2024
Opinia niezależna
Odpowiedź od Cast in Style Ltd
Thank you for your order with us, and taking the time to leave us a review we really appreciate it! Glad our team could support you with your query and you received your product quickly.
Just perfect!
The hanging basket bracket looks even better in real life. The construction is of high quality and is exactly what we needed for the weight of a large basket. We love the design. The delivery of the item was very quick and well packaged.
12 czerwca 2024
Opinia niezależna
Odpowiedź od Cast in Style Ltd
Thank you so much for your glowing review! We’re delighted to hear that you’re pleased with the hanging basket bracket and that it exceeded your expectations in both design and quality.
We’re also glad to know that the delivery was quick and the item arrived well packaged. Your satisfaction is our top priority, and it's wonderful to hear that we met your needs.
Service prompt and attentive
Service prompt and attentive. Used several times now and will continue to use in future
12 czerwca 2024
Opinia niezależna
Odpowiedź od Cast in Style Ltd
Thank you for your wonderful feedback! We’re thrilled to hear that you found our service prompt and attentive. It's great to know that you’ve chosen to use our services multiple times and plan to continue doing so in the future.
Your continued support means a lot to us, thank you for taking the time to leave us a review.
Great product
Great product, really helpful customer service team. I ended up deciding I wanted to move my clothes airer after I'd installed it. In the process of getting the screws out the ceiling joists, I mangled the threads with a mole grip. Cast in style sent me replacement screws free of charge. Appreciate that.
3 czerwca 2024
Opinia niezależna
Odpowiedź od Cast in Style Ltd
Thank you so much for your kind words and for taking the time to share your experience with us. We're delighted to hear that you found our product great and our customer service team helpful.
We understand that sometimes adjustments are necessary, and we're glad we could assist you by providing replacement screws free of charge. Your satisfaction is our priority, and we're always here to help with any needs you may have.
Website easy to use and quick delivery.
2 czerwca 2024
Opinia niezależna
Odpowiedź od Cast in Style Ltd
Thank you for your order with us, and taking the time to leave a review. So pleased to hear you found our website easy to us and the delivery was quick for you.
Solid impressive little gate hook
Delivered promptly. The quality is excellent, solid, excellent paint job. It'll last a lifetime
1 czerwca 2024
Opinia niezależna
Odpowiedź od Cast in Style Ltd
Thank you for your order with us, so pleased to hear you are happy with the product and the quality of it.
Great Product
Helpful over the telephone. Speedy Delivery.
Great Product. Looks super.
28 maja 2024
Opinia niezależna
Odpowiedź od Cast in Style Ltd
Thank you so much for your lovely review. So glad we could support you with your order over the phone, glad to hear your really happy with Hanging Basket Brackets 🌸
Very efficient and helpful customer…
Very efficient and helpful customer service and I love all their products!
7 maja 2024
Opinia niezależna
Odpowiedź od Cast in Style Ltd
Thank you for your wonderful review! We're delighted to hear that you love our products and found our customer service to be efficient and helpful. Your satisfaction is our top priority, and your kind words mean a lot to us.
Very pleased with my brackets
Very pleased with my brackets. Strong and sturdy and a great design. Quick delivery. Highly recommended
13 maja 2024
Opinia niezależna
Odpowiedź od Cast in Style Ltd
Thank you for your fantastic review! We're delighted to hear that you're very pleased with your brackets. It's great to know you agree that they are strong, sturdy, and feature a design you love. We're also glad that the delivery was quick. Your recommendation means a lot to us!
Cannot fault the product or service…
Cannot fault the product or service received.
The postbox was delivered on time and is of excellent quality.
Thank you to ‘cast in style’
It was a pleasure to do business with you!
17 maja 2024
Opinia niezależna
Odpowiedź od Cast in Style Ltd
Thank you so much for your wonderful review! We're thrilled to hear that you are pleased with both the product and our service. It's great to know that your post box was delivered on time and met your expectations in quality.
Cast iron post box
Quality product however didn't come with any instructions so didn't realise that i had to remove the whole front cover of the post box to access the fixing holes.... also for a premium product the brick raw plugs provided were bargain basement ! so please upgrade these as the post box was extremely heavy.
Martin.
10 maja 2024
Opinia niezależna
Odpowiedź od Cast in Style Ltd
Thank you for your feedback regarding your recent purchase. We apologise for any inconvenience caused by not having instructions included with this post box. Unlike some of our other models, we've designed this particular post box for straightforward wall attachment. However, we understand that additional guidance may be helpful, and we're always here to provide assistance and advice if needed.
Regarding the raw plugs provided, we appreciate your feedback. While we aim to provide high-quality components, we understand that individual preferences may vary. The raw plugs included are selected based on their suitability for the fixings provided, but we'll certainly take your comments into consideration for future improvements.
Thank you again for your valuable feedback. If you have any further questions or concerns, please don't hesitate to reach out.
Odpowiedź od Cast in Style Ltd
Thank you for your feedback! We're thrilled to hear that your order arrived quickly and that you're pleased with the quality of the items. Providing fast delivery and high-quality products is important to us, and we're delighted that we could meet your expectations.
Lovely post box
Really lovely post box, looks fantastic and great quality. Arrived very quickly even on standard delivery.
9 maja 2024
Opinia niezależna
Odpowiedź od Cast in Style Ltd
Thank you so much for your kind words! We're delighted to hear that you're loving your lovely post box. It's fantastic to know that you're pleased with the quality and that it arrived swiftly, even with standard delivery. Your satisfaction is our priority, and we're thrilled that we could exceed your expectations. Thank you again for choosing us, and we hope your post box serves you well for years to come! 📮🌟
Great workmanship
Prompt delivery. Excellent quality iron work. Really pleased with items. Will be ordering more.
2 maja 2024
Opinia niezależna
Odpowiedź od Cast in Style Ltd
Thank you so much for your wonderful review! We're thrilled to hear that you're pleased with the workmanship, prompt delivery, and excellent quality of our ironwork. It's fantastic to know that our items have met your expectations, and we're honoured that you're considering ordering more from us.
Cast in Style has a beautiful collection of home & garden wares
Cast in Style has a beautiful collection of home and garden wares. We bought a cast iron bird bath, a wonderful addition to our garden. It is a lovely company to deal with. We will return.
17 kwietnia 2024
Opinia niezależna
Odpowiedź od Cast in Style Ltd
Thank you so much for your lovely review! We're thrilled to hear that you're enjoying your cast iron bird bath and that it has become a wonderful addition to your garden. We take pride in offering a beautiful collection of home and garden wares, and it's fantastic to know that you appreciate our products and your experience with us.
Honesty Integrity Humility
I no longer listen to what firms say, I watch what they do- Based on my business experiences since 7th April 1986 - Cast in Style do what they say they are going to do
Semper Fidelis
14 kwietnia 2024
Opinia niezależna
Odpowiedź od Cast in Style Ltd
Thank you for sharing your valuable insight and for recognizing our commitment to honesty and integrity in our business practices. We truly appreciate your trust and confidence in us. It's our priority to deliver on our promises and provide you with a reliable and trustworthy service.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.