As always the Hirons experience was amazing! I love that I use Skin Rocks and at 52 have amazing skin not just because of the products bit I've learned so much about my skin from Caroline and know the... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
As always the Hirons experience was amazing! I love that I use Skin Rocks and at 52 have amazing skin not just because of the products bit I've learned so much about my skin from Caroline and know the... Zobacz więcej
Reakcja na opinię
Love Caroline’s expertise and no nonsense honesty! All kits and products have been wonderful!
Another amazing Kit from Caroline Hirons. The kits are so well thought through, every product is added with purpose. Whilst the individual items are high end and live to be expensive when purchase... Zobacz więcej
Great products. I'm a big fan of the skin rocks moisturiser, really look forward to trying the rich version. I am new to the retinoid products but look forward to trying both 1 and 2. The bookend... Zobacz więcej
A globally qualified advanced aesthetician, Caroline has over 37 years of experience in retail, including 25 years in skincare, consulting and advising for retailers and brands in the skincare industry. Since starting her blog in 2010, Caroline's no-nonsense approach on what you need and don't need to put on your skin has led her to be named 'The Skincare Queen' by her millions of followers around the world. Her book, Skincare, is the UK’s bestselling beauty book of all time and it won the British Book Awards Non-Fiction Lifestyle Book of the Year 2021. Caroline believes the future of beauty relies on science and education. She wants to dispel ingredient myths, clarify what products do and don’t do, and generally empower people to become experts in looking after their skin.
Zjednoczone Królestwo
Odpowiada na 80% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Love Caroline’s expertise and no nonsense honesty! All kits and products have been wonderful!
Caroline knocks it out of the park again!
Simply excellent value for money & brilliant products.

Odpowiedź od carolinehirons.com
As always the Hirons experience was amazing! I love that I use Skin Rocks and at 52 have amazing skin not just because of the products bit I've learned so much about my skin from Caroline and know the Kit will be amazing to because of her expertise and I haven’t been disappointed by one yet and they mix with SR products perfectly. Truly grateful!

Odpowiedź od carolinehirons.com
The order process is straightforward. The delivery service is quick and the produc excellent.

Odpowiedź od carolinehirons.com
Recommendations in kit great as always, easy to order, dispatched promptly… and thanks for the free gift :)

Odpowiedź od carolinehirons.com
Such a quick delivery from the UK to Aus, I thought I’d be waiting for a couple of weeks but no, there was my box 3 days later with all my products waiting for me to use them!
Love them all I now have a new skin regime ❤️

Odpowiedź od carolinehirons.com

Odpowiedź od carolinehirons.com
Quick delivery and products really safely packaged
As ever the service was faultless. I ordered from Ireland on Tuesday morning and the kit arrived on Friday morning. Well done to all involved. I continue to be a happy customer

Odpowiedź od carolinehirons.com
Fantastic kit as usual at a fabulous price. Fast delivery 🚚 Thank you CH 😍
Amazing products and delivery is quicker than any other retailer I have used
I was so looking forward to trying her products, having followed her reviews on other products for a long time.
I have purchased the Antioxidant, the Retinoid 2 and the Light Moisturiser and have been disappointed with all of them.
I found the Antioxidant made my skin so shiny that I could only use it at night which kind of defeats the purpose as it's supposed to protect against damage from the sun!
The Retinoid 2 was meh - no improvement in my skin texture or tone and it smelt weird. After a while I got used to the smell, but it wasn't pleasant as it smelt a bit like stale vomit to begin with (sorry, just being honest for those who have a sensitivity to smell).
The Light Moisturiser was ok, but still left my skin with a sheen which is not what I want. I have oily, combination skin and the last thing I want from a moisturiser is something that adds to the shine that I will inevitably get during the day anyway.
Sorry to say this, but the price point and the efficacy of the products left me feeling utterly disappointed and I won't be repurchasing. It's such a shame for someone who prides herself on her product knowhow.
Great products and fast international shipping.
Ordered the Supercharged Kit and have been using the product religiously for little over a week and my skin feels and looks amazing.
I ordered a kit for 175£ on 5th October 25 - as it never arrived and I didn’t have the courtesy of a response from customer services I began a dispute through my credit card. Eventually CH responded to apologise, offer a replacement then a refund if I stopped the dispute. As I’d had my money back I declined, only to find that they are defending the dispute saying the kit is being processed- 7 weeks later
The customer services are a complete shower and I am wasting hours sending email evidence to the credit card. Appalling way to treat their customers
Thank you for your response- however the emails that you have sent me certainly didn’t indicate that you were fighting my dispute and led me to believe that we had settled the issue. I was shocked to find this isn’t the case and have submitted the evidence. If you check your own tracking system you’ll see the item hasn’t been delivered. The reviews on this site that are negative are all regarding your customer service- very poor show

Odpowiedź od carolinehirons.com
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.