Caravan and Motorhome Club (previously The Caravan Club) Recenzje 

15 571
•
Wynik TrustScore: 4.5 na 5

4,3

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Sites are always very clean and well managed by great like minded staff. Good locations, booking a 7 day run can sometimes be a little difficult as there are now so many motorhomes that are more trans... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

Sites are clean and tidy, toilet blocks always clean and warm, the extra toilet is always useful in an emergency. We find that trees are being left overgrown and they block out sunlight and radio sign... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We have always found the Caravan and Motorhome Club sites clean tidy and welcoming. All staff have been friendly and helpful and seem to genuinely enjoy ensuring all campers have an enjoyable stay. We... Zobacz więcej

Reakcja na opinię

Oceniono na 3 z 5

I have been part of the club on and off for years and have had only positive experiences. Unfortunately, the last trip to Moreton-in-Marsh caravan park was awful. There were road closures and diversio... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Obsługa noclegów

O Caravan and Motorhome Club (previously The Caravan Club)

Napisane przez firmę

The Club was formed in 1907 as ‘The Caravan Club’. 110 years later in 2017 we wanted to reflect our broadening membership and became the ‘Caravan and Motorhome Club’.

We are an inclusive club, representing the interests of over 1.1 million caravanners, motorhomers, campervanners and campers providing our members access to over 2,700 quality campsites across the UK and Europe.

As the No. 1 rated UK touring club, our purpose is to help our members get more from the great outdoors.

UK holidays
Overseas holidays
Caravan Cover
Insurance

Dane kontaktowe

4,3

Doskonała

Wynik TrustScore: 4.5 na 5

16 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,3

Wszystkie recenzje

(15 571)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 1755

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Oceniono na 5 z 5

We have enjoyed staying at many CAMH…

We have enjoyed staying at many CAMH club sites and like knowing how well laid out they will be with great facilities

7 października 2026
Logo Caravan and Motorhome Club (previously The Caravan Club)

Odpowiedź od Caravan and Motorhome Club (previously The Caravan Club)

Hi Elaine. Thank you for your lovely review! We are delighted to hear how much you enjoy staying across our Club campsite network and that you appreciate the well-laid-out sites and great facilities. Providing comfort, quality, and convenience for our members is always our top priority. We look forward to welcoming you back for many more wonderful stays and tourer adventures! - Callum - Caravan and Motorhome Club Social Media Team

Oceniono na 5 z 5

Perfect for peaceful stopover

From arrival to leaving everything was great.
Site is spotless and staff great.
Looking forward to coming back next year.

2 października 2026
Logo Caravan and Motorhome Club (previously The Caravan Club)

Odpowiedź od Caravan and Motorhome Club (previously The Caravan Club)

Hi Dave, Thank you for taking the time to share your review! We are thrilled to hear that you had such a wonderful experience from arrival to departure, and that you found the site spotless and our Site Staff great. We appreciate your feedback and look forward to welcoming you back again next year! ~Louisa - Caravan and Motorhome Club Social Media Team

Oceniono na 2 z 5

Pricing structure all wrong

Pricing structure all wrong

7 października 2026
Logo Caravan and Motorhome Club (previously The Caravan Club)

Odpowiedź od Caravan and Motorhome Club (previously The Caravan Club)

Thank you for taking the time to share your feedback. We appreciate your comments regarding our pricing structure, as all site fees are set to cover operational costs, utility expenses, and ongoing maintenance across our campsite network. We continually review our pricing to ensure we offer great value for money for our members while maintaining high standards. We value your review and all feedback is passed onto to our sites teams. ~Louisa - Caravan and Motorhome Club Social Media Team

Oceniono na 1 z 5

Nothing positive to say

Website is clunky and makes booking a frustrating process. Booking conditions for individual sites need to be downloaded rather than opening via the website, pricing isn't immediately clear and minimum booking periods appear inflexible.

After wasting time trying to book online, I called direct to be told that there WAS availability after but that the cost of a 2-night stay in a small camper van would be £138 in mid-October! This is on a site with quite dated facilities too.

Absolutely baffled at the pricing and the confusing booking system. Ended up booking on a nearby National Trust site with modern, well-maintained facilities for just £78 instead.

7 października 2026
Opinia niezależna
Logo Caravan and Motorhome Club (previously The Caravan Club)

Odpowiedź od Caravan and Motorhome Club (previously The Caravan Club)

Hi IS, Thank you for taking the time to share your feedback regarding our website booking process and pricing. We continuously work to make our online booking experience as clear and seamless as possible for all tourers. We are truly sorry to hear about your frustrating experience with our website and booking process. Our site pricing varies depending on location, season, facilities and availability, with Club members saving £15 per night on every UK campsite stay. We work off a live system so availability and pricing can change. We aim to offer a wide choice of locations and pitch options across our network to suit different budgets. If you ever experience issues on the website I would also recommend contacting our webline team who can assist you in navigating any issue that may have occurred. We appreciate your comments and hope to welcome you to one of our campsites in the future. ~Louisa - Caravan and Motorhome Club Social Media Team

Oceniono na 5 z 5

This is a super friendly site

This is a super friendly site. The staff were very helpful and we received a warm welcome even though we arrived as the office was closing.
The location is quite special with beautiful views across the Dee Estuary towards Wales. We witnessed a wonderful sunset the first evening.
The facilities were up to the usual standard of the CAMC sites.
We’d definitely come again if we’re planning to visit the area.

6 października 2026
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Odpowiedź od Caravan and Motorhome Club (previously The Caravan Club)

Hi Cherie,

Thank you for sharing such a wonderful review. We are delighted to hear that our team provided a warm and helpful welcome, even right at closing time. It is fantastic that you enjoyed the special views and memorable sunsets over the estuary, along with our well-maintained facilities. We truly appreciate your kind feedback and look forward to welcoming you back for another lovely stay in the future!

Caravan and Motorhome Club Social Media Team

Oceniono na 5 z 5

Easy booking system via the app

Easy booking system via the app, and if you need to speak to an actual person, this is still possible and everyone I've spoken to has been most helpful and friendly. Customer relations is failing with most companies these days as they rely on computers too much, but not CAMC.

All the sites we've visited are clean, well laid out and the staff on site friendly and helpful.

5 października 2026
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Odpowiedź od Caravan and Motorhome Club (previously The Caravan Club)

Hiya, Thank you for your lovely review! We are delighted to hear that you find booking via our Club app easy and convenient, and that our team members have been so helpful when you've needed to speak with someone. It is also wonderful to know that you've enjoyed clean, well-laid-out sites and received such a warm welcome from our friendly Site Staff. We truly appreciate your kind feedback and look forward to welcoming you back on site again soon!

Miles - Caravan and Motorhome Club Social Media Team

Oceniono na 5 z 5

We loved this site

We loved this site, large pitches well stocked shop with all the essentials, shower block very clean and only 15 mins walk into beautiful Broadway.
Nightly stay is on the pricy side though !

28 września 2026
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Odpowiedź od Caravan and Motorhome Club (previously The Caravan Club)

Hi Caroline, Thank you for sharing your feedback with us regarding Broadway Club Campsite! We are delighted to hear that you enjoyed the spacious pitches, clean shower block, well-stocked shop, and convenient walk into beautiful Broadway. We aim to offer great value across our network to reflect the quality of our facilities, with members saving £15 per night on every stay. All profits are reinvested back into the club sites. We look forward to welcoming you back for another visit soon!

Miles - Caravan and Motorhome Club Social Media Team

Oceniono na 2 z 5

your special offers and incentives are…

your special offers and incentives are no good as they have to many terms and conditions, what i call a last minute booking is for the next two days not thirty days in advance, to many restrictions making me do things by a certain date , so i usually end up going somewhere else

5 października 2026
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Odpowiedź od Caravan and Motorhome Club (previously The Caravan Club)

Hi Barry, Thank you for taking the time to share your feedback with us. We aim to offer a variety of promotions and pricing options to support as many tourers as possible across our network. Advance booking periods and promotional terms help us manage availability fairly for all members while generating the revenue needed to fund these discounts and reinvest into our campsites. We appreciate your perspective and hope to welcome you on site again soon.

Miles - Caravan and Motorhome Club Social Media Team

Oceniono na 5 z 5

Very quiet and peaceful .

Very quiet and peaceful,helpful staff and plenty of pitches to choose from.Not far from where we live and of course we had good weather.

26 września 2026
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Odpowiedź od Caravan and Motorhome Club (previously The Caravan Club)

Hi there! Thank you for the wonderful five-star rating. We are so pleased to hear that you enjoyed a peaceful stay, found our team helpful, and had a great selection of spots to set up camp. It is fantastic that the site's convenient location worked out so well for you and that you were able to make the most of some lovely weather. We hope to welcome you back for another relaxing getaway soon! Mia-Caravan and Motorhome Club Social Media Team

Oceniono na 5 z 5

,excellence with a csital E

Outstandong camp site clean ,close to everything and spotless facilities friendly very helpful staff aleays on hand
Would higjly recommend

5 października 2026
Logo Caravan and Motorhome Club (previously The Caravan Club)

Odpowiedź od Caravan and Motorhome Club (previously The Caravan Club)

Hi Martin. Thank you so much for the wonderful five-star review! We are absolutely thrilled to hear that you enjoyed our convenient location and found the facilities so clean. It is fantastic to know that our team was friendly, helpful, and readily available throughout your stay. We truly appreciate your high recommendation and look forward to welcoming you back again soon! Mia-Caravan and Motorhome Club Social Media Team

Oceniono na 2 z 5

I made a mistake ticking stars on this…

I made a mistake ticking stars on this app and unable to change it

5 października 2026
Logo Caravan and Motorhome Club (previously The Caravan Club)

Odpowiedź od Caravan and Motorhome Club (previously The Caravan Club)

Hello Eddie, thank you for reaching out! If you have accidentally selected the wrong star rating, you can easily update, edit, or delete your review by logging into your account and heading to the 'My Reviews' section.

Libby - Caravan and Motorhome Club Social Media Team

Oceniono na 5 z 5

We have just come back from the Ex…

We have just come back from the Ex bridge Lakeside caravan site
We been there for the season and had a great time
We had two of the best wardens your company has ,Ian and Michelle
They worked so hard to get this site
Up to the very best it could be,
There personality is out of this world.
Our names are Keith Darlaston and Rita Darlaston and we are going to miss their smilly face next year,
We wish them all the best for their next site

5 października 2026
Opinia niezależna
Logo Caravan and Motorhome Club (previously The Caravan Club)

Odpowiedź od Caravan and Motorhome Club (previously The Caravan Club)

Hello Keith, thank you for taking the time to leave such a lovely review. It is wonderful to hear how much you enjoyed your seasonal stay and that the dedicated site staff made your experience so memorable with their hard work and welcoming personalities. They will be so pleased to know their effort and friendly smiles made such a positive impact on your holiday. We truly appreciate your kind support and hope to welcome you back for another fantastic season in the future. Mia- Caravan and Motorhome Club Social Media Team

Oceniono na 4 z 5

So glad I joined your club

So glad I joined your club. Soo many discounts & the sites are lovely, so clean & safe

5 października 2026
Logo Caravan and Motorhome Club (previously The Caravan Club)

Odpowiedź od Caravan and Motorhome Club (previously The Caravan Club)

Hello Emma we are thrilled to hear how much you are enjoying your membership! It is wonderful to know that you are taking advantage of the great savings and finding our locations to be spotless, secure, and pleasant. Thank you so much for taking the time to share your positive experience with us.~ Libby, Caravan and Motorhome Club Social Media Team

Oceniono na 5 z 5

Cleanliness

Very clean sites and the amenities are 5*. Sites are well organised and if there's a problem there's always someone to go to for help and advice.

28 września 2026
Logo Caravan and Motorhome Club (previously The Caravan Club)

Odpowiedź od Caravan and Motorhome Club (previously The Caravan Club)

Hello Joan, thank you for the fantastic five-star review! We are so pleased to hear that you enjoyed our immaculate facilities and five-star amenities.~ Libby, Caravan and Motorhome Club Social Media Team

Oceniono na 1 z 5

I did not want to renew my membership…

I did not want to renew my membership as now retired and had no notification about renewal

3 października 2026
Logo Caravan and Motorhome Club (previously The Caravan Club)

Odpowiedź od Caravan and Motorhome Club (previously The Caravan Club)

Hello Noel, thank you for getting in touch with us regarding your membership renewal. Renewal notifications are always issued in advance via post or email, depending on your account preferences. We always advise checking your junk/spam folders, as it can sometimes end up there. If you do not wish to continue your membership, please contact us on > 01342318813 < and the team will be more than happy to help. ~ Libby, Social Media Team

Oceniono na 3 z 5

Failure to sort out digital issues with renewals

The club is apparently committed to reduce its environmental impact, by encouraging its members to access membership cards, car and/ or motorhome or caravan insurance, and breakdown cover, via their app, but it appears that they do not have the technical competence, to deliver this service.
I have, within the last couple of months, renewed my car insurance, and my breakdown cover, for both car and motorhome. On both occasions, when I tried to access your app, to download my documents, the system would not accept my sign in credentials. I telephoned your customer services to report this, and was informed that you were aware of technical difficulties with your system, and you arranged for hard copy documents to be posted to me.
I have just today received notification that my caravan and motorhome club membership has been automatically renewed, as per my instructions, but once again, when I tried to access my new membership card via their app app, I was faced with the same message, regarding my sign in credentials, and when I then entered your help portal, considering difficulty signing in, I was faced by the same message I received a couple of months ago, regarding your technical difficulties with the app. It’s about time this was sorted.

3 października 2026
Logo Caravan and Motorhome Club (previously The Caravan Club)

Odpowiedź od Caravan and Motorhome Club (previously The Caravan Club)

Hello Geoff, thank you for getting in touch and for your feedback. Moving to digital membership cards supports the Club on its journey of acting responsibly to protect the environment and the great outdoors for future generations. If you already have the app, please check the updates section on the App Store or Google Play to ensure you have the latest version installed. Please call our webline team on > 01342 336612<, and they can check your login details and get it sorted as this is a persistent issue, so you can view your profile and any membership details in the app. ~ Libby

Oceniono na 5 z 5

Brilliant site close to town very clean…

Brilliant site close to town very clean and tidy friendly wardens very enjoyable stay

3 października 2026
Logo Caravan and Motorhome Club (previously The Caravan Club)

Odpowiedź od Caravan and Motorhome Club (previously The Caravan Club)

Hello Valerie, we are so pleased to hear that you had such a wonderful time with us. It is fantastic to know that you enjoyed our convenient location, the tidy grounds, and the warm hospitality from our team. Thank you for sharing your kind feedback!~ Libby, Caravan and Motorhome Club Social Media Team

Oceniono na 5 z 5

Just great !!!

Great location and immaculate facilities. Been before and will certainly go again. Love it.

28 września 2026
Logo Caravan and Motorhome Club (previously The Caravan Club)

Odpowiedź od Caravan and Motorhome Club (previously The Caravan Club)

Hi Keith, thank you for your fantastic review! We are so pleased to hear that you enjoyed our spot and found the amenities so spotless. Having returning guests means the world to us, and we cannot wait to welcome you back for another wonderful stay in the future. Mia-Caravan and Motorhome Club Social Media Team

Oceniono na 3 z 5

We don't like how they've removed bins…

We don't like how they've removed bins around the site, a lot of visitors are slow getting around, and are keen to recycle but camc have made it difficult especially on a large site its a long way to get offsite to use a bin. BIG backward step

30 września 2026
Opinia niezależna
Logo Caravan and Motorhome Club (previously The Caravan Club)

Odpowiedź od Caravan and Motorhome Club (previously The Caravan Club)

Hi A&J Tudor. Thank you for taking the time to share your feedback with us. Where practical, we are introducing dedicated waste and recycling areas at our campsites to replace the smaller bins previously situated at individual service points. This initiative supports our commitment to operating with greater sustainability through the Green Tourism programme. Members and guests can drop off waste in passing near the facilities building or site entrance, with smaller bins also positioned alongside for ease of access. Your feedback has been noted and we hope to welcome you back again soon. Mia - Caravan and Motorhome Club Social Media Team

Oceniono na 2 z 5

Although the club has great facilities…

Although the club has great facilities on their sites and a fantastic range of CLs the prices are not competitive. The website and app for booking are still very ‘clunky’. What really drives me mad is the fact that there is no information easily visible on how close the nearest bus route is and where it goes. As someone with limited mobility this is crucial for me in my decision making

3 października 2026
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Odpowiedź od Caravan and Motorhome Club (previously The Caravan Club)

Hi Karen, thank you for your review. I'm sorry to read about your disappointment regarding the booking tools and lack of visible information especially given how crucial public transport details are for you. We are continuously working to improve both our website and mobile app to make the booking process as smooth as possible for our members. Regarding public transport options, all transport options vary between each site and can be found on the site website page under 'nearby' and 'map' you are also welcome to contact the site directly. Thank you again for sharing your thoughts, we highly value all member feedback and hope to welcome you back soon. -Mia Caravan and Motorhome Club Social Media Team

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