Caprinos Pizza Recenzje 

432
Wynik TrustScore: 3 na 5

3,0

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Zobacz, co mówią recenzenci

Oceniono na 2 z 5

This is our 2nd time ordering from this restaurant, the first time was great. Unfortunately had a bad experience this time, we were called by the delivery driver to say they were outside, howe... Zobacz więcej

Oceniono na 1 z 5

RUBISH PEOPLE. HUMILATING THE CUSTOMERS BC THE DRIVER IS LAZY TO COME IN AND WHEN YOU CALL THEM THEY ARE SUPER IN RUSH AND ALL THEY CAN DO IS TO TELL YOU TO CALL JUST EAT FOR A REFUND. ABSOLUTELY DIS... Zobacz więcej

Oceniono na 5 z 5

Absolutely perfect pizzas and loaded fries delivered before estimated time for a decent price. Used their website which had a offer included so that might have influenced the price a little. Will... Zobacz więcej

Oceniono na 5 z 5

The food was amazing ! Great taste with plenty of pizzas to choose from only critic I could say is that they should bring back the veggie meat pizza other than that the staff and delivery employees ar... Zobacz więcej

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Dane kontaktowe

3,0

Średnia

Wynik TrustScore: 3 na 5

432 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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3,0

Wszystkie recenzje

(432)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 115

Napisz recenzję
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Oceniono na 1 z 5

awful customer service

Im absolutely fuming I placed an order with one less 7 on my phone number , they told me that they have been ringing me however I called my phone number but with one less 7 and it was unavailable becasue it’s not a phone number the worker told me they kept trying to call me also told me that the delivery driver isn’t going to deliver to my house again becasue he’s hot and it’s on a main road which is no excuse becasue in the box of information I specifically said please go to the back gate however I didn’t even get a knock on my front door or anything my friend ordered of here yesterday and she didn’t answer the door but her food was on the doorstep, I’ve ordered from here so many times and had no problems really not happy !!!

13 czerwca 2025
Opinia niezależna
Oceniono na 2 z 5

The sad end of a delightful experience.

I am so disappointed. It has been a real treat for me to enjoy a pizza from my local Caprinos for the last four years. Now things have changed. It must be under new management because the same pizzas, as described, are now so different - barely edible in fact. Customer service has plummeted as well. My last purchase was supposed to be delivered within 40 minutes. It took over an hour.
It was delivered by a surly driver without explanation or apology, he only spoke to demand the payment. I think that was the only English he could speak.

It's very sad that a pleasant experience is no longer available.

27 maja 2025
Opinia niezależna
Oceniono na 1 z 5

Unfortunately I don't have a good…

Unfortunately I don't have a good opinion.When I tried to order a pizza through the app unfortunately it couldn't be done then I ordered through the website but unfortunately it also failed. And after about 20 minutes I saw an email that the pizza couldn't be ordered because the website doesn't work either and that I have to call to place an order so that's what I did I waited about 40 minutes for delivery then it turned out that one pizza wasn't the one I ordered so I phoned them again with complaints but they said I had to make mistake it’s not their fault
I’m sure I didn’t order Hawaiian pizza because I hate that kind of pizza.
But finally they agreed to change and I returned the wrong one and they gave me correct one.

29 maja 2025
Opinia niezależna
Oceniono na 1 z 5

I used to love their pizza

I used to love their pizza, but it's turned into nasty frozen pizza bases, cold, missing items,s never a refund, nothing, even when they don't even give you the food you ordered I just don't understand how my got to pizza takeaway as turned into this FROME

8 maja 2025
Opinia niezależna
Oceniono na 1 z 5

Avoid like the plague

If you’re vegan or ‘plant based’, avoid this place at all costs. The meatless feast pizza I ordered was inedible and one of the worst pizzas I have ever had. I couldn’t even finish one slice of pizza. Now UberEats is refusing to refund my order despite the awful quality and 98% of the pizza being uneaten. Unacceptable.

17 maja 2025
Opinia niezależna
Oceniono na 1 z 5

Deep fried pizza bruv

Deep fried pizza bruv, could have been better if they put the cup if oil on the side and I drink it. The guys are scratching themselves no hygiene. Dont order from high Wycombe one!

16 maja 2025
Opinia niezależna
Oceniono na 5 z 5

If you’re in Croydon and craving a…

If you’re in Croydon and craving a proper pizza, look no further than Caprinos Pizza — a true hidden gem that delivers both flavour and service in equal measure.

Let’s start with the star of the show: the pizza. Quite simply, it’s the best in Croydon. Generously topped, perfectly cooked, and with that ideal balance of a crispy base and fluffy crust, Caprinos consistently hits the mark. Whether you’re into classic Margheritas or a Vegi Hot, every bite is packed with quality and flavour. It’s clear they use fresh ingredients and take pride in what they serve.

But what really elevates the experience is the customer service. The lady at the front is an absolute credit to the place — friendly, welcoming, and always going the extra mile to make sure your order is right and your visit enjoyable. It’s rare to find such personal, attentive service in a fast-paced takeaway setting, but she nails it every time.

Whether you’re popping in for a quick bite or ordering for a cosy night in, Caprinos Pizza in Croydon never disappoints. Great food, top service, and unbeatable value — it’s a local favourite for a reason.

Rating: 5/5
Highly recommended!

15 maja 2025
Opinia niezależna
Oceniono na 1 z 5

Rude and worse food quality

Order pizza deal from Caprinos pizza Reading but one get one free. The pepperoni pizza hardly had any pepperoni on it, so called the resturant and he did not even listen and started to argue which than quickly changed to bad words from the takeaway side.

2 maja 2025
Opinia niezależna
Oceniono na 1 z 5

Really bad customer service from…

Really bad customer service from Caprinos in Northwich. They first sent me the wrong pizza they sent me a pepperoni when I ordered a margarita. The driver asked if I would just like to keep this pizza (I am a vegetarian). They then took over 45minutes to deliver the new pizza which was the wrong size and freezing cold by this time the hot desert I ordered was freezing. I phoned them and asked if they would at least have offer a £2.99 refund for the desert they declined. They did not offer to send a warm pizza, warm desert correct pizza size a voucher, a refund nothing. They were very happy to loose my custom.
Awful customer service - Northwich.

8 maja 2025
Opinia niezależna
Oceniono na 1 z 5

Service charge breaking the law

I ordered my pizza online and the price stated £9.99
I went through to completion to pay and the Order total had changed to £10.49…….apparently there is a “service charge” of 50p that is not mentioned prior
This is against U.K. law and quite frankly i do not know how they keep getting away with breaking the law and charging customers more than the stated price
I will never use this company again

26 kwietnia 2025
Opinia niezależna
Oceniono na 1 z 5

Charged 10.49 for a 9.99 pizza

Charged 10.49 for a 9.99 pizza. 50 pence surcharge that comes up after you've agreed to pay. Which brakes uk law. I collected the pizza, did I pay you to cook it for me?

Very odd thin pizza that I can see through if I put it up to the window.

Soggy thin crust that appears to be fried and crispy underneath.

14 bits of pepperoni on a 10 slice pizza.

I won't be back.

Con merchants.

20 kwietnia 2025
Opinia niezależna

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