Our salesman Matthew was kind, attentive and informative. The whole process from sales to delivery was awesome. The two delivery men were great! Efficient, fast and simple installation and removal of... Zobacz więcej
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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Our salesman Matthew was kind, attentive and informative. The whole process from sales to delivery was awesome. The two delivery men were great! Efficient, fast and simple installation and removal of... Zobacz więcej
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I went to CAS with a few appliances already in mind, but Samantha steered me in a much better direction. We bought the newly released TruArctic fridge (CAS house brand) and have been happy with it s... Zobacz więcej
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To begin with, my sales rep was SPECTACULAR. This was honestly the quickest purchase I've ever made, we told her what we want, the dimensions of the space, and she showed us exactly what we were hopin... Zobacz więcej
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Was so surprised went into store and my new fridge and stove was in my kitchen next day, sales lady was very helpful and nice and the two delivery guys set upthe appliances, careful not to scratch an... Zobacz więcej
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Napisane przez firmę
Canadian Appliance Source, founded in 2008, has developed into a forerunner of modern appliance retail. Our model is unique in that our focus has always been on providing our customers with the personalized, thoughtful help and advice of an appliance specialist. Whether online or in-store, CAS customers receive knowledgeable advice, expert service, and quality appliances at exceptional prices. Our goal is to leave each customer with the certainty they made the right choice buying from us.
Now with more than 40 locations, our mission has grown to be the largest national appliance retailer in Canada. However, we will be a coast-to-coast retailer with a difference: we will still offer each customer that same personalized advice and unique in-store experience. We will do this by maintaining the exemplary level of training each sales associate receives; we will do this by ensuring every member of the CAS team shares our values of respect, responsibility, and commitment to customer satisfaction. We will do this by empowering everyone in our company to provide our customers with the expertise they deserve. CAS has always stood apart from the competition, and as we grow, we will continue to do so. We now have the resources, the ability, and most importantly, the drive to be the best appliance retailer in Canada.
Although we have grown in size, we have never lost our focus on creating our unique, customer-centric, in-store experience. Each CAS store has a boutique feel, features streamlined, modern displays, and customers are serviced by personable, knowledgeable staff. We pay attention to the details to make the shopping experience as pleasant as possible.
Based on our recent video update (you can reference the file named "Official Canadian Appliance Source Return Policy 60-Day Returns & ZERO Restocking Fees"), we want to clear the air and lay out our Return Policy as simply and directly as possible so you can shop with complete peace of mind.
The Core Return Terms for Unused Items
- 60-Day Full Refund Window: You have a full 60 days from purchase to initiate a return or exchange.
- $0 Restocking Fees: We do not charge any restocking fees on eligible returns. - Original Packaging Requirement: To qualify for this standard return, the product must be returned in its original packaging.How to Process a Return
- Keep Your Packaging (For Standard Returns): If you simply changed your mind, ensure the appliance remains in its original box/packaging.
- Initiate the Return: Reach out to our rCanadian Appliance Source Returns Portal - https://www.canadianappliance.ca/returns or customer Service within the 60-day window (or immediately if your item arrived damaged/defective, Do not plug in or use it) and we shall process your return accordingly.What If Your Product is Damaged or Defective?
We want to make sure that you are fully aware that if your product arrives damaged or is not working, the standard policy rules above do not apply to you.
If you receive a defective or damaged appliance, you are completely exempt from the standard return restrictions; you have 48 hours from the day of delivery to report any damage or any issue with your appliance on our dedicated online support for returns at https://www.canadianappliance.ca/returns
79 Boulevard de la Gappe, Unit C6, J8T0B5, Gatineau, QC, Kanada
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Je suis vraiment satisfaite du service a la clientèle en magasin et du service de livraison qui était très efficace !
Par contre ma laveuse a une bosse et ma sécheuse des égratignures …
I was very pleased with all aspects of my recent purchase of fridge and stove at CAS Gatineau location, sales staff was top notch and delivery was excellent definitely 5 star
Excellent service from Yvonne Mutega of your Gatineau store. Delivery of our dihwasher was right on time. The 2 young delivery men were polite and efficient. A very good 5-star experience!
Super livraison rapide et efficace. Travail bien fait
Great customer service from start to finish. Francis was helpful with my purchase. Would recommend!
I was to have my delivery on June 22, 2023 what makes me put no stars they put me back to June 29 and not received waited at home for nothing I finally received on June 29 I had 2 days of loss of salary

Odpowiedź od Canadian Appliance Source - Gatineau
We found what we were looking for and the service was fast and friendly
Good price, item in stock at warehouse so easy pickup. They loaded it right onto my truck. Works well
Well received and Sales Associate is very well informed about his items. BRAVO Francis
L'accueil du personnel, bien aimable, la qualité du service offert ainsi que le prix acceptable des électros au regard de la concurrence ont fait toute la différence.
The seller was helpful and gave me done great price ! Delivery was on time.
Le vendeur a été très professionnel, a répondu à toutes mes questions, très bon service à la clientèle, livraison rapide
First time at CAS and very impress. The representative was very knowledgable and listened to my needs. I would definetily recommend without hesitation.
Excellent service de Francis Madore-Lachapelle.
Très professionnel, compétent et attentif.
Le gars a la réception pour ramasser mon lave vaisselle perdu ben raide en plus du gars de l office lui non plus savait quoi faire pourtant mon lave vaisselle était payer au complet donc au bout de 40 minutes d attentes et investigation sur moi j ai décider de mettre fin à la vente et de me faire rembourser le 1000$ je vous dit que c est vraiment pas le fun pour Samantha à Gatineau qui a perdue cette vente non mais vraiment un service pourris a l entrepôt d Ottawa
Denis clement

Odpowiedź od Canadian Appliance Source - Gatineau
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