Calistudios Recenzje 

153
Wynik TrustScore: 1.5 na 5

1,3

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

i ordered a hoodie 2 months ago and it never got delivered. no customer service communication either after multiple attempts to contact, just gave the same automated response each time. save yourself... Zobacz więcej

Oceniono na 1 z 5

I ordered a hoodie, as i had seen them onine and they looked cool, and they were on sale. I was told it would take between 3-10 working days to arrrive which was far from the truth. After a month I em... Zobacz więcej

Oceniono na 1 z 5

If I could give minus I would. DO NOT BUY FROM HERE. Don’t dispatch luckily bought through PayPal who contacted them, so they dispatched after over a month, when did finally arrive quality awful! Want... Zobacz więcej

Oceniono na 2 z 5

It's been over a month, and the sweater I ordered still hasn't arrived. I understand shipping delays, but the real problem for me is the lack of communication. I have sent numerous emails over... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep odzieżowy

Napisane przez firmę

Minimal wardrobe essentials mixing culture and styles, designed in the UK.


Dane kontaktowe

1,3

Bardzo słaba

Wynik TrustScore: 1.5 na 5

153 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

1,3

Wszystkie recenzje

(153)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 32

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Theyll take your money and ghost

Ordered 2 weeks ago, was given a tracking number over a week ago on a 24hr tracked service. Would assume delays in service but something seems very fishy as getting no replies and judging by their track record Im not expecting to recieve the part any time soon.

9 lutego 2023
Opinia niezależna
Oceniono na 5 z 5

Great quality!

I’ve ordered multiple times from here & love my purchases! I have washed the hoodie & joggers many times and still remain great quality!

7 lutego 2023
Opinia niezależna
Oceniono na 1 z 5

Slow delivery, very poor quality, poor customer service

Order took around 2-3 weeks to arrive which I wasn’t too fussed about. I did email to ask for an update and got a response a few days later to say it had been shipped etc. Items arrived and really poor quality if I’m honest. Sizings not great and quality definitely not worth the price. I replied on the email thread asking if my items are eligible for refund, it has been 8 days since and no reply. Will probably just donate the items to charity shop.

28 stycznia 2023
Opinia niezależna
Oceniono na 1 z 5

This company is a fraud

This company is a fraud. Delivery takes ages to arrive. The quality is horrible, sizes are all off. Then they fail to refund your money. This business needs to be closed down, it’s robbing the people.

27 stycznia 2023
Opinia niezależna
Oceniono na 1 z 5

This “company” is the worst I have ever…

This “company” is the worst I have ever dealt with. My order took 3 weeks to arrive and was miles to big (despite ordering small) so I sent it back. 6 weeks later and a number of emails later I have heard nothing and not received my refund.
Do not order from them unless you want to loose your money.

26 stycznia 2023
Opinia niezależna
Oceniono na 1 z 5

Scam

Bestilte et par bukser d. 14 November og i dag er det d. 15 Decmeber og jeg har stadigvæk ikke modtaget noget.

De giver en et tracking nummer som ændre sig konstant.

Jeg er ret sikker på at denne virksomhed er en scam.

14 grudnia 2022
Opinia niezależna
Oceniono na 1 z 5

THE WORST EXPERIENCE EVER!

THE WORST EXPERIENCE EVER!
i ordered the “dollar” hoodie thinking it looked cool on the website. But then when i got it, which Was after 2 months, the print Was extremely faded and it looked Nothing like it Was supposed to.
Never buy from this site unless you want to waste your money

6 grudnia 2022
Opinia niezależna
Oceniono na 1 z 5

Bad service, never got my order

I ordered one Jacket that never arrived even after over a month, I didn‘t get any Tracking Information even after 3 Mails. After repeated Requests I got ignored. I tried it over social media but there I also got ignored. I‘ve payed with Paypal when I ordered it so there were no issues from my side.

26 października 2022
Opinia niezależna
Logo Calistudios

Odpowiedź od Calistudios

Hi Ediz
Thanks so much for the feedback, we do really appreciate this.
We have checked into this and can now confirm your tracking information has now been emailed .

Thanks
CS

Oceniono na 1 z 5

I’ve made an order 2 weeks ago and…

I’ve made an order 2 weeks ago and still haven’t received my package not even tracking number of the parcel, if even shipped.
I’ve contacted them few time but they seem to be giving automated messages and no even trying to help.
They told me there has been an issue with my parcel so it has been re despatched not giving any email or details of when. At this point this is a clear scam that it is been going on, and is time for this company to pay fr their actions.

15 października 2022
Opinia niezależna
Oceniono na 1 z 5

I humbly write to tell everyone to think twice before buying anything from this brand

I humbly write to tell everyone to never purchase from this brand ever again… poor customer service… poor technicalities, above all it doesn’t even qualify to run a business.
How does this even work, someone purchased an item and there’s no confirmation number not to talk of tracking number… and the company address me with HEY in my inbox, Totally unprofessional .

31 sierpnia 2022
Opinia niezależna
Logo Calistudios

Odpowiedź od Calistudios

Hi Saffron,

Thanks so much for the feedback, we do really appreciate this.
We have checked into this and can now confirm your confirmation email has been sent . You will recieve another email once your order has been dispatched.

Thanks
CS

Oceniono na 1 z 5

I purchased two pairs of cargos

I purchased two pairs of cargos. Irrespective of the lack of garment quality, both were too big so i sent them back in one package. I was forced to chase them multiple times regarding my refunds and they kept making excuses and telling me my refund would be processed the next day. That happened twice. One refund was eventually processed but not the other and they have since started to ignore me. Really dissapointed as have bought from them before and still £65 down.
Do not trust any business that doesnt refund your money after approving a refund. Shoddy company and wont buy again.

15 lipca 2022
Opinia niezależna
Logo Calistudios

Odpowiedź od Calistudios

Hi Lewie

Thanks so much for the feedback, we do really appreciate this.

I have checked back through our email correspondence with yourself and can confirm that your second refund was processed on the 29th of August.

Thanks
CS

Oceniono na 1 z 5

Calistudios is the worst company ever

Calistudios is the worst company I have ever encountered. I ordered multiple times so you expect some decency towards a loyal customer. Well, both times I sent some clothes back and I had to send more than a dozen of emails before they replied. Always excuses why it can’t be done, or postpone it. They still owe me more than 100 euros. It’s just sad to read here that everyone has to deal with it. Also it’s sad to see that they reply to these reviews in the hope they profile themselves in a good way, so they can scam more people. It’s disgraceful!

12 sierpnia 2022
Opinia niezależna
Oceniono na 1 z 5

dog s*** service

This was originally a 5 star review as they personally asked me to leave a review. They sent me some cargos next day delivery so I agreed. This was in July. I'm still waiting for a refund after they have continuously told me they will process it the day after chasing. They processed one but not the other. DO NOT use them if you don't want to risk losing your money. worst customer service I've ever experienced

16 lipca 2022
Opinia niezależna
Logo Calistudios

Odpowiedź od Calistudios

Hi Lewie

Thanks so much for the feedback, we do really appreciate this.

I have checked back through our email correspondence with yourself and can confirm that your second refund was processed on the 29th of August.

Thanks
CS

Oceniono na 1 z 5

Delivery service terrible

I order some clothes expecting it to come in between 3-10. I look at my tracking app it says my 2 weeks in it says order placed then I emailed them saying where’s my order they now telling me they could not locate my parcel and will have to re dispatch it terrible service I read other peoples reviews thinking they were one offs but no why say 3-10 days then it doesn’t even come like at least say it will take 2-3 weeks and this isn’t just happening to me

27 czerwca 2022
Opinia niezależna
Oceniono na 1 z 5

Terrible awful service

Terrible awful service. My order arrived after a month (after I messaged them twice asking where it was) When it arrived, half the items were missing. I then requested a refund which they then ignored. After a couple weeks they finally got back to me & said it would be refunded. 2 weeks later & no refund. Emailed them again & they then responded, only refunding half the items. (After waiting over a month) Please anyone reading this don’t order from them, they’re scammers & the clothes are terrible cheap quality. Do yourself a favour & save your money.

8 czerwca 2022
Opinia niezależna
Logo Calistudios

Odpowiedź od Calistudios

Hi Louis
Thanks so much for the feedback, we really do appreciate it.

I have checked our records and 3 products out of the 8 in your order were sale items which can only be exchanged for store credit. And this is why you was refunded for 5 the non sale items and issued a credit note for the 3 sale items.

Thanks

Oceniono na 1 z 5

absolute scam of a company

customer service bad.
quality of clothing bad.
delivery speed bad.
just don’t bother

i ordered 4 hoodies, it took 3 weeks to arrive. the quality was terrible to i contacted these people for a return, they replies after a week with the address to return to. i sent it to that address and my delivery was delivered, it was signed for and there were GPS coordinates confirming, they told me they didn’t receive the package when I can clearly see it was. i sent them proof of delivery and they never responded. i disputed with my bank.

DO NOT BOTHER

6 czerwca 2022
Opinia niezależna
Logo Calistudios

Odpowiedź od Calistudios

Hi

Thank You for your review.

We are truly sorry to hear that your recent experience was not up to our usual high standards. Please email info@calistudios.co.uk and one of our Customer Service Representatives will get back to you

We look forward to hearing from you.

Oceniono na 1 z 5

****** SCAM!

********* SCAM!! I ordered a nice pair of jeans with some designs on. £65. Delivered only after 3 weeks. Quality was shocking. Aweful material loose threads everywhere holes and undone stitching! Didn’t even last 1 quick cold wash all the designs washed out and the button fell out. Such **** stuff. They didn’t even deliver the right color jeans I ordered but I wasn’t that fussed. As a 17 year old with 0 experience with anything I could genuinely make a pair of jeans better than them. I’m not even going to bother trying to get a refund as based off the other reviews that’s just a waste of time and money . All the positive reviews are completely fake Waste of money

26 maja 2022
Opinia niezależna
Logo Calistudios

Odpowiedź od Calistudios

Hi

Thanks so much for the feedback,

We are extremely saddened to hear that your order has arrived anything less than perfect, this is not the service we strive to deliver to our customers.

I have raised this with our production team and will ensure that we take your feedback on board.

If you would like a replacement or refund please email our customer service team.

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