Ordered a custom weapon for an event, it arrived 10 days later than the shipping time described. Ordered a weapon that said "in stock, ships in 2-3 days" arrived 3 weeks later and later than ne... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Quality is excellent, usually ships fast and corrects any errors swiftly. docking one star for that time they advertised "special offers for Europe" (no more specific in the ad) and it turned out... Zobacz więcej
Reakcja na opinię
Amy was amazing at helping me order from the UK, despite all the post-brexit confusion. She even managed to work some sort of magic as I received the draceltia spear within 7 days of ordering! It’s a... Zobacz więcej
Des objets pas toujours conformes. Un service commercial inexistant Sur une hache avec des défauts , il a fallut une réclamation paypal pour obtenir un remboursement partiel. Malgré des défaut... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
High Quality Foam gear for LARP (Live Action Role Play) and martial arts. Large selection of LARP weapons: dagger, sword, mace, hammer, axe and much more.
Dane kontaktowe
Rue Roy 2365, J1K 1B9, Sherbrooke, Kanada
- www.calimacil.com
3,1
Średnia
57 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 miesiąca
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Quality product
Quality product. Great customer service. Wonderful to buy from. I have had poor experiences with other Canadian companies. Never a problem here.
1 października 2018
Opinia niezależna
Calimacil delivers what they promise
Calimacil delivers what they promise. That's in regard to product and delivery time. Usually it is not easy to derive from the website how the actual product is. Calimacil is on of the few who do not have that issue.
Delivery time wise: top!!! Canada to EU was faster than some EU webshops.
22 września 2018
Opinia niezależna
Odpowiedź od Calimacil
Thank you for your feedback! We will make sure to keep it up next time you order!
Great shopping experience
Great shopping experience, and postage was pretty good, being international postage.
20 września 2018
Opinia niezależna
Odpowiedź od Calimacil
Thank you for your feedback! We will make sure to keep it up next time you order!
Poor Service.
Very poor service.
Placed an order over a month ago and paid in full.
Waited two weeks for the shipment notification. It never came.
Contacted them and was advised that the item on the order was out of stock and they would ship when it is in. I Waited....
Contacted them once again requesting if the order would be filled before Halloween.
Advised this day that"the ordered items were unavailable". How long would I have been waiting had I not initiated an inquiry into my order? They forgot about me and my order and only acted when prompted.
18 września 2018
Opinia niezależna
Odpowiedź od Calimacil
Thank you for your feedback. We always strive to better ourselves, and negative reviews are needed to achieve that goal.
On the other hand, there is some part of your feedback that needs to be addressed. Inventory errors are bound to happen sometimes, and are actually more rare on the new website. You were, as some others were, victim of a bug of the first hour, which is bound to happen with such a platform change. We deeply apologize for it, and the situation has already been resolved.
As for shipping, of course, the migration and the influx of order resulting from it had effect on the shipping queue, as can be imagined. It is a temporary situation that we strive each and every day to bring back to normal, which should happen very soon. Once again, we are deeply sorry that you were victim of this situation. Simply bear in mind that it is in no way a permanent issue.
It is a solid piece and had much fun…
It is a solid piece and had much fun with it at my first event.
Ordering was easy and quick and painless.
Much appreciated.
18 września 2018
Opinia niezależna
Odpowiedź od Calimacil
Thank you for your feedback! We hope you enjoy years of fun with your new trusty companion!
Odpowiedź od Calimacil
Thank you for your feedback! We will make sure to keep it up next time you order!
Very well made
Very well made
Amazing details and very durable.
5 stars
14 września 2018
Opinia niezależna
Odpowiedź od Calimacil
Thank you for your feedback! We will make sure to keep it up next time you order!
The best made weapons period
The best made weapons period. The styling is improving, i’ve had one recently confused with a live steel blade.
12 września 2018
Opinia niezależna
Odpowiedź od Calimacil
Thank you for your feedback! We strive to make better items constantly!
Always ships the highest quality…
Always ships the highest quality weapons fast!
12 września 2018
Opinia niezależna
Odpowiedź od Calimacil
Thank you for your feedback! We will make sure to keep it up next time you order!
Unacceptable Service
Ever since the website changed, the service with Calimacil has been utterly atrocious and unacceptable. They advertise items for sale, say they are in stock, but then are not actually in stock AT ALL. You still get charged for items not in stock apparently. Not only that but some items advertised on their website no longer exist and if you try to order them, you of course get charged but then told later on that they can no longer obtain the item. Why even advertise such things if they no longer exists?
Worse still is their delay in shipments. Before when a product was ordered, it would arrive in a timely manner. Now not only does the product take half a month to arrive, you also can no longer track the item. I was once told they didn't need to give me a tracking number because the item was already delivered, even though it wasn't. Then they told me later that they didn't even SEND IT.
Calimacil used to be one of the greatest places to get LARP related gear. Now it's a joke. It's depressing to see how far it has fallen. You can't even use your gold like before. You have to pick one and only one discount code. They won't even give discounts to large recognized LARP groups anymore.
12 września 2018
Opinia niezależna
Odpowiedź od Calimacil
Thank you for your feedback. We always strive to better ourselves, and negative reviews are needed to achieve that goal.
On the other hand, there is some part of your feedback that needs to be addressed. Inventory errors are bound to happen sometimes, and are actually more rare on the new website. You were, as some others were, victim of a bug of the first hour, which is bound to happen with such a platform change. We deeply apologize for it, and the situation has already been resolved.
As for shipping, of course, the migration and the influx of order resulting from it had effect on the shipping queue, as can be imagined. It is a temporary situation that we strive each and every day to bring back to normal, which should happen very soon. Once again, we are deeply sorry that you were victim of this situation. Simply bear in mind that it is in no way a permanent issue.
As for gold, as you can see here (https://www.calimacil.com/pages/calimacil-gold), there is many options of discount code to buy using gold, to emulate as much the freedom you enjoyed before in how much is used in each order.
It got me what i wanted
11 września 2018
Opinia niezależna
Odpowiedź od Calimacil
Thank you for your feedback! We will make sure to keep it up next time you order!
Very good product
Very good product. Time to ship was a bit off but I received everything and the quality is there. 100% recommanded
11 września 2018
Opinia niezależna
Odpowiedź od Calimacil
Thank you for your feedback! We always strive to shorten our shipping times, and we will continue to try to make it better!
Odpowiedź od Calimacil
Thank you for your feedback! We will make sure to keep it up next time you order!
Excellent product quality
Excellent product quality, from order date to ship date was 13 days which was long to me for something that was in stock, but worth the wait.
11 września 2018
Opinia niezależna
Odpowiedź od Calimacil
Thank you for your feedback! We always strive to shorten our shipping times, and we will continue to try to make it better!
Great customer service
Great customer service! I had an issue with my order because I pick the wrong item. That was my fault but they fix it right away by chat. I get the right item few days later. I love Calimacil!
11 września 2018
Opinia niezależna
Odpowiedź od Calimacil
Thank you for your feedback and we are thrilled that you enjoyed your experience!
Some minor issues
There where some casting fins on the hilt I had to remove and also an air bubble under the surface of the Blade.
11 września 2018
Opinia niezależna
Odpowiedź od Calimacil
Thank you for your feedback and we are sorry you feel that way! We will make sure to look into this issue.
If you feel you might have received a deffective item, make sure to contact our customer support at info@calimacil.com or throught chat on our website and we will help you with this issue.
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