I spoke to a gentleman today called Vish. I found him extremely helpful and the advice provided was good and informative. I was very happy with the result due to his help and also less stressed aft... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
As to my previous review CA AUTO FINANCE replied asking for my email and information to resolve my complaint. They do not get in touch they just say this to look like they are trying to make things... Zobacz więcej
Reakcja na opinię
After the most stressful morning over my return car i called CA Auto and spoke to i lovely Guy nammed Vish he was so polite understand and helpful, I have a lot going on at the minute in my personal... Zobacz więcej
Reakcja na opinię
I had a call with Vish this afternoon and he managed to look into my situation very quickly and came up with a solution to the payment problem I was facing within minutes. He was very helpful, giving... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
O CA Auto Finance UK
Napisane przez firmę
Who we are
CA Auto Finance is a specialist provider of vehicle finance, rental and insurance products. With operations in 19 countries and nearly 100 years of experience in auto financing. We offer a wide range of market-leading solutions across a variety of vehicle types. We combine a century of experience and success with the strength and driving vision of the Crédit Agricole Consumer Finance Group.
Our financing solutions cover an increasingly wide range of vehicles, including automotive brands, motorcycles, and e-bikes, light and heavy commercial vehicles, and leisure vehicles such as motorhomes and caravans. We have over 25 years of experience working and providing financial solutions to some of the world’s biggest manufacturers including -
Dane kontaktowe
250 Bath Road, SL1 4DX, Berkshire, Zjednoczone Królestwo
- www.ca-autofinance.co.uk
4,5
Doskonała
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 88% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Good all-round
Good communication (email) and quick debit of final payment of agreement. Website/portal very easy to use.
3 sierpnia 2026
Odpowiedź od CA Auto Finance UK
Dear Customer,
Thank you for taking the time to leave a positive review. It’s always great to hear how well we have done when providing the best possible service.
We look forward to working with you again in the future! Should you have any queries, please do not hesitate to get in touch with our team and we will be happy to help! Our Customer Care Team -
https://www.caautofinance.co.uk/contact-us/
Easy to understand terms and conditions…
Easy to understand terms and conditions quick service
24 lipca 2026
Odpowiedź od CA Auto Finance UK
Dear Customer,
Thank you for taking the time to leave a positive review. It’s always great to hear how well we have done when providing the best possible service.
We look forward to working with you again in the future! Should you have any queries, please do not hesitate to get in touch with our team and we will be happy to help! Our Customer Care Team -
https://www.caautofinance.co.uk/contact-us/
Excellent customer service throughout…
Excellent customer service throughout the agreement term.
31 lipca 2026
Odpowiedź od CA Auto Finance UK
Dear Customer,
Thank you for taking the time to leave a positive review. It’s always great to hear how well we have done when providing the best possible service.
We look forward to working with you again in the future! Should you have any queries, please do not hesitate to get in touch with our team and we will be happy to help! Our Customer Care Team -
https://www.caautofinance.co.uk/contact-us/
Odpowiedź od CA Auto Finance UK
Dear Customer,
Thank you for taking the time to leave a positive review. It’s always great to hear how well we have done when providing the best possible service.
We look forward to working with you again in the future! Should you have any queries, please do not hesitate to get in touch with our team and we will be happy to help! Our Customer Care Team -
https://www.caautofinance.co.uk/contact-us/
Odpowiedź od CA Auto Finance UK
Dear Customer,
Thank you for taking the time to leave a positive review. It’s always great to hear how well we have done when providing the best possible service.
We look forward to working with you again in the future! Should you have any queries, please do not hesitate to get in touch with our team and we will be happy to help! Our Customer Care Team -
https://www.caautofinance.co.uk/contact-us/
Odpowiedź od CA Auto Finance UK
Dear Customer,
Thank you for taking the time to leave a positive review. It’s always great to hear how well we have done when providing the best possible service.
We look forward to working with you again in the future! Should you have any queries, please do not hesitate to get in touch with our team and we will be happy to help! Our Customer Care Team -
https://www.caautofinance.co.uk/contact-us/
accidentally missed payment, helpful staff
When I moved jobs my payment date moved
I unfortunately forgot to update the direct debit with CA auto meaning I missed a payment.
When I called up, the staff I spoke to were really helpful with what I needed to do and waived the late payment fee since it was the first time I had missed the payment and it was a simple mistake.
I spoke with Khalid and another staff member I didn't get the name of.
31 lipca 2026
Opinia niezależna
Odpowiedź od CA Auto Finance UK
Dear Customer,
Thank you for taking the time to leave a positive review. It’s always great to hear how well we have done when providing the best possible service.
We look forward to working with you again in the future!
Should you have any queries, please do not hesitate to get in touch with our team and we will be happy to help! Our Customer Care Team - https://www.caautofinance.co.uk/contact-us/
Very polite and professional team when…
Very polite and professional team when I contacted on 3 occasions Khalid was very helpful and explained everything I had to do very well overall a great company to deal with
30 lipca 2026
Opinia niezależna
Odpowiedź od CA Auto Finance UK
Dear Customer,
Thank you for taking the time to leave a positive review. It’s always great to hear how well we have done when providing the best possible service.
We look forward to working with you again in the future!
Should you have any queries, please do not hesitate to get in touch with our team and we will be happy to help! Our Customer Care Team - https://www.caautofinance.co.uk/contact-us/
Great if you don’t have any issues with…
Great if you don’t have any issues with your vehicle. If you do they won’t help you as they should.
I had to put a claim thru financial ombudsman, had to wait 9 months paying for a car which I didn’t have to be able to get my money back.
15 grudnia 2025
Opinia niezależna
Odpowiedź od CA Auto Finance UK
Dear Customer
We sincerely apologize for the negative experience you have had. Thank you for bringing this situation to our attention.
We have sent a separate request for your contact details so we can reach out directly to resolve this matter as quickly as possible.
We look forward to resolving this for you.
Very good customer service from Khalid
Very good customer service from Khalid. He was extremely knowledgeable, reassuring, and kind throughout the entire process. He answered all of my questions with patience and provided clear guidance and support. I really appreciated his professionalism and the excellent customer care he provided. Thank you, Khalid!
31 lipca 2026
Opinia niezależna
Odpowiedź od CA Auto Finance UK
Dear Customer,
Thank you for taking the time to leave a positive review. It’s always great to hear how well we have done when providing the best possible service.
We look forward to working with you again in the future!
Should you have any queries, please do not hesitate to get in touch with our team and we will be happy to help! Our Customer Care Team - https://www.caautofinance.co.uk/contact-us/
Odpowiedź od CA Auto Finance UK
Dear Customer,
Thank you for taking the time to leave a positive review. It’s always great to hear how well we have done when providing the best possible service.
We look forward to working with you again in the future!
Should you have any queries, please do not hesitate to get in touch with our team and we will be happy to help! Our Customer Care Team - https://www.caautofinance.co.uk/contact-us/
Odpowiedź od CA Auto Finance UK
Dear Customer,
Thank you for taking the time to leave a positive review. It’s always great to hear how well we have done when providing the best possible service.
We look forward to working with you again in the future!
Should you have any queries, please do not hesitate to get in touch with our team and we will be happy to help! Our Customer Care Team - https://www.caautofinance.co.uk/contact-us/
I don’t like writing bad reviews
I don’t like writing bad reviews, and to be honest, I’ve been treated worse by other finance companies for less. However, CA Auto finance have made some very frustrating and silly mistakes over the last few months. They have upheld the complaints, but it’s caused me a lot of stress, and mental health worries.
I’ve now had an £18 default payment added to a payment BEFORE it’s taken! It hasn’t even bounced yet?!
I’ve made a complaint about VT, and usually I receive an acknowledgement. However, CA have ignored the complaint, and the follow up. I am making a complaint with regards to “Value Added Products” that have actually expired. I’ve looked into it, and the FCA don’t take kindly to this if it creates a difficult exit for Voluntary Termination.
I’ve now had to write a letter because I need to find out about the VT. I do not use the phone when I require this information in writing.
I need to hand the car back, and be done.
29 lipca 2026
Opinia niezależna
Odpowiedź od CA Auto Finance UK
Dear Customer,
We’re sorry to hear about your negative experience you have had.
Thank you for making us aware of this situation. I have sent a request to you for your details so we can contact you to resolve this matter. We look forward to getting this resolved. Best wishes,
The CA Auto Finance Team
Their quick response to my finance…
Their quick response to my finance agreement and the updates with my progress
19 lipca 2026
Odpowiedź od CA Auto Finance UK
Dear Customer,
Thank you for taking the time to leave a positive review. It’s always great to hear how well we have done when providing the best possible service.
We look forward to working with you again in the future!
Should you have any queries, please do not hesitate to get in touch with our team and we will be happy to help! Our Customer Care Team - https://www.caautofinance.co.uk/contact-us/
Odpowiedź od CA Auto Finance UK
Dear Customer,
Thank you for taking the time to leave a positive review. It’s always great to hear how well we have done when providing the best possible service.
We look forward to working with you again in the future!
Should you have any queries, please do not hesitate to get in touch with our team and we will be happy to help! Our Customer Care Team - https://www.caautofinance.co.uk/contact-us/
I would like to thank Tara and the team…
I would like to thank Tara and the team for being kind helpful and making everything feel like a calm process. Thankyou for your help.
28 lipca 2026
Opinia niezależna
Odpowiedź od CA Auto Finance UK
Thank you for taking the time to leave a positive review. It is always encouraging to hear that we are providing the best possible service.
Should you have any further questions, please do not hesitate to contact our Customer Care Team here: https://www.caautofinance.co.uk/contact-us/
(https://www.caautofinance.co.uk/contact-us/)
Ganeev was really helpful
Ganeev was really helpful, and went the extra mile to help out! Very kind and friendly on the phone as well!
28 lipca 2026
Opinia niezależna
Odpowiedź od CA Auto Finance UK
Thank you for taking the time to leave a positive review. It is always encouraging to hear that we are providing the best possible service.
Should you have any further questions, please do not hesitate to contact our Customer Care Team here: https://www.caautofinance.co.uk/contact-us/
(https://www.caautofinance.co.uk/contact-us/)
Give Ganeev a raise
Ganeev was perfect. Kind, understanding and patient. I would highly recommend asking for him.
28 lipca 2026
Opinia niezależna
Odpowiedź od CA Auto Finance UK
Thank you for taking the time to leave a positive review. It is always encouraging to hear that we are providing the best possible service.
Should you have any further questions, please do not hesitate to contact our Customer Care Team here: https://www.caautofinance.co.uk/contact-us/
(https://www.caautofinance.co.uk/contact-us/)
Jassiem - Customer service
I have had to call CA Auto Finance twice recently and what can I say? The customer service from Jassiem was absolutely brilliant. The first time I called, he explained everything in detail and helped me understand some of the processes in self terminating my contract and by sheer coincidence, when phoning again, he picked up!! I was shown kindness and understanding rarely seen these days and would highly recommend CA Atuo Finance. Their customer service is second to none and I hope Jassiem gets the recognition he deserves for being top class at his job.
21 lipca 2026
Opinia niezależna
Odpowiedź od CA Auto Finance UK
Thank you for taking the time to leave a positive review. It is always encouraging to hear that we are providing the best possible service.
Should you have any further questions, please do not hesitate to contact our Customer Care Team here: https://www.caautofinance.co.uk/contact-us/
(https://www.caautofinance.co.uk/contact-us/)
The lady processed everything with…
The lady processed everything with ease. Super friendly and helpful
21 lipca 2026
Odpowiedź od CA Auto Finance UK
Thank you for taking the time to leave a positive review. It is always encouraging to hear that we are providing the best possible service.
Should you have any further questions, please do not hesitate to contact our Customer Care Team here: https://www.caautofinance.co.uk/contact-us/
(https://www.caautofinance.co.uk/contact-us/)
Doświadczenie Trustpilot
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