I spoke to a gentleman today called Vish. I found him extremely helpful and the advice provided was good and informative. I was very happy with the result due to his help and also less stressed aft... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
As to my previous review CA AUTO FINANCE replied asking for my email and information to resolve my complaint. They do not get in touch they just say this to look like they are trying to make things... Zobacz więcej
After the most stressful morning over my return car i called CA Auto and spoke to i lovely Guy nammed Vish he was so polite understand and helpful, I have a lot going on at the minute in my personal... Zobacz więcej
Reakcja na opinię
I had a call with Vish this afternoon and he managed to look into my situation very quickly and came up with a solution to the payment problem I was facing within minutes. He was very helpful, giving... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
O CA Auto Finance UK
Napisane przez firmę
Who we are
CA Auto Finance is a specialist provider of vehicle finance, rental and insurance products. With operations in 19 countries and nearly 100 years of experience in auto financing. We offer a wide range of market-leading solutions across a variety of vehicle types. We combine a century of experience and success with the strength and driving vision of the Crédit Agricole Consumer Finance Group.
Our financing solutions cover an increasingly wide range of vehicles, including automotive brands, motorcycles, and e-bikes, light and heavy commercial vehicles, and leisure vehicles such as motorhomes and caravans. We have over 25 years of experience working and providing financial solutions to some of the world’s biggest manufacturers including -
Dane kontaktowe
250 Bath Road, SL1 4DX, Berkshire, Zjednoczone Królestwo
- www.ca-autofinance.co.uk
4,5
Doskonała
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 88% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
It was really easy to apply
3 sierpnia 2026
Odpowiedź od CA Auto Finance UK
Thank you very much for taking the time to leave such a positive review.
It is always rewarding to hear that we successfully provided the best possible service.
We look forward to the opportunity of working with you again in the future.
Should you have any queries at all, please do not hesitate to get in touch with our team via the link below, and we will be happy to assist you.
Our Customer Care Team: https://www.caautofinance.co.uk/contact-us/
Tasleen was very helpful and advised me…
Tasleen was very helpful and advised me very well I was really stressed about my current circumstances and she help me to make an informed decision which I’m grateful for. Customer service was great and they answered straight away🙂
18 sierpnia 2026
Opinia niezależna
Odpowiedź od CA Auto Finance UK
Thank you very much for taking the time to leave such a positive review.
It is always rewarding to hear that we successfully provided the best possible service.
We look forward to the opportunity of working with you again in the future.
Should you have any queries at all, please do not hesitate to get in touch with our team via the link below, and we will be happy to assist you.
Our Customer Care Team: https://www.caautofinance.co.uk/contact-us/
Odpowiedź od CA Auto Finance UK
Thank you very much for taking the time to leave such a positive review.
It is always rewarding to hear that we successfully provided the best possible service.
We look forward to the opportunity of working with you again in the future.
Should you have any queries at all, please do not hesitate to get in touch with our team via the link below, and we will be happy to assist you.
Our Customer Care Team: https://www.caautofinance.co.uk/contact-us/
Very helpful and very accessible to talk too
Very helpful and was clear with solutions to finding information and quick to answer their customer service line. 10/10 service
8 sierpnia 2026
Odpowiedź od CA Auto Finance UK
Thank you very much for taking the time to leave such a positive review.
It is always rewarding to hear that we successfully provided the best possible service.
We look forward to the opportunity of working with you again in the future.
Should you have any queries at all, please do not hesitate to get in touch with our team via the link below, and we will be happy to assist you.
Our Customer Care Team: https://www.caautofinance.co.uk/contact-us/
Polite & helpful.
6 sierpnia 2026
Odpowiedź od CA Auto Finance UK
Thank you very much for taking the time to leave such a positive review.
It is always rewarding to hear that we successfully provided the best possible service.
We look forward to the opportunity of working with you again in the future.
Should you have any queries at all, please do not hesitate to get in touch with our team via the link below, and we will be happy to assist you.
Our Customer Care Team: https://www.caautofinance.co.uk/contact-us/
Very professional
Very professional, website works well and also respond to emails promptly
18 sierpnia 2026
Odpowiedź od CA Auto Finance UK
Thank you very much for taking the time to leave such a positive review.
It is always rewarding to hear that we successfully provided the best possible service.
We look forward to the opportunity of working with you again in the future.
Should you have any queries at all, please do not hesitate to get in touch with our team via the link below, and we will be happy to assist you.
Our Customer Care Team: https://www.caautofinance.co.uk/contact-us/
The electronic forms and processes made…
The electronic forms and processes made it a really smooth transaction😂
4 sierpnia 2026
Odpowiedź od CA Auto Finance UK
Thank you very much for taking the time to leave such a positive review.
It is always rewarding to hear that we successfully provided the best possible service.
We look forward to the opportunity of working with you again in the future.
Should you have any queries at all, please do not hesitate to get in touch with our team via the link below, and we will be happy to assist you.
Our Customer Care Team: https://www.caautofinance.co.uk/contact-us/
Odpowiedź od CA Auto Finance UK
Thank you very much for taking the time to leave such a positive review.
It is always rewarding to hear that we successfully provided the best possible service.
We look forward to the opportunity of working with you again in the future.
Should you have any queries at all, please do not hesitate to get in touch with our team via the link below, and we will be happy to assist you.
Our Customer Care Team: https://www.caautofinance.co.uk/contact-us/
Good Service
Really helpful staff on the phone explained everything needed and what to do with the process.
4 sierpnia 2026
Odpowiedź od CA Auto Finance UK
Thank you very much for taking the time to leave such a positive review.
It is always rewarding to hear that we successfully provided the best possible service.
We look forward to the opportunity of working with you again in the future.
Should you have any queries at all, please do not hesitate to get in touch with our team via the link below, and we will be happy to assist you.
Our Customer Care Team: https://www.caautofinance.co.uk/contact-us/
Seamless ...each step explained.
8 sierpnia 2026
Odpowiedź od CA Auto Finance UK
Thank you very much for taking the time to leave such a positive review.
It is always rewarding to hear that we successfully provided the best possible service.
We look forward to the opportunity of working with you again in the future.
Should you have any queries at all, please do not hesitate to get in touch with our team via the link below, and we will be happy to assist you.
Our Customer Care Team: https://www.caautofinance.co.uk/contact-us/
Odpowiedź od CA Auto Finance UK
Thank you very much for taking the time to leave such a positive review.
It is always rewarding to hear that we successfully provided the best possible service.
We look forward to the opportunity of working with you again in the future.
Should you have any queries at all, please do not hesitate to get in touch with our team via the link below, and we will be happy to assist you.
Our Customer Care Team: https://www.caautofinance.co.uk/contact-us/
Called for a settlement figure
Called for a settlement figure. Call answered quickly, no queuing! Gentleman found my account quickly and after some security questions told me amount outstanding and process for clearing the outstanding balance.
Always receive a yearly statement! No hassle with this company.
17 sierpnia 2026
Odpowiedź od CA Auto Finance UK
Thank you very much for taking the time to leave such a positive review.
It is always rewarding to hear that we successfully provided the best possible service.
We look forward to the opportunity of working with you again in the future.
Should you have any queries at all, please do not hesitate to get in touch with our team via the link below, and we will be happy to assist you.
Our Customer Care Team: https://www.caautofinance.co.uk/contact-us/
Good customer service & clear…
Good customer service & clear instructions when required.
18 sierpnia 2026
Odpowiedź od CA Auto Finance UK
Thank you very much for taking the time to leave such a positive review.
It is always rewarding to hear that we successfully provided the best possible service.
We look forward to the opportunity of working with you again in the future.
Should you have any queries at all, please do not hesitate to get in touch with our team via the link below, and we will be happy to assist you.
Our Customer Care Team: https://www.caautofinance.co.uk/contact-us/
Above and Beyond
Spoke to Khalid at CA Auto Finance U.K. this morning and found him to be helpful, knowledgeable and informative. Khalid sorted everything for me. Would recommend this firm to family and friends. Thank you so much.
17 sierpnia 2026
Opinia niezależna
Odpowiedź od CA Auto Finance UK
Thank you very much for taking the time to leave such a positive review.
It is always rewarding to hear that we successfully provided the best possible service.
We look forward to the opportunity of working with you again in the future.
Should you have any queries at all, please do not hesitate to get in touch with our team via the link below, and we will be happy to assist you.
Our Customer Care Team: https://www.caautofinance.co.uk/contact-us/
“Finance provider” when it suits them, manufacturer’s messenger when it doesn’t.
Disappointing experience with CA Auto Finance, particularly when you consider the responsibilities you would expect a finance provider to take seriously.
I raised a detailed complaint about an ongoing issue with my vehicle. Unfortunately, their final response managed to miss important information I had provided and largely repeated the manufacturer’s position back to me.
There was no meaningful discussion, no attempt to clarify the concerns with me and seemingly very little interest in asking for further information before reaching a conclusion.
You might reasonably expect the company financing your vehicle to properly investigate a problem and offer some support, rather than simply accepting the manufacturer’s explanation and sending a generic response.
Apparently expecting someone to actually speak to the customer and understand the issue before deciding the outcome was asking a little too much.
Very disappointing, and certainly not the level of support I expected from a regulated finance provider.
1 września 2025
Opinia niezależna
Odpowiedź od CA Auto Finance UK
Dear Customer
We sincerely apologize for the negative experience you have had.
Thank you for bringing this situation to our attention.
We have sent a separate request for your contact details so we can reach out directly to resolve this matter as quickly as possible.
We look forward to resolving this for you.
Was a challenge to get the re-finance…
Was a challenge to get the re-finance sorted, initial enquiry resulted in 3 emails and one letter for a settlement figure, then an email warning that if I settle early then it could effect my credit rating and finally informing me they would take £16k from my bank automatically if the car was not returned by 3rd Sept 26. It took several calls to resolve but a couple of their guys sorted it out intelligently & professionally.
4 sierpnia 2026
Odpowiedź od CA Auto Finance UK
Dear Customer
We sincerely apologize for the negative experience you have had.
Your feedback is vital to our process improvements. To ensure this is addressed correctly, I have passed your details to the appropriate team for a full investigation.
Thank you for bringing this situation to our attention.
Really impressed with CA Auto Finance…
Really impressed with CA Auto Finance UK and the service from Khalid today. He was polite, patient, and explained everything clearly. It made the experience easy and stress‑free. Thanks so much for your help!
13 sierpnia 2026
Opinia niezależna
Odpowiedź od CA Auto Finance UK
Dear Customer,
Thank you for taking the time to leave a positive review. It’s always great to hear how well we have done when providing the best possible service.
We look forward to working with you again in the future! Should you have any queries, please do not hesitate to get in touch with our team and we will be happy to help! Our Customer Care Team -
https://www.caautofinance.co.uk/contact-us/
Khalid was fantastic
Khalid was fantastic, was really efficient and got me my settlement virtually instantly. Thanks!
13 sierpnia 2026
Opinia niezależna
Odpowiedź od CA Auto Finance UK
Dear Customer,
Thank you for taking the time to leave a positive review. It’s always great to hear how well we have done when providing the best possible service.
We look forward to working with you again in the future! Should you have any queries, please do not hesitate to get in touch with our team and we will be happy to help! Our Customer Care Team -
https://www.caautofinance.co.uk/contact-us/
Ganeev was extremely helpful on my call…
Ganeev was extremely helpful on my call today. Helped me with my settlement and called me back to confirm everything was sorted out. Was so helpful, excellent customer service!:)
13 sierpnia 2026
Opinia niezależna
Odpowiedź od CA Auto Finance UK
Dear Customer,
Thank you for taking the time to leave a positive review. It’s always great to hear how well we have done when providing the best possible service.
We look forward to working with you again in the future! Should you have any queries, please do not hesitate to get in touch with our team and we will be happy to help! Our Customer Care Team -
https://www.caautofinance.co.uk/contact-us/
Ganeev was great!
Ganeev was really helpful and friendly. He sorted my issue very quickly.
12 sierpnia 2026
Opinia niezależna
Odpowiedź od CA Auto Finance UK
Dear Customer,
Thank you for taking the time to leave a positive review. It’s always great to hear how well we have done when providing the best possible service.
We look forward to working with you again in the future! Should you have any queries, please do not hesitate to get in touch with our team and we will be happy to help! Our Customer Care Team -
https://www.caautofinance.co.uk/contact-us/
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