Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Ive been a byrotation customer for a few years now and its changed the way I enjoy occasions. I had a wardrobe full of high street dresses I would wear once and felt I couldn't wear again because id b... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

I won't be using by rotation again. My dress didn't arrive in a good state and the support at the front was in poor condition. It also didn't feel completely clean. I asked for my money back but th... Zobacz więcej

Oceniono na 3 z 5

Gorgeous dress, but I did not receive it on time so I had to request a refund for 2 days which was very disappointing. I had asked the renter to upload the tracking receipt, but she had lost it. Commu... Zobacz więcej

Oceniono na 5 z 5

Incredible app & platform! I love renting out my wardrobe as a side hustle & also renting incredible outfits from others. Such an amazing community. The BR team are always so quick to respond to a... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Wypożyczalnia sukien wieczorowych
  2. Wypożyczalnia strojów
  3. Klub towarzyski

Napisane przez firmę

The UK's leading peer-to-peer fashion rental app. Hire luxury designer clothes and accessories from top brands in London and the UK.


Dane kontaktowe

3,9

Dobra

Wynik TrustScore: 4 na 5

789 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 92% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 miesiąca

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Excellent platform which encourages…

Excellent platform which encourages sharing of great outfits. Easy to navigate and great that it enables sales too! Also gives me great outfit inspo for a special event

17 maja 2025
Opinia niezależna
Logo BYROTATION

Odpowiedź od BYROTATION

Thanks for your feedback!

Oceniono na 5 z 5

Great experience

Great experience. Able to enjoy luxury items and not pay the high price. Much more sustainable approach to fashion. Especially for special occasions

17 maja 2025
Opinia niezależna
Logo BYROTATION

Odpowiedź od BYROTATION

Thanks for your feedback, renting is better for the planet!

Oceniono na 1 z 5

Horrible – didn't receive item

Dress is meant to arrive today, no contact from lender.

Don't know what is going on, but it seems like the app should be better at reminding you that the dress has or hasn't been shipped. Leaving for a wedding on Saturday, will need to go out and buy some random dress now??

14 maja 2025
Opinia niezależna
Logo BYROTATION

Odpowiedź od BYROTATION

Sorry to hear your dress didn't arrive on time. We send timely reminders to Lenders so we'd be happy to look into this further and see what went wrong. Please share your rental reference with the team - help@byrotation.com

Oceniono na 5 z 5

Great service

Great service - the girl I rented the dress of was really lovely and the process was so easy! Would definitely rent again!

10 maja 2025
Opinia niezależna
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Odpowiedź od BYROTATION

Thanks for sharing your experience Georgia!

Oceniono na 5 z 5

Fantastic service!

Fantastic! First time using this app. Great communication. Lovely item, arrived very quickly. All in all a really great service. Will definately rent again and would recommend to others

8 maja 2025
Opinia niezależna
Logo BYROTATION

Odpowiedź od BYROTATION

Great to hear the service was good! Thanks for sharing your experience

Oceniono na 5 z 5

Rented my wedding dress

Rented my wedding dress through By Rotation and it was such a smooth process. The team were super responsive and came back to me on my many questions quickly and efficiently. I was also able to try on my dress at their Mayfair store which was an added bonus! Would highly recommend renting through them.

3 maja 2025
Opinia niezależna
Logo BYROTATION

Odpowiedź od BYROTATION

Thanks for your feedback Lorraine

Oceniono na 5 z 5

Love it! Sustainable way to not overcrowd your wardrobe

I have always had a great experience with ByRotation. The renters are very approachable, items always delivered on time and true to size and just like the images. I find it a very sustainable alternative to constantly purchasing new outfits.

5 maja 2025
Opinia niezależna
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Odpowiedź od BYROTATION

It's great to hear you've had a wonderful renting experience Cathy

Oceniono na 5 z 5

Amazing experience

Claudia was very professional, made the whole process easy for me and got an absolutely stunning dress! I'd never done this before but it really makes sense ! I ended up wearing a stunning dress and would have paid quite a lot of money but didn't. Thank you very much for this genius idea. Service was second to none! Would highly recommend

3 maja 2025
Opinia niezależna
Logo BYROTATION

Odpowiedź od BYROTATION

Thanks for your feedback Lucy!

Oceniono na 5 z 5

Easy process

Easy process. Dress arrived exact date it was expected. Dress fab quality, got compliments all evening. Arrived in a Reusable sustainable bag with return label already printed. Would def recommend!

23 kwietnia 2025
Opinia niezależna
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Odpowiedź od BYROTATION

Thanks for your feedback Olivia! It's great to hear how easy the return was

Oceniono na 1 z 5

Dirty & unhelpful

The item I received was very dirty and smelly. It could not be worn!
I returned as soon as I could and have been told I cannot have a refund at all.
Won’t use again!

23 kwietnia 2025
Opinia niezależna
Logo BYROTATION

Odpowiedź od BYROTATION

Hi Sophie,

Thanks for your message. We are so sorry to understand your item arrived in poor condition. We noticed your ticket was still open with our support team. If you could please respond to our questions, we'd be very happy to look into this further.

Thanks, Team BR

Oceniono na 5 z 5

I never shop for fashion anymore

I never shop for fashion anymore - I've been using By Rotation for the last 5 years, lending out my clothes and bags and using that rental income to rent unique, interesting and new fashion from others on the app. It's been hugely rewarding - financially, socially and morally. It all feels so obvious now, and I'm glad I'm no longer the shopaholic I used to be!

7 kwietnia 2025
Opinia niezależna
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Odpowiedź od BYROTATION

Thanks for your wonderful review Esha! Great to hear you are an early adopter and By Rotation has helped to curb your shopping habits.

Oceniono na 5 z 5

if byrotation has no lovers then I am dead

been using byrotation for about 3 years now and never had a bad experience! the renters have always been lovely and the process is so smooth, they have saved my last minute fashion dilemmas on numerous occasions and is such an easy way to do your part in consuming less

will rave about this company till my dying breath, if byrotation has no lovers left then I am dead

11 kwietnia 2025
Opinia niezależna
Logo BYROTATION

Odpowiedź od BYROTATION

Thanks for your lovely feedback! We are so pleased to hear that By Rotation has helped you consume less

Oceniono na 1 z 5

Worst app ever

Worst app ever. I downloaded the app so I could be more sustainable as I love to buy clothing. I tried renting a dress for my friends hen trip to Paris, I paid up two weeks ahead of the event and assumed everything was finalised, only to receive a message 5 days before my trip to state that the ‘request had expired’ it seems the renter has to accept the request and she didn’t- even though she had been active on the app constantly. I tried again, same dress with 2 different renters and the same thing happened- expired requests! I have just bought the dress myself from the actual brand now which cost me £175 fingers crossed it arrives with the next day delivery. And now I have yet another piece of clothing in my overflowing wardrobe. It is gorgeous though. The concept is such a great idea, it’s just such a shame it’s dreadful/has time wasters on it

10 kwietnia 2025
Opinia niezależna
Logo BYROTATION

Odpowiedź od BYROTATION

We’re really sorry to hear about your experience, especially ahead of a special trip. It’s incredibly frustrating when requests expire, and we know how disappointing that must’ve been. While we’re working to improve the process and encourage more reliable responses from lenders, it’s clear we fell short here.

Please reach out to our team at help@byrotation.com, we’d love to make this right and offer a gesture of goodwill. Thanks again for your feedback, it helps us do better.

Oceniono na 5 z 5

Lovely bag from a great lender

Lovely bag from a great lender. I had so many compliments. Lender was very helpful and able to get bag to me at short notice

5 kwietnia 2025
Opinia niezależna
Logo BYROTATION

Odpowiedź od BYROTATION

Thanks for your lovely feedback Shirley!

Oceniono na 5 z 5

Love By Rotation!

Every time I have used By Rotation the sellers have been polite, friendly and amazing at communicating to safely deliver the dress. By Rotation has all the tips and info you need to feel happy and secure about renting an outfit. It’s the best app ever!

2 kwietnia 2025
Opinia niezależna
Logo BYROTATION

Odpowiedź od BYROTATION

Hi Holly, it's great to hear you've such a good experience on the app!

Oceniono na 5 z 5

Very easy rental

Very easy rental. Arrived super quickly and was perfect. Cannot recommend the site enough.

3 kwietnia 2025
Opinia niezależna
Logo BYROTATION

Odpowiedź od BYROTATION

Thanks for your feedback Keith!

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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