Kelly Hall listened closely and identified the policy that best suited our needs. She explained everything thoroughly and in plain, non‑technical language. The whole process was completed quickly and... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Not impressed by the on-line quote but very pleased by the service Laura offered, including cutting %600 off the original on-line quote. Will never use the on-line service again but will always ring... Zobacz więcej
I needed insurance for an unoccupied house. I couldn t have been in better hands. Kelly Hall was professional andvery helpful in pulling together all the details required and found an insurer who cove... Zobacz więcej
My wife and I needed travel insurance to cover a bucket list holiday. We both have medical issues and Rebecca Ervin worked with us to find the best value travel insurance that met all our needs. A ple... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Brunel Insurance for People is part of the Brunel Group, who act for over 15,000 personal, commercial and corporate clients throughout the UK, covering a wide spectrum of insurance and financial services. With 10 UK offices, we work nationally to ensure all clients receive personalised advice and excellent service. We are experts in insurance for people. We don’t have any automated phone services – instead, you will be connected to one of our UK-based colleagues who will be happy to provide a no-obligation quotation in minutes. Brunel only uses household names or world-leading insurers ensuring that not only do you have great prices but comfort that claims will get paid.
Dane kontaktowe
59/61 Oxford Street, BS23 1TR, Weston-super-Mare, Zjednoczone Królestwo
- 01934 643 400
- personallines@brunel-insurance.co.uk
- www.brunel-insurance.com
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Use a broker to avoid being sold an invalid policy
I spent ages - literally weeks - ringing companies for travel insurance for work in the Channel Islands. BIBA recommended Brunel as a specialist who could help. They tailor made my policy for me and checked with the underwriter.
Be careful if you do not go with a broker. You could be incorrectly told your policy is valid when it is not. Do not trust customer services representatives on the phone. They often falsely assume you are covered. They told me by phone I was covered - twice -only for the underwriter to refuse. I was twice sold invalid insurance policies by phone!!!
Do not make this assumption either yourself with online quotes.
I strongly advise anybody to use Brunel as a broker to guarantee your policy is valid and does indeed accurately cover you for travel insurance situations!!!!!
Brunel ask you questions which you declare and then check meticulously. They were the only company who helped me when dozens of others failed.
I highly recommend them for travel insurance. They were tremendous!
Rachael
Rachael, as always, provided an efficient and polite service not available from online services. It's good to still be able to talk to a human (you're not AI are you?!)
Local and efficient.
A very fast and an efficient response from Rachael. Beats a digital assistant any day.
Brunel Brillant
Professional Precise Polite and a Personal Service from Rachel at Brunel Insurance Services.
Keep up the great service!
Nigel
Chapel Street Gallery PZ
Contents insurance good service
We were looking for contents insurance that went beyond the ability of high street providers, so we went to Alice at Brunel. She helped find and secure the right provider and quote, plus was an effective go-between. I'd recommend Alice for her help and patience.
I was given clear and helpful advice…
I was given clear and helpful advice for travel insurance, any queries I had subsequently sent to them by email were answered quickly and fully and the quote they gave was the best by far after I’d wasted so much time trawling through various travel insurance websites.
Brunel have always provided an…
Brunel have always provided an excellent and efficient service - not only with our cover but when we have had to claim as well which is when you really need them to be there!
What a stressful time made easy by…
What a stressful time made easy by Alice really lovely and knowledgeable needed a specialist insurance for my 79 year old mum and Alice sourced us a great deal covering all her needs great customer service and responds promptly to any queries we have had. Highly recommend
Rachael really went above and beyond…
Rachael really went above and beyond when looking for our insurance policy. The comparison websites couldn't even start to deal with the length of our trips, the fact we were coming back to the UK at different times and visiting more than one place in addition to medical issues etc, Rachael dealt with these complex variables and came back with an amazing quote. I would never hesitate to recommend her and will be using her for just about every insurance policy I have from now onward.
Excellent service with purchasing…
Excellent service with purchasing travel insurance and answering my questions.
Very helpful and responsive
Excellent Servis from Rachel
Excellent Servis from Rachel
Definately will use in future
It was easy
It was easy, efficient and flexible to my needs. Thanks Rachel
Excellent service
I was very impressed with the service provided by Rachael at Brunel Insurance. She was able to arrange my policy without any problems and communicated in a friendly and professional manner. I can recommend her without reservation. Thank you once again, Rachael.
Rachel was VERY responsive and worked…
Rachel was VERY responsive and worked hard to secure the best available deal for us.
Very helpful and willing to look at…
Very helpful and willing to look at options to achieve a better price
Superb customer service
Superb customer service, attention to detail and communication.
Rachel has had to sort out a couple of…
Rachel has had to sort out a couple of tricky situations for me in the last few days.
Absolutely brilliant service and communication.
I don't know what l would have done without her help.
Broker worth its weight in gold!
Many thanks Rachel 👍
Excellent and prompt service
Rachel responds in a timely and efficient manner. Her manner is polite and friendly on the phone and and in writing.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.








