Brunel Insurance for People  Recenzje 

My wife and I needed travel insurance to cover a bucket list holiday. We both have medical issues and Rebecca Ervin worked with us to find the best value travel insurance that met all our needs. A pleasure to deal with and so patient and helpful. Thanks from both of us.

I needed insurance for an unoccupied house. I couldn t have been in better hands. Kelly Hall was professional andvery helpful in pulling together all the details required and found an insurer who covered everything I needed at a reasonable price. I would definitely recommend her. Thank you, Kelly.

Needed a quote for building insurance for an unoccupied house following a death. Right from the start, they were really helpful and informative and provided a fast competitive quotation which I accepted. Melissa In particular was excellent and was very knowledgeable. I would use them again. Great brokerage.

Victoria and Adam handled my queries leading up to the cover quickly and diligently and they both continued to support me after I completed the purchase of my policy.

A fantastic experience with Brunel, we found out my mums property in trust was not covered by normal buildings insurance so I rang Brunel and it was so easy to sort, they got us the best deal and Moheed was amazing, he put our minds at rest and he was very polite and professional, I would definitely recommend this broker for properties in trust insurance

Kelly Hall, Personal Lines Account Handler listened to individual needs of home property and was incredibly helpful.

Sarah Mawson was just brilliant. We found ourself in an absolute pickle with our daughters travel insurance with less than 48 hours before the flight. She worked efficiently to find Em cover despite multiple obstacles. We will definitely come back when we need further travel insurance. Thank you so much.

Brendan was the ultimate professional - efficient, helpful, courteous and did what he said he would. He made, what could have been a tiresome experience so much better by taking away problems and dealing with them without any fuss.

I had to secure unoccupied home insurance complete- which is a pain. I'm an a sole executor for an estate which contains a property. The existing insurance company refuse to insure the property after their grace period expires. Brunel helped me to secure a replacement. It took a while but they negotiated with the insurer and secured a good value policy with the right amount of cover.

My current insurance was set to expire, but I had an outstanding claim. As a result, the standard home insurance companies would not offer me any cover as I was too much of a risk. I was put in contact with Brunel, and they were magnificent. My contact, Wynne, worked so hard to find me cover, and was in contact frequently to update me and reassure me that she had plenty of options. I cannot say enough about how much I would recommend Brunel. They were excellent.

I was impressed by Natalie's efficiency and friendliness. She did her utmost to find us travel insurance for a worldwide cruise. My elderly husband has complex medical issues and Natalie has been the only person able to provide us with a quote.

Helpful and prompt service from Melisa . A. I was impressed with how quickly and efficiently she dealt with queries and answered my questions. It’s the first time I have used this company and hope that the good servive continues. Would recommend them

Rebecca Ervin the lovely lady who sorted out my travel insurance was very competent and professional

Very efficient and professional response; ticked all my boxes. Thank you

Such a delight compared to some other insurers to deal with.
Rebecca Ervin was incredibly professional and helpful
Yes, the insurance was more expensive but it covered everything I needed with 2 recent policies I have taken out, where as some other insurers would not insure or were very vague or didn’t seem to know answers to my queries.
These were a pleasure to talk to and sorted everything out easily and quickly - would highly recommend

i wanted to get a quote for buildings & contents insurance. I tried to call .... no answer and cut off twice. i tried the 'call me back' facility....I'm still waiting an hour later. not a good look.

Really impressive. I needed insurance for an extended visit to family in the USA, but with some pre-existing medical conditions, could not get cover for the period concerned. Shortening the period with my previous insurer still gave an eye-watering sum for just one month. Spoke to Sarah at Brunel who took the necessary information and came back with a quote for the full two month stay which was significantly better value than the quote from my previous insurer, and for the whole two months. Highly recommended, quick, friendly service.

I'm a very happy customer of Brunel and have been for many years. Always friendly, quick to communicate and professional. A special thanks to Rachel De'ath who made things very simple and easy to renew.

Many thanks to Rachael De'ath and the team at Brunel - they listened to what I needed and delivered a quick solution in a friendly, efficient and professional package.

In 2023 I had to make a high value claim, following an explosion at my home. Way to complicated to explain here, causing me to find an alternative moving into 2026.
I found this firm, Brunel, and my nominated handler was Andrew Wear; very good indeed on both counts. I was expecting a bunch of complications, due to the complexity, of the 2023 claim, which I obviously had to declare. This turned out to be ill-founded.
Andrew did a great professional job. He dealt with all the details and made sure we were well set up for 2026.

Caveat Emptor. I was disappointed over my experience with this company at their new office local to me whilst phoning around looking for non standard home insurance. I was called back the next day with a premium higher than other quotes. When I asked if it was over 12 months, I was told it was 6m. After I expressed surprise, I asked him to check, yes 6m. I then revealed other quotes with competitors were cheaper and over 12m. He then said sorry, it was 12m and the price then conveniently dropped to £5 below my best quote. He apologised for his “mistake” Ok, we all make mistakes. But it didn’t feel that that. Had I not questioned, I would have paid a higher premium than market rates for only 6m of cover. I explained I did not feel able to do business with a company that didn’t give me their best price from the outset. Honesty integrity and transparency are important to me and should be to all staff. I took my business elsewhere. For anyone considering using this company do your homework first,