Traded my F type for an F pace with 60k on it. Engine seized after 2 months, warranty refused to do anything. Browns have ignored several emails and letters from my solicitors, complete disregard for... Zobacz więcej
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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This company has been nothing but helpful, all my questions answered, and everything was arranged over the phone, no having to drive around and no paperwork, few simple questions, and the first stag... Zobacz więcej
Brilliant experience. Made me feel very comfortable when i was indecisive about what to buy. Nothing was too much trouble. Ricky thanks , I will be telling everyone about Browns.
Good car good value all things we wanted to be done on the car before buying got done easy to deal with nice people 👍
Dane kontaktowe
27 The Causeway , CM9 4LJ, Maldon, Essex, Zjednoczone Królestwo
- Company No. 11884533
- www.brownscarcompanyltd.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Incredible service
Incredible service , would absolutely recommend this company to anyone , very nice people and more than trustworthy, very very happy
Great experience with Ricky and his…
Great experience with Ricky and his professional regarding purchasing a car made the whole process very stress free
Ricky went above and beyond to help…
Ricky went above and beyond to help make our purchase amazing thanks rick
The audi i have bought is a dream come…
The audi i have bought is a dream come true. Ricky and tyler were amazing
Best car ive ever bought
Best car ive ever bought. Coukdnt thank tyler enough for all of his help
Bought a car from Tyler absolutely love…
Bought a car from Tyler absolutely love the car and the people at browns. Proper place to buy a car
Great
A great local company with a wide variety of cars available! Decent bunch of lads working there who are all polite and friendly.
Serious company
Serious company, nice guys all my family bought car everyone is happy I recommend everyone
Very happy with their service
Very happy with their service
Highly recommended
great friendly staff
great friendly staff, car all in working order.
Had such a laugh with the whole team…
Had such a laugh with the whole team and I wasn't disappointed at all the car was serviced and motd and prepared to a high standard
Dealt with Ricky who was extremely…
Dealt with Ricky who was extremely helpful with the whole process
Made sure the car was perfect for me…
Made sure the car was perfect for me and my wife thank you so much
Have dealt with many companies for my…
Have dealt with many companies for my cars the service these guys gave me was second to none collected me from station and made sure everything was done and perfect for me
Worst experience ever - Avoid at any cost possible !!!!
Avoid this dealership at All Costs
If I could give zero stars, I would. Brown Car Company is hands down the most unprofessional, dishonest, and frustrating dealership I’ve ever dealt with.
The car I bought was advertised as “certified and in excellent condition.” Within a week, it started having serious mechanical issues, and when I called them, they shrugged it off and told me to “check with the manufacturer.” The so-called warranty with A1 they promised was basically useless fine print designed to get out of helping customers.
On top of that, their customer service is a nightmare—rude, dismissive, and nearly impossible to get on the phone. I spent hours being transferred around only to be told “there’s nothing we can do.”
This company is a total scam. Save yourself the headache, the wasted time, and the money—go literally anywhere else. Brown Car Company does not care about its customers, only about squeezing every pound they can.
A circus!
AVOID this House of Cards. What a circus! Once they have your deposit that’s where the customer service ends. My partner agreed to purchase a Range Rover and was promised the vehicle would be gleaming and MOT’d ready to collect the following weekend. A WhatsApp number was provided to receive updates on progress etc during the week but nothing materialised. We ended up calling for an update the day before collection and every call after that has been lies and a complete runaround. We understand that delays can happen, things can change but don’t lie and treat customers like they are stupid!
I would be very very wary of purchasing from this company, if the culture of lying is there before purchase, I dread to think of the service if there was an issue afterwards.
Needless to say we are still waiting for a returned promised refund. AVOID AVOID AVOID
Must read
My friend bought a car from this dealership and it turned out to have multiple serious issues. He returned the car for repairs, but after a month nothing had been fixed. He then took it to an independent garage, which confirmed it would cost around £5,000 to put right. He ended up returning the car for them to re-list for sale.
I left a review about the experience, as I was with him when he bought the car. The owner clearly didn’t like this — he tracked down my home address, pushed a letter through my door threatening me with court, and when I called to discuss it, he threatened me over the phone, even saying he’d come to my house and threatening my dad as well.
Very pleased with the customer service…
Very pleased with the customer service and and very happy to get my new car. Would 100% deal with them again
Can't tell you how happy I am with the…
Can't tell you how happy I am with the car Tyler and the team went above and beyond to get the car ready can't say tha k you enough
AVOID
AVOID
Tyler is a crook.
I’ve been promised a copy of my warranty every week for 2 months - nothing.
I was promised it was serviced when I bought the car. Realised the copy of the service was missing. I’ve asked for a copy of it and been promised it every week for two months. Nothing.
Got the car 10miles down the road and warning lights came on.
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