The Bristol Residential Letting Co Recenzje 

701
Wynik TrustScore: 5 na 5

4,9

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Excellent support from our agent Greg at all times. From the beginning of our tenancy to the end, everything was easy and convenient.

Oceniono na 5 z 5

Amy recently helped me with my new tenancy agreement and I cannot praise the service highly enough. The process was made simple with a fast turnaround. Her continued support has been greatly appreciat... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I have been very impressed with my experience from The Bristol Residential Letting Co! I had to go through a tenant swap whilst being extremely busy at work and my property manager Amy made the proces... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Since moving into McArthur’s Yard apartments in 2024, it’s been one of the best rental experiences I’ve had. Andy Peters (Property Manager), has been fantastic—always friendly, approachable, and quick... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Agencja pośrednictwa w wynajmie nieruchomości
  2. Firma zarządzająca nieruchomościami
  3. Agencja nieruchomości

Napisane przez firmę

The Bristol Residential Letting Co is an independent letting agency that specialises in lettings and property management and deals exclusively with properties located in Bristol. Focusing purely on the Bristol rental market we are able to provide our tenants and landlords with an unparalleled level of local expertise. By choosing a local independent company with high street offices, our customers get to work with a team of professionals who are easily accessible, are able to make decisions quickly and who really care about the people and properties they look after. As members of the Association of Residential Letting Agents (ARLA) we are fully regulated, have client money protection and by being members of The Property Ombudsman can offer our customers complete piece of mind.


Dane kontaktowe

4,9

Doskonała

Wynik TrustScore: 5 na 5

701 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 66% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(701)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 169

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Excellent experience…

We have been working with Bristol Resident for over 10 years and as landlords we have found their service second to none. Any issues are dealt with quickly and efficiently by our contact Aimee who never has to be chased up anything. Bristol Residential is a prime example of how a letting agency should be run.

2 marca 2026
Opinia niezależna
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Odpowiedź od The Bristol Residential Letting Co

Hi Judy. Thanks for your lovely review! You are a delight to deal with.

Aimee Hawkesford - Branch Manager

Oceniono na 5 z 5

Very happy with end to end process from letting to ongoing management

As a first time and somewhat unexpected landlord I was looking for an end to end fully managed service, I found the process from letting the property to ongoing management very professional, and am very happy with the service from BRL and from Gemma who now manages the tenancy. BRL have made the whole process much less painful than I anticipated.

2 marca 2026
Opinia niezależna
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Odpowiedź od The Bristol Residential Letting Co

Hi Steve,

Many thanks for your kind review!

I’m very happy that you are pleased with our services with managing your property.

As always, let me know if you need anything.

Gemma McLaughlin
Senior Property Manager

Oceniono na 5 z 5

Andy Peters - keep up the great work!

Andy Peters is a great asset to BrisLet - he keeps me up to date on all aspects of my property and is very quick to address any questions from both myself and the tenant. His friendly approach, thoroughness and professional manner gives me great peace of mind.

27 lutego 2026
Opinia niezależna
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Odpowiedź od The Bristol Residential Letting Co

Dear Iain,

Many thanks for your review and kind words, it is appreciated.

I am glad you are happy with the service you receive from me. Always here if you need anything answering.

Best wishes,

Andy Peters
Senior Property Manager

Oceniono na 5 z 5

Bristol Res Let Co

We rented a property through The Bristol Residential Letting co for the last 6 years. The property was lovely and Bristol Reslet were a great agency. We received prompt support whenever required. Any issues were that cropped up from time to time were always resolved satisfactorily by Charlie, our Property Manger.

25 lutego 2026
Opinia niezależna
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Odpowiedź od The Bristol Residential Letting Co

Thanks for the lovely review, it’s been a pleasure having you as tenants for the last couple of years.

All the best in your new home

Regards

Charlie

Oceniono na 5 z 5

Professional and experienced agency

I have been letting my properties in Bristol through Bristol Residential since 2011 and am completely satisfied with their service and professionalism. From marketing the properties, vetting tenants, collecting rent and arranging repairs the service is always outstanding. I deal with Joe (Property Manager) in Clifton and Andy (Property Manager) in Southville. Special thanks also to Angela in accounts for ensuring that rental payments are collected promptly. With changes coming to the rental sector I am confident that Ed and his team will be on top of the new legislation which is a great comfort. Highly recommended.

27 lutego 2026
Opinia niezależna
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Odpowiedź od The Bristol Residential Letting Co

Good morning Michael,

Thank you for taking the time to leave this review, we are all pleased to hear you are satisfied with the service we provide!

Kind regards,
Joe

Oceniono na 5 z 5

Great service

Great service, prompt with any issues, friendly helpful staff

27 lutego 2026
Opinia niezależna
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Odpowiedź od The Bristol Residential Letting Co

Dear Simon,

Thank you for your 5* review.

I am glad to hear you are happy with the service you receive from me.

Always here and happy to help.

Best wishes,

Andy Peters
Senior Property Manager

Oceniono na 5 z 5

Professional and responsive property management

The team at TBRLC are 1st class and our property manager, Amy Garrod, has been outstanding. We have experienced many property managers over the years from other companies, and all were okay - however TBRLC stand head and shoulders above them all. Amy has proved to be brilliant, dealing with any issues in a calm, measured and self-assured way. She, and the broader team at TBRLC, are professional and responsive ensuring happy tenants AND happy owners.

26 lutego 2026
Opinia niezależna
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Odpowiedź od The Bristol Residential Letting Co

Thank you Paul so much for your lovely review, I wish you all the best for the future and the sale of your property, it has been a pleasure managing the property for you.   Kind regards Amy

Oceniono na 5 z 5

Excellent service from start to finish

Excellent service from start to finish. Bristol Residential Letting Company have been consistently impressive, and I would highly recommend them. Ed manages my property with great professionalism—keeping rent reviews on track, ensuring inspections happen promptly, and responding quickly to any issues that arise. A five‑star experience all round.

25 lutego 2026
Opinia niezależna
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Odpowiedź od The Bristol Residential Letting Co

Thank you for your review, much appreciated. Kind Regards Ed

Oceniono na 5 z 5

Great Lettings service

Fantastic all round service, attentive and proactive. Charlie Locke does a great job for me.

25 lutego 2026
Opinia niezależna
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Odpowiedź od The Bristol Residential Letting Co

Thanks for the review Sean.

It’s a pleasure managing your property for you.

Regards

Charlie

Oceniono na 5 z 5

Andy Peters - Bristol Residential Lettings

I have dealt with Andy Peters, the Senior Property Manager at Bristol Residential Lettings, for ten years.
During this time Andy has always responded promptly to any of my queries, keeps me up to date with any property issues and is thoroughly professional.

25 lutego 2026
Opinia niezależna
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Odpowiedź od The Bristol Residential Letting Co

Dear Simon,

Thank you for your kind words. Wow! I can’t believe it has been 10 years already.

I am pleased that you are happy with my management of your property, long may it continue.

Best wishes,

Andy Peters
Senior Property Manager

Oceniono na 5 z 5

Superb property management …

I just wanted to leave some extremely positive feedback about the fantastic service I’ve received. Amy and Freya are absolutely brilliant — professional, proactive, and genuinely friendly in every interaction.

They consistently take a fair and balanced view, carefully considering the needs of both tenant and landlord, which makes a huge difference. It’s so refreshing to deal with people who are not only highly competent but also approachable and easy to talk to.

They are always available when needed and handle everything promptly and efficiently. Their communication is excellent, and nothing ever feels like too much trouble.

An outstanding service all round — I wouldn’t hesitate to recommend them!

24 lutego 2026
Opinia niezależna
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Odpowiedź od The Bristol Residential Letting Co

Thank you for your lovely review Mike, its a pleasure to manage your properties for you. Kind Regards Amy (and Freya)

Oceniono na 5 z 5

Experienced team with good local knowledge

Experienced team ,good knowledge of the local market
Responded very quickly to an emergency in one of our rented properties
Making a stressful event less difficult

25 lutego 2026
Opinia niezależna
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Odpowiedź od The Bristol Residential Letting Co

Thank you for your review, much appreciated. Kind Regards Ed

Oceniono na 5 z 5

Bristol Residential Letting

Bristol Residential have managed our properties for many years and have always been professional, reliable and supportive.

25 lutego 2026
Opinia niezależna
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Odpowiedź od The Bristol Residential Letting Co

Hi Lynne,

Many thanks for your review!

We are really pleased you are happy with our services with the management of your property!

Gemma McLaughlin
Senior Property Manager

Oceniono na 5 z 5

Continue to provide great service

Continue to provide great service, resolving any issues speedily and efficiently.

25 lutego 2026
Opinia niezależna
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Odpowiedź od The Bristol Residential Letting Co

Hi Andrew - thank you very much for the positive feedback! Always appreciated.

Aimee Hawkesford - Branch Manager

Oceniono na 5 z 5

The Bristol Residential Letting Company - a standout service

The Bristol Residential Letting Company have been managing my property for several years. Living abroad, it is important to me to have a reliable management company. Whatever the issue, from routine activity to problem solving, TBRLC are invariably pro-active, supportive, efficient and effective in finding a resolution. The staff are always polite and helpful. I can throughly recommend their services.

25 lutego 2026
Opinia niezależna
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Odpowiedź od The Bristol Residential Letting Co

Thank you for your lovely review Charlie, I am glad you are happy with our service. Kind Regards Amy

Oceniono na 5 z 5

I have let my properties for a decade…

I have let my properties for a decade using the Bristol Residential Letting Agency and have always been extremely pleased with their service. They locate and vet good tenants and it’s reassuring to know that all the statutory admin is taken care of. Andy and team are exemplary, many thanks!

24 lutego 2026
Opinia niezależna
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Odpowiedź od The Bristol Residential Letting Co

Dear Christine,

It is good to know that you are extremely pleased with the service you receive from me and the team.

As always if I can be of any help just let me know.

Best wishes,

Andy Peters
Senior Property Manager

Oceniono na 5 z 5

My experience with Gemma McLaughlin

My experience with Gemma McLaughlin, Senior Property Manager at Bristol Residential Letting Co, has been a complete breath of fresh air. From the outset, she has been warm, approachable, and genuinely helpful — a rare combination in property management.
Gemma communicates clearly and promptly, always keeping me informed and ensuring nothing falls through the cracks. She handles issues efficiently and with professionalism, but what really stands out is her calm, friendly manner. You feel listened to and taken seriously, which makes all the difference.
It’s reassuring to know that someone so capable and conscientious is overseeing things.

23 lutego 2026
Opinia niezależna
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Odpowiedź od The Bristol Residential Letting Co

Hi Yasmina,

Many thanks for your kind review! I’m really glad I could help you with managing your property over the years, I’ve really enjoyed working with you!

As always, if you ever need any assistance, please do not hesitate to ask 😊

Gemma McLaughlin
Senior Property Manager

Oceniono na 5 z 5

Always professional and responds in…

Always professional and responds in good time,Amy’s knowledge and experience is evident.I would always choose BRL.

24 lutego 2026
Opinia niezależna
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Odpowiedź od The Bristol Residential Letting Co

Thank you for your kind review Andrew, I am glad you are happy with us! Thanks Amy

Oceniono na 5 z 5

Bristol Residential Letting Professional Management

Bristol Residential Letting have always provided comprehensive service. Their expertise has ensured every aspect of the letting process has been managed professionally. Our point of contact Gemma McLaughlin is extremely professional and diligent ensuring both the landlord and the tenant can feel confident that the property is being managed professionally.

24 lutego 2026
Opinia niezależna
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Odpowiedź od The Bristol Residential Letting Co

Hi Trevor,

Thank you for your lovely review! I’m very happy that you’re pleased with the way we’ve managed your properties during your time with us.

It’s been a pleasure being your property manager over the years!

If you ever need any assistance going forward, please do not hesitate to reach out to us again and I would be very happy to help you.

Gemma McLaughlin
Senior Property Manager

Oceniono na 5 z 5

The company is run very professionally…

The company is run very professionally . Their staff are knowledgeable, friendly and helpful, always providing support and advice when needed. They get back to you quickly following an enquiry . BRL Co are efficient ensuring that all necessary checks are made in a timely manner and ensure that the properties they oversee are well maintained. I have used their services for several years.

23 stycznia 2026
Opinia niezależna
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Odpowiedź od The Bristol Residential Letting Co

Thank you for these kind words, we take great pride in our service and it is good to hear this is reflected in the service you receive across the board!

Kind regards,
Joe

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