Brayleys Cars - Brayley KIA Dunstable Recenzje 

574
•
Wynik TrustScore: 5 na 5

4,9

Houghton Road, LU5 5BF Dunstable, Bedfordshire, GB

•

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Always great service from Kia, Georgina and Jordan are always so helpfull and friendly they always go above and beyond for me. The services on my car are always easy to arrange and quick to carry out... Zobacz więcej

Oceniono na 5 z 5

Very good service from first demo visit to buying and part exchange. All dealt with by one well trained and highly professional sales person.

Oceniono na 3 z 5

The service was functional and did everything I expected. But with previous cars I've experienced added value such a collect and deliver service, a courtesy car or a while you wait service. None of th... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Everyone was very professional, listened and took necessary action as needed. All the work on the car carried before the end of the day as promised.


Informacje dotyczące firmy

  1. Salon samochodowy
  2. również w kategorii:
  3. Komis samochodowy
  4. Sklep z używanymi częściami samochodowymi
  5. Warsztat samochodowy

Napisane przez firmę

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


Dane kontaktowe

  • Houghton Road, LU5 5BF, Dunstable, Bedfordshire, Zjednoczone Królestwo

  • 01582477500

4,9

Doskonała

Wynik TrustScore: 5 na 5

574 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 27% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(574)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 3442

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Fantastic service excellent throughout…

Fantastic service excellent throughout experience.

21 września 2026
Opinia niezależna
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Odpowiedź od Brayleys Cars - Brayley KIA Dunstable

Hi Alan, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Oceniono na 5 z 5

Pick up Mobility Car

Excellent service from start to finish from Peter. Very pleased with EV3 so far.

18 września 2026
Opinia niezależna
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Odpowiedź od Brayleys Cars - Brayley KIA Dunstable

Hi Jan, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Oceniono na 5 z 5

Absolutely brilliant customer service

Absolutely brilliant customer service. Shout out to Peter Deans who was thoroughly professional and polite and took me through every step of my vehicle purchase. I would recommend a Kia car to everyone!

18 września 2026
Opinia niezależna
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Odpowiedź od Brayleys Cars - Brayley KIA Dunstable

Hi Kim, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Oceniono na 5 z 5

Excellent customer service

Excellent customer service, friendly, and very knowledgeable.

17 września 2026
Opinia niezależna
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Odpowiedź od Brayleys Cars - Brayley KIA Dunstable

We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Oceniono na 5 z 5

Excellent service

Friendly staff kept menimformednof progree would reccomend to anyone so helpfull polite

16 września 2026
Opinia niezależna
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Odpowiedź od Brayleys Cars - Brayley KIA Dunstable

Hi Martin, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Oceniono na 5 z 5

I recently bought a car from Brayley…

I recently bought a car from Brayley Kia and I’m extremely happy with the service I received. From the very beginning, the team was friendly, helpful and professional.

They were able to find the right car for me very quickly, which I really appreciated. Throughout the whole process, they kept in regular contact with me and provided updates at every stage, so I always knew what was happening.

The communication was excellent, and the whole process was smooth and stress-free. I really appreciate the time and effort the team put into helping me find my car.

A big thank you to everyone at Brayley Kia for the great service. I would definitely recommend them to anyone looking to buy a car! ⭐⭐⭐⭐⭐

15 września 2026
Opinia niezależna
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Odpowiedź od Brayleys Cars - Brayley KIA Dunstable

Hi Charanjit, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Oceniono na 5 z 5

I was really happy when I took my car…

I was really happy when I took my car for service was quick and professional, car was waiting on me clean and shiny and i was suprised because car was cleaned amazing thank you and recommended 1000%

14 września 2026
Opinia niezależna
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Odpowiedź od Brayleys Cars - Brayley KIA Dunstable

Hi Aleksander, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Oceniono na 5 z 5

Just had my car serviced by Brayleys…

Just had my car serviced by Brayleys Kia Dunstable warm welcome from Jordan and Steven on the service desk very friendly staff kept up to date with the progress by them sent video health check will definitely be back

14 września 2026
Opinia niezależna
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Odpowiedź od Brayleys Cars - Brayley KIA Dunstable

Hi Michael, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Oceniono na 5 z 5

Excellent service guaranteed at Brayley Dunstable

As always, I was made to feel most welcomed by Jordon and his team of smiling and cheery staff who spoke warmly and politely.
They had everything ready for my visit and kept me informed about the progress of the servicing of my car.

14 września 2026
Opinia niezależna
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Odpowiedź od Brayleys Cars - Brayley KIA Dunstable

Hi Colin, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Oceniono na 5 z 5

Prompt efficient customer service

Prompt efficient customer service

10 września 2026
Opinia niezależna
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Odpowiedź od Brayleys Cars - Brayley KIA Dunstable

Hi Philip, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Oceniono na 5 z 5

Very smooth process from the start &…

Very smooth process from the start & hand over made easier by completing most paperwork electronically in advance.The staff,customer service & sales executives are excellent, the main reason my wife for over 15 years & now myself has switched to the dealership & brand.

10 września 2026
Opinia niezależna
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Odpowiedź od Brayleys Cars - Brayley KIA Dunstable

Hi Keith, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Oceniono na 5 z 5

Staff very helpfull

10 września 2026
Opinia niezależna
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Odpowiedź od Brayleys Cars - Brayley KIA Dunstable

Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Oceniono na 5 z 5

Excellent service

Excellent service, courtesy and professionalism in all respects.

9 września 2026
Opinia niezależna
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Odpowiedź od Brayleys Cars - Brayley KIA Dunstable

Hi Peter, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Oceniono na 3 z 5

First or second service

The counter staff were very helpful, The service was completed on time and the vehicle cleaned. However, the service book was not filled in incorrectly so I can only hope the correct service was carried out..

9 września 2026
Opinia niezależna
Oceniono na 5 z 5

Excellent service as always

Excellent service as always. Been going to them for years now. Thank you

9 września 2026
Opinia niezależna
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Odpowiedź od Brayleys Cars - Brayley KIA Dunstable

Hi Andrea, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Oceniono na 5 z 5

The best bar none!

The best car dealership I have ever dealt with. Rather than just pay lip service, the team go out of their way to be friendly and helpful. I seriously cannot fault Brayley’s sales, after service and service departments. Simply the best!

9 września 2026
Opinia niezależna
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Odpowiedź od Brayleys Cars - Brayley KIA Dunstable

Hi Alan, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Oceniono na 4 z 5

Went in for M.O.T was very thorough and…

Went in for M.O.T was very thorough and happy with the service. The only small thing was my dash cam wasn't working and I checked they had partly pulled out the lead and had not put it back in and told me they had done that

8 września 2026
Opinia niezależna
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Odpowiedź od Brayleys Cars - Brayley KIA Dunstable

Hi Maggie, Thank you very much for your honest feedback. We are glad that your overall experience was positive but will make note of the areas where improvements can be made, to improve future customer experiences.

Oceniono na 5 z 5

Helpful and friendly reception staff

Helpful and friendly reception staff. Had clients needs in hand.

7 września 2026
Opinia niezależna
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Odpowiedź od Brayleys Cars - Brayley KIA Dunstable

Hi Valerie, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Oceniono na 5 z 5

Picking up my new car

Jake was my salesman he was very welcoming into the showroom, and he showed around my new car and showed me all the features in my car. He helped me add my phone to the car and he answered all the questions I asked.

The show room was clean and tidy

4 września 2026
Opinia niezależna
Logo Brayleys Cars - Brayley KIA Dunstable

Odpowiedź od Brayleys Cars - Brayley KIA Dunstable

Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Oceniono na 5 z 5

Brilliant ..Brayley..great team work

Visited to look at a kia stonic..Oliver Tomkins the sales guy gave me all ofthe information I needed to decide to have that particular car. A test drive was had the decision was made..Oliver kept me informed all of the way right up to the collection day..Day of collection arrived and Oliver took me all over the components and gadgets once again to make sure that I was fully aqainted..Oliver was really on the job as there wasn't a question that I asked that he couldn't answer which made me feel great..I am very pleased with my car and especially Oliver for taking the time and effort for going the extra mile.......thank you Oliver and Kia.

4 września 2026
Opinia niezależna
Logo Brayleys Cars - Brayley KIA Dunstable

Odpowiedź od Brayleys Cars - Brayley KIA Dunstable

Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

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