Customer service is excellent; they explain thoroughly what is done. Great service, quick and professional. My car was ready on time and runs perfectly. Highly recommend!
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Great customer service Called to discuss problems with car and then emailed the things that needed doing alongside costs of each item Called again when completed and went through paperwork when car... Zobacz więcej
Reakcja na opinię
Quick respond , worked in the issue and beyond.great customer service prior within and after the work that been done.
The be st thing about my visit today, was dealing with the lovely Amy, who kept me updated with progress on my car. Nothing like you ,Brayleys’ used to be. I have been coming to you for over 10 years.... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
Dane kontaktowe
Victoria Road, Ruislip, HA4 0LJ, London, England, Zjednoczone Królestwo
- 020 8845 3551
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 31% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
MOT & Service completed as needed
Took car in for first MOT & Service. Friendly, helpful reception staff who kept me updated on progress and job completed as expected in a timely fashion

Odpowiedź od Brayleys Cars - Brayley Honda Ruislip
New Honda Jazz
I have just purchased a new Honda Jazz from Brayleys. A very positive experience. Angela explained everything clearly and was very helpful and friendly. The whole process was very smooth from the start to the handover. I am very happy with both the car and the company.

Odpowiedź od Brayleys Cars - Brayley Honda Ruislip
No more service wash!
The receptionists were very friendly and courteous. The Service undertaken was efficient & within a reasonable time. However very disappointed that there is now no service wash. Other dealerships continue to offer this service which I believe is a good token given to loyal customers like me. It is not much to give. We Might go
Elsewhere next year which is a shame as we have been going to S Ruislip Honda for years.
Happy with level of service
Happy with level of service, helpful & informative sales executives

Odpowiedź od Brayleys Cars - Brayley Honda Ruislip
The efficiency of the support staff I…
The efficiency of the support staff I had contact with namely Jo, Amy and the driver who collected and returned my car.
I liked the idea of the video with the engineer explaining the checks that had been carried out.
I was not very happy with a charge of £50.00 collection and deliver, however, this had been explained to me first. But surely you could charge it on a mileage basis.
Also rather disappointing that you have stopped the complimentary valet service.

Odpowiedź od Brayleys Cars - Brayley Honda Ruislip
Efficient booking process friendly…
Efficient booking process friendly staff

Odpowiedź od Brayleys Cars - Brayley Honda Ruislip
Enjoyable experience
Dealing with Angela Powrie made the whole experience enjoyable, smooth. She explained everything very clearly and was extremely helpful all the way through the process

Odpowiedź od Brayleys Cars - Brayley Honda Ruislip
Very Professional
An urgent matter was dealt in a very professional manner without undue waiting

Odpowiedź od Brayleys Cars - Brayley Honda Ruislip
Good customer service
Good customer service. Kept informed & quick turnaround

Odpowiedź od Brayleys Cars - Brayley Honda Ruislip
No more valet service,when car serviced
My husband & I have used the Ruislip Branch for over 25 years,buying several new cars from them,since they have changed hands,the excellent service we used to receive has gone down hill,we took all our cars for a service,receiving a valet inside & out,I took mine for a service,yesterday & no valet of cars included,plus I wasn’t informed of that fact,it was only when I spoke to one of the sales reps,saying I look forward to having my car cleaned,that I was told it was no longer offered
Booked first service for my Honda Jazz…
Booked first service for my Honda Jazz Hybrid. Took it for service on 26 January at 08.45 and it was ready to collect just after midday. It was a basic service with little to do and no extra work. I was pleased with the reception and also the work done. I would have liked the car to be valeted but I was advised beforehand that Brayleys no longer did that.

Odpowiedź od Brayleys Cars - Brayley Honda Ruislip
JASNEET DOOWA who is a salesman at…
JASNEET DOOWA who is a salesman at BRAYLEYS Ruislip still not has not issued me a refund of £250.00. He stated he would refund me my £250.00 2 weeks ago. I have called numerous times and emailed him loads of times and he has ignored my calls and emails. I have taken further action. This is unacceptable.
Every time I call and speak to someone, they say someone will call me back and no one does. Appalling service. Do not go there.

Odpowiedź od Brayleys Cars - Brayley Honda Ruislip
Up to the expected excellent standard!
The experience was just what I have come to expect from Brayleys: welcoming, attentive and with regular updates. My car was ready at the time that it was promised; I was made to feel “special”.
This typifies my contacts with the dealership over nearly 30 years.

Odpowiedź od Brayleys Cars - Brayley Honda Ruislip
Brayley’s Honda Ruislip Car Service
I was booked in for my first car service at Brayley’s Honda Ruislip on arrival I as greeted with a Friendly smile and a warm welcome from all the staff as well from the two lovely lady's at the service counter i had a few questions and they took the time to answered them very clearly so I'm very grateful the Service team that carried out the work were welcoming also I cant praise them all enough outstanding service even had a video sent to my mobile phone showing them carrying out the health check on my car. I was amazed Thank you all see you in 12 months for my next service. I would highly Recommend Brayley’s Honda Ruislip Branch.

Odpowiedź od Brayleys Cars - Brayley Honda Ruislip
Jo was great
Jo was great, explaining the issues with the mot and service. I was very happy with the service and work done.

Odpowiedź od Brayleys Cars - Brayley Honda Ruislip
Impressive service!
I was impressed by the politeness and efficiency of the receptionist and the service I received. The car was taken on time and returned in good time. The service was very good.

Odpowiedź od Brayleys Cars - Brayley Honda Ruislip
Amazing work
Amazing work, staff were great, I forgot her name but lady helped a lot, I think maria

Odpowiedź od Brayleys Cars - Brayley Honda Ruislip
Friendly and efficient = a new four-year Service Plan set!
Friendly and efficient communication, our final Service in a two-year Service Plan set up by the South Ruislip Brayley Honda Dealership was carried out on time and thoroughly at Enfield. A shame that a collect and deliver service is not operated, but the use of a courtesy car was seamless at a cost of £30 to cover insurance for the day. As a result of our experience, we have just signed up for a four-year Service Plan with Brayley Honda Enfield. Particular thanks to Jenifer Hatton for keeping us informed throughout the whole process.

Odpowiedź od Brayleys Cars - Brayley Honda Ruislip
Excellent service,friendly well…
Excellent service,friendly well informed staff.

Odpowiedź od Brayleys Cars - Brayley Honda Ruislip
Brayley’s Honda Ruislip
Brayley’s Honda Ruislip
After hiccups with my MOT
Customer Service staff Joanne was very helpful and responded to my queries
Thumbs up 👍
I do recommend Honda Ruislip for next purchase as myself already purchased my 2nd car from them
Hitesh Patel

Odpowiedź od Brayleys Cars - Brayley Honda Ruislip
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