Bravissimo Recenzje 

866
Wynik TrustScore: 4 na 5

3,8

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Zobacz, co mówią recenzenci

Oceniono na 3 z 5

Had a meh experience at a bra fitting in Guildford. The staff was lovely but it felt a bit like they were telling me I look amazing in any bras they were putting me in, even if they felt tight or loos... Zobacz więcej

Oceniono na 5 z 5

I have used Bravissimo numerous times for nursing bras over the years, plus swimwear. Customer service via telephone & chat has been excellent, used when I need to exchange sizes. I recently bou... Zobacz więcej

Oceniono na 1 z 5

3 bestellte Bikinis kamen alle einzeln und in großen Abständen. Dann stellte sich heraus, dass Zollgebühren für jede einzelne Sendung anfallen würden. Damit hätte sich der Preis für jedes Teil verdre... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

When returning some bras, I accidentally sent some transparent straps I had bought somewhere else. Someone called Angie went above and beyond and took the time to inform me, package them up nicely,... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z bielizną ozdobną

Napisane przez firmę

Bravissimo is an award-winning multi-channel retailer that sells lingerie, swimwear and a unique range of clothing for women who are D-L cup. Bravissimo aims to inspire its customers to celebrate their figures and feel good about themselves and to make shopping with us a fun and confidence-boosting experience. Bravissimo offers its customers a wide choice of styles as well as friendly and knowledgeable fitting advice, set in an environment that is inclusive, supportive and celebratory and is dedicated to doing the best for its customers as well as providing an outstanding level of customer service.


Dane kontaktowe

3,8

Dobra

Wynik TrustScore: 4 na 5

866 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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3,8

Wszystkie recenzje

(866)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 122

Napisz recenzję
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Oceniono na 5 z 5

Great Service

I visited the Edinburgh store in desperate need of comfortable bras that actually fitted. I was seen promptly, and the fitter, Angela, was a revelation. She was professional, knowledgeable, and kind, something severely lacking from other experiences that I have had over the years. And it turns out that I had been wearing completely the wrong size my whole life! I left with two great bras.

3 lutego 2026
Opinia niezależna
Logo Bravissimo

Odpowiedź od Bravissimo

Thank you so much for taking the time to leave this lovely feedback, Nicki! We're so happy to hear about your lovely new bras, and hope they give you the support you deserve. Hope to see you again soon!

Love, Bravissimo x

Oceniono na 1 z 5

I’ve recently lost 11 st I thought I…

I’ve recently lost 11 st I thought I would treat my self to a new bra I got fitted with a bra after wearing it for a few hrs the bra was cutting into me making me sore so I decided to go back they fitted me with another bra I wore it for few hrs it cut me under the armpit leaving sore so I returned to the shop to be told it was normal for bras to cut in and they had one more bra to try but not to return if it was uncomfortable as it could not be changed the girl was rude she wouldn’t leave the changing room while it
tried it on it was an experience I don’t want to go through again so I unprofessional made me feel ashamed and
Embarrassed never again thank you Norwich store

29 stycznia 2026
Opinia niezależna
Logo Bravissimo

Odpowiedź od Bravissimo

Hi Yvonne.

We're really sorry to hear that your experience in our Norwich shop wasn't a positive one, and we would absolutely never want to leave you feeling this way.

We would love to have a chat with you, and so it would be great if you could get in touch with customer services so that we can give you a hand with your sizing and get you sorted with something that will help you to feel more comfortable and uplifted.

All the best,
Bravissimo Team

Oceniono na 5 z 5

Smashing Leeds store

Been going to the Leeds store for years, always had a five star service. Lovely staff, always kind and helpful, and give expert advice. Haven’t been anywhere else since I first visited, and don’t intend to. Bras are great, good quality and fit well - feel great in them! Make sure to either hand wash or put in a bag in the washing machine as they last so much longer.

1 lutego 2026
Opinia niezależna
Logo Bravissimo

Odpowiedź od Bravissimo

We're so glad to hear that you're having such great experiences in our Leeds shop, and that you've been able to treat yourself to some lovely supportive bras! We look forward to seeing you again soon.

Love, Bravissimo x

Oceniono na 5 z 5

Worthwhile experience

I hadn’t had a bra fitting in 20+yrs so was a bit nervous but no need as Dinishya at the Cardiff branch was really good and quickly identified that I was wearing the wrong size. My shape had obviously changed and I went from wearing a 34E to a 32G. She listened to what I wanted, it was important for me to have support and comfort before how it looks. I tried lots of styles which all gave me comfort, support and they were all pretty too. I kept the bra on as I couldn’t believe the support it gave, I spent all day looking at my boobs! Worthwhile experience especially for the larger busted wearers.

31 stycznia 2026
Opinia niezależna
Logo Bravissimo

Odpowiedź od Bravissimo

We're so pleased to hear this, Deborah! Nothing matches the feeling of a new bra fitting so well that you wear it out of the shop. We hope to see you back soon!

Love, Bravissimo x

Oceniono na 5 z 5

Good customer service.

Had to return some bras as they were to big. I was served by Claire who was very helpful,not a problem with exchanges. There was another young lady who served me who was just as helpful. Would recommend the branch in Newcastle, staff always helpful & very patient when choosing items.

28 stycznia 2026
Opinia niezależna
Logo Bravissimo

Odpowiedź od Bravissimo

Hey Eveline! We are happy to hear that Claire and the team at Newcastle were able to help you with your exchanges and we hope you walked away feeling uplifted with your new sizes. Pop back anytime! - Love, Bravissimo x

Oceniono na 5 z 5

Visited the Margaret Street store in…

Visited the Margaret Street store in Oxford Circus for a fitting on my lunch break. Wasn’t sure what to expect as in all my 50 years have never had one done but Maddy did a great job of making me feel at ease and explaining what to expect. I was shown a vast array of bras and honestly nothing was too much of an ask with Maddy spending just under an hour with me helping me to decide on colour and style. Left with a lovey lace number and will be returning shortly to purchase the sports bra. Thank you Maddy I will definitely be recommending you to family, friends and colleagues! xx

29 stycznia 2026
Opinia niezależna
Logo Bravissimo

Odpowiedź od Bravissimo

Hi there Emma, thank you so much for leaving a review following your first and recent fitting at our Oxford Circus Shop! We are so glad to hear that Maddy was able to help find you some styles that you felt amazing in and you are educated on the different types of shapes and styles. We can't wait to see you again soon :) - Love, Bravissimo x

Oceniono na 1 z 5

I can relate on all the reviews

I can relate on all the reviews , positive and negative, something has changed !! Started off amazing , I was introduced a more than 20 yrs ago only because I had no other choice. I was super loyal a few blips but I got over it as the customer service on the phone was convincing .
I still believe that was genuine, until I had my first child .
I had some good advice and some bad , great staff members when all is well, but I feel like when there was a problem that needed higher management, that comforting support ( no pun intended) was not there .
I am reluctant to go back to online or in-store , but I am desperate . 😢

23 września 2025
Opinia niezależna
Logo Bravissimo

Odpowiedź od Bravissimo

We're so sorry to hear that this was your recent experiences with us, and we would really love to help put this right as this isn't the service you should come to expect. Please do feel free to give us a call on 01926 459 859 or email us at customer.services@bravissimo.com if you would like to discuss this further,
The Bravissimo Team x

Oceniono na 5 z 5

Brilliant bra fitting experience

Alison in the Glasgow shop is phenomenal. I am 6 weeks post breast augmentation and she was so accurate measuring me and gave me brilliant advice about bras. She made me feel very comfortable and I am delighted with my purchases. Going on ‘bra calculators’ online, I’d be in completely the wrong size. Worth a visit.

24 stycznia 2026
Opinia niezależna
Logo Bravissimo

Odpowiedź od Bravissimo

Thank you so much for taking the time to write such a lovely review! We are so pleased to hear that Alison helped you to feel at ease and find a bra you love. We look forward to welcoming you into store again soon.
The Bravissimo Team x

Oceniono na 3 z 5

Ordered online and had great service…

Ordered online and had great service but please please give it a rest with the marketing emails. 2 emails a day from you is ridiculous. Iv unsubscribed but you may need to rethink about spamming your customers.

20 stycznia 2026
Opinia niezależna
Logo Bravissimo

Odpowiedź od Bravissimo

Hi there Samantha, we are pleased to hear you had a great time shopping with us and hope you're loving your new styles. We will of course pass on your feedback regarding the marketing emails, please do get in touch if you have any issues or questions. - Love, Bravissimo x

Oceniono na 5 z 5

Neesha thank you

Neesha thank you so much...all the back and fourth getting bras for me to try on, I appreciate it and you was so patient as I was sure I was a 36/34 lol I will be back real soon

16 stycznia 2026
Opinia niezależna
Logo Bravissimo

Odpowiedź od Bravissimo

We are delighted to hear that Neesha was able to not only make you feel comfortable but able to find you your feel good fit. We hope you're feeling fabulous in your new size and we're looking forward to seeing you again soon - Love Bravissimo x

Oceniono na 2 z 5

Bought 4 bra's in store and had a…

Bought 4 bra's in store and had a brilliant fitter helping me, she was incredibly helpful and friendly. 3 of the bras are daily bras, that I wear a lot. The 4th bra is for the gym, high support and works really well. The advisor said to hand wash the bras and do not put in tumble dryer. 3 of the bras are fine, the gym bra has (numerous) holes in the fabric - it is obviously poor quality as it should last longer than 10 months. I contacted customer support who told me it usual wear and tear! I have hand washed this bra on average 3 times a month to be told the 3 holes in it are normal. Its clearly poor quality as the other 3 bras which i wear and wash a LOT more are in perfect condition, but they would not take responsibility for this.

8 stycznia 2026
Opinia niezależna
Logo Bravissimo

Odpowiedź od Bravissimo

Hi there - thank you so much for taking the time to leave your feedback. We do tend to find that with regular wear, a bra should be at its best for 8-12 months, and so within the latter part of this time frame we might see that fabric start to wear out a little bit. We understand that this can be disappointing, and will of course make sure to log this on our system. If you want to have a further chat about this, please do pop us an email at customer.services@bravissimo.com, or give us a call at 01926 459 859.

Best wishes, The Bravissimo Team x

Oceniono na 5 z 5

Hayley at the Leamington Spa Bravissimo…

Hayley at the Leamington Spa Bravissimo store was amazing. It was my first time being fitted for a bra properly and she instantly made me feel comfortable, really listened to what I needed, and found me the perfect fit and styles 🤩. Such a lovely, genuine person — the best customer service I've experienced, in a long time. Thank you so much, Hayley!

8 stycznia 2026
Opinia niezależna
Logo Bravissimo

Odpowiedź od Bravissimo

Hi there Paula,

What amazing kind words following your fitting in Leamington with Hayley! We are delighted to hear that she was able to not only make you feel comfortable but able to find you your feel good fit. We hope to see you again soon - Love Bravissimo x

Oceniono na 1 z 5

This is one of the worst bras I've…

This is one of the worst bras I've purchased. Not only is the sizing off, the zip constantly unzips from the bottom. All of my other purchased bras are the perfect sizing. Unfortunately I've been back and forth with multiple heart surgeries and was too unwell to rectify this problem

26 sierpnia 2025
Opinia niezależna
Logo Bravissimo

Odpowiedź od Bravissimo

Hi Naomi. We're so sorry to hear that you've not had the best experience with this bra. We'd love to try and help resolve this, as well as help get you a better style, so please give us a call on 01926 459859 or email us at customer.services@bravissimo.com when you're able. We'll be more than happy to help.

Oceniono na 1 z 5

Disappointed loyal customer for 21…

Disappointed loyal customer for 21 years. I have vowed never to bother with the Westfield shopping centre store again.
Lacking in product ie top but no matching bottom and vice versa.
Basically understaffed and not interested in dealing with you unless you pre book a fitting. I didnt need a fitting as I was buying the same bra that had been updated. I was told off for not having a booking when I asked for the next cup size because they didn’t have a runner due to the school holidays. I went to pay and was asked to pay downstairs despite the lady standing behind the till.
Angry does not sum up the experience - I will remain loyal - just not at that branch. It’s not my local - not everyone lives in London and if I hadn’t dragged my family there because of what I wanted I would have left the product.

2 stycznia 2026
Opinia niezależna
Logo Bravissimo

Odpowiedź od Bravissimo

Thank you for taking the time to leave a review, and we would firstly like to apologise for the experience you have had visiting our Westfield store recently. This definitely isn't what we would expect for our customers and we can completely understand just how disappointed you're feeling. We would really love to look into this further so we can take this feedback on board, and learn from this, as well as trying to find a solution that works for you.
If you could kindly email us at customer.services@bravissimo.com with the details of when you visited and what happened, we'd love to see what we can do to help.

Oceniono na 5 z 5

Amazing staff highly recommend

Amazing staff in the Solihull store. My daughter had been to a previous shop for a bra fitting who had measured her wrong not only with the waistband but cup size too. Vicki was friendly and very professional, she made my 16 year old daughter feel comfort about trying on all different styles and colours. Thank you so much, will definitely be going back.

3 stycznia 2026
Opinia niezależna
Logo Bravissimo

Odpowiedź od Bravissimo

Thank you so much for your lovely review of our Solihull store! We're really pleased to hear your daughter has now got bras she feels great in and she felt really comfortable during the fitting too. We're delighted to welcome her into our Bravissimo family too!

See you again soon,

Love
The Bravissimo Team x

Oceniono na 5 z 5

Great experience.

48 years old and never been measured. Ended up completely different size to what I thought. Service amazing - staff very friendly and helpful. Great experience. Thanks Bravissimo at Eldon Square

22 grudnia 2025
Opinia niezależna
Logo Bravissimo

Odpowiedź od Bravissimo

Hi there Emma,

Thank you so much for your kind words following your first and most recent visit to our Newcastle shop! We are so happy we were able to help you find your feel good fit and that you walked out feeling uplifted in everyway.

Love, Bravissimo x

Oceniono na 5 z 5

Fits like a glove

Popped into the Bath store on the off chance of a fitting. I hadn't made an appointment but the ladies behind the counter booked me straight in. Had a fantastic experience and came out with a new bra that fits like a glove. Marks and Spencer's had measured me at a 32D, Bravissimo looked at my bra and tried me in a 28G and a 28F. I couldn't believe the fit... Perfect. I came out with one bra and have since gone online and purchased more in different colours. I'm astounded that by going down sizes and up cup sizes, I now have such a well fitted bra. Tiny mind blown!

12 grudnia 2025
Opinia niezależna
Logo Bravissimo

Odpowiedź od Bravissimo

Hi Kerry! Thank you so much for taking the time to let us know about your experience in our Bath shop - we're so glad to know that you've found that uplifting fit and that you're loving your new bras! We hope to see you again soon.
The Bravissimo Team x

Oceniono na 1 z 5

Very disappointed to find that the…

Very disappointed to find that the Satine, which has been my staple bra for 10 years, has been discontinued without warning - the 'replacement' bra is more expensive, fits completely different, doesn't sit right under clothing and doesn't suit me at all. Not sure what the reason for this was but you've lost a loyal customer.

5 grudnia 2025
Opinia niezależna
Logo Bravissimo

Odpowiedź od Bravissimo

Hi there Em, thank you for leaving a review and for being a loyal customer for so many years. We’re truly sorry for the disappointment. We have discontinued the Satine due to consistently low sales and it was no longer sustainable for us to produce. It was also an older style that really needed a refresh.

We understand how frustrating it can be when a favourite style changes, and we’re sorry you've tried a different style that didn't work for you. If you’d like, we’d be happy to help you find the closest possible alternative or explore other styles that may suit you! Please do get in touch as we would be happy to help. The Bravissimo Team x

Oceniono na 1 z 5

I won't shop at Bravissimo anymore

After waiting several months to order items online (online orders were not available because of a warehouse fire) and visiting the store (no stock because of warehouse fire, so wait until you can order online again)....I won't shop at Bravissimo anymore. I ordered online when stock became available and no tracking for my order makes it impossible to plan when I will need to collect items from the store. I've been advised to pay for next day delivery ... if it can be delivered express - why has it not arrived in store for collection after 4 working days (advertised time is 2-5 working days)? I've waited several months to purchase costly items and this is at a minimum, disappointing. Plus being called 'Lovely' throughout a telephone call enquiring about the delivery was irritating! Bravissimo have given up trying address their target audience - so I will shop elsewhere.

2 grudnia 2025
Opinia niezależna
Logo Bravissimo

Odpowiedź od Bravissimo

Hi,
Thank you for taking the time to leave a review, and we would firstly like to apologise for the experience you have had following the fire in our warehouse and with availability of stock. We can completely understand just how disappointing this must be. We would really love to look into this further so we can take this feedback on board, and learn from this, as well as trying to find a solution that works for you.
If you could kindly email us at customer.services@bravissimo.com with the details of this complaint, we'd love to see what we can do to help going forward.

Oceniono na 5 z 5

Lovely Friendly Service

I was seen by Kamzii at the Birmingham store. What a lovely, friendly & helpful girl she is. Took plenty of time with me and picked out lots of bras for me to try. She assessed my size with her eyes straight away. Very professional. I now feel confident and not ashamed of my quite substantial chest. Thank you Kenzii. I will be back! Jayne B

26 listopada 2025
Opinia niezależna
Logo Bravissimo

Odpowiedź od Bravissimo

Hi Jayne, thank you ever so much for your 5 star review! We are so pleased to hear that Kamzii was really helpful in finding you some lovely new bras that you feel amazing in. We look forward to welcoming you into store again soon.
The Bravissimo Team x

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